1411 comments found.
Great Theme . Quick question , why is visual composer not working ? elements are not loading . how can i fix this ? thank you
Hi, would you be so kind to contact our support at http://support.codex-themes.com/, my colleagues will help you asap. Thanx
pre sales question ….. does the theme support creating custom portfolio categories (or post type) for example products, reviews, awards, etc, and then also be able to customise the single post view for each of those categories (or post type) ? Thanks in advance
Hi, yes, it does.
great, thanks for the fast reply 
no problem, you are always welcome
is possible have the copyright section at 100% without changing the widget column? using css if possible
Hi, pls be so kind to contact our support at http://support.codex-themes.com/, my support colleagues will reply
Dear,
Yesterday I bought your template ‘Scalia’. In the example Woo commerce was included, but I don’t see the plugin in the back-end. Do I need to download it separately or did I do something wrong during the installation?
Thanks for answering, SEPvzw
Hi, thanx for purchasing. Yes, pls check our documentation. we have described, that you need to install woocommerce separately (check section “Woocommerce”)
Thanks for the help. I installed the WooCommerce plugin, and followed the steps in your description, but it doesn’t display the single products etc. like in the example.
Error: Fatal error: Call to undefined method WC_Product_Simple::get_available_variations() in /home/sep77583/public_html/hosted/osdvub.be/wp-content/themes/scalia/inc/woocommerce.php on line 90
sounds strange, can you pls submit your url and wp admin access at http://support.codex-themes.com/ ? we will check
I have updated the theme uploading files to the ftp and I have lost color and custom theme settings, how is this possible? How can I fix that issue and restore my previous settings? THX
Hi, would you be so kind to contact my support collegues at http://support.codex-themes.com/ and provide your wp admin access data as well as ftp access? they will check it asap
Hi, is possible have a sidebar with a mega menù?
Hi, not quite sure what do you mean. Yes, mega menu doesn’t depend on pagy layout you are using
i purchased the theme, i create a megamenu on the top menù and it works, but not in the sidebar, is possible fix it? what i want is a submenu open on the side of the sidebar like a megamenù
Hi, thanx for purchasing. Pls note: megamenu feature works only for the main menu items, not for submenus.
i think megamenù feature work only for the main manù, not for the sidebar, if not you have some example on your demo?
yes, exactly, it does not work for the submenu in sidebar
Hi I really like the theme. If I purchase it, would be to sell printed media? Artwork and photography. Can you please let me know if the woo commerce functionality will allow me to change the printed output of each item I wish to sell. Also, after the customer has purchased something from my website, how does the distribution of the product work? Is there print and distribution centres that can be included in the transaction to allow an automated process? Would this be in the form of a wordpress plugin? If so, do you have any advice on that?
All the best.
Hi Anton. thanx for requesting. I am not sure, if the standard woocommerce functionality will solve your tasks. Our theme is made for Woocommerce and covers all its basic functionality. However I don’t know if there are some special plugins optimized for printing industry, allowing you to accomplish tasks you have described. I suppose the best way would be that you “google” this
Have purchased the theme.It is working Great. I was looking for one slider with those fruit images, but did not find in the demo content as the slider shown in “SIDEBAR & FULLWIDTH MIX” demo home page. Kindly update where to get those images or that particular slider if the same is not available with the demo content. Thanks
Hi, pls would you be so kind to contact my support collegues at http://support.codex-themes.com/ ? They will try to assist you asap.
Hi, I’ve used WPML and copied English to Mandarin (Traditional) Portfolios and the filter no longer works, can I just confirm that this themes Portfolio works with Mandarin Traditional? It worked perfectly for English. Thanks
Hi, would you be so kind to submit this ticket to my support collegues at http://support.codex-themes.com/ ? They wil assist you asap. Thanx
this theme is NOT compatible with Internet Explorer 9, unfortunately.
Hi, no, the theme IS compatible with IE9
Pls check for example on https://www.browserstack.com/ our demo http://codex-themes.com/scalia/ Pls if you have some issues with IE 9 , pls be so kind to submit this at http://support.codex-themes.com/. Thanx!
