373 comments found.
I am having the same problem with the space above the header. Please help it seems like i have tried everything to take it out
Hi, thanks for contacting!
Please use the following code in Theme Settings – Elements – Custom Codes – Custom CSS:
.middle_inner > p {
padding:0;
}
And save changes. The code will eliminate the spacing.
Thank you!
Hi,
I’m getting extra space in the header and the background slider images is not covering all the way to the to like the demo. What i’m i missing?
I forgot to add a video so you can see. The top header is NOT Active. Even when i take donate button out and search, it’s still grey
https://www.dropbox.com/s/gibiyb0j8e7d5n6/header.mov?dl=0Hi, thanks for contacting!
Please use the following code in Theme Settings – Elements – Custom Codes – Custom CSS:
.middle_inner > p {
padding:0;
}
And save changes. The code will eliminate the spacing.
Thank you!
Awesome thanks, it worked.
How does the counter widget work for the front page? Not sure how to activate that to begin working
Hi again!
We used Events Countdown widget provided by the Events calendar Pro plugin, which it’s not included to the theme package as we have no rights to redistribute it. Appreciate your understanding.
Thank you!
Thanks, Can you add a screen share video tutorial on how to add it on the front page….Also, the link to the plugin. thanks
Thanks for the reply!
Sure, here’s a link to plugin’s website. And here’s a screencast to show how Countdown widget was added for our demo. Kindly let us know if any additional instructions are required.
Thank you!
Hello, I have a quick request. I’ve submitted a ticket yesterday and I haven’t got a response yet. WP isn’t installing my theme (my-religion). Instead it gives me this message “Are you sure you want to do this? Please try again.” I need help please. I’ve already submitted a ticket.
Thanks in advance
Hi, thanks for contacting!
Could you please specify the ticket number? As to your problem – we’d kindly advise you to upload the theme via FTP, all required instructions are available in the theme documentation available in Docs folder of the main archive (that’s index file, please open it with your browser).
Thank you!
Hi. Awesome theme. Just wanted to know if the them uses Visual Composer. Thanks
Hi, thanks for your interest!
Visual Composer (Page Builder by wpbakery) isn’t included in the theme package, we used our own Visual Content Composer with a huge custom shortcode collection.
Please feel free to ask further questions. Thank you!
I have a space gap between the top of the page and part of my logo gets cut off. How can i make it like the demo?
Hi, thanks for contacting!
Please send us a message including the link to your website and WordPress credentials so that we could see how we can help you.
Thank you!
Hello there, is this theme ready for translation?
Hi, thanks for asking!
Sure, the .pot file for translation (as well as detailed instructions on how it can be done) are included.
Thank you!
i mean if it supports two languages with an option to choose from?
Hi man, which option should I enable or disable so that the heading becomes transparent so that the slider image acts as background of it?
Another question: there are two events plugin, but only one of them is working and is not displaying the month view as the demo site, can you please help me on this, I have to deliver this project by 3 im my local time.
Hi again!
To have two website languages at once there’s a need to create subdomains or use WPML plugin (which is compatible with the theme, but not included in the package).
To replicate navigation displaying please select Header Overlaps Content option on each page or in general settings (in Theme Settings – General).
As to the month view – have you selected an appropriate option in Events – Settings – Display as shown on the screenshot? If the problem with month events view still persists, please don’t hesitate to contact our support team.
Thank you!
Hi there,
I just saw the top menu adjustment, but you still missing the map plugin on the feedback page which is not working, and the calendar that doesn´t display as in the demo.
im realy out of time and my client wants it for tomorrow can you please speed it up.
Thanks
Hi again! So I guess you’ve already submitted a request regarding these problems, could you please specify the number of your ticket?
Thank you!
ticket number: 25352
Thanks for the clarification! Have you received a reply from our support agent Alex? It was sent to you on Tuesday, the letter was possibly redirected to Spam folder, please check it.
Thank you!
Hi there,
just saw your email, is there a way to insert the “Eventos” plugin in the pages as it’s does not appear in the components grid?
Thanks
hi, thanks for asking!
Please make sure you’ve enabled required events views as shown on screenshot and altered settings in Events – Settings – General. As you can see from the settings, Events URL slug is used for building the events URL. So in fact there’s no need to create a separate page with events, it will be generated automatically and such page will have a slug you entered.
Thank you!
Is there any way to just use demo page as my home page and then just edit all the content or would i just have to recreate it to have that layout?
Hi, thanks for contacting!
To make your website similar to our demo please import demo content by following instructions from our How-To. How-To is located in the Docs folder of the main archive downloaded from Themeforest. That’s index file, please open it with your browser.
If you’d like to recreate only one page or in case any personal assistance is required, please don’t hesitate to contact our support team. Thank you!
Hi – great theme!
Would it be easy to integrate mailchimp into this theme? I’m thinking it will be but just thought I’d check first.
Thanks 
Hi, thanks for your interest!
At the moment we can’t guarantee Mailchimp plugin compatibility with the theme as we haven’t tested it. Though we can’t deny that such plugin might work properly with our My Religion theme.
Thank you!
