39351 comments found.
Hi,
Is it possible to use the Shopify Buy Button (https://www.shopify.co.uk/buy-button) within this theme, in order to sell products, instead of using WooCommerce?
Also, could I use a plugin such as Bookly with Avada, in order to take live bookings online?
Many thanks
Hello @mikeef1
We have never personally tried both of these plugins, however on the product page for shopify it says its compatible with WordPress tho i will suggest getting in contact with the shopify developer about this for more info if they support premium WordPress themes?
However both your booking requirements and an e-shop can be certainly fulfilled using WooCommerce and its extensions.
Thanks
Ammar.
Duplicate comment!!
Hi, I purchased it first time and I used refund because I thought I found better template. And I went to buy other. But went to back to buy avada second time because I didn’t find better.
I used before few templates as optimiserpress, for example but avada is first template where are all elements inside 100%.
Support is the best what I used before. Helped me with problems what isn’t avada. Helped me with my privat design to change it.
I recommended it because this is the best template what I used before.
rating five stars.
Many thanks for support and for template.
Hello @ipq
We are glad to read that you love our product and support and our customer satisfaction and happiness is what comes first for us, thank you so much for sharing this with us and being an Awesome customer 
Thanks
Ammar.
Hello I will wish to change the color of the contact in the top of the header how to thank you
Hello @Estatemarbella.
This can be done from Theme Options > Menu > Secondary Top Menu > Secondary Menu Text Color
Screenshot : http://prntscr.com/bmjylk
Thanks.
Ammar.
Hi Themefusion
hi have installed the template, but the fusion builder have some problem with qtranslate x, there is a method to fix this problem?
thank’s
Hello @NegliForest
We have never tried qtranslate with our theme so can’t really provide any solid recommendation on that, we recommend using WPML or Polylang for Multilanguage requirement.
I will suggest getting in contact with the plugin author about this and if we need our assistance please open up a ticket with our support center and we will gladly look into this.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.
hi, im trying to use Avada Theme in a test area.
plugin are update but my trouble is i dont have Purchase Code of “Slider Revolution” i know that plugin was included in avada theme but updating it said me now Purchase Code is Incorrect im waiting here from you as a soon is possible
thanks
Hello @Picksrl.
Since the plugin is bundled free with our theme, you get the updated version when we update the plugin on our end, we will be doing this in our next version 5.0.
However if you want to update it otherwise you can purchase a stand alone license for your slider, more info can be read here : http://bit.ly/1QLh9o2 Hope that will help.
Thanks
Ammar.
Hi, after updating the Avada theme, feature images in page and psot page cannot display. The updating sequence is 3.8.6.1 – 3.8.8 – 3.9 – 3.9.1 – 3.9.2 – 3.9.3 – 3.9.4 – 4.0. It took the whole noon to update from 3.8.6.1 to 4.0. And the place of feature image does not display, either. Only text can display. Could you contact me to have a talk on this matter? Please contact ASAP. Thanks!
Hello @CardKD
There was no reason for you to follow the update path if you are on any version that is 3.8+ so technically you could directly update from 3.8.6.1 to our latest version that is 4.0.3
Please try updating to our latest version that is 4.0.3 and make sure that you have not disabled the featured images from from Screen Options > Featured Images
Also, if its not coming up on front end please check on Theme Options > Blog > Single Blog Post
Screenshot : http://prntscr.com/bmjqe7
If you still face the issue, please open a support ticket with complete details and one of our support rep. will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you soon.
Ammar.
Hi…...
Presale Question we want to use this theme with our Running website
http://indiankaraokeonline.com/ , we are selling digital product (mp3)there is any option to play sample file Or preview file with woocommerce Product
Thanks
Hey @jackitinfotech!