Is anyone else having an issue with this theme and having the main navigation not clickable on certain computers? Issue seems to be only with chrome….
Hi, sounds strange. Can you pls give us more details: - are you experiencing this issue on our demo website? - on which OS and on which chrome version?
fixfastusa.wpengine.com – seems to be good on edge, issue happens on chrome and firefox…works on about half of the computers at the office
Hi, we have tested it on Windows 8, 10 latest Chrome, as well as on Mac OS El Capitan and Linux Ubuntu 14.04, everything looks fine. We also tested on browserstack and didn’t see any issues. Can you record a video of your screen demonstrating this issue?
Would love to launch this website for my client, but can’t if the menu isn’t working. Have you had a chance to watch the above video?
Hi, sorry, I have watched the video but still cannot reproduce it on chrome and firefox. Can you pls create a new ticket at http://support.codex-themes.com/ and post Teamviewer access to this machine where you have recorded this video?
Ticket with teamviewer access has been created. Let me know if you need anything else.
Issue seems to be with a menu item with a dropdown, remove the submenu then the link becomes clickable. I updated the ticket with this information.
Can you pls provide your ticket number to accelerate the process?
2529
2529
Hi, sorry for delay because of the weekend. Pls check my reply in this ticket
Hi there, I have a few pre-sale questions. 1. Can the VC be used to create both static pages and posts? 2. Do you offer custom post types? I want to have a blog in my site as a secondary feature, but I need to organize most of the information into categories and taxonomies that do not conflict with blog posts. 3. Can custom post types be called into a shortcode without date, author..?
Thank you, X
Hi, thanx for requesting. 1- yes. 2- yes. 3- i suppose i need more information on this. Can you describe some example of what exactly do you mean?
Thanks for your quick reply.
I am happy to acknowledge that you have custom post types available. Can I see an example in the demo? What sort of layouts do you have available for them?
Just to clarify, please note that I am not talking about post formats, I am talking about custom post types, which are not the regular posts or pages that come with wp as default. I want to make sure I can work with custom post types with your theme as I have groups of data that I need to classify as such. I can’t add such data as regular posts because I don’t need the chronological order, author, etc. In other words, I need those custom post types to look like pages but with the ability to categorize using taxomies (categories and tags).
That being said, if your answer for 1 is a definitive yes, I have these additional questions:
4. Can the VC be used to build custom post types? I mean, will the VC recognize the custom post types just like it does with regular posts?
5. Will the shortcodes in your theme identify the new custom post types created? I am trying to figure out if your theme’s shortcodes will also show the custom posts, categories, tags… and not only the regular posts.
Please advise and thank you kindly.
Hi, you can use our “News” custom post type for that, check http://codex-themes.com/scalia/pages/news-pages/news-styled-list-1/ and http://codex-themes.com/scalia/pages/news-pages/news-styled-list-2/. This custom post type is like a blog post, with the ability to assign categories etc. I suppose it is what you mean. 4 – yes 5 – if you will use our “News” custom post type, then yes
Thanks so much. I am about to purchase the theme as I think it meets all my needs. I just have a few more things I would like to confirm with you.
1. I will probably used the “news” CPT as you suggested, so can single news posts be edited freely? What about archive pages for these posts, can they be edited using VC?
2. You said yes to my previous item 4, so I just want to confirm that you were talking about any CPT’s I add and not just the “news” type. I am going to have to add a few custom post types anyway, so I want to ensure the VC will work with them.
3. Can shortcodes be enabled with my new CPT’s? I know it will require some coding/customization, but is it possible? I want to make sure I don’t have a restriction here.
My website will work heavily with custom types so its vital for me to have them work with the functionality of Scalia.
I appreciate your answers to these pre-purchase questions.
Ximena
Hi Ximena,
i really don’t want to make some wrong recommendation and suggestion for your purchase. Would you like to try Scalia demo by yourself? So you can check, if some special things are possible or not. Pls contact me using my contact form here http://themeforest.net/user/codexthemes and I will setup a test drive for you.
In general:
1 – yes, however we do not have any shortcode for news archive 2 – http://wpexplorer-themes.com/total/docs/enable-disable-vc/ 3- i suppose yes
Thank you
I will contact you on the contact form provided.
