767 comments found.
Hey, how to change ordering with dates in portfolio? In oryginal theme newest projects are on bottom of page, and the oldest are on top on page. I would like to change to newest portfolios projects on top of page.
Hi.,
1) If you want to order the items in the portfolio page means that, get into the file path /wp-content/themes/kidslife/tpl-portfolio.php at line number 86-87(approx) you can change the order type.
Refer the screenshot: http://prntscr.com/cequ6u
2) Or if you want to cange the order in the portfolio shortcode means, get into the option /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php at line number 2152-2153(approx)
Refer the screenshot: http://prntscr.com/ceqv2i
Regards., DesignThemes Support.
thank you :>
Hi.,
OK, Thank you.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
I have one more problem 
Where to change text “Home” in breadcrumbs? I must translate this word.
hi i use wp 4.6, is this theme supported?
Hi.,
Thank you for contacting us.
Yes, Our Theme is compatible with WordPress 4.6
Regards., DesignThemes Support.
hi i use wp 4.6, is this theme supported?
Hi.,
Thank you for contacting us.
Yes, Our Theme is compatible with WordPress 4.6
Regards., DesignThemes Support.
Hello! I Have renewed the support. Please let me know what information I need to provide you with in order to correctly update my theme while still retaining all the changes I’ve made.
Thanks
Mahshed
Hi!.,
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi, how can I remove the permalink for the portfolio items /dt-portfolios/ ?
Hi.,
Kindly, get into your theme directory at wp-folder > wp-content > plugins > designthemes-core-features > custom-post-types > dt-portfolio-post-type.php” and find Line.No:98 (approx).
Then replace the code “‘rewrite’ => true” thereby with the following one as shown below, rewrite’ => array( ‘slug’ => ‘your_slug_name’ )
Regards., DesignThemes Support.
I find the code and replace with ‘rewrite’ => array( ‘slug’ => ‘info’ ), as you told me, but nothing happened… still shows /dt-portfolios/
Hi.,
Make sure you have used the correct single quotes. May be you have copied and pasted the code which will update the wrong single quotes in your file. Just remove the single quotes in that code, and type it from your keyboard and then upload the file and then save the permalinks page twice and then have a look.
Note: If you still have the issue,kindly, send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check from our end.
Regards., DesignThemes Support.
Works now… i have been copied and posted code. Thank you
Hi.,
Glad that it works for you. Thanks for giving us your best rating. These kind of good appreciations really help and motivate us to perform well and deliver better service to customers forever.
Hope you will purchase more themes from us.
Thank you.
Regards., DesignThemes Support.
Hello,
I have some issue when i upload the web from localhost to server:
1)The copy right doesn’t appear in footer.
2) Also the twitter account and contact doesn’t appear in footer.
3) When i add any tab box it doesn’t appear correctly.
4) I disable browser custom scroll from kidslife setting but still appear also it’s not clicked and doesn’t change any thing.
5) When i open the web from mobile it doesn’t appear the menu it not clicked.
6) The Event view as month, day, list only i need also to view by week.
7) Can i add another skin color to kidslife setting to be similar to my logo.
I need to add parents portal page so when they login they can view there kids report and download it and also have inbox so they can read any massages from there teachers, there are any plugin can work with the theme?
9) I wont to add a header login and another language at top before the logo, email, numbers
Thanks,
Hi.,
1) – 5) Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
6) You supposed to install and activate the The Event Pro plugin which supports the event week view.
7) You can create or change your own custom skin into the theme easily as following:
(i) Get into the skins folder from your theme directory,
(ii) Just copy and paste any of them, and then rename it with the new skin name
(iii) Then you’ll be needed to edit the “style.css” of new custom skin you’ve replicated. (Just like the images, color, background and border color hex codes with your new custom skin color as needed).
(iv). Now you can find you new custom skin folder (created) on your Buddha Panel skin settings. So you can choose your custom skin and save changes.
