1114 comments found.
I tried searching in the theme options but I don’t seems to find it. How can I change the color of the tabs and the background underneath the product page tabs (http://pasteboard.co/lwXAAUpiy.png)
Hello, Please use our forum at http://support-rt.com to get support.
Best Regards
Hi Henry
Thank you for posting in the forum. I replied to you in the forum with some custom css tweaks.
Best regards,
Theme support
I’m interested in your theme for an hotel. Please which editor do you use in it? Is it compatible with visual composer? If I need to create e filter gallery is it possible to do it in your theme or I have to upload a plugin? Thanks in advance
Hello,
The theme comes with a custom template builder http://rttheme18.demo-rt.com/customizing-with-template-builder/
We have filtering option for portfolio items http://rttheme18.demo-rt.com/our-portfolio-2/
By the way, if you are planning to use the theme for a single hotel you can also consider our Nixe theme https://themeforest.net/item/nixe-hotel-club-travel-spa-and-holiday-wordpress-theme/16211759 which comes with Visual Composer plugin.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Before buying, I wonder if you have to “darken” the boxes of the contact form where the customer enters the data. I found very clear and can go unnoticed, something else is stopped updating? I see that time does not have news on the subject.
Hello,
The border colors can be adjusted via Styling Options of the theme but we can provide you a simple custom css that only changes the form borders as you wish. The theme is stable at the moment and we are updating frequently for fixes and new features.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Whenever I use product sliders or posts, the OrderBy parameters seems to be ignored? For instance how can I order by randomized? It always shows all posts as Ascending or Descending by title. Thanks!
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
Add the code used into the thread and or export the template, zip it, upload it somewhere and add the link to that zip into the thread.
http://support-rt.com/Thank you.
Best regards, Theme support
hi, can we add add to chart from product showcase page, under product inquiry as Product Elements ?
Hi
Can you refrase your question as i have no idea what you mean by above and thus do not know what to answer.
Best regards, Support
merhaba yakın zaman da tema satın aldım fakat eklenti bildirimlerinde ’’Layer Slider’’ Kurulumu yapılmıyor acaba içerisinde mevcut olarak gelmiyormu
Hi I have purchased your theme recently but the plugin declarations “Layer Slider” doesn’t sound as if the setup is not made available in one of
Hi
If you register on our forum you can read here how to install the plugins manually by ftp or by the TGM installer. http://support-rt.com/forums/topic/tutorial-installing-rt-themes-in-wordpress/
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hi,
I am building a website to rent RC models. But I would need the renting system to work this way:
1) On the home page I want to show (over the main picture slider so using a lyered html code) JUST the Pick up and return date. Nothing else.
2) Once the client selects the pick up and the return date they should be redirected to another page where they can see the full list of available models
3) They select the model (in this page also we show prices) and they get redirected to the final page where they can see all the features of the model and the possible add-on options.
Is this possible with this theme?
Thanks!
Fabio
Hi
The revslider included in the theme supports layers and the layers supports html. The woocommerce plugin which is not part of the theme but supported can do the points in 2) and 3)
Note as far as i know the revslider can also pickup woo commerce products.
Please contact the revslider sales page and or documentation to get more info on their layers and their abilities.
http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380
http://themepunch.com/codecanyon/revolution_wp/documentation/
Best regards,
Theme support
Hi, How can i customize the single portfolio view? I want my single image on left and some text and headline on left.
Hi,
I am sorry, but it is not possible with the current design. I will bring this thread to the developers attention and if he decides to implement the suggestion you will see in one of the next updates.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Best regards,
Neo
Theme Support.
Hello we are having some issues with images in product categories. The product images are not showing in the product category overview.
Here is product category Services: http://bit.ly/2bSy0ev As you see in the overview the images are not showing. Only on product detail page the image is showing.
Now I checked the image url. It is looking for the image on the server Maintenance.jpg – which is not on server. Strangely as we uploaded that. Only on server is Maintenance-500×381.jpg, and some other sizes.
Any help on this issue is appreciated! looking forward for your reply.
Hello, We have just replied you on the forum. Please check.
Hi Guys,
Could you confirm (or state otherwise) that latest version of theme is fully compatible with WP 4.6 and safe to update WP, please 
I don’t see it listed under ‘Software Compatibility’ section.
Hello,
Yes, It is compatible! We’ll check the compatibility option when ThemeForest added to the list.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Cheers mate!
Is this version support PHP 5.6.25? After I upgrade the PHP the website is down. I contact the support of my web hosting, the support told me that this theme cause the website down.
Hello,
Yes, It does support! You may have a plugin that doesn’t support it. Also, please make sure that you are using the latest version of the theme.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Hi, My wordpress has been updated to 4.6 I tried to update my header slogan under the “theme options”. But it still using the old slogan. I tried deleting the cache but its not working. I also tried editing template builder, and it works. Is there compatibility issue with 4.3.6 for the theme options?
Best Regards
Hi, i fixed it..nothing to do with the wordpress version i guess..thank you
Best Regards
Hi, Yes the theme is compatible with WordPress 4.6. I’m glad to hear that you have managed to resolve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com
Best Regards
Hi,
I’m using this item which was originally purchased by my employer. I’m having an issue depicting the slogan set in the Header Settings on pages that are constructed with the template.
Please help if you can.
Thanks
Hi
Can you please post your issues in the rttheme 18 section on our forum.
You can create a forum account using your purchase key which you can download at the themeforest account you bought the theme with
Our forum is located here http://support-rt.com
If you dont have access to the themeforest account to retrieve the purchase key, please contact your employee for the themeforest logins he or she bought the theme with in order to gain access to our forum.
You can also contact envato on this to regain access.
Best regards, Theme support
Hi There I am trying to change the font colour of my testimonials, just wondering where I can do this? Thank you.
Hi
Thank you for buying our themes. You could try custom css
.testimonial.item .text > p { color:red}
Please put this css code into the field inside RT-Theme 18 > Styling Options > Custom CSS page.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
I set sticky header background color white, but it’s still showing transparent.
Hi, We have replied the you at https://themeforest.net/comments/13853969
What a surprised, Search not working in page? search work only for blog, What the solution?
Hello,
Search should work for every post and page including the templates. If you are referring the tabular contents of product details page you can follow this solution http://support-rt.com/forums/topic/search-content-in-products/#post-83956
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, i have just updated to latest v 1.9.6, haven’t created a Google API key, but the contact page map still works. Is this ok? Should i create and set API key for possible issues in the future?
thanks
Hello,
Yes, according Google’s announcement, it will still work for websites created on before June 22nd, 2016 without an API key.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
thanks
Hi, im fixing this theme for a client on his website, as soon as i turn on woocommerce almost all pages get 404 error? is this a known issue? tnx
Hi, Try to re-save permalink settings and be sure the product showcase and woocommerce are not using same slug names. Please use our support forum at http://support-rt.com for your upcoming support requests! Kind Regards
Hi,
Need help. I already upload all them demo file but my site still not looking good. I follow the link here. http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/
Here my site http://greenpestbuster.com/.
Pls help ASAP.
Thanks
Hi, I see your “Coming Soon” page only. Please disable it.
Hi, Already disable. Pls help ! Thanks
Hi
We replied in the forum to you. Please checkout our answer(s).
Best regards, Neo Theme support
Where I can change google API key to enable google map on contact page?
Hello,
Updates are on the way! You can use this fix for now http://support-rt.com/forums/topic/fixing-google-map-error/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
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