Hi,

Video backgrounds are not working on mobile devices due to technology constraints – it is not possible to get the consistent behaviour of video players in the background on all mobile OS and all browsers.

Video backgrounds fall back to the background image on mobile devices.

On the other hand embedded videos work across all devices.

Kind regards,

BoldThemes team

Hi,

As you have noted, Accent color setting in Customize changes colors globally. If you want to individually customize different aspects of individual page elements, you need to apply some CSS.

In order to achieve what you want, you need to add custom class to desired Image element. You need to edit image and add for example myHoverColor to the field Extra Class Name(s). If there are already some classes there, just add space and your new class myHoverColor at the end.

Once you do that, please add the following CSS statements to Custom CSS field of Appearance > Customize > General Settings panel:

.myHoverColor .bpgPhoto .captionPane {
    background-color: #ff0000 !important;
}

Change the color code accordingly. Once you do that any image with the myHoverColor Extra Class Name will have red (or whatever color you have defined) hover.

Should you have additional questions, please feel free to leave a ticket at https://boldthemes.ticksy.com/ and our support team will be glad ti help you.

Kind regards,

BoldThemes team

Thank you, I was putting the extra class name in the wrong element. Putting it in the column did the trick!

Hi,

Can you tell us which version of Firefox and which OS are you using? We have tried Firefox 51.0.1 and the menus are working without any issues.

Thanks in advance,

BoldThemes team

Hi,

Thanks for heads up. Please apply the following patch:

Edit eventim.php in your wp-content/plugins/eventim folder on your server and locate the following statement:

if ( $page_anim != 'impress' && $animation != '' ) {

change it please to:

if ( $page_anim != 'impress' && $animation != '' && !is_search() ) {

It should resolve the issue. This patch will be included in our next update so you can freely update the theme in the future.

Thanks once again and sorry for the inconvenience

Kind regards,

BoldThemes team

Hi,

Please find the page structure here: http://bold-themes.com/local/halfpage.txt

You need to paste it in text tab of classic WP editor – so if you see Rapid Composer’s interface, please click Switch editor, paste the code on text tab, and publish the page. Afterwards, you can switch back to Rapid Composer.

Please set the background images of the sections according to your preference.

They need to be in this form: http://eventim.bold-themes.com/wp-content/uploads/2015/12/split-screen.jpg

Generally, you need to have two columns – left and right for the content.

Kind regards,

BoldThemes team

Hi,

Sure. Can you please leave a ticket at http://boldthemes.ticksy.com/ with the url of your site and wp-admin credentials? Our support team will be glad to take a closer look.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Can you please leave a ticket with wp-admin credentials on boldthemes.ticksy.com and our support team will take a closer look at the issue?

Thanks in advance,

BoldThemes team

Can it be set to slide automatically without needing to scroll or clicking?

Hi,

Yes, there is a setting in Customizer for slider transition delay so you can set automatic transition of slides and the delay between transitions to whatever you like.

Kind regards,

BoldThemes team

Great! Thank you very much.

Hi,

Please set the Size attribute of image element to full. It should prevent the element from using thumbnails and force the full image.

Let us know if this resolves the issue.

Kind regards,

BoldThemes team

Hi,

Sure, can you please leave a ticket at https://boldthemes.ticksy.com/tickets/ with wp-admin credentials and we will take a closer look?

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

You are probably missing functions.php file in your child theme folder. Please create functions.php file with the following content:

<?php
function theme_enqueue_styles() {
    $parent_style = 'parent-style';
    wp_enqueue_style( $parent_style, get_template_directory_uri() . '/style.crush.css' );
    wp_enqueue_style( 'child-style',
        get_stylesheet_directory_uri() . '/style.css',
        array( $parent_style )
    );
}
add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' );
?>

Once you create it, all changes to style.css in child theme folder should be reflected on the site.

Kind regards,

BoldThemes team

Hi,

Thanks

Currently we do not plan to release an HTML version.

Kind regards,

BoldThemes team

Hi,

Please keep in mind that Eventim does not have custom post types for events, workshops, speakers – what you see in the demo are all static pages. So, yes this gives you the freedom to support multiple events.

Related to list of events in different days, please take a look at porposed layouts on our demo – they all support multiple days:

Kind regards,

BoldThemes team

Hi,

Please keep in mind that Eventim does not have custom post types for events, workshops, speakers – what you see in the demo are all static pages. So, yes this gives you the freedom to support multiple events.

Related to tickets, you can either use WooCommerce and its plugins or integrate external ticket management system via JavaScript widgets or shortcodes.

The third option is to use our cost calculator plugin which comes with the theme and use it with PayPal – http://eventim.bold-themes.com/conference/about/buy-tickets/

Kind regards,

BoldThemes team

Hi,

Eventim does not have custom post type for Events so there is no way to search for events or filter them by metadata such as category, tag venue or speaker…

Events are static pages.

Kind regards,

BoldThemes team

That’s very disappointing. Any plans to consider adding this functionality in a future release?

Hi,

Currently we do not plan to add such a feature.

Kind regards,

BoldThemes team

Hi,

Can you please leave a ticket at https://boldthemes.ticksy.com/ with wp-admin credentials so we can take a closer look?

Thanks in advance,

BoldThemes team

Hi,

Currently the Eventim theme does not offer this feature out of the box.

You can use third party plugin such as https://wordpress.org/plugins/popup-maker/ for this purpose

Kind regards,

BoldThemes team

Hi,

Yes it is. Please submit a ticket at https://boldthemes.ticksy.com/ and our support team will help you with specific instructions. Also, please note that your support period has expired and that you will need to extend it for any additional support.

Kind regards,

BoldThemes team

Hi,

Yes, the theme comes with the “split screen” feature.

Kind regards,

BoldThemes team

Hi,

Thanks for your opinion, we really appreciate it.

Kind regards,

BoldThemes team