Hmm, this sounds like it would need to be supported by WooCommerce rather than the Avada theme. If you’re wanting to upload a single .mp3 and have your site play a sample using that same file, I think you will need to look into third party plugins to extend the core WooCommerce functionality. Alternatively, you could manually create a sample file and play it using either the SoundCloud shortcode or the native ‘Audio’ shortcode provided by WordPress.
https://codex.wordpress.org/Audio_Shortcode
It looks like WooCommerce do offer a plugin that creates samples for you. You can read more about the features and pricing for this extension here:
https://docs.woothemes.com/document/jplayer-product-sampler/
I hope that helps!
Thanks!
Ryan
thanks
Hey @jackitinfotech!
Not a problem, you’re more than welcome!
Thanks!
Ryan
Does this require additional plugins for complete functionality? Is so what are the plugins and their cost please? Thank you
Hey @complexs!
Avada uses a range of plugins for various elements, such as our sliders, the shop functionality and the events post types.
We include two premium plugins with the Avada theme, Revolution Slider and Layer Slider. You do not need to purchase these plugins unless you wish to receive support from the respective development teams. We include an updated version of each plugin with each release of Avada.
WooCommerce powers the shopping elements of Avada and it is a free plugin. There are paid extensions for WooCommerce, but they are not required and most Avada customer’s use the free version without any issues.
The Events Calendar is responsible for the event functionality you see on some of our demos, such as the Church demo:
http://avada.theme-fusion.com/church
This plugin has both a free and premium version. You can find out more about the difference between the free and pro version here:
https://theeventscalendar.com/product/wordpress-events-calendar-pro/
In essence, everything you see in our live demo’s can be created with the included, or free versions of the plugins. The premium versions/extensions are a personal choice for if you wish to gain additional functionality.
I hope that answers your question and that we get to see you join the ever-growing Avada community.
Thanks!
Ryan
Do you have a timeline for when the global add on feature will be activated? The feature I am talking about where I can create a module and save globally so I can include it on any of the pages on my site. Thx
Hey @srivers!
Yes, this feature has been added to the next version of the Fusion Page Builder. We are planning to release the next version of the Fusion Page Builder with Avada 5.0 (formally 4.1) which has a tentative ETA of around the end of July/start of August. This date is very much fluid and will depend on the beta testing period, but that is what we are aiming for.
In the meantime, you can use WordPress widgets and the Widget Area shortcode to insert content on several pages while being able to update it in a single location. We have a few articles about how to use this feature in our documentation:
https://theme-fusion.com/avada-doc/widgets/widget-area-shortcode/
https://theme-fusion.com/avada-doc/widgets/assigning-widget-sections/
If you have any further questions about using Avada, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
Hello, how to ceate placeholder image thubmnail on product,? so even though my product there is no picture, still appear default image
Hey @ard196!
This is actually a WooCommerce feature, not one that is provided by the Avada theme. WooCommerce have a code snippet that you can use to change this image if you like:
https://docs.woothemes.com/document/change-the-placeholder-image/
As it requires that you place it inside the functions.php file, it’s recommend that you use a child theme to implement this code. You can find all the information an how to setup a child theme in the WordPress documentation:
https://codex.wordpress.org/Child_Themes
If you have any further questions about using the Avada theme, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
hi guys, you might be able to provide me an answer about Facebook on footer. it shows “Error: Unowned Facebook Pages are not supported.” This used to work, my client contacted me to report the problem.. can you please advice. thank you.
Hello @coolunuz.
Are you following the complete details here in our doc post : https://theme-fusion.com/avada-doc/widgets/facebook-widget/
If yes and you are still seeing the issue, please fill in a support ticket and one of our technical support rep. will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.
Also, what version are you using for Avada? Most likely it needs updated as Facebook made changes awhile back and the widget had to be updated, that is assuming you are using our own custom FB widget. If you are using a plugin for the FB in the footer, then plese contact that plugin author to see what is going on.
The latest version of Avada is 4.0.3.
Thank you!
How do I change link color attributes (ie: link, visited, hover, active) for only in a spécific page. Eg; suppose all the link in the site are white and hover red, but on one of page I want the link black and hover red. I know it is something with custom css, I tried this:
I want the visited link reset
.nossoins:link, :visited { color: #32373C; text-decoration:none !important; }
.nossoins:hover { color: #CC073C; text-decoration:none !important; }
But it seem to change also all the link
Sorry duplicate reply, see the next one
Hello!
