433 comments found.
Hi, You have all these great icon sets loaded into your visual composer, but i was stunned to find out there isn’t a visual preview of them! -It’s just a giant file name list for each set. This makes using the icon element so challenging i probably won’t even bother. I’ve had several themes with icons and they always show a visual picker.
Hi,
Thank you very much for your suggestion! We’ll report that to our developers so they can consider that as potential feature. You can find all your icon previews on manufacturers website. For example here http://fontawesome.io/icons/ and then you just search for the icon name under your Icon shortcode.
Mikado
Hi, You have all these great icon sets loaded into your visual composer, but i was stunned to find out there isn’t a visual preview of them! -It’s just a giant file name list for each set. This makes using the icon element so challenging i probably won’t even bother. I’ve had several themes with icons and they always show a visual picker.
Hi,
Thank you very much for your suggestion! We’ll report that to our developers so they can consider that as potential feature. You can find all your icon previews on manufacturers website. For example here http://fontawesome.io/icons/ and then you just search for the icon name under your Icon shortcode.
Mikado
Dear Mikado Team,
my first question is, how do I get the Revolution Slider included to the Original Sites? I tried to upload it, but I don’t know which file I should take.
My next question is about the icons – they are not shown at all. Any ideas why?
Thanks for help!
Hi,
When it comes to Revolution Slider, you to find demo sliders, you will have to search the whole directory you’ve downloaded from Theme Forest for folder named revslider. There you will find all demo sliders. Just go to Revolution Slider > Import and import them all
When it comes to icons problem, please submit the ticket at https://mikado.ticksy.com/ and our support agent will assist you.
Mikado
Hi, I could not submit the ticket via the support system. Can you pls help fix it?
Hi,
Please try to login with Envato credentials. Let us know how it goes.
Mikado
Hi. Just used the support. Perfect. Came back within a day.
My problem was importing demo data. To fixe it support suggested :
Could you please increase these settings to following values (please note that same settings must be set for the local and master values) or ask your hosting provider to do this for you
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
Then try importing the demo content again.
This worked.
So thanks.
Hi,
We also suggest this
max_execution_time = 300
Thanks for writing back!
Mikado
Hi, I have already submitted 2 tickets about this but didn’t get a reply.
We can’t import demo data. I tried once with Import : Wellspring, Import type : All, Import attachements : Yes. It stopped at 90% I tried again with Import attachements : No, It still stopped at 90%
Thanks
Hi,
One of your tickets has been answered a week ago. The second one’s just been answered. Please take a look. Thanks!
Mikado
Where can i see the ticket answers please ?
Hi there,
I’m looking at buying this theme as it looks great, but as soon as I opened the live demo a really obvious bug occurred.
I hit the menu icon at the top right of the screen, then closed the menu that popped out from the right hand side immediately by clicking the animated ‘x’ icon at the top right. The menu closed but the main background image then only covered about 2/3 of the screen – there was a big chunk of empty white space at the left of the screen.
Will this bug be fixed soon? I’d love to use this theme but I don’t want to encounter such obvious bugs!
Thanks!
Hi,
Thanks for interesting in our theme!
Currently, we’re unable to spot the bug you refer to. Please, make sure you’re visiting our demo website at our server directly, not on Theme Forest preview http://wellspring.mikado-themes.com/yoga-home/
Also, please send direct link to the page if you spot problem again, also browser version, device and OS you were using.
Thanks!
Mikado
Thanks for your answer. Yes it definitely happens on the demo website at the link you provided – http://wellspring.mikado-themes.com/yoga-home/
I’m happy to send screenshots of it occuring. It doesn’t look like I can upload anything here but I can email it to you if you you give me an email address?
I’m on a Macbook Air, Mac OS Sierra 10.12.
It happens on both Firefox 49.0.1 and Safari 10.0, although the portion of the screen left as white space at the end is smaller on Safari.
Thanks for your help
Hi,
Thanks for reporting this problem to us. We’ve inspected and found it on Apple devices.
Here is the fix. Put this code into Mikado Options > General > Custom CSS
.fullwidthbanner-container, .rev_slider_wrapper {
left: 0!important;
}
Mikado
That’s fantastic, thanks.
So is this fix now built into the theme as well? Ie for future purchases, will it be automatically included?
