978 comments found.
We are looking in buying your theme, we ran a test to check the quality of the them but we are a bit disapointed in the score for the code. Can you look into it and tell what you think if there errors pointed out. Also we ran a test with google speed insight and maybe it coulb better. Here are the links. http://nibbler.silktide.com/en_US/reports/ievent.janxcode.com and https://developers.google.com/speed/pagespeed/insights/?hl=fr&url=http%3A%2F%2Fievent.janxcode.com%2Fhome-3-count-down%2F
Hi, Please note you are using other theme to check.
Sorry about that, my mistake.
No problem, You can also check our theme, we got featured in themeforest and we are in top event themes. We also have 2 more event themes
Skrill transaction reference: 1924205628.
hope you are now able to download theme
This is the tenth did I write to you. Support ticket1: 632460; Support ticket2: 632215…
I bought “im Event – Event & Conference WordPress Theme”, but the product has not been released! I want the theme, for which I paid. It’s unbelievable your ignorance to solve my problem. I made the payment via MasterCard and not get the theme? Unfortunately, I chose to buy through the Envato and it’s been almost one day and nothing.
Did you purchased the item? Your status not showing as client.
Please send me purchase code to verify you as customer
Skrill transaction reference: 1924205628.
The Envato is taking me from serious! I feel horribly outraged! Skrill transaction reference: 1924205628. Support Ticket:632880
Hi, Please download theme here: https://themeforest.net/downloads
Check here: http://pho.to/AR237
Hi,
I have just updated to the latest version but now this created two issues:
1.) The Contact form now gives me a reply from “Register event successfull example@gmail.com” – Check the settings and this is not in any fields.
2.)The Menu stop working every i click on the menu the page not longer scrolls down.
the site was fine, before the update.
Please advise.
Hi, Please send to me your wordpress admin + FTP + website link. I will check help you.
Hi,
I have just send you a private message with the details.
Thanks…
Hi, I checked your mail. Please send website link for me.
Hi, Done. Please check your emails. Thanks
Hi, Please check again. I checked and it is working
Hi,
Please see the images: http://pho.to/AS4Hh
1.) The Contact form now gives me a reply from “Register event successfull example@gmail.com” – Check the settings and this is not in any fields.
Please advise.
Hi, I think you are using Registger event form not contact form 7. You can change mail in Theme Options >> Register form settings
Hi, Not Sure exactly what you mean.. the registration form is working fine… but after the update the contact form is not, as shown on the above images.
Please advise the theme was fine before the update.
Hi, Sorry for this bug. We fixed for you. We will update this bug in version 3.0.1
Best regards,
Jthemes
How do I change the menu colour and font style? At the moment its not very readable! I look forward to a prompt response
Hi, You can change in Theme Options >> style settings
Hi, the current menu font is very unsuitable. I need to change the font style, but there doest appear to be any customising options for this – a prompt response with a solution will be appreciated.
secondly, I would like to get rid of the gradient overlay that is part of the home page 5 slider and simply have the homepage slider with a featured picture no overlay.
I look forward a solution
Lastly, I need to create a list of two sets of speakers. an x8 speaker list and a x21 speaker list. The x21 list will have its own page and be more exhaustive, whilst the x8 will be a feature listing. But I cannot seem to differentiate the two… So each time I create a speaker it features on the list… This is a difficult them!!
1: Font for menu option: You can add bellow css to style.css file
.sf-menu.nav > li > a, .sf-menu a{
font-family: serif;
}
2: You have to make by your selft. We don’t support this3: I don’t really understand your mean.
It’s the menu font that requires modification. Lastly the gradient overlay and how to get rid of it., you have not answered this question for me. The page you have noted is not the page that has the overlay. I believe it can be found within the banner settings….
Hi, Our theme doesn’t use gradient overlay for slideshow so you have to make it by your self. Thanks so much!
hello, how do i make the time go in order on the schedule? The event times are all over the place.
For example, first event is 07:30 – 08:00. Second event after should be 08:00 – 08:10 but whats happening is another event is appearing first which is 14:50 – 15:10.
The schedule settings are set up as follows: Order by: ID Schedule Order by: ASC
please help. thanks
Hi, You can choose Order by slug and edit event’s slug.
