28306 comments found.
HELP! URGENT! I just updated Woo and my add to cart button disappeared from all variable products! My store is active and it is a HUGE problem. Please advise asap! https://vape-smart.com/shop/element-e-liquid-dripper-series/
Hi there, have you updated to latest version of Flatsome?
Yes. Latest release.
That page works for us. Maybe you have some old JS in your cache?
It came back! I guess it was a local cache issue, thank you for being so responsive!
Glad it all worked out! Remember that you can reach our support team by sending a mail to support@uxthemes.com, they’re available 24-hours a day during business days.
Cheers!
Please watch out with the latest WooCommerce and WPML updates as I think it screws up some stuff in the Cart on the Flatsome theme.
Please check the checkout flow and you will see the problems if any.
Do you have latest version of Flatsome installed?
Hi Developer,
Woocommerce has release 2.6 officially. May I know if this theme support the 2.6 version? If not now, any planned date for the update?
Hi there, latest Flatsome version is compatible with WooCommerce 2.6 
Hi Developer,
Woocommerce has release 2.6 officially. May I know if this theme support the 2.6 version? If not now, any planned date for the update?
Thanks.
Hi there, latest Flatsome version is compatible with WooCommerce 2.6 
Hello,
I have an issue with the “share icons” > I’ve tried adding them to a couple of pages but they’re not showing.
Can you help please? I’ve checked the social media in the theme options so no idea what’s going on.
Bruno
Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible 
How can I set my credit card images like your footer 
Hi there Kenneth!
Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible 
Cheers! UX Themes
On my site, when I click Facebook Share button, It shares only link of site. There is no product image! How can I solve this?
Hi there, try install this plugin https://wordpress.org/plugins/wordpress-seo/
That should add the correct meta tags for social sharing
This is my site: https://is.gd/bYOll9 I try to install that plugin, and then another one. There is no product image on share. Could you check please?
- 1. What do you mean by live search ?
- 2. After placing order, customer get email notification ? How about payment confirmation ? Do we get email notification after customer send their payment confirmation ?
- 3. Support for Indonesian Rupiah (IDR) currency ?
- 4. Product SKU and stock management ?
- 5. Instagram/facebook feed ?
- 6. Watermark on/off features ?
- 7. Pop up windows at HOME page?
- 8. Can Price Decimal be removed ?
- 9. Call to action button ?
- 10. Social media follow ?
- 11. Statistic : Report how many times product being viewed ?
Looking forward for your info. Thanks
More question :
12. Support for gif animation ?
Login function issue
In the setting, I choose a Anyone can register, Subscriber.
How ever, in the Home page when I click on Login menu it shows that:
“Oops! That page can’t be found. It looks like nothing was found at this location. Maybe try one of the links below or a search?”
Could you please let me know how can I fix for the register and login page?
Thank you.
Kind regards,
Adam
Im having the same issue as @brightestspark and the others he listed. The dropdown doesn’t work for state and country and I’m losing customers everyday. Are response to the others or me would be amazing right now. Love this theme never had any issues besides this. Thank you kindly.
Hello, I am developer, Your theme looks very awesome, your page builder is interesting. Is your page builder source code installed as plugin or bundled with theme?
Hi there, the page builder is currently bundled with the theme. We’re also working on a brand new front-end page builder.
I would show the title or name of each photo in the gallery of images, ie every time the picture is passed, this allows to see the name. now it would be what shows the mouse over, but the idea is to activate it without passing the mouse. They could tell me how? I could give maybe a CSS.
example, when it is clicked to view large photo (720X520) the title currently appears below left. It is what I want, but for the gallery of products.
Thank you
Hey!
We’re trying to use Flatsome with bbPress, and doing this seems to be working just fine, until we go into a topic.
When we are inside of a topic (does not matter what the topic has inside) all the shortcodes simply stop working.
Do you have any idea on how we can solve this? It seems it’s a unique problem only to Flatsome.
Thanks
http://www.futsverige.se/forums/topic/test-2/(It’s like the theme just doesn’t run the shortcodes at all..)
Hi there. Please click the item support tab or email support@uxthemes.com to get help 
Love the theme. But, is there a custom css I can add to the remove the product image on the single product page? I want to remove the image and the image holder area. Thanks!
Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible 
hi, i see newsletter sign-up form and live chat. Are they included in this theme ?
Hi there, the sign-up form is just the https://ninjaforms.com/. It’s included with the theme 
We don’t have live chat. Not sure where you have seen that 
Great theme! Quests before buying:
1) What kind of video it supporting?
2) Can I add a form “Ad your .pdf file” on CHECKOUT DETAILS before proceed shipping?
Thanks in advance
Hi there,
1) Youtube and normal web videos.
2) You need a plugin for that.
Hi, can I use icons on the menu? also, can you specify a different menu for a specific page? thanks.
Hi there,
1) You can with this plugin: https://nb.wordpress.org/plugins/menu-icons/ 2) Yes, probably with this plugin: https://nb.wordpress.org/plugins/page-specific-menu-items/Hi the Main Menu in the Mobile version is not showing.the icon so people can click on it. The mobile menu is there if I click in the blank header.
Hi there, you probably have a plugin conflict. Have you installed latest version?
*--
Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on
this page.
Hi
I have issues with my website. i have already paid for support but you can’t give me proper solution please help as soon as possible.
here is my website link: http://elfenidee.de/shop/
I am going to add to cart but always cart display cart 1 to 0 within second. Please reply me.
Thanks
Hi there, It works perfect for us
Did you fix it?