Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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Before I buy – could you tell me – does your theme include visual composer style animations and functions to create animated stats similar to this page: http://bit.ly/2bEAAmb Thanks!

Hello AnaG

We have our countdown shortcode as well as the progress (stat) bars shortcode that you can set as per your requirement and yes they do animate, you can see them working on our demo and let me link them to you here aswell.

Progress bars : http://avada.theme-fusion.com/progress-bars/

Counter Circles : http://avada.theme-fusion.com/counter-circles/

Counter Boxes : http://avada.theme-fusion.com/counter-box/

Hope that will suffice :)

We will be delighted for you to be a part of this Amazing community :)

Cheers.

Ammar.

Hello there,

Pre-sales question: I’ve seen three different themes so far (The7, Enfold, Stockholm). What they do have in common is a way to represent online a menu for restaurants / cafeterias / etc. An example would be: http://the7.dream-demo.com/demo/restaurant/ .

Although I’m one step away from buying Avada (I loved it’s speed), I wanna know if there’s a way to represent a menu (WITHOUT coding anything new), if there’s one, a demo to see it, and finally, if there’s a multi-authors like “skin” for blogs. I think i’ve asked you this one in the past, although, blog styles never changed in version 4, so far.

I would really like (as a visitor to an avada theme based website) to see a blog with more modern / less classic design. A design similar to Moz blog, for example :) Link: https://moz.com/blog (and especially I liked the blog post view of this blog).

Hello There.

That menu you see on the site is actually not using any specific shortcode and was simply creating using text and some images, same menu can be seen on our Avada Cafe demo as well here : http://avada.theme-fusion.com/cafe/food-drink/

We are just using a different type of style and layout with it but you can indeed change it as per your own requirements and create any layout you prefer, it should be easy for you and no special coding is required :)

when it comes to blog we also have a number of different layouts and all of them can be seen on our demo pages but here is a screenshot for you : http://prntscr.com/camk78

Also, We are continuously listening to our customers so any feature request you have you can always send it our way to support@theme-fusion.com please.

We will be delighted for you to be a part of this Amazing community :)

Thanks

Ammar.

Avada cadabra :grin:

Avada Kedavra :D

Have fun working with the best WP theme out there :)

Cheers

Ammar

I would like to use this version of Avada: http://avada.theme-fusion.com/agency/ I have question about the vertical navigation on left. I am on Chrome, when you click from one navigation item to another the font changes in transition. Is this intended? Thanks.

Hello @suzywonton.

This should never happen and the only reason behind this is the loading time of page as it appears the video sliders are getting a bit of delay there, however not everyone gets this issue specially if you have a good ISP. I will get this in notification of our developers, but to answer your query no its not intended at all and should be all good for you :)

Cheers

Ammar.

Hi, as of now I dont have any issues but a quick question which live chat plugin compatible with Avada theme? Thanks

Hello @mk-diva

We have never personally tried any live chat plugin ourselves but i have seen a lot of our customers using the chat plugin, I did a quick google search and found these ones on top : https://wordpress.org/plugins/wp-live-chat-support/

Hope that will help.

Thanks for choosing Avada.

Ammar.

Did avada will add ajax loading posts and pages? See demo [removed]

Hey @nexthere!

As this comments section is intended for pre-sale questions only, if you have any suggestions for features you would like to see added to Avada, please take the time to email them through to support@theme-fusion.com with “Avada Suggestion” in the title so that it can be reviewed by our development team.

Thanks!

Ryan

OK, THANKS!

You are most welcome :)

Cheers

Ammar.

Again with more plugin issues, so after spending all day I found out the this theme doesn’t work with membership pro, contact form 7, contact form 7 to database extension plus a few more had i had known I would not have bought this template just made my life hell…..not worth it. They won’t give you your money back on third party plugins but the most popular plugin like membership pro plugin and working with a database should work…....all my plugin worked before this template. I thought it would cut my time by buying the template only to find out I can’t really us it for anything more than a shopping cart.

Hey @teresakirk!

As a theme developer, we can’t provide a guarantee that all third party plugins will work with Avada. We test a bunch of the major plugins with Avada, but Membership Pro is not on our list of tried and tested plugins. Having said that, Avada conforms to WordPress’s coding standards, which allows us to be compatible with as many plugins as possible. If you would like us to take a look at this and see if it’s something we can resolve from our end, you will need to submit a ticket via our support center, which I can see you have since done.

Avada works with Contact Form 7 out of the box. That plugin is used on almost all of our live demo’s and we don’t have any issues. Your comments about not being able to use Avada for anything other than a shopping cart are simply incorrect. We have quite a lot of demo’s that don’t use the WooCommerce plugin at all and therefore have no shop/cart functionality.

I have read your previous comment it sounds like you’re having some issues getting Avada installed on your server correctly. I implore you to work with us via the ticketing system so that we can assist you with getting your site up and running.

Click Here To Create An Account & Get Support

Thanks!

