224 comments found.
Hi
I want to buy your theme but before i have some questions…
Regards
Hi,
We will be glad to answer them, please feel free to ask.
Kind regards,
BoldThemes team
Ok
when i buy theme and upload demo data my website will appear like demo data? no other configuration…tell me more about please…
Best Regards
Hi,
Yes, your website will appear like demo data. Images will be lower quality – they are not licensed for distribution but you are going to replace them with your own anyway.
Everything else will be the same.
Kind regards,
BoldThemes team
Ok
Let me come back to you i will buy it today and i hope you will help me if there is any problem…Another question there is a specific wordpress version i have to use?
Best Regards
Hi,
No, feel free to use the latest stable version of WP. Aslo, feel free to contact us should you have any additional questions.
Kind regards,
BoldThemes team
why is there no installable zip-file included in the downloaded files as described in the documentation? i’ve bought many themes here on themeforest, but this is the first time i can’t install it directly via the dashboard and have to use the ftp-upload.
Hi,
Sure there is.
Please take a look at the following article from ThemeForest or refer to our knowledge base articles on the subject: https://help.market.envato.com/hc/en-us/articles/202821510 https://boldthemes.ticksy.com/article/7088/ https://boldthemes.ticksy.com/article/7115/Kind regards,
BoldThemes team
thank you very much for the quick reply. haven’t had this problem before but you’re links should solve it.
Hi,
We are glad we could help.
Just a quick note – we have migrated our support to our ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
Should you have any issues in the future, please go to: http://boldthemes.ticksy.com, register and submit a ticket.
We will be glad to help
Thanks in advance.
BoldThemes team
This is not clear to me…are you saying, you CAN NOT edit DUMMY content with this theme?
Hi,
Sorry, we did not quite get the question. Can you please try to clarify?
Thanks in advance.
Kind regards,
BoldThemes team
Hello again, I have a problem with personalise my websites with WMPL (multinaguage site). How can I use two logos? One for a Polish website version and other (in english) for a English website version? It is even possible?
Oh nevermind 
I should check custom fields before, coz it was easy :> http://s20.postimg.org/lwylsrivx/screenshot_500.png
Hi,
It seems that you have done everything by the book. This is the article that describes it: https://boldthemes.ticksy.com/article/7292/
On the other hand, please check if the functions.php exists in the child theme folder and does it contain the following statements:
<?php
function theme_enqueue_styles() {
$parent_style = 'parent-style';
wp_enqueue_style( $parent_style, get_template_directory_uri() . '/style.crush.css' );
wp_enqueue_style( 'child-style',
get_stylesheet_directory_uri() . '/style.css',
array( $parent_style )
);
}
add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' );
?>
If it is present, all changes you make to style.css in your child theme should be reflected.
If the problem persist, please leave a ticket at https://boldthemes.ticksy.com/ together with your wp-admin credentials and we will take a closer look at it.
Kind regards,
BoldThemes team
Hi, it works, thanks!
<a href="#">Link</a> in the custom footer text? When I save the changes the theme transform the <a href="#">Link</a> tag in plain text. I want to center these text in the footer too, here two images, maybe can help: http://prnt.sc/c54d9d http://prnt.sc/c54d52, thanks!
Hi,
All fields in Customize panel are being sanitized from tags and js statements for reasons of security. You need to switch this off for custom text field if you want to add links to it.
Please edit /php/customization.php in your theme’s folder and locate the following statements (lines 692-697):
$wp_customize->add_setting( BoldThemesPFX . '_theme_options[custom_text]', array(
'default' => BoldThemes_Customize_Default::$custom_text,
'type' => 'option',
'capability' => 'edit_theme_options',
'sanitize_callback' => 'sanitize_text_field'
));
Change the line
'sanitize_callback' => 'sanitize_text_field'
to
'sanitize_callback' => ''
In order place the text centrally, please add the following statements to Custom CSS field of Appearance > Customize > General panel:
.btFooterCopy {
width: 100%;
text-align: center !important;
}
.btFooterCopy a {
color: #ffffff;
}
The second part defines the color of the link text in the footer. Please change the color code according to your needs. By the way, we have migrated our support to our ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance.
BoldThemes team
It works, thank you for the solution!
How can I make a top section background as a Slider? http://s20.postimg.org/8c7qike3h/screenshot_390.png I want to add 2 sliders as a header background, in demo theme there is a video background but I want 2 images (with automatic slide) as a header background with 2 Header text
I hope you know what I mean.
Hi
Is this what you would like to achieve: http://eventim.bold-themes.com/conference/home/slider-intro/, only with a full screen slider?