Thanks
Hi,
We’ve reported that to our developers and they will include it in some of the upcoming updates, but we can’t tell exactly which one and when it is going to be released.
Mikado
forum Registered Button not working and second i want to know there is user profile for use forum ?
Hi,
Here is a useful link where you can read about how to setup Register page for BBPress forum https://bbpress.org/forums/topic/need-url-for-new-users-to-register/ If you have any further issues with that please submit the support ticket at https://mikado.ticksy.com/ and our agents will assist you.
Mikado
thanks wellspring support forum or need to install BBPress Plugin ?
Hi,
If you want to have the forum on your website, install BBPress. If you need any further help, you can post at our forum https://mikado.ticksy.com/ and our support agents will assist you.
Mikado
Hello,
Can you help me I need to keep the top bar always visible (even in ipad and iphone) can you please send me the ccs code to do this?
Regards
Hi,
You can add this code into Mikado Options > General > Custom CSS
.mkdf-top-bar {
display: block!important;
}
It will make your top bar always visible.
Mikado
Hi! Prepurchase question: Do you have .pdf files available to download to create a mockup for a client?
Many thanks!
Hi,
Thanks for interesting in our theme!
We can send you .psd files, but you’ll have to write request on this email: office@mikado-themes.com.
Mikado
I tried sending you an email but your firewall sent me a reply saying my message could not be delivered. Could you please e-mail the psd files to noemie@brainhappy.ca? Thank you so much.
Hi,
An email with the link to PSD file was sent to your address.
Mikado
Hi, Please answer these https://mikado.ticksy.com/ticket/890845 https://mikado.ticksy.com/ticket/891812
Hi,
Your tickets are assigned to our support agent and will be answered asap.
Mikado
I just purchased your theme, and on Envato when I go to the Support tab and then click on “Go To Item Support” I get an error message, the URL doesn’t work
Hi,
Ticksy system works fine now. You can submit your ticket.
Mikado
Hi Mikado,
I’ve uploaded a feature image but it is showing the bottom section of the image when I open the post.
Is there any way to choose which area do we want to display once someone opens the post?
Thanks
Hello,
There are few options to manage this. You can either increase image height with some css, or also with some custom css, to set the image showing position. By default, it’s displaying the image from center, both horizontally and vertically.
You can set it to start vertical display from top.
We advise you to submit a ticket to https://mikado.ticksy.com with a link to your site, and our support team will write you the css code you could use for this.
Mikado
Hi, I’d like to translate the theme. I found a .pot template in the languages folder, but not sure where to save the .mo and .po file in order to work?
Hi,
Thanks for choosing our theme! With our Pot file you could generate .po and .mo language files with some software such as PoEdit for translation. Then just place your .po and .mo files into language folder of your theme.
Mikado
Hi! great theme! fews questions, how can I remove the author of, date, share.. from a portfolio? Thank you. How can I anime a single image to make the title appear with the mouse..! Thanks for your help
Hi,
Thanks for choosing our theme!
We can send you minor CSS for removing author sections of your page. To hide social share go to Mikado Options > Social Networks and under SHOW SOCIAL SHARE ON section, set Portfolio item to NO. To hide date, go to Mikado Options > Porftolio and set Hide Date to Yes. We do not have galleries working that way, but we do have some other shortcodes. For example, on this page we use Portfolio list in Our Showcase section http://wellspring.mikado-themes.com/tranquil-home Also there is Info box shortcode. You can take a look at “Power Shape” section at http://wellspring.mikado-themes.com/ Also, you can make combination of single image and text block with animation on load.
Mikado
Cool thanks! What’s the CSS code to hida author section?
Hi,
You’re welcome! Here is the code you can try with:
.mkdf-portfolio-single-holder .mkdf-author-description-image{
display: none!important;
}
.mkdf-portfolio-single-holder .mkdf-author-name-position{
display: none!important;
}
Place it into Mikado Options > General > Custom CSS
Mikado
Hi,
Very nice theme. Some pre-sales questions.
1. How integrated is WellSpring with Visual Composer, e.g. are all your shortcuts available via Visual Composer? I see from the feature list that the Visual Composer frontend editor is disabled. Apart from that, is it a standard Visual Composer install which I could add other addons to?
2. Can links be added to the Clients/Partners logos? Also, can the logos be arranged horizontally?
3. How are the pricing tables created – via Visual Composer or shortcodes? Are there other ways to highlight a column other than the star in the corner, e.g. shading the background?
