229 comments found.
Hello there, I wanted to ask a question on whether you have a course booking manager like the following link of the website. http://www.crownagents.com/training/find-a-course/book-a-course. Is it possible for the link to work with this theme?
Hi, now this theme doesn’t support it.
Thanks for interesting our theme.
Hello!
How can i place “Couse list” http://dev.newamericacollege.org/courses-list/ to the front page? For example change the Academic Life & Research & Campus Life to Course list.
Template is awesomee! Thank you!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Done
Hi, I just migrated the website to another hosting company and all went well accept that now the Main Course Slider does not show up on mobile but on the PC web browser, it display fine. What feature did not get transported?
Hello,
Please don’t worries.
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Do you sell just your course listings plug-ins?
Hello, sorry I not understand your question? you can clear your questions for me? thanks
Sorry. Your universo theme has a few plug-ins that manage the course listings. It appears from another person’s comment that your first developed those plugins. This theme is nice but doesn’t quite meet my content/design needs. However, I really like how well it managed and displayed courses. Do you sell the plug-ins you developed separate from the theme?
I do – thank you.
Hi, we have download the new version of the theme, but this time the plugin folder haven’t come. We have updated our wordpress to 4.6.1 and now we need to update Visual Composer, since it’s still 4.9.1.
Where we can download the full version of the theme, with the newest plugins?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7,
Thank you
Our support has expired. What we want is just the update from the license we have acquired.
The download available through themforest doesn’t have the plugin anymore.
I have also tried the the update through Envato WordPress Toolkit, it only updates the theme.
Please download and update theme with latest version : https://themeforest.net/downloads , thanks
Sorry, this isn’t our other account. We just do WordPress theme. So we can’t help you this problem.
Hello,
I want to ask a pre-sale question:
It is possible to courses by speaker. For example, in this page, there is Speaker BIO. Can it be linkable to a page, where the visitor can find Speaker bio with his Courses?
http://demo.vegatheme.com/universo/courses/neuroscience-and-the-future/#
thanks for your time
Hi,
Sorry for late reply. This theme is using Visual Composer, so you can add link go to single team http://demo.vegatheme.com/universo/team/prof-jane-stairway/
Thanks for interesting our theme.
OT Google Map is not showing Maps .. getting error “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
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Support time 9am – 18pm and moday to friday GMT+7,
Thank you
None of the tickets i raised there received any reply… still you are asking me to raise a ticket there 
Please check your ticket now. Sorry for late reply.
I have purchased Universo Wordpress theme from themeforest,
But courses are not getting displayed in course list page
I figured it out ….
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7,
Thank you
Hai,
I have purchased Universo Wordpress theme from themeforest,
But events are not getting displayed in home page
Hi, you need to input Start Date & Time and make sure it’s in the future. See image:
http://www.awesomescreenshot.com/image/1596706/9559e775f2653a35b1e70afb9664232bThanks it worked
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7,
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Hi, Could you tell me how i can put any flagin the site top? Like in the image below. (Link of the Google+).
https://lh3.googleusercontent.com/8QaXeESn3mUHm8BT7Gx2dT-Heh3Z36eUJ4f7vxLqREVlZ5YUWVW_eh3C4epTqz6EGyOCvi1l6Q=w1920-h1080-rw-noAnd, can i put a specific link in this images? For Example: I put some image and if someone click there it’ll go to a specific page that I want…
Where and how can I make these changes?
Thanks for the help.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7,
Thank you
Hi
From my posting: “I cannot see The “Post Grid” element of Visual Composer. How can i add that to element editor.” The “Post Grid” element, It is very necessary for me.
My development site: http://dev.nida.ac.th/wp-admin/
I cannot use a ticket post. when i submit post it will appear message “WHOOPS, SOMETHING WENT WORONG…Sorry, thate purchase code doesn’t seem to be valid.” alway. **My purchase information:
Item Title: Universo – Powerful Education, Courses & Events
Item URL: https://themeforest.net/item/universo-powerful-education-courses-events/12624481Item ID:
126-—-1
Item Purchase Code:
0dc66a8c-——-6b85
Purchase Date: 2016-08-30 11:02:15 UTC
Thanks, Suka
Hi
I cannot see The “Post Grid” element of Visual Composer. How can i add that to element editor.
Thanks.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7,
Thank you
Hello,
I cannot use a ticket post, when i submit. The Message ” WHOOPS, SOMETHING WENT WORONG… -Sorry, thate purchase code doesn’t seem to be valid. ” must appear away.
I has copy a purchase code from envento market. you can see by purchase item id: 12624481
Thanks, Suksa
Hi, could you tell me where I need to go, and which part i’ll need to erase, to remove the column “Length” in the page “Courses” ?
I think that I know which file was, but I think that the files was disappeared. (The page are working yet).
Thanks for the attention and help.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
hi, i am considering to buy your theme and have question in my mind, would you pls let me know if there is any list of emails been stored in database once the user submit the “Join the comunity of modern thinking students” form near the top banner and is there any option in the control panel to view that email list etc. ???
Hello,
We use plugin contact form 7 for form on top banner and it’s not show email list in backend, you can use this plugin : https://wordpress.org/plugins/newsletter/ and it’s show email list in backend.
Thank you
I am sorry, but how do I get the new version of the Visual composer plugin? Shouldn’t it be included in the new download file? I downloaded “All files and documentation” and when I extracted the archive, I cannot seem to find the new version of the plugin. Update log says it is included in newest version though… Your style.css says Version: 2.0.3, and readme.txt is empty… please, help me figure this out!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
Please, excuse me, but I do not understand why do I need to post a ticket to an external system. I do not need assistance with the theme. I am logged in here and here is where I need to download all necessary files, which I cannot find. Please let me know why is not Visual composer plugin added to your zip file here on Themeforest, whilst your release notes say it is included?
Hello, please download new theme “All files & Documentation” and unzip package theme and update theme by upload folder “universo” replace with old on your hosting and update plugin : https://oceanthemes.ticksy.com/article/6352/ , thank you
Thank you very much.
Hi. I’m setting the social networking plugin (OT Connect) only works me facebook twitter does not appear , probe the Wiget elsewhere on the page and if it appears to say that the Kebo Twitter feed plugin if it works.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
Why does it take bit of time to the Homepage in your demo with that 6 Loading arrows on Screen?
Hi,
Thank you for interest to our theme, but I not understand your question?
Thank you
How can we add presentation in Course, how to get the components edit?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
We have a problem with the search form on a mobile device. It seems to be a bug. Will you please help us how to fix this? Are you planning a bug fix in your next update maybe?
Hello, Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thanks
