590 comments found.
Hello,
At the header, next to the main menu, I would like to change the mini cart icon, currently there is a bag, I need to change it to an actual cart icon, Thanks
You can change bag icon to shopping cart icon by add custom css code in JanStudio > Theme Option > General Layout > Custom CSS Style
.jas-icon-cart .pe-7s-shopbag:before {
content: "\e66e";
}
Review dont work on my site.
This enable on woocommerce panel, but dont work in Product Pages.
http://imgur.com/a/LnCL8Did you change setting like this screen shot https://monosnap.com/file/UQUFBVIDLVcjK7KCKcwExB467JRyIs#? I check my theme it work ok.
You should enable comment in Setting > Discussion https://monosnap.com/file/SBJw77SOtXoEnbxOgk1RR5DCYpl9xs#
How i can change the defeault brown color?
You can change by copy syntax code of style.css in themes > gecko to style gecko_child and find #b59677 and replace with your color
Best regards!
Hello, is there a way to import the product swatch gallery via CSV import? thanks
Sorry, You can import variation for product via CSV import but with Swatch gallery don’t have option.
Regards!
I want to remove the featured post place holder on some pages like, shipping information, terms and conditions and Refund & Exchange information pages. Is there an option to do that? I don’t want to see a place holder on certain pages like the category pages, after you click in the thumbnail becomes the featured image but its pixelated and blurry. How can i use a category image but not on the category page. I prefer no header on those pages just images and title.
You can add custom css in JanStudio > Theme Option > General Layout > Custom CSS Style
.page-head {display: none;}
Regards!
Ok thanks I used that, now the top of the page after I click into category, header is gone, thank you. But there is no Title on the page now. How to fix that?
.woocommerce-page .page-head {display: none;}
Regards!
that just put the picture back on the page. I want text, only.
You can add custom css to hidden image on page and reduce space
.page-head { background-image: none; padding: 50px 0;}
THANK YOU I WILL TRY
Still displays the image. only smaller, I will try to add css to display a colour rather than an image.
You can try with
.page-head { background: #b59677 !important; padding: 50px 0;}
Change #b59677 with your color code
thank you again.
I took it down to 20 px looks better. 
perfect thankyou so much!
If you love our theme and support, pls help us rate for our theme at https://themeforest.net/downloads, that will help us in sale.
Thank you very much!
Hi JanStudio, I am trying to remove the product tags from all the products pages and i tried .woocommerce-product-tags { display: none !important;} but it doesn’t work.
You can try .product_meta .tag_as {display: none;} Best regards!
not working sorry
Sorry, you can try with .product_meta .tagged_as {display: none;}
I want to remove the featured post place holder on some pages like, shipping information, terms and conditions and Refund & Exchange information pages. Is there an option to do that? I don’t want to see a place holder on certain pages like the category pages, after you click in the thumbnail becomes the featured image but its pixelated and blurry. How can i use a category image but not on the category page. I prefer no header on those pages just images and title.
Hi,
Is there a custom css to hide the “showing all [x] results” in the filter bar on the shop page? 
.woocommerce-result-count { display: none !important;}
Regards!
Hello, I have a Variable product and selected the option “Enable Openswatch for this product” to yes, the main image lost the Zoom function. I also checked at the theme options and the “enable zoom Image” option is ON
Hi,
Can you send us your website URL ?
Hello, How can I contact you guys in order for not make the url public, thanks
You can drop us message at https://themeforest.net/user/janstudio Regards!
Can the header be sticky?
Yes, you can enable sticky header in JanStudio > Theme Option > Header > Header Sticky
Regards!

Is the VC layout capability for the first part of hte product page? or after the image slider / Excerpt & Add to Cart?
Hi
Visual Composer only can use with description tab of product.
Regards!
Cool. I have a full premium subscription to YITHEMES. Can I use the premium version? or do I use the bundled?
Sorry for so many silly questions. Just short on time to test….
Yes, you can use premium version for plugins used for our theme (wishlist, mail subscribe popup) that’s good, if you want use more another YITH plugin you need check style to match theme style
Regards!
Hello, please help me, thanks.
Theme Options – WooCommerce – Hover Style : The product listings remain the same regardless the selected option.
UPDATE: I was looking at a shortcode, not an actual product list. thanks
SOLVED
Sorry, can you tell me clear your issue? You can’t select hover style layout?
its all solved, thanks
Hello, Is this theme compatible with Wordpress Multisite?
Hi,
Our theme has compatible with WP Multisites
One of the best looking themes I’ve ever seen- working in it now!