Ryan

Hi there

I am afraid that what you are stating here is premature in the least. I have had a close look at your support ticket and feel compelled to reply to clarify a few things here:

- You created your one and only support ticket a little under 24hrs ago, and all it stated is [SIC]:

“avada fusion core plugin conflict with membership pro it was working before perfectly before i bought the template”

- Our support has since replied twice, the ticket is open and we need additional information from you and access credentials so that we can investigate this alleged plugin conflict.

- You have not yet replied back with the info we need, once you do we can assist and guide you correctly

- As Ryan stated, plugins like the Contact Form 7 are 100% compatible with Avada

- Avada does in fact work with several different membership plugins like Member Mouse and paid Membership Pro. We have a couple articles detailing this:

- – Membership Plugins Roundup -> http://bit.ly/1PNJSbH

- – Create a membership site with MemberMouse -> http://bit.ly/1UmgGMt

- To reiterate, please engage with out support team so that we can assist you

Thank you, MB

Hi, how come the font in mobile version becomes Script. In the font setting I choose: Comic sans ms. can you let me know what did I do wrong? All fonts in mobile including menu become scripts.

Thanks!

Hey @huaren!

Hmm, we’ll need to be able to take a closer look at this for you to know what’s going on. Can you please head on over to our support center to submit a ticket? A member of our team will be assigned and respond as soon as possible.

Click Here To Create An Account & Get Support

Thanks!

Ryan

I installed the Avada Mobile App demo, but the top section doesn’t match the demo. It doesn’t seem to have as much padding? Can you guys help? http://dev-builder-blueprint.pantheonsite.io/

Figured out that for some reason, “Full Screen Slider” and “Paralax Scrolling Effect” were not enabled under Fusion slider settings.

Hey @mrittman!

No worries, glad to hear you managed to resolve this one. As mentioned in a previous reply, if you have any questions about using Avada, please head on over to our support center to submit a ticket rather than posting them in this pre-sale comments section.

Click Here To Create An Account & Get Support

Thanks!

Ryan

Another Record Broken! Avada Sold Over 2350+ Copies In One Week!

We are truly humbled and amazed at the continued growth of our Avada community. A major thank you to everyone involved!

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This really sucks I just bought the template tried to upload it from Wordpress, got css error, nothing worked, followed the manual upload and now lost the entire wordpress site. And no help online to fix this. I removed the theme and wordpress still won’t work, it was woking perfectly with another theme no from you.

Hello,

Sorry to hear this but that this is certainly not the theme’s fault. Not to be rude or anything, but please ask yourself this, if it was truly the theme at fault here, would Avada be the #1 selling theme used by almost 250,000 people over the last 4 years? No.

Please allow us to help, and yes, there is tons of online help!

You mentioned a CSS error, correct? Without knowing the exact error since it was not reported, my guess is it is this: https://theme-fusion.com/knowledgebase/common-issues-broken-theme-stylesheet-missing-errors/

That is a common issue for all themes which means it was not uploaded properly. See that help file for more info.

You mentioned you “Lost the entire WP site” ... I’m sorry but this is simply not possible from a theme. Something else had to happen here. It is not possible for a theme to make you lose your entire site. Did you delete the theme folder, or were more plugins active making your reserources overloaded from your host? Those are 2 explanations, the one that is certainly not true is that is was “Avada”.

There is obviously a very important missing piece here. And our support team will gladly help you with ALL of our online resources.

Click Here To Get Avada Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Please allow us to help you through our support center and we will gladly explain what went wrong so you have a perfect understanding of this.

Sign up here and submit a ticket: https://theme-fusion.com/avada-doc/getting-started/avada-theme-support/

Thank you, we look forward to helping you!

ThemeFusion Team

This theme supports ssl certificate? there is some integration with WHMCS? or some link forum where someone could adapt? after buying very themes, I could see that although simple, this is the most powerful, you are to be congratulated.

Hello!

Just to clarify, a theme does not support SSL, that is all done through your hosting provider, ask them to help you out and they can set it up :)

We do not have WHMCS integration, that is a whole different type of theme I’m afraid. We would like to add it, however it is so big and involved that it would be it’s own product.

Thank you for the congrats! We work hard to continue and be the #1 selling theme on the market :)

If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help! :)

Click Here To Create An Account & Get Avada Support

Thank you!

Hi.

I have pre-sale questions.

1) I am looking forward in making a web agency with a twist to it. I want to add digital products. Can I do that with ease with Avada?

2) How easy is it to add support system to Avada? Is there anything that is built in?

3) As of the themes… Can I add anything to any of the existing themes? I noticed that you have various themes and I want to find out how easy is it to edit existing one and how far can we go whilst adding new features?

4) Is it easy to add buttons and announcements boxes?

5) Is it easy to add full width slider or full width 3D video to the homepage?

6) Is there many navigation bars that we can choose from or every theme has its own and that is not easy to edit?

7) Most importantly, does this theme has full documentation that explains in detailed?

As soon as I receive an answer I will purchase this theme.

Thank you, I look forward to your reply.

Kind regards, Yunbo

Hello Yunbo!