If you want to only change styles for a specific page, then you will need to first target the page id.
Example would be like this …
.page-id-9801 .nossoins:link, :visited { color: #32373C; text-decoration:none !important; }
However, if you have any issues with that please signup at our support center and submit a new ticket. Our support team will help guide you with the customizations as long as they are not major ones.
Click Here To Create An Account & Get Avada Support
Thank you!
Hi, It is possible to have an “entire page” modal popup ?
Hello @gzelasco.
There are 2 sizes available for modal, small and large however a full screen modal will take custom CSS adjustments should be doable.
If you need further precise assistance in this case please head over to our support center to open a ticket with complete details and one of our support reps. will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.
Is it possible to copy elements from one of the site demos? For example, copy the box from the “We’re Here To Help Your Business Blast Off!” section of this demo into our existing site? http://avada.theme-fusion.com/agency/
Hello @Ckarasiewicz
You can get that complete page code from here please : http://theme-fusion.com/avada-documentation/individual_pages/agency/home.txt
However that section is simply a full width container with a background image and a header , text and button shortcode inside it and easily be created using fusion builder in a minute, for more info please read this article on fusion builder : https://theme-fusion.com/avada-doc/builder/use-builder/
If you need more assistance on this, please open a ticket with our support center and one of our support reps. will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.
We’re trying to add a button to the menu, so that when clicked, it launches a modal. Is this possible?
Hello @Ckarasiewicz
Modal can only be launched using either a button shortcode or a text link shortcode, however its not possible to trigger a modal using menu items or menu buttons right now though we are continuously listening to our customers so you are very much welcome to send us a feature request to support@theme-fusion.com please.
Thank for choosing Avada.
Ammar.
Do you all have a way to toggle the double lines on/off when showing a grid of blog posts? Turning off the metadate turns it off, but also removes the author, date, category, etc.
Hello @Ckarasiewicz.
That will then require custom CSS if you only want to remove the lines and not meta data since those are the meta separators.
Do fill in a ticket if you need further precise assistance on this please.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar.
Hello again. I have problem with Fusion Core plugin. Doesn’t work anymore after updating Fusion Core and Avada. Please help
https://postimg.org/image/zfivlfhgx/WP – version 4.5.3 Avada – version 4.0.3 Fusion Core – version 2.0.3
Hello @Mariacon.
Looks like that the Fusion Builder is disabled from theme options, please go to Theme Options > Advanced > Theme Features and make sure the builder is not disabled from there.
Screenshot : http://prntscr.com/bm798z
However if you still face issues you can create a ticket with our support center after extending your support and our support rep. will get back to you as soon as possible.
Please see this Envato help file on how to extend your item support -> http://bit.ly/1LQ4hvJ
Click Here To Create An Account & Get Avada Support
Looking forward to assist you soon.
Thanks
Ammar.
I can not wait for the new version of Avada 4.1 Approximately how many days or weeks before the release ? I understand that you can not tell the exact date , but at least how many days can we expect ?
Hello @v2065925
The new version # is now retitled as 5.0 due to too many major features being introduced in it, however there is no definite ETA right now unfortunately so i can not provide you with one but its planned for the end of July. We are also anxiously looking forward to it 
Thanks for choosing Avada.
Ammar.
Hello.
When I add the Google Map I get an error message that says: “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” https://postimg.org/image/lx94pk76v/
I need help :/
Thank u
Hello @Mariacon.
We have released a new patch for this already that can be applied using our Avada Patcher tool.
Screenshot : http://prntscr.com/bm74yv
More info about the Avada patcher can be read here : https://theme-fusion.com/avada-doc/install-update/avada-patcher/
However if you still need assistance in this case, please open a support ticket with our support center after renewing your support and we will get back to you as soon as possible.
Please see this Envato help file on how to extend your item support -> http://bit.ly/1LQ4hvJ
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.