4. Does the theme use any other custom post types other than Portfolio? For example, is there one that supports audio, e.g. podcasts – there seems to be mention of one in your features list but I couldn’t see it in the demo?
5. Would it be easy to remove the rounded corners you have on a lot of elements, e.g. buttons?
6. How easy would it be to change the layout of the event details page?
7. Have you by chance tested compatibility with Gravity Forms? If so, do you have a link you can share? I’d be interested to see what the styling (especially of error messages) looks like.
8. Do you offer paid customization services?
Thanks, rt.
Hi,
Thanks for interesting in our theme!
1. All the shortcodes you see at our demo site are included. When it comes to front end VC editor we’ve disabled it because it is not fully compatible with some theme features, but you can enable it manually if you wish. For some add on plugins, we cannot confirm compatibility with it, but you could try it.
2. Yes. Partners / Clients are Carousel Items that could be linked.
3. They are created with Visual Composer elements (each VC element is shortcode by it self) There is no option in VC but it could be done with some css modification. We could provide you minor css for this.
4. The theme supports three additional custom post types (Mikado Carousel, Portfolio and Testimonials). Also there are Events as custom post types of plugin we are including within our theme http://wellspring.mikado-themes.com/events/ When it comes to basic blog posts formats, yes audio format is supported, take a look here http://wellspring.mikado-themes.com/superfood-secrets-for-a-healthy-life/ Custom Post Formats for Standard, Gallery, Link, Quote, Video, and Audio blog posts are also added.
5. Yes, we can create custom css code for that.
6. The layout of the events page is unified, but you can of course modify it’s content and hide some parts.
7. No, there is no test environment so you could see how it looks like. Please, note that styling for this plugin is not integrated, but if you need some minor changes custom styling, then our support agents could assist you.
8. No, unfortunately, there is no such an offer, but when you buy theme you get 6 months of support included, which also relates to some basic customization on your request.
You are welcome.
Mikado
Thank you for the quick, comprehensive response. It sounds like most things can be done and if I get stuck you are on hand to help.
Couple of follow-ups though:
Re. #4; You mention an Events custom post type. Is this the one created by Modern Tribe as a part of The Event Calendar plugin or one you have created?
Re. #8. That’s a shame. Are there any developers or agencies that know your themes that you recommend?
rt.
Hi,
You’re welcome!
4. There are actually two of them. One by Modern Tribe, other one is by QuanticaLabs. We use their plugins.
8. We’re just theme authors and we provide support for our works to some point. If you need any advance customization, you can hire someone who can do this kind of job for you at the following link: – http://studio.envato.com
Mikado
Noted. Thanks again.
You’re welcome!
Please answer. Thanks https://mikado.ticksy.com/ticket/873902
Hi,
We’ve forwarded your request to your support team. Member of our support team would get back to you as soon as possible.
Mikado
Pre-Sales Question…
Are the images shown included with this theme?
Thanks, Betsy
www.concreteandiron.com
Hi,
Thank you for interesting in our theme! All the content you see is included with our demo import, but when it comes to images, please note that we purchased most of them on shutterstock where you could buy your own licenses.
Mikado
Is there a way for the top bar to show up in mobile? The top bar thats above the header.
Hi,
Try adding this css code in Mikado Options -> General -> Custom CSS field:
@media only screen and (max-width: 1024px) {
.mkdf-top-bar {
display: block!important;
}
}
that should do it. Some additional css styling may be necessary depending on what exactly you have in your header top.
Mikado
Hello. I have an issue with the theme. When we use the theme’s shortcode to insert a Google Maps, the pointer is always at the same address no matter wich address I put in. Is there a solution for this?
Hi,
This is happening because from recently, Google now requires API key included for maps to work properly.
So, you need to generate your API key online. Here you can read how to do it: https://developers.google.com/maps/documentation/javascript/get-api-key
And after you have generated your API key, you need to navigate to wp-content/themes/wellspring/functions.php file and there add your API key at the end of the code that is calling the google map API. So, that code currently looks like this: http://screencast.com/t/MGgv43AS
And when you attach your API key to it, that line of code should look something like this: http://screencast.com/t/w5pFMv7Rc
So, the attached part basically looks like this after you implement it:
https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEYMikado