23227 comments found.
Hi,
- First of all I want to Thank you for creating a beautiful theme.
- Second, I was playing around in custom_menu block, and my thoughts are is there any shortcodes or any kind of guidelines on how I could make the vertical menu on the right, a tree like view?
Hi,
Thanks for your love with Porto theme. Can you please contact us through the account you have purchased PORTO Theme? This will help us to provide you dedicated support. Thanks
hello sir please i have a question , when i am trying to change background for menu item or make the font lowercase . it never changed , why ??? i am using Header Type 13
Hi,
Thanks for using Porto theme. Can you please contact us through the account you have purchased PORTO Theme? This will help us to provide you dedicated support. Thanks
Hi, I am testing the new and latest version but the Ultimate Addons for Visual Composer icons are all square. Theme options page icons are also square. Why is that?
Hi,
This is something strange, Can you please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hello, for some reason my blog sidebar shows in the sidebar and also below the footer on the blog pages only. http://www.icorpstrategies.com/blog/. I’ve checked my settings and don’t see anything that seems it could cause that. Any ideas? Thank you! (please note I am writing for the new Porto purchase under the name of brianlouf)
Hi,
First of all thanks for purchasing the theme once again.
Please paste the given below custom CSS code in your Appearance >> Theme Options >> Skin >> Custom CSS Section:
@media (min-width:991px) { .mobile-sidebar{display:none !important;} }
I hope you can get rid of this issue.
Thanks and have a great weekend 
Thank you so much, that fixed the issue! Great customer service! Love this theme!
Hi,
I am Customer Happiness Engineer from Porto team 
I would like to personally tell you that we really make a hard effort to provide dedicated support to our customers 365 days a year. If your problem is not solved as per your desired satisfaction level, please write back to me here and I will be more than happy to resolve your issue to 100%.
My humble Request: Can you please leave 5 stars rating for our theme by going here, it will take only 1 minute but means a lot for us and the future of Porto theme, we value your feedback greatly: http://themeforest.net/downloads
Your 5 stars rating on ThemeForest will allow us to Add tons of more Features in Porto and provide faster support to you in future.
Your website’s Success is our Success. Thank you for your time and we are glad to have you as our loyal customer.
Hi! I just tried to update my theme using envato toolkit, and now my site is down. I am getting these errors on my site:
Warning: require_once(/home/content/p3pnexwpnas02_data03/83/2585183/html/wp-content/themes/porto/inc/menu/menu.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas02_data03/83/2585183/html/wp-content/themes/porto/functions.php on line 46
Fatal error: require_once(): Failed opening required ’/home/content/p3pnexwpnas02_data03/83/2585183/html/wp-content/themes/porto/inc/menu/menu.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas02_data03/83/2585183/html/wp-content/themes/porto/functions.php on line 46
I do not know what to do…..does this happen often and how can I fix this immediately?
Thanks!
Hi – looks like everything was cached, it took my site about an hour to get loaded up. However now, my footer is gone and my widgets are missing. Any suggestions? Thanks!
We are checking and working on your ticket you have created in our support system so please wait till solution.
Thanks and must appreciate your patience.
Have a nice day
Hi, thx for super theme , great work ! But I cant find in php files ,where i can customize custom menus . In CSS too. Thanks
HI,
First of all thanks for purchasing and liking Porto theme.
You can find the menu.php files for customization in wp-content/themes/porto/inc/menu/menu.php
Thanks
thx for response
Hi,
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.
Thanks for your love for Porto WordPress Theme.
Hi, is it necessary to create a child theme in order to keep my website changes when i update the theme?
Hi,
Yes because when the theme is updated it updates core files and if you have not used child theme you may lose your customization and settings. Thanks
Porto Version 2.8.3 Blog posts not showing post excerpt on all blogs just some why? is there a fix to this we are using medium design & show text on all
Hi,
The latest version of Porto theme 3.0.3 is available on ThemeForest for download, please update your theme to latest version. I hope after theme update your all issues will solve auto. If still you face any issue Please feel free to contact us through a new ticket, we would love to resolve all your issue on priority basis. Thanks
I understand Wordpress 4.6 is being released next week, does this theme work with 4.6? Has it been tested? Thank you!
Hi,
Yes Porto Will work fine but if you face any issue feel free to contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi,
Yes Porto Will work fine but if you face any issue feel free to contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi.Your theme is great and very powerful. Could you please guide me on how to remove the image on a single product page. I am using gravity forms product add on for woo commerce and would like the form to display full width.
