279 comments found.
I have just downloaded the latest release of your theme on themeforest and it is version 2.1 not 2.2 as stated! Also where do i add in the API info for google maps?
Hi, I forget to change value number version so it has happend, sorry for that. I will update now. With API info, follow here to change: http://prntscr.com/chrfe9 Thanks
I have just downloaded the latest release of your theme on themeforest and it is version 2.1 not 2.2 as stated! Also where do i add in the API info for google maps?
Hi, I forget to change value number version so it has happend, sorry for that. I will update now. With API info, follow here to change: http://prntscr.com/chrfe9 Thanks
Hiya, My shortcode doesn’t have that inout field!? i have downloaded the latest version and replaced the plugin with the new one! Im working on a local server so have screen grabbed the fields – http://prnt.sc/chzf4s and lower http://prnt.sc/chzffu
...sorry that should have read…”My shortcode doesn’t have that input field!?
Yes, old version haven’t got it, need update to latest version. For carefully, need backup all code + database before. Thanks
i downloaded again and its all good now! cheers
Thanks for your feedback.
How can I place an image inside of a page that would be 1. the full width of the page and 2. parallax (like your file “07_21_Shortcodes_ParallaxSection.psd”)?
Hi, 1. With full width of page & image: - Must set layout full for page & haven’t got sidebar, here: http://prntscr.com/cfvm3g - Add row element => choose fullwidth: here: http://prntscr.com/cfvmc9 - Add color or image background here: http://prntscr.com/cfvmkk 2. Parralax: After add image background, choose setting parallax for element here:http://prntscr.com/cfvnsn Thanks
Thanks. Resolved this. I would only add that with your first step, I had to go to the specific page, scroll down, and there I found the Meta Options. That wasn’t clear.
So for others: Pages > (specific page) > (scroll down to bottom of page) Meta Options > Page Layout.
You are right. But i want explain a bit, all settings from ThemeOptions are default for entire website. Value settings on each page/post only apply for page/post itself, and they will override value from ThemeOptions. Thanks
When I click on Save & Generate CSS, after clicking Save Changes, I get a pop-up notification, “There was a problem with your action. Please try again or reload the page.” Please help.
Please check follow: - check variable memory_limit on your hosting/server => if lower 128M => increase it to 128M - check permission files: style.min.css & style.css on directory root my theme can write/update file or not => if not, please setup. If done but still error, i need your account wordpress to check directory, your account on my help desk can’t login. Thanks
What specifically should the file permissions be set to? 644? 664? 666?
Please try 666. Thanks
I am having difficulty with the sub menu – it doesn’t display and I cannot figure out where to check to see if it’s activated, or where I can make changes. Please help and advise.
Can you tell me exactly what you want? I can show you how to do it. Thanks
I don’t see this: http://prnt.sc/cg2bbc – a submenu of secondary nav items. I have published pages – children of parent pages – but do not get a submenu to appear: http://prnt.sc/cg2cu5 (*Note that the first item is being hovered over. This should produce a submenu in black, below)
I think you should give me your account wordpress, i will check directly on your website. Do it by send message profile on this link: https://themeforest.net/user/g5theme
I have (from account: stew278)
I cannot get Styling Options to work. Every time I select a different color (Primary for example), I click Save Changes and then click Save and Generate CSS. But nothing changes. There is no custom CSS on individual pages, as I saw suggested above. Please advise on how I can get this fixed.
Thanks for your information, but i can’t login with your information on my help desk, here is form i entered information, http://prntscr.com/cfvds0 Please re-check and may be temporary remove security to check. And i need your account administrator to check problem Generate CSS, thanks
I am having a big issue with the loading icon staying on the screen, the page has loaded behind it but the icon stays and I can’t use the menu. I have sent you login details, can you help please?
Hi, sorry fore reply quite too late but what is your email address? Please send via message profile to check soon. Thanks
Hi, i only received 1 email here: http://prnt.sc/cfyn7t So please re-send and re-check for me. Thanks
ok I will send you everything via private message on themeforest later, thanks for the help
Thanks, waiting your response.
Question: When using visual composer I am not seeing the responsive tab or the option to hide on desktop, mobile or tablet? This is a standard feature with the visual composer plugin why is it not in this version?
No, i don’t override or customize anything of it, i need your account wordpress, website to check directly. Please show me exactly where error. Thanks
I’m having difficulty installing the Megatron Framework Plugin. Every time I try, it tells me that it wasn’t installed and I get “Download failed. Unauthorized.” I’ve purchased the theme – can you help?
Hi, please send to me your account wordpress and ftp(if can), i will check & install for you, don’t worry. Send to me via message profile or topic on my help desk at http://support.g5plus.net Thanks
Hi! Awesome theme!
Top 1 
Only a simple question…
Is it possible (in the overlay menu (full-screen)) include another menu to the left of hamburger menu? Only with code customization?
Thanks for your time!
Rgds!
Hi, i really don’t understand your mean, what does “hamburger menu”? Please explain more exactly what you want. Thanks
Hi, thanks,
I want to say that is possible in the Header 8 include a menu more to the left of mobile menu, like in your homepage of Megatron (in the live preview).
Rgds!
Hi, You want click here: http://prntscr.com/cdvkay then open menu left like here: http://prntscr.com/cdvkf4 right? if true, i can’t do it for you because must change code too much for it. Sorry very much & hope you sympathy with me. Thanks
No exactly… thanks for your time… I finally solved touching the php. 
Ok, glad to hear that.
