992 comments found.
Hi, I bought this theme, and unfortunately, the admin is not really user friendly. There are some solutions written in the documentation, some is written only to the demo page’s hints, some info is fully missing. I think I will have a lot of questions. The first is: I would like to insert a gallery into a page’s block (using shortcode). How to do that? the only solution I found is to insert a gallery page/post from Galleries but in this case it shows only the featured image of the gallery, not the 10 images in the gallery. How can is put 10 images with lightbox effect with nice style, just like it is here: http://wedesignthemes.com/themes/kidszone/gallery/gallery-three-column-with-right-sidebar/ The images should be magnified, but not gallery pages. Thank you in advance, Peter
Hi Gerisoft.,
Sorry for the inconvenience happened to you. Please let us know all your queries, so that we can help you right away.
For showing the gallery items in a page, just use the following shortcode.
[dt_gallery_carousel limit=’8’ posts_design=’shape-one’ /]
The gallery items will show only the first image of each gallery item. Only in the gallery details page it will show all the images associated with the gallery item. This is how our gallery template page and the shortcode works.
Regards., DesignThemes Support.
Hi, it means, if I would like to put 10 images on a site, I have to create 10 gallery pages(items) inside the galleries area, then link them to one category, and show this category on the page with shortcode? Very tricky 
Hi,
Yes, you can filter the gallery items based on the categories using the below shortcode.
[dt_gallery_items limit=”4” categories=”25” posts_column=”one-fourth-column” posts_design=”shape-three” filter=”false”]
You can change the values as per your need.
Regards., DesignThemes Support.
Hi, I have more questions. I am struggling with the price table. I do not understand, why has unchangeable default values? I do not need buttons! If I delete all button related variables from the shortcode, it will display the default sample button. If I leave the variables, but empty quotes, it will draw an empty button. It is crazy thing. Also, I do not need the $ sign, as we have another currency. there is no any mark in the documentation how to change, or delete the currency?
Well, guys, I found it in the themes shortcodes, it was hardcoded inside, both the $ in span elements, and the buttons. I do prefer to use something similar: if ($button_text AND $button_link) {do shortcode for buttons} , don’t you think?
Hi.,
1) Sorry for the inconvenience, we will remove the currency value in our next version and make it dynamic. Thanks for pointing us this issue.
2) If you need to remove the buy now button from the pricing table shortcode, just add this css code in Dashboard > Kidszone > Integration > Custom Css.
.dt-sc-pr-tb-col .dt-sc-buy-now { display: none; }
Just add this css code in Dashboard > Spa Lab > Integration > Custom Css.
Hi i have downloaded the theme and when i activate the them it didn’t ask me to install required plugins. So i open the web page is shows a fatal error
Fatal error: Call to undefined function is_dt_theme_moible_view() in C:\xampp\htdocs\kidsjumpingcastles\wp-content\themes\kidszone\header.php on line 10
What should i do? I tried reinstalling wordpress and theme nothing works.
And there is no function.php file in the kidzone theme
Can you email me the complete theme file please.
its fixed
Hi Printshopaustralia,
Glad that you have resolved the issue.
If you still have any issues to install the plugin, kindly send us your WordPress admin login through the right bottom form located @http://themeforest.net/user/designthemes.So that, we can check and have a clear look from our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Presale question: can I add background http://designthemes.iamdesigning.netdna-cdn.com/themes/kidszone/wp-content/themes/kidszone/skins/ferngreen/images/shape-one.png also for woocommerce categories or products?
BR
Hi Evekj,
Sorry for the inconvenience, you can’t add the background for those images via the custom css.
Regards., DesignThemes Support.
Hi there, nice theme. Just a question before buying: Is there any documentation to build a similar slider (moving images) from scratch?
Hi varadero,
1) The theme comes along with the demo sliders folder. Both images used in the demo sliders are not included, these images are copyrighted. If you are planning to use the photos we can provide the links to buy licenses.
2) Sorry, There is no documentation for creating a slider from scratch. But you can import our demo slider and change the image and text in it.
Regards., DesignThemes Support.
The images used by the layerslider of children jumping and other images of the banner are free images, can I use? this free of copyright?
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos here is the purchase links.
https://www.dropbox.com/s/rz89ozvz3ykq3qo/images-url.txt?dl=0Regards., DesignThemes Support.
Hi there thanks for your beautiful theme I have some questions: 1-when I choose a pattern as background, the header area is transparent and the menu items conflicted with the background, how can I set a solid color for the logo and menu area to prevent this problem? 2-I have all the web format of a custom font (.eot .otf .svg .ttf .wof) how can I add and use them?(that youtube link didn’t help me earlier) 3- How can I add more elements to the top bar?(like address or social icons etc)
Hi.,
1) Kindly send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes along with a screenshot of the issue you’re facing. So that we can help you better.
