5418 comments found.
I love the logo in the TeaTime demo – can you tell me what font you have used please or if the logo is available as a photoshop download? Thanks.
Hi,
I think the font is a free one and it’s called “Valentina” – http://pedroarilla.com/en/valentina
Please refer to this post for all related to the “TeaTime” demo – http://dreamthemedesign.com/u-design-support/discussion/12692/how-to-recreate-the-u-design-woocommerce-shop-demo-teatime-look-and-feel/p1 if you can’t find what you’re looking for there please post your question in the forum and I’ll assist you there further.
Regards
Great, thanks. Will try and recreate it.
There are many wonderful designs in showcase. Whether all designs ’s psd are included in the package? or only some psd files are included?
Hi,
most of these were actually clients’ sites, we didn’t built them, hence we cannot offer an import file for them. Soon, I’ll be offering some ready to import demos which will look even greater 
Regards
Anyone else having issue in 2.10 upgrade with the Font Settings selection with the dropdown for fonts not being wide enough? See screenshot at https://www.dropbox.com/s/hywmib1lykpkhzx/2016-04-21_1031.png?dl=0
Hi,
no, noone else has reported this particular issue to my knowledge. I saw you also emailed me so I replied to your email. For future reference please post support question to the forum, we don’t use this area here for support. For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi may i ask how to remove the gap under the primary menu? please see attach : https://dl.dropboxusercontent.com/u/29460907/gap.JPG
Hi,
we could certainly help you with that but first please re-post your question to the designated area for support which is the support forum. For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi Andon. We have the UDesign theme. It was purchased on our developer’s account. If we purchase it now, could you assist if we have trouble updating it? We really need the forum and the version we were last updated to (version 2.7.17) conflicts with our ability to use the new post and reply options in simple press plug in forum. Thank you!
Yes, absolutely, once you purchase your own license post your question to the support forum and we’ll assist you.
Regards
Hi, we have made the purchase, I have added the user name and API key. I am a total nube, though. How do I update and ensure I don’t lose all of our customization? We are at version 2.7.17 now.
Hi stswadmin,
thanks for the purchase. For the theme update instructions please refer to this post – http://dreamthemedesign.com/u-design-support/discussion/13/how-do-i-update-the-theme
if you have any issues or support related questions please start a new discussion in the support forum.
Regards
Please don’t remove the Piecemaker 2 slider from your theme 
I am a passionate user at http://www.naf-media.hr/
Hi hitnomije,
unfortunately flash-based sliders are a thing of the past, they are not mobile friendly, actually many mobile devices will not even offer flash support, additionally is security concerns with flash. I see you are using Piecemaker 2, I’m pretty sure there used to be a WP Plugin for it, so just Google it and you should be able to find if it’s still available. So that would be one way for you to transition, another would be to use Revolution slider where you could mimic the same look and feel as your current slider, they offer a variety of transition effects so I don’t see any issues being able to match the look.
Regards
hi, I am using the portfolio section to put up album cover art, but the theme automatically crops the images to rectangles instead of squares….is there a way i can adjust the crop setting on portfolio so my art looks right/
thanx
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
When I put the purchase code for plugin activation, I got “purchase code is invalid.” What should I do?
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
We bought u design in 2014. I can’t update it and my site is having some serious problems. admin@stsw.org. I can’t find our login and need help. stsw.org
Hi,
if you’re having issues with your Envato/ThemeForest account you will have to contact Envato support for that, only they can help you resolve that. To contact them you may submit a ticket here – https://help.market.envato.com/hc/en-us/requests/new
Regards
Pre order question. Does your theme have any special requirements for WP Memory Limit and PHP Time Limit. My site is on a shared server and they have limits of WP Memory Limit of 256mb and PHP Time Limit of 120 seconds. Does your theme require more than this. Thanks.
Hi,
thanks for your interest in U-Design theme.
Those values seam pretty reasonable to me, should be fine with the theme. In some cases, although I’m not sure that’s theme specific, I’ve seen some users with a lot of heavy content on pages (lots of shortcodes, links, etc.) the content might not show, until they increase the WordPress recursion limit, if you even encounter that you could increase that limit from your site’s wp-config.php file, we have more info on that in the support forum.
Cheers
Thanks for the quick reply! My host does not allow changing the PHP Time limit beyond 120 seconds. I’ve tried changing it in the wp-config.php file and they catch it. Thanks again.
120 is above average, I think usually that’s set to “60”
You get extra points for quick reply’s. That is very important to me. I will be purchasing your theme. Thanks again.
