177 comments found.
Hi i have problem with install. Keep getting message “Are you sure you want to do this? Please try again.”
Hi, Please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress there, my assistant will support. Don’t worry. Or send information via profile link to check here: http://themeforest.net/user/g5theme Thanks
Hi, the footer is not functioning properly in the Shopify theme. The appearance remains the same no matter which option I use and none of the widgets seem to be functioning. I have left a comment on the forum but have not received a response as yet.
Hi, please contact with author of Shopify, i only do Wordpress version, sorry for that but i can’t help you. Thanks
Hi I am trying to upload the theme but there appears a massege: 413 Request Entity Too Large (but the file is less than 25MB). Thanx
Everything is great I loaded the theme, never mind, thanx)
Wow, glad to hear that, any issues, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Thanks
I can’t quit buying your themes! (which is good news for you!)
I’m having difficulty achieving the floating menu nav presented in: home-business-2, home-corporate-2, home-business, & home-onepage. Any tips?!
Hi, go to ThemeOptions >> Page Header tab then choose here: http://prntscr.com/b3t0zy After that, choose background and other value for menu, that is ok. In case you can’t do, go to my help desk http://support.g5plus.net create topic there, i will support for you. Thanks
Visual composer does not work, I can not change the site’s pages
Go to download latest version here to fix on Wordpress 4.5: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ (need register account before). Thanks
Problem with install. Can not download the Wolverine framework. Get the following error: Download failed. Unauthorized Please help
Fixed it. I found the plugin in the theme files and FTP it to the server
Thank you very much, any issues, create topic on my help desk http://support.g5plus.net i will support for you.
Hi, is it possible to just have a gallery vs having a portfolio that links into a page? I just want a basic lightbox gallery.
Thanks!
Currently, my theme only have feature disable link to details, go to ThemeOptions >> Portfolio Settings tab, then choose off here: http://prntscr.com/b1agg1 but haven’t got feature to link to a page, so you must do it, follow here: http://support.g5plus.net/knowledge-base/how-to-change-portfolio-fields-name-extra-attributes-on-backendfrontend/ This link i do for another theme but you can use it respective Hope help you.
Hi ! Thanks for you great template – I will just need a bit of support, there is a bug we don’t manage to fix. when we load the website (Onepage) – during few second before the slider and the menu appear – the menu which is not excatly like the home page one appears…. Do you already had a problem like it ? Will you have any suggestion of solution ? Thanks a lot – Best Floriane
Hi, can you give me url here & show me exactly problem via screenshot to check? In case you don’t want public website, go to my help desk http://support.g5plus.net create topic there, i will check for you, don’t worry. Thanks
Hi and thanks for your feedback. Here is the url : http://ape-avocats.com/ and you can downlaod 2 screenshots of the loading page bug on the following link : https://www.dropbox.com/sh/jhhnyw3wwibsj99/AAB8mWvOu5MUFewQ1zDpan0ha?dl=0 Thanks for your feedback. Floriane
Hi, i checked but don’t see any problems, video here: https://www.youtube.com/watch?v=s69QYc05lTU&feature=youtu.be Can you tell me more? Thanks
It last few hundredth of second, on your browser, (and more on mine – which is firefox on MacOS) but at the beginning of the video when you are launching the website, you can see a white screen, and a menu appearing which move after when the black page appears. Thanks
Your mean: hundredth seconds? I reviewed my video: open: 5(http://prntscr.com/bx5ucm) and finish: 12(http://prntscr.com/bx5uqx). The menu display as you said, that is ok with us, the same with my demo. Can you explain more exactly what you want? Thanks
Will it be possible to skype ? my skype name is picfloriane
Hi, i added you on skype, and i’m online 8h00 AM – 15h30 PM Mon-Friday. Thanks
Please update the theme ASAP, not working with 4.5. Also update the Visual Composer ASAP.
Please download version Visual Composer(4.11.2) to fix compatible WordPress 4.5 here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ You need register account on my help desk before open link above. Thanks
Hi, the link is not working. Can you please indicate how I ‘register my account on your help desk’? Best, Frederic.
that is private link for our customers purchased my theme, so need register account first: http://support.g5plus.net/ then click here: http://prntscr.com/atmthi or open: http://support.g5plus.net/wp-login.php?action=register Thanks
Is there any compatibility issue with wp 4.5? after upgraded it the complete site design is broken. Thanx!