Hi,
Thank you for your love with Porto Theme. You can remove product image by editing the product. When you go to edit product you will see product image in the right side of the page.
If you face any other issue please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi,
Please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi guys, a friend of mine bought this im trying to help with shop. all works great but shop single item add to cart is under the product and i can’t seems to find option where to make it on the right side of image. im sure there is simply solution for that? Thank you ps: there ims amazing and probably most complete theme i have ever work with imight buy one for myself
Hi,
Please contact us through the account you have purchased this theme. Thanks
Guys i just bought the theme cuz my friend is 9hours difference so it will take forever to solve this. Can you gimme the solution now i did buy it. thx
Hi,
Thanks for purchasing Porto Theme.
We need to check your product page can you please provide url of the page and it would be better if you can contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Is there a shortcode or link to show the featured products or products on sale? I want to put this link (or shortcode) in the menu. But not a specific product on sale, I want a link to show ALL products on sale or all featured products. Thanks.
Hi,
You can use VC elements for featured and sale products. To show this in menu you have to create a page with products and add it in the menu from Appearance >> Menu. Thanks
yes, that’s what I am doing right now.. thanks.
Welcome
We are not getting what you are asking for.
Can you please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
hello im having major issues with your theme and the java files how can that be fixed
Hi,
Please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi, After updating the theme to 3.0.3 I’m also getting this errors in the Dashboard
Warning: Illegal string offset ‘domain’ in /wp-includes/l10n.php on line 492
Warning: Illegal string offset ‘context’ in /wp-includes/l10n.php on line 495
Warning: Illegal string offset ‘singular’ in /wp-includes/l10n.php on line 498
Warning: Illegal string offset ‘plural’ in /wp-includes/l10n.php on line 498
Thanks!
Hi,
please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
I have a very strange error now. It has been working fine yesterday. Check this page: http://www.direca.ro/ or http://www.direca.ro/shop/malaxor-aluat-21-litri/
Hi,
As we have checked, Every thing is working fine at our end, If you are facing any issue please contact us through our support forum, So we can check and solve this issue on priority basis for you. It would be great if you can also provide screenshot of the issue you are facing.
Thanks
Also, I access the pages from FRONT-END, i don’t see editor. I can’t edit content. I usually see the content and then click edit, i don’t see edit. I have to go to BACK-END wordpress look for tile of page and edit. This is a pain
Hi,
Sorry for the inconvenience. Please make sure you are using latest version of the theme 3.0.3. You can download it from ThemeForest.
If still you face any issue please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi, Thank you for creating a beautiful theme. Please help me as how to remove breadcrumb from all pages. Thank you
Hi,
Thanks for your love to Porto theme. Please Go to Theme Options >> Breadcrumbs, You can show and hid it from here. Thanks
Hi,
First of all kudos for creating this great theme – I’m well impressed by it’s awesomeness.
Just ran into an issue I can’t figure out. When hovering over the shopping bag it shows the cart+checkout buttons. They both link to deleted pages. /cart-2__trashed and checkout-2__trashed.
I have deleted them from the trash and have set new default cart+checkout page in woocommerce>settings>checkout without luck.
Any thoughts? Thanks!
Solved. I’m on a VPS that I didn’t setup. Pretty sure it solved the issue after cache was released.
Hi,
Sounds good if your issue has been solved. But if you face any issue in future please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
hello , I want to provide the product detail page in the add to cart button, the button next to me to go to a page I want to add that I would like to add more buttons . how can I do it?
link: http://www.panametaldirekler.com/urun/4m-icten-ipli-sonsuz-doner-sistemli-krom-bayrak-diregi/
I expect little immediate answer
Hi,
Sorry for the late reply, Can you please explain what you are looking for? We are not getting your question. Thanks
http://www.panametaldirekler.com/wp-content/uploads/2016/08/Ekran-Al?nt?s?.png
image here : http://www.panametaldirekler.com/wp-content/uploads/2016/08/Ekran-Al?nt?s?.png
I would like to add a button to place the arrow on the illustrated in the figure above .
Both these pages are showing 404 page not found.
Please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
oh sorry my mistake. I installed kullanm???m.yeni Turkish characters . http://www.panametaldirekler.com/wp-content/uploads/2016/08/xyz.png
Hi,
If you like to provide details of the product. You can do this from the product page. You can enter all its details. Just edit product and scroll down to Product data section. You can also include more details in the tabs section.
If you find any difficulty please contact us through our support forum, So we can help you out properly
Thanks
