Discussion on Impreza – WordPress Website and WooCommerce Builder

Discussion on Impreza – WordPress Website and WooCommerce Builder

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Hello,

How to make a home-link in the “Header Builder” adaptive to the selected language (WPML)? https://i.imgur.com/YCraKMi.png

Hello,

Take a look at this reply.

Let us know if you have further questions!

Hi UpSolution… Is it possible to use my own font in the impreza template? If yes.. Do you have a tutorial video?

As I can see their height is limited by row height, so you can set rows to be full screen, at Row Settings.

Let us know if it helped!

Was just about to do it… but now i logged in after following your font steps (it worked by the why) but now i get this message: https://drive.google.com/file/d/0B4gjWCwdmtpqRVBJcXdaVDl0VVE/view?usp=drivesdk

Please write us a message via this contact form, and share your WordPress credentials there.

Thanks!

Hi, we love Impreza but the visual composer has stopped working. It just says ‘Loading, please wait’ forever. I have the latest Wordpress and the latest Impreza theme version so do you have any idea why this is happening?

Hi,

Please share the relevant URL so we could take a look.

Thanks in advance!

How is it possible to create a menu on the side like the Portfolio example?

http://impreza4.us-themes.com/

Hello,

Go to Theme Options > Header Builder, and change Header Orientation to Vertical there, take a look at this screenshot.

Let us know if you have further questions!

Hi again,
Just another thing. I am using 3 project portfolio grid, if I resize the window here’s how it looks – http://prntscr.com/cq2pr9 – can we have them one unde the other full width instead of 2 on one line and the other one on the 2nd like at 50% width?
Thanks

Hello,

At the moment Impreza theme doesn’t provide such feature out of the box, you can create a ticket on our Support Portal as a Customization, and when our developers have some free time, they will provide a solution for you.

Let us know if you have further questions!

Thanks again for the reply. I tried to do a workaround this, use 4 portfolio items on one row but the layout isn’t ok – see http://prnt.sc/cq6u94 – here are the settings in the backend – http://prntscr.com/cq6vj7
I tried setting 2 columns with 4 items and it works the way it should. I tried setting 3 columns with 3 items and it works the way it should. The only one that’s not ok is 4 column with 4 items. Am I missing something?

Please create a ticket on our support portal as we recommended above, provide the relevant URL, and WordPress credentials via private reply there, so our developers could investigate the issue.

Thanks!

Hi there,

Nice theme! I need some help though. Please see http://triggerise.org/new-site/ – for the 3 items in the portfolio grid, I am using Style 7. How can I change that the default (no hover) state of the portfolio item is fully transparent and not that “pink” color? I’m sure it relates to CSS but can’t seem to put the finger on it.
Thanks

Hi and thanks for the fast reply. It’s working, but just half of it. Now the images dont have the semi transparent layer on top, but when I hover the mouse over the items, they dont change the color. Basicly, on non-hover it works the way I want it, but on hover I would like to work as the original Style 7 – thank you very much!

Sorry for that! Use next code instead:

.w-portfolio.style_7 .w-portfolio-item-anchor:not(:hover) {
    background-color: transparent!important;
}

Let us know if it helped!

Worked like a charm! Thank you!

Hi. I just got the theme. I was wondering what font was used to create the Impreza logo on the Portfolio Demo.

ThanQ in advance.

Hi,

It’s Kaushan font, you can find it here: https://fonts.google.com/specimen/Kaushan+Script

Let us know if you have further questions!

Hi, I was updating the theme and now the text links in the top bar are not working anymore. In the previous version of the theme everything worked fine. Is there any way to solve this? The social links, phone number and e-mail are still working, only when I try to place an individual text in the theme options it’s not showing. Thanks!

Hello,

Please clear all caches, if it won’t help, deactivate all 3d party plugins, which aren’t related to Impreza, and if the glitch will disappear, slowly enable plugins one by one to find the issue.

Let us know if it helped!

Hello,

I have the following situations:

1. If I hide the header and I change the window size then the div that holds the header appears.

2. If I make 1 row to have parallax, I am not able to make another one with the same effect.

I will be waiting for your feedback.

Thanks.

Hello,

Thanks for the feedback!

This question will require additional information from you, some of which may be private. Please create a a ticket on Support Portal, and provide your credentials via private reply (URL, admin username and password)

The Impreza theme has not been working well for us. Unfortunately, UpSolution marked our last support ticket as resolved but the problems we were encountering have persisted and none of the support UpSolution provided has proved helpful. It looks like we now have to pay for further support to fix something that should have been fixed during the 6month support period.

We are disappointed that UpSolution did not help us fix the themes problems when we asked.

Hello,

Sorry that you gained a negative experience!

As I can see, you didn’t answer on our replies on forum, and ticket was closed automatically by support robot due to inactivity, we don’t say that we won’t help you. Please share your issue description, and WordPress credentials via this contact form so our developers could take a look.