Hi, I am having an issue with the Google map. The map shows for a couple of seconds then it disappeared and the following error shows: Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details
Can you please help.
Hi, Please surely you are using latest theme version
hello, my website does not require attendees to make payment. They just need to simply register. How do people that have registered on my site receive a confirmation email with there registration details?
thanks
Hi, Please go to Theme Options >> Register form settings and choose like here: http://pho.to/APIHh
I did that setting but when I register for the event with my email address, I am still not getting a confirmation email that I have registered for the event.
However, I am getting a confirmation email to the email address I used as the website administrator that someone as registered for the event.
My question again is how do the registered guests (non paying guests) receive an automatic confirmation email that says they are registered to the event? thanks
Hi, We are checking this problem. In WordPress 4.6.1 have some update about email function. Please patience.
hello i need to make my website live right now. Can you please help with this issue asap?
My question again is how do the registered guests receive an automatic confirmation email that says they are registered to the event and has all the information for the event that they registered to? Note that my event does not require payment. Please help with this issue as soon as u can. I need to get this site live today. thank u!
Hi, I checked with wordpress 4.6.1 and email function is good . You can send to me your wordpress admin + website link so I can check help you. Also you should contact with your host provider about email function.
Best regards,
Jthemes
hello, i tried again and still not getting a confirmation email back to me that i registered. It should not have anything to do with the host provider… I do get emails back as the admin that someones has registered ok. Please help asap.
hello, i really need your help right now. The event requires attendees to start registering today. please respond. I sent an email to you with my website admin login details too.. been 3 days waiting. thanks
HI, I config again form setting for you. and your site is working.
Hi. I Would like to change and add more button in one of the sliders. can I define the template of the slider ?
this is what I want to do and make more button:
slider – “Register Now” – “button 2” – “button 3” – “button 4”
Hi, You have to customize slideshow shortcode http://pho.to/APIHN
Where can I find documentation to help with installation?
Its in the ” All files & documentation” which you can download from your downloads page. If you can not find tjat thn please email me on jakjim@gmail.com and we will take care of everything
Thanks, I managed to find the documentation.I must say its quite limited and difficult to find. I am now trying to sync the contact forms to my email address but this seems to be problematic. Is this something you can help with?
Hi, Please note some config in contact form 7. WordPress 4.6 has somes change about mail function.
Hi, I would like to change the woo commerce button title from ,y button text to the words add to cart, which is more industry standard. I require some support to resolve this.
Hi, Can you sent to page that you want change button text ?
I bought this theme and installed it ok. My question is how do I choose this option for the theme? – http://demo.ovatheme.com/imevent/home-2-cricle/
I basically just want to get rid of the hexagon shapes and make them circle.
thank you
Hi, You can choose home page is cricle. Go to Setting >> Reading >> Static home page: http://pho.to/APIHC
Hi team, a little question to understand where I mistake. I create a new slideshow group and I’ve added 2 new slides checking my group name. so I add in page slideshow item and write slug name. but I receive an error “We cannot display this gallery”. Where I wrong? Thanks Antonio
Oh, Please follow exactly the documentation. Also our theme doesn’t use words like “We cannot display this gallery”. You can send to me your wordpress admin + website link. I will check help you.
Ok with your phrase “lso our theme doesn’t use words ” I’ve understand the problem was a gallery plugin. Disabling oldest plugin used is ok. Thanks.
You are welcome!
hi
i am having issues with SEO and this theme. I keep getting errors as there are multiple H1 tags on the page.
How (or where) do I change the section titles so that they are not all H1 tags?
Thanks.
Hi, You can change in wp-content/plugins/imevent-common/shortcode/shortcode.php and custom like here: http://pho.to/AN3hO
When I upload the latest version of the theme to my server, I got this error for js_composer.zip file: —Opening BINARY mode data connection for js_composer.zip —Virus Detected and Removed: CSTM.Scanner.Found.PHP.Malware.Fake.Image.File.UNOFFICIAL Is something wrong with js_composer.zip file? Thanks. V
Hi, We download js_composer.zip file from themeforest. I don’t think it include virus. Please download again theme and check again.
