279 comments found.
Hi
My client imported Demo 1 – Main. I would like to import some of the other pages and the rev sliders. Do I just click on the Demo one I like and this will import the rev slider as well. Do I need to delete all pages and menus first?
Look forward to hearing from you.
Thanks
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hello,
Is the PSD file for the logo available?
Hello, you can contact our support at http://support.magniumthemes.com/ and ask for PSD logo.
How to I update? do I just over write the exisiting files in the theme?
Thank you.
Hello, check https://magniumthemes.ticksy.com/article/4734/
Hi how do I add a child theme
Hello, please check “Child theme” section in Theme Documentation file.
This is a top professional template with great option, i want to buy it however i have a question before i do so.
I notice this is WPML support, My client need only an Hebrew language site. I asking Is it Full LTR support?
Thanks in advanced. Ravits
Hello, this theme does not have RTL support (and Visual Composer plugin does not have 100% RTL support too). Only few themes on Themeforest have 100% RTL support, this is very rare option. Theme will work with RTL languages (and Hebrew) but you maybe need to adjust some elements positions (write RTL CSS) yourself to move it from left to right.
Hi. I got a code problem, i need to add information to the block of the portfolio item when you put the mouse over the item. This is the link: http://atsupplycorp.com/nuestros-productos/ thanks
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hi, guys! Are you going to add gallery and flip boxes to your theme in the near future?
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hello, great theme! Pre-purchase question, is it possible to add/edit the fields under the Single Project Detail: client, location, area, value, etc? Thank you!
Hello, project details page created in Visual page builder. You can add any content on this page (any properties and values).
A Question: pictures come with the Demo?
Hello, of course not. 99% of Themeforest themes does not provide real photos in demo import, because you does not have legal rights to use this photos (you does not bought photo licenses). You will get placeholders. You can buy this photos on Photodune, around 3-5$ per photo for single site use.
presale question i take this theme in my friend to test it before purchase the theme. But the plugin revolution slider wasn’t working. When i try to active it, my website not working. Please help me to to answer the problem before i buy it Thank you
Hello, Revolution Slider plugin works without any problem if you install all correctly and use hosting suitable for this plugin with correct hosting configuration. You can check our hosting recommendation here: http://magniumthemes.com/hosting/
Hi, i’ve got a pre-sale question.. is the theme compatible with WP Software Version 4.6?
Hello, yes of course theme compatible with latest WP version.
Hi there, awesome theme, well done. One question, is it possible to apply the header of ‘Main’ to the layout of the ‘Fullpage’ demo? I love the look and feel of this one, but don’t think my client will want the menu hidden. Thanks very much!
Hi, Yes of course you can do this! You can combine any theme options, layouts and blocks from different demos as you wish.
Hey,
Just bought it and am having some issues. The footer side bar area seems to have a white BG, and wont change its colour even if there is something selected in the Footer Sidebar Background Color option in Colours.
I have tried entering custom css making the class .footer-sidebar have a background colour but it only colours the content area, not all the way to the edge.
Any thoughts on a solution to this?
also, how to assign a slider to a page without having to put it into VC, want it to sit under the header as per demos but it cant using VC
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Just bought and installed the theme, VC is stripping paragraph tags out of the front end. Any fix?
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Amazing work GLWS 
Thx!
Hi there! Goodluck with the sales.
I’m having “Google Fonts JSON file does not found.Google Fonts JSON file does not found.Google Fonts JSON file does not found.” error in the panel as soon as after activating your theme. What can cause this?
Hello, check this https://magniumthemes.ticksy.com/article/8132/
Hi, I’ve already checked it and added “define( ‘FS_METHOD’, ‘direct’ );” line at the end of my wp-config file. Php info seems fine. You can check this link. [removed]
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Add your WP and FTP access details to ticket please.
I am trying to leave a support ticket, but my purchase code seems invalid, even though I copied and pasted exactly from the TXT file. Any suggestions? In the meantime, can you tell me how I can set my sticky menu to show the menu? Right now it’s showing the contact info. Thanks for your prompt help!
Hello, Envato API have technical issues and can’t validate ticket. Submit your ticket to “Other questions” category (it will not ask for code) and mention that you have TheBuilt theme in your ticket text with your questions. Thanks!
Please tell me if it is possible to display a sticky sidebar on page ?
Hello, no this is not possible, sorry.
I have a pre-sales question about the theme for which I did not find an answer in your ARTICLES. Unfortunately I can not submit a ticket either, unless I buy the theme… So how can I do that?
Hello, you can ask pre-sale questions here, in comments.
OK… Is it possible to re-order the main elements on the main page of the theme – e.g. can I move PROJECTS to the highest position right after the head banner on the home page and the rest after it.. or it is as it is and the order of the elements can not be changed?
You can move everything in page content zone to any positions, and use any other elements from other demos here. This is just demo layout, you can create any layouts and use any elements anywhere in content using Visual Composer page builder plugin provided with theme.
Thank you!
