1690 comments found.
So, my site is at: melspickup.com
I have two problems…
1) Map won’t display on contact page. Says oops. My research says there’s some API issue, but don’t know quite how to fix.
2) Display issue on mobile. On the Menu and Wholesale page, the text content is disappearing as soon as it comes on screen.
Please advise. Thank you!
First of all, sorry for the delay in response.
- Looks you’ve already solved this. However, you should have generated an API key and placed it under Bakery Options > 3rd Party > Google Map API Key.
- Please disable Animation from Bakery Options > General.
Best regards
the map doesn’t show up on the page any reason? creationfood.ca
Hi,
The map is actually showing up on our side: http://imgur.com/a/6t8e1. Please give us more details in case you have not already fixed that.
Thanks
I am having two issues with my Bakery theme website (sylviascakes.net):
1. The contact form and the order form are not working properly. I set it up so all emails go to the webmasters email and have tested it several times but the emails don’t go through. I tested it out with a gmail account and it worked fine, but it is not working with other email accounts (hotmail and sylviascakes.net account)
2. I have gotten a “500 Internal Server Error” error message several times when working on my dashboard on when visiting the website while logged out. I am not sure how this can be fixed.
Please help! Thank you!
Hi there,
First of all, please do accept our apologies for the delay in response.
Probably you have already solved the issues. However, if you still have troubles please send us your WordPress login details and we’ll be happy to assist you. We tested out few days ago and got the success message. Also a confirmation email that the email was received.
Thank you very much.
Looks like there is a problem with the Gallery and version 4.6.1. Can’t seem to get the gallery to work anymore. Visual Composer is latest version. Please check.
We’ll investigate that and make sure to include the fix in the upcoming update which will be released by the end of this week. Thanks for the report.
Dear, I’m facing issue with new GMAPS API and I can’t setup anywhere in Bakery Theme configuration in wordpress my GMAPS API key. Can you explain me the procedure or just provide me the needed files (patch) to be able to handle this because all my maps are crashed… Thx for your help !
Hi,
First make sure you’re using the latest theme version. The procedure is as follows:
- Generate a key here.
- Make sure the API key is generated for the actual domain
- Place the key in Bakery Options > 3rd Party > Google Map API Key.
Best regards
Hello,
I bought this theme but I’am at this point facing an issue
contact form -> the contact form works but the map does not appear and an error message occur, How can I fix it?Thank you
Hi,
That’s because the usage of Google Maps API now requires an API key. To fix that you should generate a key here and insert it in Bakery > 3rd Party > Google Map API Key.
Warm regards
Hi,
First of all, I’m sorry for my english, is not my native language.
Well, I have a problem with de order form. I could translate the order form that appears in the home page and everything its ok, but I cant not find the way to translate the order form that appears in every individual product like here:
http://homegourmet.cl/portfolio-producto/tres-leches-10-personas/#order-formIf you could help me would be great!
Thanks!
Hi,
You should translate “wp-content/plugins/bakery-cpt/shortcodes/order-form.php” file, lines 10 – 21 OR translate “wp-content/theme/bakery/languages/bakery.pot” file using Poedit editor.
Warm regards
Dear Author,
I have some issues with Google maps. I have the following message: “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
Now I saw a lot of explanation to solve this, but without success. I Have the plugin ‘Google maps Key Api’ and I have inserted the Api Key with restriction already.
I keep seeing this in teh console: “Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error"
Kan somebody please help me?
Hi Shercinio,
That’s because the usage of Google Maps API now requires an API key. So first please make sure you have generated a key here and inserted it in Bakery > 3rd Party > Google Map API Key. If you’ve done that and any errors are still present please send us you site URL so we can take a closer look at that and get back to you shortly.
Thanks
Hi there i am having trouble with the products they show but looks messy on hover and all different sizes can you help
www.cakesbywayne.co.uk
Hi,
That’s happening due to the current image dimensions. Please try to use images with size at least 1024×768px. That will allow the products to line up correctly.
Best regards
Hello, I bought the license for the template “backery”. It’s a nice template. I d like to use this template again. I have to buy the license for a second time or even a license I can do 2 websites?
Good Day
I need to display a custom colour on one of the main menu item.
Thanks
Hi,
Please use the following code in Bakery > Custom Code :
.vu_main-header .vu_main-menu > ul > li#menu-item-{ID} > a { color: #d00000 ; }
Just do not forget to change {ID} with the ID of your menu item.
In case that does not work for you, feel free to provide us your WP access details along with the menu item color and we’ll be happy to fix that for you.
Best regards
Is supported wp 4.6.x?
Hi,
Yes, the theme is WordPress 4.6.x ready.
Thanks
Hello,
I purchased your WP Bakery theme last week and I’m using it on http://auxpechesmignons.fr, which is a work in progress.
I’m facing an issue with the parallax background option for rows as it’s not working, even if it’s checked and an image is chosen.
Any ideas?
Thanks for your support.
Same issue as ashleighsweets.
Hello,
Thank you for your purchase and sorry for the delay.
Can you please provide us your WordPress credentials so we can check the issue more closely. The site currently is in coming soon mode and we’re not able to see where’s the problem.
Thanks and cheers
Hi the contact form on my website has stopped working on this page
http://thewaterfrontmackay.com.au/contact/The spinner just gets stuck and nothing happens
also the same for contact form on home page does not work 
Can you please take a look at this been over 5 days without response
Had to pay for this to be sorted as could not wait any longer, It is a great theme but waiting a week for support is unacceptable.
Come on guys you offer a superb product, just need to get the support right!
Please I need help with the portifolio’s page, when I translate the order form, on general settings, this page don’t translate … why not?
Hi,
First of all, please accept our apologies for the delay in response.
You can translate order form messages from Bakery Options > Order Form while to translate the order form itself you should modify “wp-content/plugins/bakery-cpt/shortcodes/order-form.php” lines 10 – 21.
Warm regards
Hi,
Pls how do I fix these two issues:
1. There is no ‘proceed to checkout’ button on the cart page of my site.
2. When the cursor is hovered over the shopping basket link beside the main menu, it does not show the items in the cart (like it does in the demo).
Url is: www.delightfulaffairs.com
I await your reply soonest. Thank you.
I am still awaiting your reply please. Thank you.
Hi,
Firstly, sorry for the delay in response.
Looks that the problem is on line 84 of “wp-content/themes/bakery/woocommerce/cart/mini-cart.php” file. Can you please send us your WP & FTP details so we fix that for you.
Thank you!
Hi. I can’t import demo content!! I need ASAP, please! thank you.
my domain is
http://ca.foda.ca/wp-adminHi,
First, thank you for your purchase. Please try to use one-click demo content importer from Bakery > Install Demo Content. But before you begin, make sure the max_execution_time is at least 180 seconds and the memory_limit is at least 64M.
Thanks
Oh ok, probably my hosting is blocking the max_execution. They used to use 30 seconds. I’ll talk to them. Thank you and congrats for the theme, its beautiful!
Awesome! You should contact your hosting provider for that. And thank you for your kind words. Glad you’re liking our theme.
Best regards
Hi! The hosting insist its not about the execution time and they can’t change. Could you please prove a link with the content files so I can import by myself? Thanks!!
Sure, you can use one-click demo importer or import the demo content manually by using the XML file located in includes\options\inc\extensions\wbc_importer\demo-data\default or includes\options\inc\extensions\wbc_importer\demo-data\shop directory. If still you’re not able to import, please provide us your WordPress credentials because the previous ones seem to not work.
Thanks
I did it! Thank you so much! 
Glad for that. You’re very welcome!
Hello milingona. So everything has been working fine. All of a sudden i lost my ability to customize the page and lost icons on the follow us section both footer and header. Only shows a circle with some square character. Also, products show weird characters instead of icons when clicking on zoom into product or product page. When i hit customize i get sent to a login screen for WP and i log in and then it says the session expired. Some weird stuff is going on.
Hello svnom,
Glad to inform that we’ve just fixed your issue. The problem was at the WordPress Address specified under Settings > General > WordPress Address (URL) which had the value ‘http://216.104.172.253/' instead of http://www.bakedinthesun.com/'.
Thanks and cheers
Awesome. Thanks for your help!
You’re very welcome!
Hi and greetings from Indonesia!
Does this website have ecommerce function? So if client wants to order, they can have shopping cart?
Thanks!!
Hey there,
Yes, the theme supports eCommerce. It’s fully compatible with the best eCommerce platform WooCommerce.
Best regards
Hi. I would like to add a portfolio with filter but I do not wish to display all products – is there a way to show only a limited amount on the main folio page?
Hi,
Do you want to limit the whole number of products shown or the number of products displayed per category?
Thanks