Thanks!

Thank you for the prompt response. Our problem is that the our site www.cath-org.co.uk runs extremely poorly on mozilla firefox. We have tried running the site with no 3rd party plugins but the issue persisted. We have upgraded our hosting so we are on a faster server. The issue has persisted. We don’t know what else we can do?

As I can see there is a lack of memory we recommended to increase it, please contact your host, and ask them to increase memory limit to 256M, and also execution time to 300.

Please let us know if it really helped or if you need our further assistance on this topic. Thanks in advance!

hi sir, I have created website www.casagalgibaga.com using impreza theme … but as i seen on mobile some of the features are not working properly on mobile like Menu and header

1. In above, we can click on about us and go to that mobile ( on desktop browser ) but on Mobile browser its not working .

2. We can see email id and social icons on header in Desktop browser but on mobile browser we cant see.

Hi,

You can install Header Builder addon, and adjust these settings using it:

1. Click on Main Menu element to edit it, and change Dropdown Behavior there, take a look at this screenshot.

2. Move hidden elements into desired area, take a look at this screenshot.

Let us know if you have further questions!

Thank you for solving this issue

You’re most welcome! Let us know if you have any further questions!

Hello, in orientation header is vertical so how can i set transparent header to show image of revolution slider below the header.

Header only show logo, menu and background belong revolution slider.

Thank you and waiting for yourr respond.

Hello,

At the moment Vertical Header doesn’t provide this feature out of the box, you can try to accomplish that with custom CSS code yourself if you’re familar with it, or you can hire a separate developer for this particular job.

Let us know if you have further questions!

What Public Support Tickets Plugin or scripts that you use?

Hello,

Can you please be more specific, which exactly tickets you’re referring to? What do you want to achieve?

Thanks in advance! Waiting to hear from you soon!

Hello, is it possible to hide “copyright and menu area” in Blog Posts ?

Hello,

At the moment Impreza doesn’t provide this feature out of the box, you can accomplish that with custom CSS code, append next code we made to Quick CSS at Theme Options > Styling:

.single-post .l-subfooter.at_bottom {
    display: none;
}

Let us know if it helped, thanks!

Works fine thank you

Does Impreza work with multisite (all same owner/company)? Considering purchasing new license for new client but they have a couple mirror sites.

Hello,

Yes, Impreza works just fine with multisite, please note that all licenses are per domain, so you should purchase a license for each domain, take a look at this article. If those mirrors are translated copies of existing site, you can use one license, but you can activate it only on one domain at the same time.

Let us know if you have further questions!

Hello On my website pages are displayed www.website.com/page1/ On my website blog address is displayed: www.website.com/blog/ The items are displayed: www.website.com/blog/article1/

Is it possible that the items are no longer displayed / blog / and displayed: www.website.com/article1/ If yes, how ? Thank you

This question will require additional information from you, some of which may be private. Please createa a ticket on our Support Portal, and provide credentials via private reply (URL, admin username and password)

Thanks in advance!

Thank you but my support for Impreza has expired

Hello,

It means that you should renew your support, please take a look at this article for detailed description.

Let us know if you have further questions!

Hello,

I try to install Ultimate Addons for Visual Composer after i’ve updated to 3.6. But i’ve got an error: no valid header. Any help on that?

Thanks in advance!

Krijn

Hello Krijn,

This question will require additional information from you, some of which may be private, please create a ticket on our Support Portal so our developers could investigate the issue better.

Thanks in advance, waiting to hear from you soon!

Hello,

can we set the minimum height of the contact form message box so it doesn’t mess up the bounds when set to the minimum height like this: http://imgur.com/a/FiSoj

Hello,

You can append following code to Quick CSS at Theme Options > Styling:

.w-form textarea {
    min-height: 100px;
}

Let us know if you have further questions!

Hi!

I want to use the Impreza with Woocommerce. The sample page Login (http://impreza.us-themes.com/pages/login-page/) does not display the Register link or lost password. If I buy the Impreza theme will be possible to have these links on this page?

I need the user to register through the registration process (not purchase) the Woocommerce from the Register link on this page login and not just as Wordpress user. It is possible?

Thanks.

Hello,

Yes, it’s possible to add these links, take a look at this reply. Unfortunately, this form doesn’t provide such feature out of the box. WooCommerce will create WordPress accounts anyway, so it’s better to customize WordPress register page, you can try find some 3d party plugin to customize WooCommerce page, usually there are plugins almost for everything, by the way, you can check all theme features yourself on this test drive server.

Let us know if you have further questions!

Hi! I activated the theme but it is still in 3.3.2 version. It was supposed to update automatically, wasn’t it?

Hi,

Yes, it supposes to be updated. This question will require additional information from you, some of which may be private. For your convenience, we moved your question to support forum. Please provide credentials via private reply (URL, admin username and password)

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