Hi, please download latest version VC(4.11.2) here to fix it: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ Need register account on my help desk before open. Thanks
Estoy intentando descargar actualización del Volverine y el antivirus me dice que trae virus. I’m trying to download update antivirus Wolverine and tells me that brings virus
Did you check on my zip file from ThemeForest? If yes, let me know what program antivirus you using. And step by step to check it. Thanks
Bajado de nuevo ya no hay problemas Lowered again no longer problems. Uso antivirus Avast Use antivirus Avast
Glad to hear that, thanks
Hello, Here’s a dumb question. I am an owner of Megatron, but been looking at your Wolverine demos. Interested in the “some of our works” block on this page: http://themes.g5plus.net/wolverine/main/home-creative/
It looks like it’s a part of the portfolio block, but yet it contains static content. How could I do this in Megatron?
Thanks!
Hi, because design & style of each is difference, Megatron haven’t got it. In case you want, you must do it your self, the best you should hire a developer to do customize. Hope help you, thank.
i m trying to install the Wolverine theme at Cpanel – wordpress but it is impossible. Can you help me please? (trying from addthemes to upload the downloaded file of wolverine full or wolverine wordpress and it says after showing that it is uploading ->are u sure u want to do this? and the only clickable option is try again)
Hi, don’t worry, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress there(and ftp/hosting if can), I will check & install demo data for you. Thanks
Hi, I upgraded to version 1.8 but the theme options does not work. The tabs can not be selected.
Can you help me?
TNX
Please send me your website. We will check it. Fastest for support, please create ticket via support.g5plus.net. Thanks
Dear:
It is impossible to work with the issue, follow the steps of documentation to create a personalized home page and I can not do it. In addition to choosing a landing page for instance corporate, it takes too long to load, not optimized. Regarding the translation told me to connect in the support area and create a related topic and that you were going to set an example and it is not. It’s all very complex
Can you give me your topic with your information(account wordpress) on it here? And also let me know what you need, i will check for you. Currently, we have “Tet Holidays” so can feedback quite too late a bit, hope you wait and sympathy. Thanks
Hi I want to know if the subject may have option to select Portuguese and English in addition to Spanish, which means that users span Select the language. It supports wpml?
Hello: I have made the purchase of the item, I need to add up the selection for that page you can select different languages (Spanish, English, Portuguese). I also want to know that you recommend to add plugin funcionaes of eg Login, forum, support area, etc. Thank you for your prompt response.
I recommend use WPML or Polylang plugins(https://wordpress.org/plugins/polylang/) Need any help, go to my help desk then create topic there: http://support.g5plus.net Thanks
Dear: You can not help putting in the header area the option of selecting Spanish, Portuguese, English language, because I really do not know how it’s done. I can create a ticket? I hope your answer
Please create topic on my help desk, then give me your account wordpress there, i will create an example artivle(polylang), with WPML . Thanks
Hi I bought this beautiful template but I have a problem … I can not install the Slider Revolution plugin , Visual Composer and Wolverine Framewor . It is private. What can I do?
I think have somethings wrong here, all my customers can install normal. Please can create topic on http://support.g5plus.net then give me your account wordpress, i will check for you, thanks
thank you very much I have solved . I have a question … how I can change the footer .( © 2015 WOLVERINE TEMPLATE. DEVELOPED BY G5THEME) I already tried from “theme options” but I could not change . Please help.
To change copyright in footer, please go to Apparence -> Widget -> Bottom Bar Left (sidebar)
Hi,
I tried your theme on my friend’s site. I’m interested to buy one, but there’s something bugging me. Is there anyhow to change portfolio slug to ‘works’?
I tried few things with my friend’s site, the breadcrumb is a bit bugging me.
For example, I made page www.xyz.com/works (this is supposed to be my portfolio), and then I clicked 1 of porfolios. It will direct me to single page portfolio with breadcrumb from your theme (www.xyz.com/works/example, the default is www.xyz.com/portfolio/example).
It will show Home / Works / Example in the breadcrumb, but it won’t direct me to www.xyz.com/works page I made before. Any thought about this?
Many thanks, sorry for the long presales question.
Hi, thanks for your interested in my theme. 1. Change portfolio slug “works” => You can do it, here: http://prntscr.com/9xywdv 2. Seems everything working properly. May be wrong? if your mind have it, let me know to check. Thanks
Hello, how can i disable the font execution. i want to add a font manualy.
Please view our guide here: http://support.g5plus.net/knowledge-base/how-can-add-new-custom-font-to-your-theme/ Any issues, create topic on my help desk for further support. Thanks
I have submitted a ticket through the support forum and sent an email and haven’t heard back, but I see you are active here in the comments. Did you not get them? Should I post my issue here in the comments? Please let me know.
Hi, i fixed it for you on http://support.g5plus.net/forums/topic/mobile-issues/ Thanks
