3613 comments found.
“Sorry but your support period is finished. Please go to Themeforest and extend your support” You may not allow us to post new on the forum on your website but why do you stop people from viewing the forum especially references to old issues ? I call this an unfair trade practice and would report this to themeforest.
Support forum enabled for old threads please check again.
Information:
Support forum was reopened for expired users. Now expired users can see their posts and other user’s posts. Reply and New ticket feature was disabled for expired users.
Thanks Webbu
Hello there I bought the licensed theme. but the theme of the ’ p o ’ language file does not change. When I delete files remain in articles . How do I edit ? I need to change the language theme Would you tell me
Sample; login , forgot password, register, post an item….
Thank You
Hi,
Please create a ticket in our support system: http://support.webbudesign.com
reviews are not working, it was always fine but just realized that the review system is not working now. there is an error message when submitting review
Solution sent to your email.
didnt get it
Check again please.
done!!! it is working now, Thank You !!!!!
You’re welcome.
PF Settings option that was called “Advanced Category settings” or something like that , is gone ? Where can I now modify page place display for each category ?
found it , no problem 
Hello Webbu,
1. Your new feature of “Auto Login” does not work. When users enter the info, it stays stuck on the “You will be redirected in 3sec” screen forever…
http://s32.postimg.org/h8jld2tmt/IMG_0491.png2. Stripe payment does not work on mobile devices. It just stays stuck forever, and send the user an email either way.. I know this is an issue with you theme. Please don’t use a desktop browser or simulator to test this issue, use a REAL device and you will see what im talking about.
http://s32.postimg.org/rv99o4tc5/IMG_0490.png3. Portrait images uploaded on a mobile device are being rotated buy the image uploader.. Why? can you fix this issue. Again, please test this on an actual device.
http://s32.postimg.org/992f32kqt/IMG_0487.pngWhen They are done uploading, you cant delete theme either…. So users are stuck!
http://s32.postimg.org/4evp1i5c5/IMG_0489.pngHope to hear from you soon! Thanks!
Hi,
1-) I know. It is already fixed in support forum and waiting for next release.
2-) This problem previously reported and fixed. But I will check again.
3-) You already report this but on my mobile this not happening and I tested with some different phones not happened to me.
4-) You can remove on edit screen.
1. Thank you!
2. I can make a video so you can see the issue in action if you’d like?
3. Please test with portrait images on mobile devices, i have tested this on several devices and has the same issue… If you feel like you cant fix this… at least give us the ability to add a tool tip for image uploads so we can warn or tell users a to use landscape images instead.
4.You can not remove on edit screen because the page become unresponsive.. you would have to refresh the page, but everything will be erased.. 
Please send me video for 2.3.4 and use my profile page contact form. -> http://themeforest.net/user/webbu
Facing this error: Parse error: syntax error, unexpected ‘pf_itemgrid_func’ (T_STRING) in /home/......../wp-content/themes/pointfinder/admin/includes/vcextend/customshortcodes/pf-grid-shortcodes.php on line 1
Please check http://docs.pointfindertheme.com/?p=140
Note: Please create a support ticket on http://support.webbudesign.com or check documentation.
I’m unable to view it. Can you email me or I can email you my ftp details so you can fix it?
I’m unable to view it. Can I email you my site ftp details so you can fix it?
I can not fix this because I already created a documentation for this. Please signup http://support.webbudesign.com then use same username password for login documentation.
Facing this error: Parse error: syntax error, unexpected ‘pf_itemgrid_func’ (T_STRING) in /..../wp-content/themes/pointfinder/admin/includes/vcextend/customshortcodes/pf-grid-shortcodes.php on line 1
I can not see your purchase tag
Hi.
Do you know if there is a plugin to get a counter for contact form? In many shops there is a sales counter, so buyers know that this product could be a quality product if it has a lot of sales.
In the same way, when an user see the listing and send a message to listing owner it is because user is interested in the listing. Perhaps, many people see the listing, but not all of them are so much interested to use the contact form. I know that there are a counter for views, but what i say is different.
