503 comments found.
can we export to the builder server? like create file at one server? with this builder?
Hi
We are not clear on your requirement. You can upload builder on server to generate landing pages.
Thanks
Hello. I’m using builder v2 and When I click export, it exports just 1 page and others are blank – even when I see them in the builder. What Can I do?
Hi
Reply sent on your ticket please check.
Thanks
Still waiting for second reply.
Hi
Reply sent on your ticket please check
Thanks
This new builder activation system sucks ass man. Both on firefox and chrome. You copy the code and the page just sits there and does nothing. You refresh and it asks you for the activation code again. This is insane. We have to do this every time we clear our cache or cookies? This is crazy. Who wants to go through this process once you buy a product? I am not leasing this, we purchased it. One time activation I understand but to have to go through this process every time we clear our cache or cookies is plainly unacceptable.
If we decide to use 3 browsers for testing and building each one has to be activated each time we clear the browser cache or history. I do not see how we can possibly use this. Its like having to enter a code every time you want to design something. If the product is going to work this way I would not recommend anyone to buy this product no matter how good it is.
Hi
We apologies for inconvenience however builder is addon with landing page package. Builder is front end client side js based utility tool to manage landing page customisation. Activation process is one time process you can save that token code and use it every time like one password.
Lets think we do not have activation process with builder still you could not run or test builder landing page process with multiple browsers. Builder does not have any DB to maintain your changes to test in other browsers. And there is no point of testing builder in multiple browsers. You can test final output landing page in multiple browsers not builder. Actual product is landing pages not builder, Builder is just addon.
You are not selling builder to your customer or for your own project you are using landing page as final output not builder.
Hope you can understand what builder is. Regular license also offer single end product use of landing page. http://themeforest.net/licenses/standardThanks
first thanks for the great Work!! I have a question is it possible to write my own section in the builder? or can i put my own snippets in the All-components folder? (sorry for my bad english)
Hi
Unfortunately you can’t add custom section in builder currently. But you can insert any general section and replace code with your own code using source view of builder.
We will add these feature in future version of builder for sure.
Thanks
Thanks 
Hi, i am using the builder and it workin well. But the pages i export do not fit all screens perfect. On smaler screens you can move the landingpage to the site. Here ist a URL from one site. http://www.slegs.style/de/schnell-abnehmen/
You can move it to the left with the mouse or the trackpad.
How can i fix this??
Thank you.
Hi
That is due to wrong html structure. You have added “container” div in side column in last green “NEWSLETTER” block.
Please remove that container div to fix your issue.
Thanks
Hi, thank you, that was the problem and i could fix it. I loaded the new update and there is the new builder inside, but my licence code did not work to activate it????
Hi
You needs to generate builder token code using your purchase code. Click on link given just below text input to get token code.
Thanks
Thank you, noew it is working. One question. Where can i define in wich folder the backups are saved?
Hi
That is browser settings you can set download setting in your browser.
Thanks
Hi, I have recently used again our web builder. Congratulations, updates that you did make the system more stable. This is my opinion. good job!
Hi
Thank you for feedback on builder we recently update our completely new builder.
You can try it on below URL http://landingpages.rgenesis.com/builder-new/Thanks
This do not work
1. When put element, he is empty (browser try download item http://karoltrybulski.pl/wp-content/uploads/2016/04/work.jpg )
2. Demo (Restore / Backup) do nothing
Restore process never end)
Someone can help me?
ALL OK thanks!
5/5 AMAZING 
Nice Template! <3.
Question: I build a page and have srolling issues (guess its javascript?) with “other-section other-section-3”. Everytime I click on a section it scrolls to an area where I cant read the content anymore.
Link: http://arbeitsneigung.de/#faq
Cheers!
Hi
Please remove attribute data-linkscroll=’y’ from main page id div
<div id="page" data-linkscroll="y"> ... </div>It needs to be
<div id="page"> ... </div>
Thanks
Greetings, I have a pre-sale question…
I don’t see option to add a 2 column content only in builder. The two columns in the builder show picture on the side of a text.
Does the builder give option to add a 2 column text only side by side without picture)?
I don’t see option to add a 2 column content text only option in builder…
Any plans on adding Paypal integration in the future?
Hi
Please find your answers below
1) Not 100% clear your requirement but you can easily create column content using grids.
2) Yes it is already in plan to add paypal integration with landing pages
Thanks
Instagram images are not loding. Showing only title… but not the images in grid. How to fix?
Hi
Please cross check your settings. You can check in our builder social blocks are working perfectly fine without any issue.