8 ) Sorry we do not have that feature in our theme. We will consider it in our future updates.
9) We do not have login option in our theme. We will consider it in our future updates. Regarding the language option, you need to purchase and install WPML plugin from which you can use the language dropdown.
Regards., DesignThemes Support.
Thank you
Hi.,
Thank you.
Let us know, if you find any other difficulties!
Regards., DesignThemes Support.
Hello,
I have problem with showing products in shop. Please take a look http://prntscr.com/cc5y3d
Here is my short-codes: [recent_products per_page=”4” columns=”2” orderby=”date” order=”desc”]
Thank you
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi! I can`t get support from designthemes. I purchased Support extension, but I can`t enter to support item. What’s the matter? I really need help `cause Page builder doesn`t work on 2 items! I bought Soul Medic & Kids Life. Help please!
Hi.,
Your forum Login details sent to your mail Please check.,
Please update our theme with latest version to fix the issue. Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard > Appearance > Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
If issues continues, Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hello, how can i add left and right sidebar to the home page?
Hi.,
Hope you had a great weekend
In our existing home page you can not set a left and right sidebar. So you can create a new page and assign Default Template under the page attributes option and select the both sidebar layout in the Default page settings option.
Regards., DesignThemes Support.
Thank you, what about if i want to hide the tab (select your style) that show in the home page so it will appear for the visitor only the style i choose.
Hi.,
Get into the option Dashboard > Kidslife > General > General > Others and switch the option Disable Style Picker to YES.
Refer the screenshot: http://prntscr.com/ccssl5
Regards., DesignThemes Support.
Hi, So I can’t download the designstheme core plugin keeps telling me that it doesn’t have a valid link. Also after I changed the logo it doesn’t seem to change over for mobile just desktop. How do I change it so that both desktop and mobile see the same logo?
Hi.,
1) Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
2) Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo. The retina logo should be exactly double the size of normal logo. If your normal logo is 100×200. Then your retina logo should be 200×400.
Regards., DesignThemes Support.
Fixed both issues thanks
Hi.,
Thank you.
Let us know, if you find any other difficulties!
Regards., DesignThemes Support.
How Can I change what the menu looks like on mobile?
Hi.,
What do you need to change exactly in the mobile menu? Let us know with some screenshots so that we can help you better,
Regards., DesignThemes Support.
How can I make a fullwidth background? not in a box. Like “Play As You Learn” section in home page at demo website.
Hi.,
Assign “Full Width Template” to that page from “Page Attributes” section on the right side and have a look at that section.
Regards., DesignThemes Support.
Hi There How can I make a copy of a page? I copy all source code in text editor mode then paste to a new page in text editor mode then change to “Kidslife Page Builder” but nothing show up in this mode, I can’t edit this page.
Hi.,
You can use either page builder or wordpress editor in the pages. If you have some content in the wordpress editor and then you click page builder button and enable it and drag and drop some modules or without putting the modules, if you update the page, the wordpress editor content will be erased. In short, when you try to use wordpress editor, just disable the page builder and use the wordpress editor. If you need to use page builder, then enable it and try to drag and drop the modules. You cannot use simultaneously both wordpress editor and page builder.
Regards., DesignThemes Support.
Hello, i just purchase the theme and i like it but i have some question:
1. the sub menu show in the phone mode but when i go to PC mode an the mouse over the menu it won’t appear the sub menu how to fix it?
2. the portfolio picture doesn’t appear in home page there is massage (No portfolio items in given category)
Thanks
Hi.,
1) Kindly, send us the page link where you have the issue, along with your WordPress admin login and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
2) You need to give a category Id of your portfolio category.
Refer the screenshot: http://prntscr.com/c6cu7v
Regards., DesignThemes Support.
Hello, 1) the sub menu appear again when i restart my computer.
2) i found the category id for the portfolio and its work
Thanks.
Hi.,
OK, Thank you.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi There, I have tried to register an account for support and i didn’t get an email (not in junk mail too).
