389 comments found.
Hi Here : http://www.aformaction.com/?page_id=102 (Htacess : 1 / 2) i can’t access to the visual composer plugin to work on pages, it always load, load, load, with no effects … Help please Franck
Hi WEB3-DESIGN, please make sure that you use the latest version of AMY theme and the latest version of VC that comes with it.
Can’t use the standard visual composer which means i can’t use various addons which connect to it, very limited
HI jamiegascoigne, You can use additional Visual Composer addons
Hi, no i cant because Amy has its own customised version, i cant use templatera, massive addons and other i use in other sites. If amy didn’t use it’s own customised visual composer that would be better
Amy automatically deactivates visual composer and uses it’s own version
Please open support ticket and let me know what happens when you activate for example massive addons. I’ll need url, user and pass for your WP admin in order to check it
AMY Theme Page Builder cant deactivate – Standard visual composer won’t activate
Planning to purchase this theme.
I want to know if the slider is able to filter out the items/products?
Hi BroodWebz, the slider doesn’t have real time filter. You can query different items / products when your page is loaded
Hi will it be some update soon please, is it compatible with Wp 461 ? thanks
hello,
i just purchased Amy theme. i have a question but i cant open a ticket cuz im getting a error ” Sorry, that purchase code doesn’t seem to be valid.” how to resolve this?
It looks like there was a problem with ticksy ticket system. Can you please try now
still not working im getting ” Sorry, that purchase code doesn’t seem to be valid.”
Please feel free to contact me trough my profile contact form
Hey guys!
Can the scroll effects be used on images, posts as well as portfolio items or do they have some kind of limitation?
Thanks.
Team,
I raised a support ticket for transferring demo content to my webspace. I haven’t received any response yet.
An update coming soon. Lots of updates to plug ins. Would like to ensure the theme is ready for them.
Thanks.
Any update on updates? 
will you be upgrading your theme for woocomerce 2.6
Hello… I installed a new WP site it worked, then I installed this template and now I am getting 508 errors when trying to log into the admin. Like I said all I did was install the template on a new WP hosting account. Thanks
Hi studio3twenty, can you please open support ticket at https://cray.ticksy.com with url user and pass for your WP admin
Thanks I have created a ticket.
Just wanted to follow up and confirm you received the support ticket I submitted? Thanks
Hello, I just bought the theme Amy, I installed for www.oggipasta.be site. But the visual composer / back office editor does not. The page with all the tabs composition opens but when I selected a tab, nothing opens. My wordpress is jour.Pouvez you help me? Thank you
Hello, we shall ask for advice on Visual Composer. We use WordPress version 4.5.2 and have downloaded your theme in version 1.7, but the version of Visual Composer is still 4.7.4. and does not work. As we read in the discussions and VC 4.7.4 is not compatible with Wordpress 4.5.2. Could you advise us what is wrong? Our private ticket is # 704,860. It is possible to give us support? Thank you very much.
HI Radvanart, i have replayed to that ticket. Just update your VC
Hello,
I have some problems with Amy Theme. To fix compatibility with Visual Composer, I want Update to AMY 1.7, but in Themeforest when I download again Amy Theme, It’s still the 1.6 version. What can I do for download 1.7 version ?
Hi, this is really strange i have downloaded the theme today and it was 1.7 Can you please open support ticket at https://cray.ticksy.com
Oh Sorry, I have re-download and it’s run ! In 1.7 version. It’s my mistakes, maybe mishandling… So sorry !
Thanks for the theme.
Hi guys, I just want to let you know that the Visual Composer is updated and the theme is now compatible with WP 4.5* Please make sure to update the VC that comes with the AMY theme Best regards, Andrey @ CrayThemes
Hi, do you still support this theme ? Do I get a quick support if I pay 44$ to renew ?
HI ganjou, can you please paste me your ticket ID and i’ll check it
Hello, please reply urgently to my question I wrote already 15 days ago: When will you update the Visual Composer to work with Wordpress 4.5? I need that compatibility.
Hi Milltown, few things left to be fixed and i’ll release update to VC
Hello, any news on the update since the new Visual Composer and Woocomerce? Apparently everyone is waiting… thanks!
Hello ,
I have submitted 4 tickets related to queries for the AMY theme but no reply from the support team , please look into the matter.
Hi Brandsmark, let me check and i’ll get back to you
My project is stuck because of late replies from your end , the documentation is very brief , please provide a detailed documentation so that we don’t have to raise ticket again and again and keep waiting for getting replies of those tickets.
Hi Brandsmark, you are asking for feature that AMY theme doesn’t support. The theme has demo content which shows each page options and settings.
Hello,
The visual composer is not working , I am trying to add video to a row element but its not showing , secondly when i am adding portfolio grid but its showing slider , please help , required urgently.
Thanks
Dear sir,
Support expired for me but… I installed AMY theme, but I had forgotten that it made wordpress very very very slow! If I renew your support (for excessive price of $44.80), can you assure me that you will help me to accelerate the frontend and the backend to less than one second per page ? (in addition to the WP Rocket plugin, my server is powerful and I don’t understand why your theme is so slow).
To read you…
Hi Brandsmark, can you please open support ticket with url, user and pass to your wp admin and i’ll check it asap
I’m not Brandsmark… Can you answer to my question please?
I’m sorry for the mistaken name. My reply is for you.
I’m sorry but I can’t Submit a Ticket at cray.ticksy.com. My Support expired, Can I contact you in other way?
I sent you everything you need for connection.
to read you…
Hello, any news on the update since the new Visual Composer? Apparently everyone is waiting… thanks!