823 comments found.
Search Result of Where can I change the text?
Hi omersenyuz,
Please open a support ticket at http://support.thememove.com and our developer will help you to solve this issue.
P.S. Just a nice notice. We can see that your ThemeForest account displays the Support Expired badge 
You should extend your support period via your ThemeForest dashboard, it will be convenient in case you need help.
Thanks & Best Regards,
ThemeMove
Hi, i am going to purchase your template, because it really fits for my needs, but when you will update it ? Thank you.
Hi andzaloo,
Recently, we are updating some features for Structure. After 1-2 weeks, we will release new version of Structure.
Thanks & Best Regards,
ThemeMove
Having a problem with the contact us page map. No matter what coordinates I add, the map still displays a location that is a few km/miles away from where it should be… How would I fix that?...
Hi bamboo_web,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
ThemeMove
Hello! Before buying me know if you can translate the theme to Spanish. if I can also use the currency Colombian peso. Thank you very much!
Hi ammeboutique,
You can use loco translate or WPML to translate your site into Spanish. You can also use a plugin to get the Columbian peso currency.
Best Regards,
ThemeMove
Hello, when I try to view your demo at structure.thememove.com, I get a virus alert from my anti virus software that says: Virus found JS/redir.27_F and the site doesn’t load!
Hi, I have fixed this issue already, you can check it now. Thanks!
hello, its still coming up?
Hi, I see that our competitor did it. However, we fixed it already. If you need any help, just contact our developer at http://support.thememove.com
Best Regards,
ThemeMove
Hi, thank you for the wonderful work. How can I add the “house like” graphic in the menu items when clicked or hoovered?
Thanks again
Hi RafailOps,
Please contact our developer at http://support.thememove.com and our developer can give you the instruction in details.
Best Regards,
ThemeMove
hello my client bought this theme Im trying to change url of the products to go to another page but is not working http://structure.thememove.com/homepage-01/
Hi ozil23,
Please submit a support request with a purchase code, our developer will help you to solve this issue.
Best Regards,
ThemeMove
I just resolved I had to edit the Essential Grid Item Skin Editor
Thanks!
Hello,
Can you make Lato font to support the Greek Language, please?
Thank you in advance!
Hi teleraise,
I’m not font author and I cannot make it. This is Lato font’s author team: http://www.latofonts.com/team/
Or you can find a freelancer to help you in this case.
Best Regards,
ThemeMove
Hi ! can you tell me if the Theme is compatible with lazy-load and smush plugins ? Thanks !
Hi valonette,
You can install the plugins. If you meet any difficulty, just contact our developer directly at http://support.thememove.com/support/tickets
Best Regards,
ThemeMove
How do I update WP Visual Composer and Revolution Slider? WP Visual Composer especially needs to be updated as there are Bootstrap CSS conflicts with the revised theme and there have been numerous updates to Revolution Slider…
Hi bamboo_web,
In this case, you should open a support ticket at http://support.thememove.com, then our developer can help you to fix it.
Best Regards,
ThemeMove
Thanks. Will do. Was just wondering if it wouldn’t be easier to have the plugin updates bundled into the theme update?
Hi,
We’ll update as soon as possible. However it takes time for Envato reviewing, so, we’d like to support you directly, it will be faster.
Hi, beautifull theme, very easy installing, but I don’t find impo for shopping and product page, how is possible remove “add to cart” button? tks. Regards. david
Hi davidfront,
Thanks for your love with Structure. Please send this question directly to our developer at http://support.thememove.com and he’ll reply you asap.
Best Regards,
ThemeMove
hi i have problem to import sample data notice this message : ERROR http_request_failed: Could not download demo media package. Please use this direct link or contact our support staff.
and i don’t success to import sample data
Hi pouriiiiia,
Please open a support ticket here: http://support.thememove.com and our developer can help you to fix this issue.
Best Regards,
ThemeMove
i submit a ticket(#8462) at http://support.thememove.com. Please help.
Got it, we will reply you within today!
Have a great day, ThemeMove
Hello
I am hvaing an issue with columns with VC.. I updated both the theme and plugin. Please help. site is: http://5f9.89d.myftpupload.com
Hi jpgthemes,
Please submit a support ticket at http://support.thememove.com and provide your admin login information, our developer will fix this issue for you.
Best Regards,
ThemeMove
Hi, are your themes retina optimised? It does not look like this on the images I see?
Hi,
Our theme is retina ready, if some images are not retina optimized, you can use plugin to make it perfect.
Best Regards,
ThemeMove
Ok thank you for a fast reply!
You are welcome!
Can i get Demo files to import to my website
Hi,
Just provide your purchase code and submit a support request at http://support.thememove.com we’ll help you to solve this issue
Best Regards,
ThemeMove
i am planing to but this theme. i have few doubts . is it possible to change Logo size and can i get this theme for demo purpose.. just like for 7 days or 15 days demo?
Yes, you can change the logo. About demo purpose, do you mean you will upload our theme to two different sites?
Hi, I am using a temporary domain while I setup my new WordPress site because our company would like our old website to remain active until I complete the WordPress one. Will I be able to change the domain once its complete without having to purchase another license?
Hi scantronusa,
No problem. In this case you can do it.
Best Regards,
ThemeMove
Hello, on mobile, the slideshow on the service page gets cut off. See here: http://structure.thememove.com/services/design-build-package/ How do I make the slideshow center instead of getting cut off
Also, what are the options for the social icons that are in the header? When I edit that menu, all I see is the “Navigation Label” field and I have no idea how to find the list of available labels/icons. Thanks
Hi
Thanks for your comments, they make our theme get better. We have fixed all the issues you have mentioned and will update it in the next version.
If you cannot wait for updating the theme, you can send us a direct support request at http://support.thememove.com
Thanks & Best Regards,
ThemeMove
For the sticky header, when I scroll it jumps down the page a lot. Is it possible to lower the amount it jumps down the page? I can provide an example of what I’m looking for if you want
Hi JohnsonDesignCo,
Thanks for your comment. With this issue, I advise you to submit a support ticket at http://support.thememove.com – this is our private support channel, you can freely contact our developer and ask him to help you. Just remember provide your purchase code & admin login information.
Best Regards,
ThemeMove
Its not an issue, its even on your demo site. look here: http://structure.thememove.com/services/design-build-package/ When you scroll once, it jumps down the page and you cant even see the title anymore. how do i reduce the amount it jumps
.vc_images_carousel {
max-width: 100% !important;
}
Is this website OnePage fit?
Hi,
If you want to set OnePage site, our developer can give you a hand. Just ping him here: http://support.thememove.com
Best Regards,
ThemeMove
