Hi,

You can update when I update the theme with latest version of revslider, if you want new version instantly, Please contact me here http://templatation.com/support .

Thank you so much, it is okay. We will wait great support by the way

Hi, I just received an email from wetrasfer, the site that i used to send the video to you. And it says you have not downloaded the video yet. Please download because it will be expired in 2 days. Please download and provide solutions because those are very critical issues, not just for me but for everyone using the theme. Especially the speed issues. Thank you

Hi,

Yeah we were closed for last 3 days due to our Festival Diwali, I have started the download just now.

Hi,

Thanks for purchasing our theme. Have you purchased our theme two times. You can drop a mail for themeforest for refund. They will send that refund request to us. We will approve.

Thanks !!

I did, thanks! I am sending a message to get a refund now. Thank you for your prompt reply. Love this theme!

Hi Emidi,

Do you see same issue here http://plumberwp.wpengine.com/header4/ also ?

All the colors are controlled by Main accent and secondary accent colors in themeoptions. If you want specific customisations, I can suggest you styles for them that you can put in Themeoptions/Customcss.

Please contact me with full details from here http://templatation.com/support/ including URL and wp-admin(if possible).

Hi, I can see the icon in your demo, but not on mine. I have sent you a support ticket with more info. Thanks.

Hi,

Yes, your ticket received and replied as well.

Hi,

This article will help you http://kb.templatation.com/article/47-how-to-have-different-icon-on-team-section

Hi,

Thanks for interesting to buy our theme. Yes, we used images only for demo purpose. But if you want same images, we will send you source link of all images. You can buy images images from stock images website.

Thanks so much !!

Thanks – any idea on average how much each image will cost?

All images are from shutter stock. You can check price and plan on this site.

Hi,

Thanks for purchasing the theme.

1) The menu does not get bigger, it only gets smaller when its sticky and in my opinion thats good to provide good user experience. However, if you want otherwise, I can fix it for you but I will need wp-login info of your website.

2) It loads fine for me, are you using any caching plugin ?

3) I do not see any white text on white BG on that page, may be you already gave the ROW background which is easy using Visual composer row settings.

4)

.single-testimonial .profile-info{
   float:none!important;
}
.testimonials_v2 #testimonials.testimonials_v2_content .single-testimoinal-wrap .single-testimonial .content{
   width: 100%;
}

.contact-info li:first-child{
display:none;
}

If you need further help, Please contact me with full details from here http://templatation.com/support/ including URL and wp-admin(if possible).

Hi,

Please contact me with full details from here http://templatation.com/support/ including URL and wp-admin(if possible). I will help you change the fonts that you want.

Hi,

Thanks for purchasing our theme. Plz give us your email id. We will send you psd download link.

Thanks so much !!

Another issue is when you work on visual composer on a Frontend view, you make changes and click update but the changes do not take effect. When you work on the back end, the regular way. The changes take effect. Very strange.

Is this because the Visual composer?

One more thing I’d like to note about VC. It wont let me edit the content of the page. When I am on the Frontend view I click on for example “Services that we offer” tab on the home page. I only get the tab settings. It does not give me an option to edit the text or add images. The back end editor also does not give any options to update the content? why? how does this work?

Hi,

Please use the backend editor, the front end editor loads alot of JS and acts strangely many times. Backend editor is consistent and easy in my opinion.

The theme purchase key will not work with any of the plugins, as you did not buy those plugin directly, they are packaged with my theme, so you will get updates from me, for those plugins, not from those plugin authors.

You can ignore those notices and you have valid license to use the plugins with my theme only. I grabbed it on your behalf from plugin author, by buying extended license for plugin and written permission.

HI, I have just bought this theme and where do I email to get the psd files? Can you give me the email address? thanks

Hi, Plz send us your email id. We will send you download link for psds.

Thanks so much !!

solved! took some time to update! what i did worked!

Glad you solved it , but please do not modify theme core files(your changes will be lost when you update the theme), please use Child theme instead. A blank child theme is supplied with your main download. Please check the customization tips on first page of the documentation.

Now on google requires and API key on new domains for map to show up.

Please update the theme, in new version you will see an option to add Google Map API key in themeoptions.

Hi,

The new version of theme is coming out today which fixes the bullet issue. Once the update is available you will receive email from themeforest.

Please update when you get email of themeforest that update is available. Here are the instructions to update the theme http://kb.templatation.com/article/35-how-to-update-the-theme

after that, you can add bullets by adding code like this.

• item here
• item here
• item here
• item here

Hi,

Thanks for your interest. Thats not waste actually. When clicked, the image appears in its full size, the uploaded images on demo are small thats why you hardly see a difference when clicked. But real users can put bigger image. And, there is a feature to link the images to external link as well, so you can show the image, and then link to the any other page/site to show your works.

Hope this helps.

Hi,

Thanks for purchasing the theme, please go to wp-admin/settings/reading and The very first option of the page is where you can set your desired page as Homepage.

Sorry for being an idiot!

Hi,

Thanks for your interest in the item. No the WP version does not include the HTML, but sure we can supply HTML to you when you contact us after purchase.

Sounds strange, I too resaved the page when I changed BG http://plumberwp.wpengine.com/default/project-v1/ and its good. Anyways, I will check all your issues when I have your admin info.

I just sent you a contact through your support contact form.

Yes and I have sent you email as you requested.

Alright I take this back. Dinesh from Templatation actually helped really well. As you can see he answered all my questions. I’ll try to practice more patience.

Glad to hear that you are now satisfied. Feel free to let me know if you have any other question.

Yes, its Project v1 selected on that page you referred, http://prntscr.com/bx35su if it doesnt work same on your website please share the URL so that I can check.