Thanks
Is it possible to integrate elements from rgen store your theme for opencart ? I’m trying to build a search engine and would like a landing page and a sub domain, or maybe I wouldn’t need a sub domain
Why do some of the blocks have inline styles like “height: 565px”, “width: 565px”? Sloppy coding!
Hi
Our some of blocks apply dynamic width and height using js functions please describe more on which section you are facing issue.
Thanks
I tried the builder and almost all the blocks in the “Features” and “Content” categories have inline CSS styles like div class=”col-md-6” style=”height: 232px;”. Nevermind, I guess I have to manually remove the inline styles.
Weird the inline styles don’t show up in your “ready to use premade layouts”. I guess the builder is a bit buggy.
Hi
Builder is not buggy. As we mention that some of section apply dynamic height on columns to make it equal height.
Please drop us mail or you can open ticket on our support area ( http://support.r-genesis.com/ ) if you facing any issue with landing page strucuture.
Thanks
On Computer editor not work :/
Hi
Builder require basic server environment. Please read help documentation or you can find help articles from below url
http://help.rgenesis.com/knowledge-base/installation/Thanks
Hello,
Same as other, clicking at “Backup” send me to a 403 page.
What should I do?
Thanks Fabricio
Clicking on Save produce the same. I can’t it 
Also, clicking in Details and then in some intro I chose, the link to change the background image is not there. It just allow me to change styles, nor background image.
First error solved, I’ve just changed the folder’s permission to 775. Let me know if that’s OK.
The second problem still unsolved.
Hi
Could you please submit ticket on our support area ( http://support.r-genesis.com/ ) with your builder URL so we can check your issue.
Thanks
How do I change the map in the contact module to show the correct address?
Hi
Currently all builder design sections using iframe embead code to display map. You can get locaiton iframe code from google map site and replace with current code.
If you are pointing contact page map than you can set latitude and longitude of your location.
data-map-latitude=" " data-map-longitude=" " Contact page example => Extra/contactus.php
You can find example from contactus.php file.
Thanks
Could you please point me in the direction of the css to edit to change the blue blocks and font colors of the Business Landing Page template?
Hi
You can find any CSS properties from browser developer tool very easily
You can use below CSS code in custom.css file to change block colors
.intro-section-25 [class*="flex-col-"]:nth-child(1) .info-box {
background-color: rgba(3,95,158,0.8);
}
.intro-section-25 [class*="flex-col-"]:nth-child(2) .info-box {
background-color: rgba(27,120,183,0.8);
}
.intro-section-25 [class*="flex-col-"]:nth-child(3) .info-box {
background-color: rgba(52,152,219,0.8);
}
Thanks
Sorry not used to having to work it that way…the css just doesn’t seem as straight forward as I am used to. I am trying to change the color of the text and icons for the phone and email in the nav.
I really want to change colors in bulk, I usually just find and replace all for colors. Is that not possible?
Hi
Our landing page using single minify version of all CSS
If you wish to modify bulk changes than you needs to apply uncompress css file after minify version like below code in index html file
<link href="minify/rgen_min.css" rel="stylesheet"> <link href="css/main.css.css" rel="stylesheet"> <link href="css/helper.css" rel="stylesheet"> <link href="css/responsive.css" rel="stylesheet"> <link href="css/custom.css" rel="stylesheet">
That modify landing page core file as well. We strongly suggest please use custom.css file to make all custom changes in landing page.
Thanks
Ok, could you please tell me the css to add to change the color of the text and icons for the phone and email in the nav?
/* Navigation phone and email text color */
.dark.nav-4 .nav-other>span {
color: #ff6858;
}
/* Navigation phone and email icon color */
.nav-4 .nav-other>span i {
color: #ff6858;
}
Thanks!
There are no instructions on how to add your twitter feeds to new social section. We can add links to social accounts but there is no feeds coming in. Please provide instructions
Hi
We will update our help documentation very soon meanwhile you can find config settings in js/rgen.js file.
Thanks
Ok this is in the Extras folder and not in the builder folder which we have uploaded to our site. Do we also need to upload the extras folder with js/rgen ?
Hi
We already included social and extra pages section in builder to easily generate pages from builder as well that you can check it in our live builder demo.
You needs to copy following new files from new package to your landing page- lib folder - js / rgen.js - css folder without custom.css file - minify folder
Please take backup of your existing files before replacing with new files if you have modified landing page default css or js files.
Thanks
Hi,I just buy your template and installed,use backup ?backup.rgen), but unable to restore?
wait your reply,my email?5845993@qq.com
Hi
Please make sure you using builder in local or live server environment. Still if you facing issue than please provide your url via our profile contact form or submit ticket on our support area ( http://support.r-genesis.com/ )
Thanks