Hi.,
We have sent the forum login details to your email. Please have a look.
Regards., DesignThemes Support.
Sorry, I did not get the email. By the way which email do you use? maybe I can search again.
Hi.,
We have sent the details to this mail id : blurfun@hotmail.com. This is our mail id : support@wedesignthemes.com.
Regards., DesignThemes Support.
I’m very sure. I did not get it. I also try “lost password” several times, never get the email. My email don’t have problem, it works fine with many WordPress websites.
Hi.,
Let us know a different email id. So that we can send the login details.
Regards., DesignThemes Support.
Hi.,
We have sent the forum login details to this mail id. Please have a look.
Regards., DesignThemes Support.
Hi!
Wanted to ask, if I purchase the theme, is there any chance to get the psd files for layerslider texts so I could translate them and manage?
Hi.,
Yes we can provide, but the PSD files might not be organized. If you wish we can send you that.
Regards., DesignThemes Support.
Hi, I like this theme and i want to purchase but i have a question the theme support RTL and i want to add two languages in one site Arabic and English so when i click on Arabic button it will change the theme from LTR to RTL does it support two languages in one site? Thanks
Hi.,
Yes our theme supports RTL language. For two or multi-language support, you need to purchase and install WPML plugin and use it with our theme.
Regards., DesignThemes Support.
Hi, I have a few questions I need help on. Can I please ask before renewing support I would like to make sure you can assist. Thanks
Hi.,
Yes please let us know your query.
Regards., DesignThemes Support.
Hi. Thanks for your reply. One is a problem. When I try to put a background image above the top links it does not work. The other I would like to install a font to change the headers and menu links. Is this something I have to pay for or can you post an answer here.
Thanks
Hi.
I have managed to install the font. Now the only thing that does not work is the background on the top menu. I would like a background image on the top menu which at the moment is white. This is a functionality issue will you help me with this? Thanks
Hi.,
1) Get into the file path wp-content/theme/kidslife/style.css and give the url of the header background at the line number 410(approx).
Refer the Screenshot: http://prntscr.com/c49kea
2) You can change the font type under the option dashboard > Kidslife > Appearance > Menus
3) Kindly, send us the page link and screenshot where you have the issue, so that we will check the issue.
Regards., DesignThemes Support.
Hi there,
Really interested in buying this theme but I have some questions regarding the events plugin. Is it part of the theme? If yes, is it possible to filter within the events (on ie age, category, sex)?
Looking forward to your reply and to buying the theme!
Kind regards,
Floor
Hi.,
The events calendar plugin is a free plugin. The pro version of events calendar is a premium plugin and you need to purchase it. It is not included with the theme. And there is no option to filter the events based on sex, category and age in it. You need to customize it on your own.
Regards., DesignThemes Support.
Hi, I’m testing my website on mobile devices and found WooCommerce’s default account page doesn’t display well on small screens, especially with all the tabs. Just wondering how I can modify that and make it mobile friendly? Thanks
Hi.,
Kindly, send us the page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hello,
I would like to hide short description, author and comments counter. Please show me to do this? http://prntscr.com/byh8m0
I just want to show list of posts with title in categories.
Thanks,
Hi.,
Kindly, Send us the page link so that we can check and let you know.
Regards., DesignThemes Support.
Please view my site http://dienthoaisi.net/
Hi!.,
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and fix the issue ASAP!.
Regards., DesignThemes Support.
Sent!
Thanks
Hi.,
We have made the changes as per your needs. Please have a look.
http://prntscr.com/bz25g0Regards., DesignThemes Support.
Thank you,
I still need your help to reduce line’s distance, http://prntscr.com/bz3vyf
Regards, ThiemVu
Hi.,
We have made the changes as per your needs. Please have a look.
Regards., DesignThemes Support.
You did a good job. Thanks
Hi.,
Thank you.
Hope your issues are resolved now. If you are facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
