360 comments found.
I’d like to not display a posts ‘featured image’ in the header area on that post, for all posts from a specific category. Can you provide some advice on how? I just want the default image I have chosen for the header – reason being not all posts are going to have a featured image suitable for such a large area!
Hi Sol – I was having a think about this and I don’t think it’s possible to do this without rewriting the blog posts loop to behave differently when it’s on a different category – a big undertaking and out of the scope of support. I’m not sure what the nature of your site is but you might find some good images to use for your posts at www.unsplash.com
Best
Simon
I follow the help document to establish my “project” page, but can not find the “project landing”
project
Hi there – I’m not sure where you’re referencing Projects – are you looking at the documentation for a different theme, Broker, by any chance?
Factory doesn’t come with a specific Projects post type but it would be simple enough to re-purpose the included Solutions layout and use it for Projects instead.
Best
Simon
HI there,
I need to over ride part of the css file – theme/css/commercegurus.css
I do not want to change that file just in case need to update to latest version.
I have tried adding to the custom code section in the theme options but it has no effect.
I have used the custom code section to override css from other css files but this one not working. Any help appreciated.
I am trying to change the padding in the form field for the mailchimp form in the sidebar as “Your email address” does not quite fit.
I have copied the line 3306 into the custom code section and changed to what I would like. This is the same method I used for other changes
I need to change line 3306 padding from 8px 12px to 8px to 6px
I hope this makes sense, any help appreciated
Cheers richard
Hi Richard
The best approach for this would be to use a child theme. This way, your edits will never be over-written if you update the theme.
One is included in the Factory main zip file, simply upload factory-child.zip to Appearance > Themes like a regular theme. There’s a style.css within this directory. You can add any styles you wish within that and it’ll be called after the initial commercegurus.css file which means it will take precedence.
Best
Simon
Quick Q – Can the solutions be changed to Products. I dont want users to see solutions in breadcrumbs but rather products?
Hey RootsDes – yes, you can change that to Products instead.
Best
Simon
Quick Q – Can the solutions be changed to Products. I dont want users to see solutions in breadcrumbs but rather products?
How do you update the menu items in the right hand side of the bar? http://www.caliberstructural.com/
Hi there,
Are you referring to the “Get a Quote” link in the menu?
If so, that’s also done via Appearance -> Menus
Best,
Colm
yes but I don’t see how to align left or right and how to update.
Hi there,
menu items by default are left aligned.
To right align them you add “right secondary arrow no-divider” to the CSS Classes input box. If you don’t see a CSS Classes input box scroll up to the top of the page and click the “Screen Options” tab and tick the CSS Classes checkbox.
You can add/remove menu items just using the menu manager in WordPress as normal.
Best,
Colm
Thanks
I have issue with visual composer. After i transfer my hosting, visual composer became useless. It is not loading my ex-posts or not working when i am trying to add new posts.
Hi Tunaay
Are you running the latest version of the theme? The update includes Visual Composer 4.11.2 which should resolve this.
Update guide:
https://commercegurus.freshdesk.com/solution/articles/12000002744-how-do-i-update-factory-After updating to the new version ensure Visual Composer is also updated within Appearance > Install Plugins
Best
Simon
I am having issues with the margin and sizing of the responsive aspect within Firefox. http://www.accugrindofne.com/knives-blades/plastics-industry/ .
Any ideas?
I think your Download image needs a % width parameter. Try this in Theme Options > Custom Code and see if it resolves it.
#secondary .textwidget img { width: 100%; }
Best
Simon
Hi there is a way to remove the footer that states “crafted by” etc. Correct?
Yes – that’s also easy to do,
Best
Simon
Hi we are looking to purchase your theme. We currently do factory sales. And we would like to be able to have the “get in touch” form that is present on the “contact us” page o each o f the services page. is there a way to do this? Will it be complex for non it pros to do? What will be required? Thank you and looking forward toward tge purchase
Hey there!
Yep – that’s pretty simple – we can walk you through the process. It’s pretty much just copying and pasting of the contents of the contact page and adding it to a services page.
Best
Simon
Hi. In your demo, in the top nav bar, you have 2 links – “DOWNLOADS” and “GET A QUOTE” with different styling. On my site, the styling is the same as the other nav links. How can I get that styling on those links?
Hi there!
This should help: https://commercegurus.freshdesk.com/solution/articles/12000002636-adding-right-hand-side-menu-items-with-icons-manually-
Best,
Simon
Hi! Is there an easy way to enable sticky header on mobile too? Thanks in advance 
Hey Pete
No easy way I’m afraid – screens have different heights and it’d be something we’d need to test thoroughly before offering a solution. It’s something we’ll look at in a future release.
Best
Simon
Thanks for the response and I’ll definitely keep an eye open for future updates!