Great, once you’ve purchased it don’t forget to sign in with the support forum, there’s tons of useful info there. It contains over 20,000 support threads that we have already resolved. For your convenience, the direct link to the forums is: http://dreamthemedesign.com/u-design-support/
Should you have any issues or questions, please start a new support thread so all of the team can help you out.
Regards,
Andon
I downloaded just today (04/15/16) newest version from ‘My Downloads’, BUT the WPBakery and Revolution Slider plugins were still not the most recent versions and WP shows they require updating. I see no way to upgrade them (not via Envato Toolkit nor via UDesign related plugins) yet they came with my purchase from you. I tried deleting them and letting UDesign re-install, but no luck – still old versions. Advice?
Yes, that’s correct, VC folks released an update a couple of days ago, I’m wrapping up a theme update scheduled for early next week and I’ll make sure to included the latest VC in it. I always test newly released versions to make sure everything works smoothly with the theme 
Cheers,
Andon
I would like to know if it easy to change the default font size in the blog posts. I know that there are many fonts to choose from, but I find the font size too small and would like to increase it so that visitors to my website can read it with ease. Could you please let me know specifically about font SIZE. Thank you
Hi,
the blog posts’ font size is the general body font size which you setup globally for the site from the theme’s options. If you want to overwrite those, even if it’s for a specific page you could easily do that with custom CSS.
Regards
My support ahs expired but i need the dummy data, how can i proceed?
When will the theme update for compatibility with WP 4.5 be released?
Hi,
it is compatible with WordPress 4.5, please refer to the theme’s last changelog: http://themeforest.net/item/udesign-responsive-wordpress-theme/253220#item-description__updates-history
Also, check out my reply to your post in the support forum – http://dreamthemedesign.com/u-design-support/discussion/comment/123211/#Comment_123211
Regards
Hmmm, maybe I must be blind or you buried the lead somewhere? I can’t find anywhere on the UD page in Themeforest that states 4.5 compatibility. In the changelog, where does it state “compatible with WP 4.5”? Unless of course 4.4.2 is supposed to mean 4.5.
Haha, so in the past 10 minutes you got around to updating the page and the info. Thank you Scott for reminding me that I dropped the ball on that.
Did you read my reply in the forum yet?
Yes, you buried the lead all the way down at the bottom in not so obvious verbiage. Thanks
yeah, that was it I had forgotten to update the WP 4.5 compatibility status, so thanks for reminding me.
In the changelog, if you find things that talk about WP 4.5 compatibility fix, etc, that usually inclines that the theme has been prepared for the new coming release, I don’t think anyone would state in the changelog:
- the theme is now Compatible with WP 4.x.x
Cheers
Not in the changelog, but certainly somewhere at the top of the page, a banner over the header image, updating the right column (which you did). I’tt take the bag on not seeing the bottom of the cl list.
cool, next time if you’re unsure, just ask us in the forum
Hello, I want to remove the menu from the header completely. How do I do that? Thank you.
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
I have a gallery on my website but when I view on the front end, it has duplicated the first image of the gallery. How do I fix this?
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
U-design theme shows breadcrumbs like Homepage > Essential_grid > Some_essential_grid_post_name. How can i change it, so Essential_grid is hidden, or there is custom essential grid category name?
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
In general, you are seeing the “Essential_grid” in your breadcrumbs because you have created those posts as Essential Grid category custom post type. You would need to have those created as regular posts to have a different category show in the Breadcrumbs, I checked under the Essential Grid support comments and they recommend that as well.
Regards
Hi there – I’m just reporting a bug I’m experiencing. We received Essential Grid as part of the U-Design package – for some reason I can’t select a Post Category anymore (the box for post categories is skinny and there is no text in there). Every so often our posts on the front page (using essential grid) just drop off… I have to go physically into Essential Grid for them to pop back up on the main page. I have screenshots to illustrate what’s happening – however my Support has expired, I thought though I could still report a bug here?
Thank you
Hi,
this is most likely not a bug as you’re the only one to report this issue so far, most likely it’s related to your particular setup. Please email me to discuss further. You can send me an email through my Profile page.
Regards
Hi, just updated the theme. Now I get a lot of errors. Did you experience similar troubles with your clients after updating? Please have a look at the screenshot: http://prntscr.com/aofz3y
Hi,
Thank you for choosing the “uDesign” theme!
For this particular warning please refer to this post: http://dreamthemedesign.com/u-design-support/discussion/comment/122357/#Comment_122357
For future reference please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hello! I did a manual update to the latest version 2.9.0 and no data is showing on any of my pages!! What happened? The data and images do show on the Admin side of WordPress, but when I view the page on the front-end, nothing shows. Please help! Thank you so much!
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
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