Kind regards,
BoldThemes team
Yes, exactly! But how?
Hi,
Go to desired page. In rapid composer, please add a topmost section to the page. Set its layout to wide and Full Screen to Yes. Then add a row and a single column to the section.
Add a slider element to a column and set its height to Large.
Add slider items to slider and set background image to each slider item.
Add other content elements to slider items (headers, separators, text etc…)
Should you encounter any problems, please leave a ticket at https://boldthemes.ticksy.com/ and our support team will be glad to help.Kind regards,
BoldThemes team
Thank you 
And I need to know how to change this background color: http://s20.postimg.org/5gunbpa3h/screenshot_389.png
OK, I did it!
Just put new css code to Custom CSS (Customize)
Hi,
We are glad you have managed to resolve the issue.
Should you have any additional support requests, please leave a ticket at http://boldthemes.ticksy.com
Thanks in advance,
BoldThemes team
Hi, How can I change padding between header menu items?
I found this in header.css (line 246)
ody.btMenuHorizontal {
.menuPort {
> nav > ul > li {
margin: 0 $(menuPadding)px 0 0;
}
ul > li > ul
{
opacity: 0;
}When I change margin: 0 $(menuPadding)px 0 0; to margin: 0 40px 0 0;
It doesn’t work. Default menuPadding is 70px
Edit: I did it
Hi,
We are glad you have managed to resolve the issue.
Should you have any additional support requests, please leave a ticket at http://boldthemes.ticksy.com
Thanks in advance,
BoldThemes team
Hello, how can I make image opens in a blank page instead of the same page, I talk about the sponsor logos on main page. Thank you
Hi,
Please edit eventim.php file in your eventim’s plugin folder and look for a statement:
$output .= '<div class="bclItemChildBg" style="background-image:url(' . $image . ');"><a href="' . $url . '"></a></div>';
You should change it to:
$output .= '<div class="bclItemChildBg" style="background-image:url(' . $image . ');"><a href="' . $url . '" target="_blank"></a></div>';
By the way, we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance.
BoldThemes team
Oh no please don’t tell me I can’t easily just create content items like ‘Speaker’, instead I have to go and edit all these tiny fields in the composer. Please don’t tell me it’s that horrible to edit this site.
Hi,
Please refer to our answer above.
Thanks in advance.
Kind regards,
BoldThemes team
Where are the event specific instructions? The documentation I have tells you the basics of site set up, pages/blogs etc., but nothing like how to add speakers, set up event registration etc. Ie all the stuff you need for an event!!
Ok I have installed the demo content to get the basic site lay out set up, but there’s no obvious way to edit the content, the speakers, dates etc. Boy this is terrible, very unintuitive and poorly documented.
Hi,
We are truly sorry you feel that way, but if you take a closer look at the discussion board as well as theme description you will notice that eventim does not feature custom types for events, speakers etc for a very good reason.
If this approach is not suitable for your needs please submit a request for a refund, we will approve it.
Kind regards,
BoldThemes team
Ok I see your logic, but no that is not suitable for me at all. Yes I would like a refund, it is very respectable you have offered, thank you. How do I do this?
Hi,
Please submit a request using this form:
https://themeforest.net/refund_requests/newEnvato will forward the request to us and we will approve it as soon as we get it.
Kind regards,
BoldThemes team
Done. Thank you for your quick and courteous customer service.
Hi,
Thanks, we are sorry it didn’t work for you.
We have approved the refund.
Kind regards,
BoldThemes team
Hi! I quick question: I have just installed the “corporate” demo content. Where can I set de ID of a section? I want to add a new section to the one page menu and I cannot find where to set it. For instance ”#gallery”, in a new section of photo grid. Thanks in advance. Regards!
Hi,
If you edit the section’s properties in Rapid Composer, you will notice the field “Custom Id Attribute”. This is where you can define the section’s id – type in “gallery” in your case.
By the way, we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance.
BoldThemes team
Got it! Thanks a lot. Regards
Dear BT, I would like to have a sponsors section in my event website, but I am using the cooperate theme. I have noticed that there is a very nice sponsor section from the conference theme….I am wondering how I could just copy-paste that section to my project, and further modify to my expectation…..Many thanks in advance, Zhen
Hi,
Can you please send us the email to info@bold-themes.com and the url with the desired sponosr section on our demo and we will send you the shortcode structure of that page which you can paste in text mode of classic editor?
Or even better, please go to: http://boldthemes.ticksy.com, register and submit a ticket. – it is the most efficient way.
