225 comments found.
Hi, I have a pre sale question:
In photo tour section (http://prntscr.com/czkxii), when I click in any picture, it goes to a blog post. Is it possible to change that and open a photo gallery (like a lightbox) with larger pictures instead?
Another question: How does the “neighborhood feature” works? I don’t have a nice picture like this one (http://prntscr.com/czlpt0) to place the spots.
Can I set this up in a different way? (like this: http://prntscr.com/czlqfp)
Hello, About your first issue, this section is built with a help of slider widget. Unfortunately, there is no opportunity to make it like a pretty photo. You can do it with a help of an additional plugin or additional coding of files. About your second issue. Hot spots are made with a help of shortcode. There is a screenshot http://screencast.com/t/bUsQ9Kf9fXHn You can paste any image and put spots that you need. Best regards.
Hi, does theme have regular menu, for top of page navigation?
Hello Dewwondm, Thank you for interest in our them! In wordpress admin panel there is an option to select left, right and top menu. Top menu looks like usual menu. Best regards.
Hello, I’m having an issue with importing the demo content.
Hello, i have an open ticket concerning the left menu in the ticket system! Could you please help me? 
920558 is my ticket number
Hello Gregdino, You have got reply on your ticket:) Best regards.
Hello, i have an issue with import demo data, the same as s-shinin. I have an open ticket 919087. Could you please help me? Regards.
Hello Gregdino, You have got reply to this ticket /919087 Please, check it. Best regards.
Answer is done on the ticket system!
i really need to go forward with this project! Could you please make me a sign?
Hello Gregdino,
It seems your has issue has been solved and everything works in a proper way 
Best regards.
Hello tamara_support, Thank you for your help! Regards
Hello Gregdino, You are welcome! If you have any new theme issue do not hesitate to submit a new ticket in our support system. Best regards.
Hi, how can i delete mainmenu from left side icons? Thanks
Hello Spuna,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi cool theme, how to change the footer?
Hello Mariacappon,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Did that… can you reply?
Hello Maria,
We have replied for you two days ago. Please, check your ticket https://themerex.ticksy.com/ticket/909880/
Let us know whether you can view the reply.
Best regards.
What a beautiful design, love it!
Hello Ackmatoff, Thank you very much for your kind words! We would be happy to see you as our Customer. Best regards.
Hi, is there an overview of the animated icons? I´m getting crazy finding them…
Hello,
Please, contact us via ticket system. It will be much faster and more effective.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
HI! I would like to update the plugin themerex addons. Where can I? Thanks!
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
this theme support RTL?
Hello Newglobes,
Thank you for your interest in our theme! Unfortunately, this theme does not support RTL.
Best regards.
Thanks for awesome theme, I really like it… I imported all dummy content but the content for Apartments for Rent didn’t get imported and I couldn’t find the place to add properties for rent…Could you help me with that?
Hello Idfy, Thank you for your kind words! We have got your ticket and have replied for you. Please, check it. As for property posts for rent, you can create a separate category, for example, property posts for rent. Then, create a page, select blog template and in theme options of your page select category that you need to be shown. For more information you can contact to our support system. We will be glad to assist you. Best regards.
hi dear, can i add more icone in side of screen? right now it is 10 i want add 4 more, and the Toggle are movable can i put it in map and link them to other pages?
best regards
Hello Hadoo,
Thank you for your interest in our theme. You can add extra 4 icons via wordpress admin panel with the help of trx_anchor, so it will have a scroll. In order to link your map to another page you can use default wordpress anchors.
Best regards.
Dear Customers,
We are sorry for the inconvenience. Temporary Ticksy support system is not available now. During few hours it should start to work again and you will get your ticket replies.
Best regards.
Really Eye Catching Theme Good Luck !
Hello Dropletthemes. Thank you very much for your nice review! Best regards.
Hi, i’am trying to install demo data, and get errors, like: Error load data from the file ‘http://windsor.themerex.net/demo/default/users.txt'. Please, try again! Error download next part of remote archive with media ‘http://windsor.themerex.net/demo/default/uploads/uploads.001'. Please, try again! And so until end of data types. How can i solve this problem?
Hello S-shinin,
Please, contact us via ticket system. It will be much faster and more effective. We need access to your wordpress admin panel and FTP.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Ready
Hello s-shinin, Thank you for submitting a ticket, you have got a reply. Best regards.
Hi there, nice theme. How flexibel is your theme in regard to add a new site (icons on the left side)? . Creating an Agent profile site or change the language to german (WMPL). Thanks for your feedback. Regards Simon
and changing the color scheme…
found all informations within your item details. Thanks
by scrolling down within Appartments Plans the navigation (01-06) will not be shown…
Hello DesignPlanet, Thank you for your interest in our theme. I have checked Live demo. Navigation works in a proper way. Can you specify device and browser you are using for testing? Best regards.
Yes your right, it was my fault. Sorry
Hello DesignPlanet, No problem, we would be happy to see you our customer!
Excellent work! GLWS!
Hello Coffeecream, Thank you very much for your nice review!
Congratulations! Good Luck With Sale
Hello joomlastars, Thank you very much for your nice review!
Congratulations! Good Luck With Sale 
Hello Saihoai, Thank you for your mice review!
Very Nice work GLWS
Hello BbioonThemes, Thank you very much.