Thanks
Hey guys, thanks for the theme.
Two questions i’ve installed the theme here (www.thechristadelphians.com.au) and when i try to log a question on your support page it tells me “Invalid URL”
Secondly how can I remove the grey bar at the top of the page?
Thanks Carl.
Hi, Carl, thanks for contacting!
Please check this page: http://cmsmasters.net/support/ and let us know if it’s available on your end (in fact it should be). If Link to website field rejects your link, just please add it in Describe the problem field, it will work.
As to your second question – do you mean exactly navigation background color? Kindly let us know.
Thank you!
Hi, I’m a little bit lost here. Where do I choose for the Modern ou Classic? Love the Theme, btw!
Hi, thanks for contacting!
You can choose which version of demo content to upload at the stage of demo content import, we include all required files for both of them. Just please note, that there’s no possibility to have both versions at once and switch between them, you need to choose a version and upload it according to the instructions from our How-To.
How-To can be found in Docs folder of the main archive, that’s index file, please open it with your browser. In case any personal assistance is required, please don’t hesitate to contact our support team.
Thank you!
Thank you.. but de demo content is no importing. It’s failing.. and I did what the How-to is saying..
Need some help
Hi, thanks for contacting!
To receive personal assistance please send us a message here with all required WordPress and FTP credentials.
Thank you!
Ok. Done! Thank you 
Thank you! Could you please specify the ticket number?
Yep! #25043 
Thanks a lot! Please note, that response time might be up to 2 business days, though we’ll surely do our best to get back to you as fast as we can.
All the best!
No problem. Thanks! 
Hello, I submit a ticket through your support site on Friday, Sept. 9 but haven’t received a reply yet. I bought your theme. I followed all the procedures. When it was time to install the plugins, I got the error message “An error occurred while installing CMSMasters Content Composer: Download failed. Not Found (same error for the 5 plugins). - I went to the folder wp-content/themes/my-religion/framework/admin/inc/plugins and all the plugins (in zip file) are there. - Before installing the plugins, I made sure I changed the settings of the wp-folder from 755 to 777.
Can you please help me? I LOVE YOUR TEMPLATE and I cannot wait to start working on my site.
Just in case, my item purchase code ends in 8f9e4e10b662
Hi, thanks for contacting!
We never leave tickets unanswered, our support agent Kate responded to your request #24574 on Monday (as our support team works Monday to Friday). Please check your Spam folder as sometimes letters can be redirected there. Or there might be a typo in the email you entered. We’d kindly ask you to send us a request again here and specify the ticket number in comments to check the progress. And we can also advise you to try the following solution: plugins located in /my-religion/framework/admin/inc/plugins/ folder of the theme package can be uploaded manually via dashboard. For this purpose you can use Plugins – Add New – Upload functionality. When automatic installation fails, it can be helpful. Just please note, that you should use the package downloaded from Themeforest, unpack it and find plugins within.
We are eager to make our customers satisfied with the product and support and we’ll do our best to resolve this problem, just please resubmit a request again, as advised earlier. Looking forward to your ticket.
Thank you!
Hello, Thank you for your QUICK response. Wow! Perhaps I misspelled my email when I entered the ticket. Anyway, I tried your suggestion and now I just sent you a ticket through your site. Thank you again! Looking forward hearing from you!
Thanks a lot for getting back to us!
We received your new request, its number is 24702, our support agent will respond to it as fast as possible. One more clarification – is your website on a local host at the moment?
Thank you!
Hello. It’s hard to explain but will try. WP has been installed in the server (mediatemple) that only I can access using a hosts file entry point to an IP address given by the administrator. The DNS of the domain name points to another server where I have the “coming soon” page. The idea is that when the site is done, I was going just going to flip the DNS to where wp is running. Does it make sense? If having this setting is not helping (assuming you need to access the wp environment), I will ask the administrator to make wp accessible. Thank You !!!!
Thanks a lot for the explanations. We’ll definitely do our best to resolve the issue, and finally letters sent by our support agents are received on your end.
Thank you!
Hello. Do i need to submit a new ticket in your support site or just continue with the email thread I received from Alex? I have a new question which I wrote it in the email thread. Also, my site is live now (meaning wp access is possible now). Thank You! Thank You!
Hi again! You can continue in the previously submitted ticket (if it’s still open, support agents can close them after some time of inactivity) or send a new one.
Thanks a lot!
Hello It´s posible have this website in different language? English – Spanish or English and Dutch – Thank you, It´s a Beautiful theme
Hi, thanks for asking!
Sure, you can use WPML plugin for such purpose (just please note, that it should be purchased separately, we don’t include it in the package) or possibly create a multisite/add subdomains for both languages.
Thank you!
Is there a way to relocate the shopping cart icon to the top navigation menu?
Hi, thanks for contacting!
There’s no such possibility for a cart button, as to other elements – you can enable Header Additional Content in Theme Settings – General – Header – Header Additional Content and a Top Line (can be found in the same tab).
Thank you!
