189 comments found.
Hi! I am having a problem in the “quick view” section. When I am changing the color of any product or size in the Quick View section, the “SKU” number is not changing. Though, I am not having the same problem in the normal product view section. Thanks in advance.
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
hi, i’ve just bought this theme, i want to use shop category 3 for my homepage and or other pages, how do you get that to show on my page? i’ve installed the main demo,
Dear,
Please login to wp-admin -> Settings -> Reading -> Front page displays -> choose “A Static Page” and select Home Categories 3 -> Save change.
Regards,
Hi thanks for this, worked fine, final issue, when i change the posts page to be the blog zigzag page, it looses its layout (zigzag structure) how can i apply the fix so it keeps it’s zigzag shape?
Dear, please kindly give for me more details your problem or please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
Hey I bought the theme and have some issues, I want to raise some tickets, but your website is not available since days! How can I use the theme support I paid for?
Thanks and Regards
Dear, now, our support forum is online, please check again. Sorry for the inconvenience.
best regards.
I don’t know the reason why I can’t receive updates via backend any longer. On july I received the theme update via Envato and I was obliged to upload it via ftp.
Hi, I have bought your theme recently and I need two of these supports for my eCommerce website: 1. Can we have the multiple language support for this theme? 2. We need a currency switching option, so I can get the price in a different currency. Thanks in advance.
Dear.
1. The theme is support for WPML plugin, you can use WPML plugin to create multi languages on your site or any plugin support to create multi-languages for WordPress.
2. The theme not support currency switching for WooCommerce plugin, you can install WooCommerce Currency Switcher to create currency switching on your site or any plugin support to create currency switching for WooCommerce plugin.
Best regards.
Your Live page redirects to an error 404. FYI.
Dear, Our website is currently undergoing maintenance. Sorry for the inconvenience.
Best regards.
Is there anyway to get the PSD files if we buy?
Dear myfuturecloud .
We will send PSD files after you buy this theme .
Best regards.
Thanks, I just purchased. Will send you a message.
I left a message on the support forum 
Hello, I would like to buy you theme however demo works really slow, page loads slow and also when I click on “quick view” and such buttons or product, it takes while to load. Why is that? No any other themes have this issue, I don’t think so that it’s bcoz of my connection. Thank you.
Hi araskazar !
Probably a little slow, because on demo we have alot of images and demodata , but it’ll work well if you install one of our demo on your site . Also, because the quickview use AJAX load data, you will waiting for quickview ajax load done.
Best Regards.
Hi, i already red all the features of the theme, i only have 2 questions: 1.I need a menu with submenus that you it says i can with these theme but i have to make a gallery of images with a text like you show it your ELEMENTS—> GALLERY. can i repeat this gallery as many times as i one in different pages?. is there another kind of Gallery? not like the portfolio because it doesn’t allow text or they?.
2. the other one is that i need the woocommerce to be compatible to Payulatam plug in that is the only plug in that works on my country? is it compatible?.
Thank you.
Dear 1. The portfolio on Luxury theme use Essential Grid WordPress Plugin (included free in theme) and this plugin can help you create Gallery without text.
2. I have check i see you can use WooCommerce – PayU Latam Gateway plugin in WooCommerce plugin.
Also, If you have problem when use Luxury theme, please contact with our support on http://sitesao.com/support/ to help you.
best regards.
When I try to import the Demo Data, using the Main Demo. I get an error message ” Error has occurred” and I cant import the demo.
Please help.
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details problem on your site to help you.
best regards.
Hello, Have contacted you twice but have not received a reply yet. I filled out a request in your support forum. Did you see those yet? It’s been a few days. Here’s the problem: I was able to install WordPress successfully and activate your great theme. But when we do the demo import, the site crashes and we get a Bad Gateway error. I would be so grateful if you could fix this. I can email you WordPress login and password if you give me your email address. Thanks!
Dear, please kindly check your topic on support forum again. Thanks!
Hi, what kind of payment method can be used in these theme? Could I add another payment method such as; bank transfer into it? Could you assist or help me regarding integration of payment method once I buy this theme? Thank you,
Dear, the theme is use WooCommerce plugin for ecommerce, mean, you can use all payment method deafult of WooCommece or any payment plugin support for WooCommerce, if you have any questions when use theme, please kindly contact with our support team on http://sitesao.com/support/ to help you.
best regards.
okay, thank you. Sorry, just to make sure, can i add shipping cost too?
hi, is there any register module on the themes beside facebook login?
and 1 more question, where do i add “Our Bank Details” text on the thank you page?
sorry 1 more quest, how do i remove the right bar on completed screen?
http://imgur.com/PRLjLYGDear kriz170
Thank’s for your purchased , Please kindly contact with our support team on http://sitesao.com/support/ to help you.
Best regards.
how do you get the footer to look like the home 1 with the social media icons, i’ve tried several methods and still can’t replicated that and my server setup didn’t work with the sample data.
Dear
Please login to wp-admin -> Appearance -> Widgets -> add widget Social to Footer Sidebar #1 like our demo. If you can’t do it, Please create ticket support in http://sitesao.com/support/ and give for us Link Site + Admin Account , Our supporter will check detail and help you .
Best Regards.
Can Luxury be used without the woo commerce? I don’t want the wish list or shopping cart features. Is that something that could be easily turned off?
Dear. if you don’t want use ecommerce features in Luxury theme. you can go to disable WooCommerce plugin and YITH Wishlist plugin on your site. Thanks!
Hi Does your theme support RTL languages ?
Yes, the Luxury theme is support for RTL languages. Thanks!
Hello, I wanted to create a website that after the check out process , the buyer does not pay directly, but will be given a total payment plus shipping cost and detail of my bank account number along with the mobile phone number. Is this theme support that? So the buyer can confirm the payment by message to the mobile phone number.
Dear, the theme is not support you to do it. Thanks!
Hi, i have a question… I’d like to add a custom anchor link to my wordpress main menu so that if the user clicks, it will jump to a certain part of the page.
There is an option in this theme ? because i don’t pormite this theme Best regards.
Dear, you can do it via Visual Composer plugin in theme. to do it, you need create a ROW with Visual Composer then add a ID for it, then go to menu setting and add a link with anchor is ID of ROW. If you have problem when use it, please kindly contact with us on http://sitesao.com/support/ to help you.
Best regards.
Nice! thanks! 
Buyer Beware: The search function in this site only searches you posts. It does not search the entire site. If this was fixed so the search results were from the entire site – posts, pages, products, forms – the theme would be perfect!
add_filter('dh_ajax_search_form_post_type','dh_ajax_search_form_post_type_custom');
function dh_ajax_search_form_post_type_custom(){
return 'any';
}
Best regards.
Hey,
one pre-purchase question.
Is the theme fully compatible with the Woocommerce – Composite Products Extension?
Thanks and Regards Christoph
Dear, We’re not test Luxury theme with Woocommerce – Composite Products plugin but if you have any problem when use Luxury theme with Woocommerce – Composite Products plugin, please contact with our support team on http://sitesao.com/support/ to help you.
Best regards.