Easy to install the basic theme. Instruction are very clear. However I bought this to include a video portfolio and I can’t find the instructions on how to embed from Vimeo or other video hosting sites. Any help would be appreciated!
Hi, you go to create Post, then do follow: http://prntscr.com/cbxheu Enter your url video to (2) as image(current my theme support link youtube & vimeo, with other: request me via help desk for update). Hope help you. I just create an example vimeo here: https://vimeo.com/117669654 Thanks
Hi, I have a problem with your theme. I’m using the left menu and the menu items which has a sub menu I used an # to create just a title for the sub menu, but this only works on the home page, when I’m on the other pages of my site the sub menu doesn’t show… What can I do?
Did you click to items menu display? With Left Menu, you need click to show child menu item, like:http://prntscr.com/cbx1hf If you still error, let me know exactly what you want & give me your account wordpress, url website, i will find a solution for you. Thanks
Hi, thanks for answer me. And yes, I clicked the parent item and doesn’t show the sub menu but this only happens when your on another page which is not the home page… So, there’s any mail where I can send you the access?... Thanks!
You can send via message private here: http://prntscr.com/ccr2v7 on url https://themeforest.net/user/g5theme The best, you should create topic on my help desk at http://support.g5plus.net, it is easier follow. Thanks
Ok fine! I’ve created a topic: http://support.g5plus.net/forums/topic/left-menu-doesnt-show-sub-menu/ ... Thanks!
I replied on your topic, follow it. Thanks
When will the Theme be updated to insert Google Maps API Key?
Hi, i updated on 23-August, here: http://themes.g5plus.net/megatron/changelog.html You can download and update to your website, read more how to update plugins to latest version here: http://support.g5plus.net/knowledge-base/how-to-update-shortcodeframework-plugins-to-latest-version/ Thanks
I tried to open a support ticket after registering and logging in but it just brings me back to the main page, can I get an email, I just need you to look at a live site as it is very slow to load.
Thanks
After register success, go to here: http://prntscr.com/c9nj46 then scroll down to bottom to create topic here: http://prntscr.com/c9njc5 You can send me your account wordpress, url website via message profile to check. Thanks
Its tells me to login but there is no login button. I am going to email you now.
Thanks, pls send url and screenshot, it will easier to understand. Thanks
Hi, i have sent you a private message be grateful if you could help me out??
Thanks
Gary
Ok, please wait a bit. I processing one by one. For faster, you need create topic on my help desk http://support.g5plus.net Thanks
Just replied to your via email, i will change solutions for that and will update on version 2.3. Please wait a bit. Thanks for your patience
How to change favicon?
You can go to ThemeOptions and do follow here: http://prntscr.com/c7kod1 But you did not buy my theme. Why do you have it? Thanks
Hi,
I am trying to update the blog posts page, I have chosen the page in Settings-Reading and updated the page but its still showing a different page set up.
Where do I choose the Blog Single ‘Posts’ page for when you click the read more ?
Thanks
Do you want settings layout for “Single Posts”? if true, go to ThemeOptions >> Single Blog here: http://prntscr.com/c53n4v If not, please explain more a bit via screenshot what you want, sorry but seem i’m still not understand full your mean. Thanks
You are correct, it is for just the Single Posts but it won’t let me change the Top header, is this taken from default settings?
Can I email you, I have the site online and have a few more simple questions
Just rated 5 stars, I can’t believe that I hadn’t rated yet 
Hi, do you want change style header for blog listing page, right? Default header style for blog listing is in theme options. With each post/page you want change to difference, please edit post/page then setting to override value default(theme options). Sorry for my english may be you will confuse a bit. Hope you sympathy with me and understand my mean. You can go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your information there.. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Let me know exactly what you want, i will answer or find the best solution for you. Thanks
Hello 1 question, must i buy visual composer in order to update the plugin?
Hi, thanks for your interest my theme. When you bought my theme, you can update Visual Composer life time free. Of course, you must download from us then manual update to your website what ever you need update. Why? i bought Visual Composer(extended license) which allow include in my theme then distribute to all our customers. Any question, feel free let me know. Thanks
Hi, i dont see in my doctor template, the form with the appointment. Please i need this o one explain, how i do edit that section. Thanks
Hi, did you use One Click Install Demo Data for hospital template? here: http://prntscr.com/c29lcq When you choose & install it, your website will look like our demo here: http://themes.g5plus.net/megatron/hospital/ In case, you choosed it but your website not like that, send to me your account wordpress(via private message or help desk at http://support.g5plus.net) to check. I will do it for you, don’t worry. Thanks
Hi, I was send the private message the last week, and i don´t have any aswer to you. Please i need the solution for my buy. THanks
Oh, i checking & reply all question everyday. If you send in last week, i think we lost it or your email was not come to me. Can you do by open https://themeforest.net/user/g5theme then send here: http://prntscr.com/c6c0zj I checked and saw you created account on my help desk: http://prntscr.com/c6c3d6 but haven’t got any topic. Read more here before send: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks & hope you sympathy wiht me.
Hi, Pre sales question. I wanted to look at your various Header/Footer layouts within Options. For Headers 15 onwards… http://themes.g5plus.net/megatron/main/header-style-15/
I get cannot establish database connection.
Any ideas ?
Hi, thanks for your information. I’m just access and see normal, here: http://prnt.sc/c1g0p8 Please try again to check. Thanks
Hi, it’s fine now. Thanks
Glad to hear that, any question feel free let me know. Thanks