2) As its a long process, please send us your Custom font. We will add it for you
3) Sorry, we didn’t include option for this any ways you can achieve this by customizing code. Go to corresponding header type php file and add code where you want – Refer the screenshot. if you find any issues, we will customize it for you.
https://www.dropbox.com/s/0vio0fyrt1g3hm1/header-file.png?dl=0Regards., DesignThemes Support.
thanks for your reply I sent the info you asked via the contact form you mentioned in http://themeforest.net/user/designthemes
Hi.,
1) FTP login details are not working. Kindly send us your valid FTP login details.
2) Please try disabling the external plugins, other than the theme recommended plugins and check the issue.
Regards., DesignThemes Support.
Hi,
Just downloaded and updated to version 3.0, and although among other things your changelog states you have “updated latest version of all third party plugins”, however the folder ‘framework\plugins\’ only contains the file ‘designthemes-core-features’, and my WordPress installation warns me that I’m using an old version of the ‘Slider Revolution’’ and the ‘LayerSlider WP’ plugins.
Am I missing something?
Hi.,
In our latest version of our kidszone theme, we have changed the path of the plugin to amazons. If you open this file kidszone-v3.0/framework/register_plugins.php line no: 66 and 73 you can find the path to download the layerslider and revolution slider plugin. Just run the url and can download the latest versions and use it in your site. Please have a look.
Regards., DesignThemes Support.
How do i remove related videos at the end of you tube videos that are posted in the blog. Seems like you use the oEmbed feature in this theme so I would need to do this in the code I believe. Can you please help. I know how to do it using the normal embed feature by using rel=0
Hi.,
Please refer https://www.dropbox.com/s/tijv87zf3dao559/youtube-rel.png?dl=0 While update our theme we will check this.
Regards., DesignThemes Support.
Pre-Sale Questions Hello, Good theme except your page design is shortcode based, not WYSIWYG???? 1. I need to have multi-language on my site with your Kids Zone Theme.. According to your doc. WPML is the solution for me. but I have come across themes that do not have the LANGUAGE SWITCHER programmed into their theme and when I installed WPML, I have the hardest time to get the language switcher to SHOW AND WORK PROPERLY on the header home page. When I buy your theme, Can you put the necessary PHP code in your theme so the language switcher will work after I install the WPML plugin??? I am not a developer and have no interest in tingering with PHP codes.. 2. Instead of using shortcodes to configure page elements, when will you come out with a WYSIWYG editor like “WPBakery Visual Composer” to make it easy to design pages for Wordpress site. 3. Buddypress does not support real-time chat . Can you recommend a theme compatible real-time chat plugin ??
Best Regards,
Your theme does not declare WooCommerce support???
Hi.,
1) Once you purchase the theme, we can implement the WPML language switcher code in your site.
2) We have our own page builder integrated with our theme. You can use the sample layouts module, which will build the home pages, about us page, etc as our demo in page builder.
3) Sorry we have not checked our theme with any real-time chat plugin, so we cannot recommend any external plugins.
4) Our theme is fully compatible with woocommerce plugin.
Regards., DesignThemes Support.
Hello, This is perfect theme , Just I have problem with import demo, So, I need like your website exactly Home Page : http://wedesignthemes.com/themes/index.php?theme=kidszone
Can help me and give me your content as zip or xml file?
Note: I found this “kidszone-default-dummy.xml” inside folder but same problem.
Thanks
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.
Regards., DesignThemes Support.
For some reason the theme will not let me choose 3 column blog post on the blog page. Can you please help me? Is this a bug.
Hi.,
If you have set the blog page in Dashboard > Settings > Readings > Front page displays > Posts page: > Blog, then remove the blog page from that option and then check settings 3 columns to the blog page and have a look.
Regards., DesignThemes Support.
No I do not have this setting applied. It still doesnt work
Hi.,
Kindly, send us the page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
hi, How can I insert a layerslider WP into my home page?
Hi.,
Add it into the home page using the slider options below the editor section.
Regards., DesignThemes Support.
where is this options i cant find it
Hi!
Kindly, refer the attached screenshot that will help you get a clear view.
http://prntscr.com/bm29afRegards., DesignThemes Support.
ok i got it , but how insert in home page
Hi.,
First you may get into the Dashboard > pages > home page > click Edit button, then you can enable the show slider option under the editor section and select the homepage slider as your wish.