Thanks in advance.
BoldThemes team
Dear BT:
I have import the corporate demo and trying out different possibilities. One strange thing which I am facing now is that, the google map is not functioning. What I have in that section is just a blank page, with an error asking me to look into the Java-script consul. I am new to this web editing…Could you please help me with solving this issue? I prefer to have the instruction in more details. Many thanks! Zhen
Hi,
First of all, thanks for purchasing the theme!
Google has changed their Google map policies and now Google map APIs requires an API key for new domains as of 22nd of June. Please refer to the following announcement: http://googlegeodevelopers.blogspot.com.au/2016/06/building-for-scale-updates-to-google.html.
In order to resolve the issue with Google Map, please follow the next steps:
First of all, you will need to create an API key as per instructions here: https://developers.google.com/maps/documentation/javascript/get-api-key
After creating, please locate the eventim.php file in Plugin Editor and replace the following:
wp_enqueue_script(
'gmaps_api',
'https://maps.googleapis.com/maps/api/js?v=&sensor=false'
);
with:
wp_enqueue_script(
'gmaps_api',
'https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY'
);
Please change the YOUR_API_KEY with newly created API key and let us know if this resolves the issue.
By the way, we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance.
BoldThemes team
Dear BT team, many thanks for the quick response! The issue is solved!
Hi,
We are glad we could help.
Kind regards,
BoldThemes team
My client Robert Ferrer has send you several mails asking for help about make the twitter & instagram footer widget opens in a blank page instead of the same page. Can you help me about what I need to do to make this happen, Thank you!
Hi,
Related to twitter widget, please edit eventim/eventim.php in your plugin’s folder and locate the following statement:
echo '<small><a href="' . esc_url( $link ) . '">@' . $user . ' - ' . $time . '</a></small>';
Please change it to:
echo '<small><a href="' . esc_url( $link ) . '" target="_blank">@' . $user . ' - ' . $time . '</a></small>';
Please note that this will not change the target of links within tweets, just the link of tweet headers. Unfortunately, we are unable to modify the links within tweets that easy.
If you want to change the links within tweets you will probably have to do it via JavaScript by using selector .twitter-link
Related to Instagram in the same file, please locate the following statement:
template: '<span><a href="{{link}}"><img src="{{image}}" /></a></span>',
and change it to:
template: '<span><a href="{{link}}" target="_blank"><img src="{{image}}" /></a></span>',
It should do the trick
By the way, we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance.
BoldThemes team
Works very well, thank you. ~ The right code for Instagram is:
template: \'<span><a href="{{link}}" target="_blank"><img src="{{image}}" /></a></span>\',
I’ve just purchased this theme and I’m really struggling with it… it’s not at all easy to use as advertised and having the rapid composer doesn’t help much because you need A LOT of PHP/CSS knowledge to be able to code the theme.
I’m struggling to change some of the font colours, to change the image background, background colours and to add additional pages and links to them. This is altogether a truly disappointing and frustrating experience…
Hi,
Actually, you do not need any php/css coding experience to customize the theme. Rapid Composer should allow you to customize the look and feel by changing the properties of different interface elements in an intuitive way.
If you are seeing textual shortcodes on your page edit forms (which you probably percieve as php/css code), it means that something is not properly set up and that you are getting native WP’s html editor instead of Rapid Composer’s interface.
Please leave a ticket and your wp-admin credentials at https://boldthemes.ticksy.com/ and we will take a closer look at the current setup.
Thanks in advance.
BoldThemes team
My pre-buying question: do you have a documentation file available online to check the theme possibilities? Thanks in advance. Regards!
No, but you can send us email and we will send you documentation.
Hello, Does this theme version: http://eventim.bold-themes.com/corporate/ support aweber? And can we add in a button (click to register) to the header via dashboard or have to code it? And lastly, in the dashboard can we make the header image height smaller or is it fixed height/width and this is only possible through coding modifications? Thank you
Hello, if you mean this https://wordpress.org/plugins/aweber-web-form-widget/ theme has not been tested with it. There is no option to add “click to register” button, you will have to create some custom solution. Header image could be modified with some custom CSS.
Hi guys. I’ve a problem with import demo content. I did it but just home page works fine. Subpages don’t work – error “404 Not Found”. In wordpress panel I can see all sites (Schedule, About , News itc.), I can edit just I can’t see live pages.
Hi, please check permalink settings: https://codex.wordpress.org/Using_Permalinks If you still have a problem with 404 error please submit ticket at http://boldthemes.ticksy.com with your site URL and WP login credentials.