Best regards.
Hello, Where can I disable the option to register on the site. I want to register all user manually, only after creating the account manually, you can post ads in the directory. I looked around the setup menu and could not find where I can disable the “register” on the site. thanks for help.
Hi,
Please create a ticket in our support system: http://support.webbudesign.com
Trying to update plugin using envato toolkit but getting the error
Warning: function_exists() expects parameter 1 to be string, array given in /home/aahad/public_html/wp-admin/includes/class-pclzip.php on line 1770 Update Theme Downloading upgrade package from the Envato API…
Unpacking the update…
Could not copy file. pointfinder/admin/core/Mollie/API/cacert.pem
Return to Envato WordPress Toolkit
Hi,
Please update manually if auto update not work -> http://docs.pointfindertheme.com/?p=66
Note: Please use support forum for create support request.
Sorry! You do not have permission to view support forum. Support forum is only for purchased & verified customers. Click here for register a new account. If you already have an account please login.
Please register -> http://support.webbudesign.com/wp-login.php?action=register
Hi,
Id like for customers to be able to add video (youtube, vimeo) & music (soundcloud, mp3) to their listings.
Is it possible with this theme or can i use plugins?
Hi,
Yes you can add without a plugin
So you can use soundcloud or mp3’s is a custom tab?
Yes you can use file upload system for mp3 and souncloud shortcodes can be usable with custom tabs.
Presale question It’s possible: How can admin post listings and the email and phone number of the owner of the business shows.
You can use custom fields for create this type extra areas. Also admin contact info will be visible on item detail.
Okay. What about hiding admin Information.
You can hide from options panel.
okay.. Thank You!
Hi Its possible tu use membership and pay per post at the same time? Thx
Not possible.
Hello. Presale question It’s possible to use for a travel portal directory? For example I have only hotels as main post type with different room types each room type with different price (for weekend, for regular days of week). It’s possible to change add form (including front end form submission) to have these features? (when add an hotel – have description, rooms type with prices, facillities, location, address)
Hi,
Unfortunately Pointfinder not fit with your needs. Because not have a multiple pricing system for an listing item. But if you can do this by using a plugin then you can try.
Hi I cant see demo in my mobile phone. Theres any problem? I want to buy but i want it to see responsive . Thanks
Please check https://pointfindertheme.com/multidirectory/
Advanced Search when?? search by certain features when ??
Hi,
I don’t have plan to add advanced search. Search by “features” already available.
Search by “features” already available. i cant see in demo
hello , this theme is possible the user to evaluate the property with stars from 1 to 5 show the average of the ratings ? And still possible the user to add to your favorites ? Thank you
Yes review and add to favorites available.
Thanks, another question , and can put a video on properties instead of the map in the header ?
You can use Map header, Image header, No header but there is no option available for Video Header.
I’ve a website already up and running on the classified software of GeoDesic classified. Its not a wordpress based theme but a PHP software. I just want to know if I purchase this theme and install, Can I import existing database? I mean all the ads, member’s details etc?
Hi,
You can import with WP All ?mport plugin and Pointfinder Import addon.
For the Nth time, when do you plan to fix this issue : That if you setup Listing Type Relation for a Checkbox type custom field item in custom field section, it still shows for other listing types on the search.
This problem already reported and I will fix with next update.
Thanks – Been waiting for long for this fix !
Can’t login to support and I’ve been trying to reset my password for sometime and i don’t get the reset email.. I need to know about contact details, if whether there is a way to embed them to a listed item not an agent/AD owner?
I sent your info to your live.com email.
Thanks,, got it
Hi, I can’t login in with the same.. Please try to login as me and see if it will go through..
Try again. Fixed.
Thanks, working fine now
Hello I am interested in your template “directory”.
questions about your demo.
I do not see the price tables (For clients choose a subscription, Charging)? I do not see the French language? I see no online payment system (check, bank transfer)? I do not see an online store? I propose not much option in shortcodes
thank you