Any way to enable a parent row in the mobile nav to be entirely clickable and not just the + symbols? Currently I can only access the mobile sub menu to drop by clicking the + , need to have the entire row clickable.
Hi there,
No – sorry – that’s how it works. The mobile menu system is quite complex. The plus symbol reveals children items – while clicking the parent item actually brings you to the parent item itself – hence the need for the plus + symbol in the first place to reveal children items.
Colm
here’s an example of mobile menu that works great – maybe you guys can add this functionality
http://www.zober.com/even in my menu system the parent items are not linked to anywhere – that should make it easier to get the parent row clickable for the drop down, right?
Hi there
In your example the top level items aren’t selectable e.g. ‘About’ so you can’t access those links – you can only go to their child pages. If someone wants the top level item to go to a page (and most do) this approach wouldn’t work.
Simon
Yes I understand that – and that is exactly how we want our mobile nav system to work as well – the parent links do not have to go anywhere.
Hi there,
The vast majority of people have sites that DO need parent links to go to pages -which is why our menu works that way. If you need your menu to do something different then you would need to build your own mobile menu system. Our one can’t be configured to work the way you want it.
Best,
Colm
Understand. Is there a way to have the + symbols on the left and not the right side of the parent row?
Sorry – the menu is provided as is – you could start tweaking it with css but my strong recommendation would be to leave it as is as it’s extremely well tested across dozens of different devices – introducing even minor changes can have unforeseen side effects.
colm
how do I remove everything but the blog date in the header for blog posts – i do not need the author and comments text.
Hi there,
Add this to Theme Options -> Custom Code
.cg-blog-author.author.vcard, .blog-meta .comments, .blog-meta span.cg-blog-date:after, .blog-meta span.cg-blog-author:after {
display: none;
}
that should do it!
Colm
perfect – thanks!
Also notice a strange element appearing on my post pages -
at the bottom an image shows up in the footer and the top where the breadcrumb nav is cut off.
http://www.imetcorporation.com/imc/imet-manufest-tcf-events/#more-71763Hi there, one more small tweak is required I think.
body.single-post .page-container { overflow: inherit; }
Best,
Simon
I actually tried this before I saw your reply and it seemed to work as well:
.cg-hero-bg { display: none; }
glad that worked for you 
Hello I downloaded your theme but uploaded wordpress tell me when this theme is missing Style.css . Maybe I need your help
Hey there!
The theme is actually this file: ThemeInstall/factory.zip – you need to unzip the main download from Themeforest first.
The install guide is here: https://commercegurus.freshdesk.com/solution/articles/5000691011-setup-factory-install-guide
Best
Simon
The shop link did not install with my demo. Any ideas? Is it woocommerce? http://themeforest.net/item/factory-industrial-business-wordpress-theme/full_screen_preview/14026307
Hi there
This should help: https://commercegurus.freshdesk.com/solution/articles/12000002741-setting-up-a-shop
Best
Simon
I want to be able to remove the page title text, upload my own image using layerslider, by “hide title option”. We only want 1 h1 titles in each page for SEO purposes and we want to use layerslider instead, but when we “hide title option” we loose the breadcrumbs too.
Is there a way to hide the “title” and not loose the breadcrumbs which we also need for SEO purposes.
Hi there, no not at the moment – sorry.
You would need to implement some custom changes to the header to achieve this.
Best,
Colm
Hi commercegurus guys! The theme is compatible with WPML plugin for translation on other language?
Hey there! Yes it is 
Hi commercegurus guys! The theme is compatible with WPML plugin for translation on other language?
Hi, how do we make the tablet and mobile view logo appear larger? The desktop logo size is 174×100 px but when we switch to tablet and mobile view the logo becomes very very small. Thanks.
Hi Sean – it sounds like you need to upload a much larger version of the logo. Try that within Theme Options > Logos. The mobile and tablet view is scaled down but should still appear nice and sharp on 2x retina devices.
Regards
Simon
Hi, yes we tried a much larger version but still the same result. We would like to customise just the size of the tablet/mobile version as well as the sticky logo. It appears sharp but way too small. The logo is 250×144 pixels. If we upload a larger version we still get the same result considering we have the height of the main logo set at 100px.
Hi Sean
The mobile logo takes on the primary logo uploaded – we didn’t want a 3rd logo upload option as we felt that would be overkill. The Factory demo logo as a comparison is 630×126px so it may still be too small. Can you send a link to your site through to support@commercegurus.com and I’ll take a look.
Best
Simon
Thank you, have emailed you.
Hmm, haven’t got any mail from you – try via the ‘Support’ tab above instead. You should get an immediate confirmation that a ticket has been logged.
Simon
Ok, just filled in the support ticket via the support tab Simon.