First and foremost, I LOVE this template. I am new to wordpress so I was going to give up shortly after diving in, but am I ever glad I stuck with it. I love the format, and I love the design you put together – simple and well-organized on wordpress. With that being said, I have a few questions:
1. How do you enter profiles but change the order of how they appear when aligned horizontally? I want to reorder the profiles but, after playing with various settings, I’ve been unable to do so.
2. I’m getting a javascript error when attempting to enter in the coordinates for google maps, would you happen to know what would cause this? I’m receiving this error on multiple devices.
3. Any advice on best methods for storing and uploading podcasts to this template?
Hi, thanks a lot for your feedback!
1. The order depends on the date when the profile has been published – “older” profiles are shown in the first place. To edit the date please click on Edit in Publish section as shown on the screenshot.
2. Please send us a message here to receive the latest theme archive, which includes update for Google Maps displaying.
3. Possibly Soundcloud serice (available via Embedded shortcode) can be helpful for uploading and storing podcasts.
Please feel free to ask further questions, we’ll gladly answer them. Thank you!
Hi,
I have a few questions.- Is the theme broken into header and footer files where I can edit these globally in the php level or is everything driven by a page builder-like engine? We are curious how much ramp time would be needed to refine this theme if the client would like to make changes to global element placement.
- Can we continue to create custom post types with ease or will future updates likely break them? We are guessing the functions.php file may be replaced from time to time if we do an update. We are wondering if you added some form of “include” method to allow us to extend the functionality.
- Can we continue working with custom archive and single pages or are we locked in with what is provided?
- Lastly, this question is hinted in bullet #1… How much control, and how easy is it, to reorder sections of the page? With that, how easy is it to replace the queries used for the sections with our own? We might be using a section for an entirely different purpose using a custom query from another post-type.
I look forward to hearing back. We love the look of the theme.
Hi, thanks for your interest!
1. In fact there’s no need to edit theme code to change layout – it can be altered both on each single page and in general settings. And surely general settings are also responsible for global elements common for the whole website, like header and footer. Changes of any kind won’t take much time to be implemented.
2. Please note, that we can’t assist you in such modification and generally don’t recommend our customers to implement serious customizations. In case you’d still like to add customization, a child theme will help you preserve changes despite theme updates. As to “include” method – it hasn’t been used.
3. You can easily change the existing pages/posts/projects, etc. and add new ones.
4. We’d kindly pay your attention to this video demonstrating how easily shortcodes can be managed. It’s taken for another product from our portfolio, but general idea for My Religion theme is the same. There are also other videos under Features menu item, so you can see that sections reordering, color management, changes in layout and many other options can be accessed through a convenient dashboard.
Please don’t hesitate to ask further questions, we’ll gladly answer them. Thank you!
I noticed that the slider doesn’t display on the mobile responsive version? for your demo modern classic?
Thanks for asking!
We disabled slider on smaller resolutions, it can be done in slider settings and surely it’s optional.
Thank you!
Unfortunately my host, hostgator, will not allow me to change the php settings, is there any way around this that you know of?
Hi, thanks for contacting!
In case you’re referring to edits in .htaccess file – the theme can still be successfully installed and demo content imported even without them, in such cases we advise our customers to proceed without changes.
Please keep us informed about the results on your end. Thank you!
How do you import demo content?
I’ve imported some demo content, but they whole site looks weird. Nothing looks like the demo you have shown here.
Hi, thanks for contacting!
Theme documentation includes instructions for demo content uploading, How-To can be found in Docs folder of the main archive (the one with demo data, Licensing, etc.), that’s index file, please open it with your browser. After demo content import there’s a need to choose a main menu and a Home page – without that a website looks absolutely differently. Please also note, that images are substituted with placeholders as we have no rights to distribute them. Please let us know what is currently not satisfying in the website displaying, sending a link or screenshots can be really helpful.
Thank you!
So after examining the demo content and trying to upload some, you’ve really used a weird way importing. You might want to look for a more user friendly way. I’ve purchased 100’s of themes and this is the first that makes it this complicated.
Hi again! Thank you for your suggestion, we’ll take it into account. Could you please update us on the progress with your website, is any assistance required at the moment? We’ll be glad to answer any further questions.
Thank you!
Yes I’m having problems getting the demo content uploaded. The sliders and the rest of the content.
Our support team will gladly assist you with demo content uploading, just please send us a message here with WordPress and FTP credentials. Usually our customers successfully import demo content without additional help, as all required instructions and files are included, but we’ll surely help you, if you’re experiencing any hardships. Just please submit us a request to receive personal assistance.
Thank you!
I’m trying to import the demo content and I get the following error over and over:
Failed to import
and
Menu item skipped due to invalid menu slug: main
I changed the folder permissions. Any suggestion?
By the way, really like your theme.
Hi, thanks a lot for your kind words!
In fact for most of the customers demo content import goes quite well. As to your case – our support team will gladly assist you and investigate the problems, just please send us a message here. Please make sure to add WordPress and FTP credentials.
Thank you!
hi, great theme,
Is it possible to mix elements from the modern version with the classical version?
Reards
Hi, thanks for having interest in our product!
Yes, different styles and content elements (shortcodes) can be combined.
Thank you!