Kindly refer the screenshots: http://prntscr.com/bmwonr
Regards., DesignThemes Support.
thanks,I forgot to set my home page on the Settings> Reading I have two questions: 1-Why not display photos in the gallery? 2-How do I change the $ in pricing table?
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
I dont bought this theme themeforest
Hi.,
Sorry, We provide support only for the purchased customers.
Regards., DesignThemes Support.
Hi, could I try a Demo site? My email is mayazir@hotmail.com I need also woo-commerce installed in Demo site. Thanks
Hi.,
Kindly, Request a demo from this link http://wedesignthemes.com/support/request-demo/
Regards., DesignThemes Support.
Hi again, sorry, but I wanted Kids zone theme demo, not kids life. Needed to check compatibility with our tpv payment method and try our content on realtime demo.
Hi.,
1) We have sent the demo link to your mail. Please have a look.
2) We are using woocommerce plugin for the shop and payments. The woocommerce plugin has the following payment options,
1) Paypal 2 Direct Bank Transfer 3) Cash on Delivery 4) Cheque Payment.
We have not checked our theme with any other payments.
Regards., DesignThemes Support.
I have been able to build out the website but have a few remaining little issues I would like some help with (you can see the website here – new.fudds.ca):
1) How can I remove the search functionality from the top nav bar? The site I have made is small and doesn’t really require search but also the options to search by product type are completely irrelevant for this business. Removing it seems like the best option.
2) I have been able to change most of the default orange accent colour to yellow (#eeee22) but I am still seeing the orange in primary nav and the search functionality. How do I change this to yellow?
3) I also want to change the colour and icons on the headings for the internal pages. Right now the colour is a lavendar and the icon is a pencil. How can I change these?
I posted this to the forum on YoloTheme 5 days ago but have yet to get a response.
Hi.,
The theme that you are using is not our theme. You need to contact the theme author regarding your query.
Regards., DesignThemes Support.
Hi; I have a questions. How can i link (Href) to Target Skillsets, Activities, etc icons. For Examples, when i clik to a Activities open the a Activities pages. Thanks for help
Hi.,
Kindly, Add link attribute to the shortcode as shown below and have a look.
[dt_theme_service icon=’icon-skillset’ type=’custom’ title=’Target Skillsets’ link=’http://google.com']
Regards., DesignThemes Support.
Thnks But it dosent work
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Send From : emresaka@hotmail.com.tr
I have another issue about menu plugin.. I want to animation menubar instead default menubar. For example “http://codepen.io/ssthil/pen/Dfqen” How can i do that . Thanks for help
Hi.,
1) Send us the page link where you have the icons boxes (Target Skillsets, Activities, etc icons) In your homepage we cannot see it.
2) You need to modify the whole header section for making that change. Only a developer can implement this change according to your site.
Regards., DesignThemes Support.
hello ! I bought this theme, and won’t let me to change the logo (upload a new one or remove the current one), and there are other things that don’t work !
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Since updating to your latest theme version (2.8) and also to WP 4.5, we notice that the ‘Add Any Content Here’ function in your Kidzone Page Builder has stopped working on our website. Is this a compatibility issue?
Hi.,
Please update our theme with latest version to fix the issue. Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard > Appearance > Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
I have been seeing others have this same problem. When theme is vertical (phone) then coupon does nothing. Phone is verticle so responsive app is enabled, then when someone tries to put in a coupon it does not work…
petrajz – username was having the same problem 4 months ago I see.
What was the verdict? blippi.com thanks
Hi.,
Just add this css code in Dashboard > Kidszone > Integration > Custom Css to fix the issue.
.woocommerce #content input.button:active, .woocommerce #respond input#submit:active, .woocommerce a.button:active, .woocommerce button.button:active, .woocommerce input.button:active, .woocommerce-page #content input.button:active, .woocommerce-page #respond input#submit:active, .woocommerce-page a.button:active, .woocommerce-page button.button:active, .woocommerce-page input.button:active { bottom:0; top:inherit; }
Regards., DesignThemes Support.
Worked, Thanks!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
hi Team, i have send out the email for support 3 day ago, by no one replay me ?do you on service ? please let me know. Thanks.
Hi.,
We asked for the FTP and WordPress admin details 3 days ago and still no reply from you in the forum posts. Check the forum post that you have posted.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
3 day ago, no any one replay me ? If no service, please refund Money back.
Hi.,
Sorry for the late reply. We were on leave for the past 3 days for local elections. We have changed the icons in the home page. Please change the titles of the icon sections as per your needs.
Regards., DesignThemes Support.