By the way, the link for item 2 redirects to another theme’s documentation. Is total the same as Scalia or does it have the same features? Are you guys the same wp-explorer? Cheers!
Hi, got your mail and will reply asap. The link we gave is just to ensure you about your question
check mail
Thanks so much. I got it and did some tests. It is very user friendly and so far meets my needs. I figured I can use the news/portfolio for some of my listings and work with CPT’s for the rest. I am buying the theme now. Thanks again for the support!
Hi, great, thank you very much for your purchase!
Good day, i was looking the demo page and looks really great… and i have a question… when i saw it in PC the menu is fixed and is perfect, but when i saw it in a Smarthphone the menu is not fixed.. is possible make the menu fixed in Smarthphone?
Hi, thanx for requesting. Yes, it is possible to make it fixed also on mobiles.
Nice.. i was reading some comments.. that fix is possible from the theme options? or i need make an addiontional pay?.. thanks!
No additional pay
just contact us after purchase and we will give you instructions
Hi, I tried to register for support on your website but I never got the confirmation email. I even used a different name/email the second time and nothing happened.
Is there an email address I can reach you at?
Hi, would you be so kind to provide us the email adresses you have used, so we can check in our Db? Thanx
Hi, My developer has loaded images on to the front page of the Scalia theme. But, they load for a brief second, then disappear. He thinks the visual composer may be the issue and says this ” I see that visual composer is not enabled and not being used and has the same message to activate visual composer by clicking on a link that says you do not have permissions to access.
Kind of odd since it is asking us to do it.”
Please advise?
Hi, can you pls contact our support at http://support.codex-themes.com/ and submit this ticket together with your URL and admin access details? Thanx
How to make contact form’s background like your demo (“Just say hello”)? Cannot find the setting… http://codex-themes.com/scalia/one-page/#contact
Hi, would you be so kind to contact our support at http://support.codex-themes.com/ ? My collegues will help you asap
I am trying to setup Rocket landing page …but could not able to find it ..please guide me which page i have to setup .. .
Hi, would you be so kind to contact our support at http://support.codex-themes.com/ and my collegues will assist you asap
Sure…added a ticket ..please check my ticket and reply me asap..
replied
The more I use this theme, the more I absolutely HATE it. I regret having spent a dime on it.
There are multiple programming decisions that make no sense;
- the galleries are referenced by code in one spot but names in another spot, so you have no idea which gallery you’re referring to when you want to include it on the page.
- forces you to use one specific mailchimp plugin or the formatting breaks, even though there are better plugins out there.
- forces a grey background strip at the top of the footer that would normally be hidden by the footer menu. Remove the menu and you’re stuck with a grey strip that won’t go away, but serves no other purpose. There is no reason for it being there, let alone making it impossible to override.
- to add an icon you have t scroll through a loooong narrow list of the icons available, memorise the code for the specific icon you want, close the window, and input the code. As long as the narrow list is, it doesn’t have that great of a selection. Why they didn’t just use Font Awesome icons with their intuitive icon names and massive icon library, who knows.
- the code is so bloated it actually slows your server down
...and on and on. If you’re just going to change a few colours, slap your logo on it, and call it a day – and you don’t mind bloat and several typos in the code and demo text – you might like this theme. If you’re going to try to make a child theme this one will fight you tooth and nail over the smallest of changes. Very non-intuitive, very frustrating, very very not recommended.
Hi, would you be so kind to post this issues in our support system at http://support.codex-themes.com/ together with screenshots demonstrating this problems. My collegues will try to resolve this asap for you. Thank you! And sorry for any inconvenience you are experiencing, I am sure, we will find a satisfied solution on this points.
Is there any update planning for the following weels?
We are still working on next update. We will let you know as soon as it will be released
Hey guys!! So when is the update coming out with Instagram and Pinterest icons? How does installing an upgrade work to my website? Thanks! Keep up the great work!
We are still working on nex update. As I have already noted, you can add instagram and pinterest by yourself, pls follow the steps in the documentation. In case of any question you can contact our support at http://support.codex-themes.com/