Let me see what I can help answer here :)

1. Sure easily, use Avada + WooCommerce plugin and you can sell whatever you’d like

2. Do you mean support for your own product? That depends on many factors and how you would qwant it setup. You can easily setup a support forum with Avada _ bbPress plugin, all design integration is taken care of.

3. The various “themes” you mentioned are not actual themes, there is only one theme, Avada. However the other ones you see are “demos” that show you what Avada can do through it’s industry leading options network system: http://avada.theme-fusion.com/avada-options/ .... all of thsoe demos are built entirely out of options we provide you. So you can virtually build anything you want.

4. Yes

5. Yes

6. You can have two at the top with headers 2-5 … and with the fusion builder widget element, you can easily add menu widgets anywhere on the page.

7. Yes we sure do, below are our online resources. most importantly, we ahve a fully dedicated staff of WP + Avada experts who you can get in touch with through our ticket system.

Click Here To Get Avada Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thanks and let us know if you have further questions!

Hi, My website is in french and i wanted to know how can i change the meta title (<meta property=”og:title” content=”You searched for contact) for the search page result ? Thanks

We’re sorry to hear that, this is a bit of a customization also which is not covered by support, but usually our team goes beyond that and can help.

Just in case you did not know about it, see this: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/ :)

Thanks!

Ok thanksfor your answer, unfortunately i bought it the 2015-10-09 :-( but the good news is that i resolved it myself ! Thanks again for your good job with this theme, it’s an incredible one. Still have some google PageSpeed Insights optimization to do.

Best regards

Woo Hoo!, love the good news :)

Yeah for GPS optimizations, check into image optimizationss and server response time, they are always the highest culprits for that.

Thanks again!

Hello. I have bought this theme like 1 year ago, it was on version 3. I’m downloading a new copy today, the version of the .zip is “themeforest-2833226-avada-responsive-multipurpose-theme” is this equivalent to the version 4+? Thank you.

Hello @robsoncombr

Yes, you should and will always get the latest version from your themeforest.net account because as soon as we release an update the older version is then removed from your account :)

Right now you should be getting version 4.0.3

Cheers

Ammar.

Hi my site got screwed up again. No i have very big spaces between every line and in the sidebar ??

First: I did not give you any allowance to update my website to 4.0.3 ??? Why got my website automatically updated without my permission ???

i do not know how to fix this now and how to remove the big spaces in main site, single posts and sidebar ?

Please tell me how to fix this

I have really other things to do then fixing my website ! Also you have not any rights to update automatically !

Hello @Frankyz

I am afraid there has been a misunderstanding here, Please note that Auto Update does not mean that your theme will be automatically updated on its own or we will force an update ourselves to it at all. Auto update only enables you to be notified of an available updated version of theme or plugin and then you have to do the update manually by going to WP Dashboard > Updates > Themes by selecting the particular theme and then clicking on UPDATE button manually.

Screenshot : http://prntscr.com/cac0ud

So either you or someone else from your team must have updated the theme for you on their own. However no theme update should have caused the issues for you and in any scenario you are always welcome to open a support ticket with us so our technical representatives can assist you with it. I have checked our support channel and you haven’t created any ticket there as well : http://d.pr/i/nsvU

Please fill in a ticket with us about your issues and we will gladly assist you.

Click Here To Create An Account & Get Avada Support

Thanks for choosing Avada.

Ammar.

Hello, I wanted to use the subject to a blog and woocommerce …

may exclude any code for the template less heavy ??

thanks

Hello @Pakito85

We have a section inside Appearance > Theme Options > Advanced > Theme Features from where you can disable any unwanted scripts or sliders in our theme, please check it out and if you need more info do open a support ticket please.

Click Here To Create An Account & Get Avada Support

Thanks for choosing Avada.

Ammar.

Hi! I want to create a team page like this: http://www.eventures.vc/team/ is this possible? What should I do? Thanks!

Hello @Megnificent13

You can use our portfolio feature for this actually and set each team member as a portfolio item then use grid option without the column spacing to make it look exactly like above URL, for more info on Portfolio items please read this doc post : https://theme-fusion.com/avada-doc/portfolio/recent-work-shortcode/

If you need further assistance with this, please do open a new ticket and we will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks for choosing Avada.

Ammar.

Just wanted to be sure its compatible with Wordpress 4.6? because on the sidebar of this page it says its only compatible with upto 4.5

Hello @Janswebme.

We will update it there, However do know that our theme is 100% compatible with the latest version of WordPress and you can certainly update your WordPress without any issues.

Thanks.

Ammar.

Thanks! IN the future how do we know ? The only reference I would have is to check this page. is that the right way to make sure ?

Hello @janswebme

Yes, that is the right way to make sure however we are continuously working and maintaining Avada so our latest version is always compatible with the latest WordPress, incase anything goes wrong we always release a quick patch for our users that can be applied from Avada > Support Tab and you should be good to go then. You can read more about the patcher tool here please : https://theme-fusion.com/avada-doc/install-update/avada-patcher/

Cheers and have a nice day!

Ammar.

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