Hi, First I would like to thank you for the amazing theme…. How is it possible to change the font on each heading (not the content, but headlines) Many thanks in advance
.section-title{
font-size: 24px;
}
.section-title small{
font-size: 24px;
}
Theme rows and slide shows in RTL not working correctly
many parts in the homepage are oriented to left in the RTL
Does anyone checking the problem ???
Hi, We will update this week. You can send to me your wordpress admin + FTP. I will update for you.
Best regards,
Jthemes
When exactly the update will be available ?
I am asking as I have conference very soon ana have to launch the website by the end of this week
Please reply it is urgent case
Can you please send me your ftp and admin details as we asked earlier
I sent them already, but I am working now on a sub-domain and I need the update files to install them to the my new website by myself. when will you issue the update?
Sir I have to launch my new website tomorrow, can I have the updated theme working in RTL today? urgently please
Hi, Please check again your FTP, I can’t access it. I’m ready to update for you.
Best regards,
Jthemes
I have sent them just now, please check
+ imevent/style.css + imevent-child/style.css + imevent/assets/js/theme.js + imevent/assets/js/theme-init.js
Hi, thank you for your great support After I updated the theme worked well with RTL but in the mobile it doesn’t response well. egyouth.com
the theme is not responsive in the RTL on mobile while it is responsive well in the LTR. Plz advice how to solve this issue as the conference is very soon and I have to finish it
It is working well with Iphone but with samsung it is catastrophic, very bad
Sir, The RTL is for sure not responsive with android devices, How to solve this ? http://egyouth.com
Hi, Please note you have to choose your language is Arabic. Go to Settings >> General >> Site Language is Arabic
Sir, my language is already arabic
please thats urgent, the theme is not responsive in the rtl on androide devices
I don’t know why you are not supporting me. I need urgent support for this issue
Hi, Please follow exactly like: Go to Settings >> General >> Site Language is Arabic. Or send your wordpress admin to email: ovatheme@gmail.com.
I sent you my wp admin please check problem
any news ??
Please check your email
como es la estructura en el visual composer?
Can you please write in english
Is there a better way to contact you for support? I sent a couple emails but never heard anything back. On a fresh install the top of the site is pushed down and the right side gets blown out.
Hi AvantInnovations, I’m checking your problem. Please wait.
Best regards,
Jthemes
Still waiting for help
Hi, I checked your site with safari, chrome, firefox and the all is the best. Please check again.
I think this is a mistake in the theme. Please tell me how to change the text for the woocommerce button on an individual page? See this screen print: http://pho.to/ALbWP
Hi, This is problem of woocommerce. You can follow this documentation: https://docs.woocommerce.com/document/change-add-to-cart-button-text/
The documentation say to add code to your functions.php file. That file is in imevent. If I add code won’t that be a problem when you update the theme?
Hi, You can try add in themes/imevent/woocommerce/global/wrapper-start.php file
why didn’t you make the button text “Register” on both the shop page and the single product page? Please look at the “Register” button on this page and then click on the photo of the product and you will see the button test is “My Test Button” http://heartofamericabellydance.com/shop/ How did you make the button text “Register”?
Hi, You can make folder: imevent/woocommerce/add-to-cart/single-product then copy file plugins/woocommerce/templates/single-product/add-to-cart/simple.php to above folder. Note edit simple.php file like here: http://pho.to/AN3hE
I found a easier solution. You already had put the code into functions.php. But, you did not change the button text. I suggest you change the the following code when you make your next updates to the theme. I changed this: add_filter( ‘woocommerce_product_single_add_to_cart_text’, ‘woo_custom_single_add_to_cart_text’ ); // 2.1 +
function woo_custom_single_add_to_cart_text() {
return __( 'My Button Text', 'woocommerce' );} Now my functions.php has this: add_filter( ‘woocommerce_product_single_add_to_cart_text’, ‘woo_custom_single_add_to_cart_text’ ); // 2.1 +
function woo_custom_single_add_to_cart_text() {
return __( 'Register', 'woocommerce' );}
Hi, How can I hide or remove the menu on the mobile? Thanks
@media (max-width: 767px){
// Your css to hide menu
}
I hope that this help you.Best regards,
Jthemes
Sorry, but I don’t understand. I need to write that line or find that? And what is the code I need to write?
http://share.pho.to/ALWQT/qw/originalThanks.
@media (max-width: 767px){
.navigation.closed{
display: none!important;
}
}