Had a question regarding a product listing image slider. I am looking to have the individual product image slider match the size of product images uploaded. How can I remove the orange margin in the below?
http://take.ms/17OxcThank you!
Hi, ktranff,
https://monosnap.com/file/WrgZOB9X64Q01IeYQ49EYi59JtDmSe#
You change setting of “Single Product Image” match with your image.
Example you have image: 1000×1000. you put number to these field is: 750×750
After setting done. You need use Regenerate Thumb to re generate thumbnail
https://monosnap.com/file/kBNLGnlJC5VsUwQILXfIzbjyz2HMbP#Best regards!
Thank you for the help! I have gone ahead and changed the image dimensions within the Display settings and regenerated thumbnails, however the two button sliders are still far apart within the product listing. Is there a way to conform the two button sliders around the image?
https://s16.postimg.io/ifq7hzaw3/Screen_Shot_2016_09_17_at_4_49_21_PM.pngCan you send us your website link and temporary admin account via our profile, we will check and help you solve your problem.
Best regards!
I can install demos without “gecko sample data”?
Hi, we use plugin for user can import demo with one click after you install sample data you can disable plugin. Regards!
I know, but, your plugin delete all my pages. I need import one demo, but i cant delete my other pages/posts/products.
If your site have content, you shouldn’t using import sample data. You can setup another site and import demo content for that site and after you copy page you want import to exist site.
Regards!
Hey, I contacted you by email , you received ?
We replied your email. pls check.
Thanks
I have many customers complaining that they can not access the site with Internet Explorer 9 .
Here in Brazil Internet Explorer it is still one of the browsers standards.
Can you send us your website link, we and wait for us check and update for IE9 because it out date for along time and Microsoft recommend customer upgrade IE version and drop support for old version https://www.microsoft.com/en-us/WindowsForBusiness/End-of-IE-support. It hard for us because we need install old OS with old browser.
Regards!
In Brazil, many computers have Windows XP or Older =(
My site – https://planetamacboot.com.br
You can try this plugin and alert user update browser https://wordpress.org/plugins/advanced-browser-check/
Regards!
Can Visual Composer design the TOP part of a product detail page?
Hi,
Thank you for purchase and using our theme!
Sorry, Visual Composer only can design in Description Tab of Product detail.
Regards!
One other issue. I selected the header layout to where the Search, My Account and Cart icons would be in the top bar. But they’re located to the right of the logo.
In short, I need to remove the hamburger menu that’s on the left and move the items on the right to the top bar (as shown in the thumbnail image of the Header layout I chose).
Any ideas?
Thank you for purchase you can use header layout 2.
To hide hamburger menu on desktop you can add custom css in JanStudio > Theme Options > General Layout > Custom CSS
.jas-push-menu-btn {display: none;}
@media screen and (max-width: 800px) {
.jas-push-menu-btn {display: block;}
}
Best regards!
It seems weird to have the mobile hamburger menu to the left of the actual menu when viewing on a PC. How can we disable it? Thank you!
Hi again,
How do I disable the subcategories that are above the product listings on the shop page?
As always, thank you very much for your replies, truly appreciated! 
Hi,
You can disable the subcategories on shop page by go to WooCommerce > Settings > Products > Display and follow our video https://youtu.be/bdvlJYK_aZo
If you love our theme and support, pls help us rate for our theme.
Thank you very much!
Hi again,
I’ve started adding in test products to the shop and have discovered that when clicking the button on an affiliate product it doesn’t redirect me to the affiliate site like it should. Instead it “loads” and tries to add the affiliate product to the “mini cart”.
I’ve made sure that “external/affiliate product” was selected as the product type so I’m not sure whats wrong.
How do i disable the mini cart or fix this problem?
Thank you for report.
You can download file at https://www.dropbox.com/s/c9ekqgwux8h99yi/external.php?dl=0 and put it in themes > gecko > core > libraries > vendors > WooCommerce > templates > single-product > add-to-cart
We will release update to fix this soon.
Best regards!
Hey there, I am having a really difficult time triggering media queries using the theme options css editor. Any suggestions?
Can you explain more, you mean you want using media queries for responsive? You can use code below for reponsive.
@media only screen and (max-width: 800px) {
}
@media only screen and (max-width: 768px) {
}
@media only screen and (max-width: 736px) {
}
@media only screen and (max-width: 640px) {
}
@media only screen and (max-width: 568px) {
}
@media only screen and (max-width: 480px) {
}
@media only screen and (max-width: 414px) {
}
@media only screen and (max-width: 375px) {
}
@media only screen and (max-width: 360px) {
}
@media only screen and (max-width: 320px) {
}
Best regards!