UpSolution

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3315 comments found.

jwflitho

jwflitho Purchased

Hello, This theme was updating through WordPress but it looks like i have missed two updates. Is that no longer available, or was there a setting that needed to be changed to move up from 4.9? Thank you.

Hello,

You can update from 4.9 to the latest version right away, take a look at this article. Don’t forget to make a backup before updating to be in safe.

Let us know if you have further questions!

jwflitho

jwflitho Purchased

There is no notice of a new version in WordPress and the Update Now link is not available. I do use a child theme, so I tried switching to have the main theme active but that did not help either. I ended up updating manually, but since the notices no longer show up in WordPress I did not know i was running an out-of-date theme. My question here was whether there is a setting in WordPress / the theme that I need to change so that I get notifications and have the ability to update through WordPress. Thanks for your quick response!

Hello,

Please provide your website credentials via this contact form so we could take a look.

Thanks!

Hi, I installed the theme, but it does not show me anything. I need help, to present how it should be and so, make the changes.

Hello,

Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our engineers could investigate the issue.

Thanks in advance!

adora914

adora914 Purchased

Hi If I purchase this theme under regular license, can I install it in my main domain and also in a subdomain?

Thanks

Hello,

Unfortunately, not. All licenses are per site. So you should purchase a separate license for each site.

Let us know if you have further questions!

kpott

kpott Purchased

Hi guys!

We really love your theme. We might have a feature request. We would love for your theme to have a better mega menu. Similar to the result in this plugin : https://codecanyon.net/item/clever-mega-menu-for-visual-composer/19228144?s_rank=11

We have tried to buy plugins to have a similar result, but none can be installed. Probably because of the way the header builder works. This would really help when making an online shop etc…

Thanks and keep up the good work.

Hi,

Please create a feature request with detailed feature description and we’ll consider implementing it if it receives a significant amount of voices from other clients.

Thanks!

Hi, can anyone tell me, how can i change the Portfolio Image Section? I see still a Impreza Placeholder. Thank you!

You should change Featured Images as I recommended above, take a look at this record: https://screencast-o-matic.com/watch/cbl12N2plh

Let us know if you have further questions!

Thank You!

After updation my website www.rajeshluthra.com, the images on different portfolio post url are not showing, only first url link images are shown on each post link. All url links are correct but it is showing images from first url only my email id is info@rajeshluthra.com

.

Hello,

Please deactivate all third-party plugins, which aren’t related to Impreza, clear all cache and if these images will appear, activate plugins one by one to find the issue.

Let us know if it helped or provide relevant URLs so we could investigate the issue better. Thanks!

Hi UpSolution, I’m in trouble… I bought your theme Corsa, that it’s no longer supported and my client ask me to add the team section we projected some years ago… but I can do it!!! I’ve tried to modify the homepage using “Text” mode, but nothing seems to work. Please, help! Thanks. Luca, info@eweik.it

Hi Luca,

Unfortunately, we do not provide support for Corsa theme anymore, please read this article to find out more.

Let us know if you have any other questions!

Thanks, I’ll speak with the client to find the better solution. L

For what reason was this added? Doesn’t seem logic. It’s from a fresh install+on the demo.

.l-titlebar.color_default .l-titlebar-h { padding-bottom: 0 !important; }

Hello,

It’s a part of design since default header background color is the same as the content background color. This snippet was added to move title bar content closer to the page content. We plan to make these paddings adjustable in one of the next updates.

Let us know if you have further questions!

Hi, We are a big company from Poland and we very much like your theme, we would like to use it on all of our projects but the price is too high, 29$ is too much, can you give a better discount? Maybe 19$ ?? thanks

Hello,

Unfortunately, not. Actually, Impreza costs $59, now we have a Winter Discount, so the price is twice lower already.

alexcharb

alexcharb Purchased

I’ve been using the theme for over 1 year, but since i’m using wordpress update + impreza 4.10.1, the edit page automatically scrolls to the bottom of the page whenever I do changes in the visual composer. Extremely annoying. What is going on?

alexcharb

alexcharb Purchased

Thanks for the quick reply. I have WPBakery Visual Composer 5.0 installed and the same issue occurs. Almost any action in the edit page makes the page scrolls to bottom.

You should update it to 5.4.5 version, please make sure you have latest Impreza 4.10.1 running on your site, take a look at this manual.

Let us know if it helped!

alexcharb

alexcharb Purchased

Ok all good now. I was doing “Installable Wordpress file only” as described on your website, but it didn’t update the plugins. I manually updated Visual Composer via FTP and now it’s updated to 5.4. The issue is fixed.

aubdesign

aubdesign Purchased

Hi! I recently updated theme to latest version including Woocommerce which is updated to 3.2.5. So theme version is 4.10.1 and wordpress version is 4.9.1 Suddenly when I upload images to product gallery and update product, changes are not saved and images do not show in product gallery. I have tested on another wp version with same woocommerce version and it works just fine. Let me know if you can help on this issue, I will happily renew support and create a ticket. Otherwise my money will be wasted. Thanks in advance.

Hello,

Please provide your WordPress credentials (URL, admin username, and password) via this contact form so we could investigate the issue.

Thanks!

On all the sites that I run Impreza, updating to the latest version crashes them. Have you had any reports of this? All sites are on different severs either running PHP 7 or 7.1. All site upgrading from 4.9 to latest version.

Hello,

There were a few reports about similar problems, all of them were related to slow servers. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our engineers could investigate the issue.

Thanks in advance!

Thanks for the reply. I resolved it in the end. It seems that after many tries I disabled Smush it which is an image optimisation plugin and it seemed to do the trick.

How bizarre, we will check Smush plugin compatibility.

Thanks for the feedback!

imtasci

imtasci Purchased

Hello!

can u tell me about that, when i add from ready template to my slider revolution they say you have to activate your slider revolution..

so Should I pay for this too?

Hello,

Take a look at this reply.

Let us know if you have further questions!

Good day,

After I updated the theme, I have not been able to use the Theme options because I can not see the full page, here is a screenshot of the error: https://i.imgur.com/DoOrDDL.jpg

Please let me know if there is an easy way to fix this.

Best, Arnar

Hello Arnar,

Please go to plugins list and update Header Builder and all other plugins to their latest versions, it should help. Don’t forget to make a backup before updating to be in safe.

Let us know if you have further questions!

Hello,

I bought this theme and I am trying to figure out how the buttons work in slide revolution. I have a slide that has a button called contact me. When someone clicks on it, it supposed to direct tem to my contact page. But I can´t find where I insert the url so the button works. How should I proceed?

Thanks

Hello,

Please try this: https://www.themepunch.com/faq/how-to-hyperlink-slides-and-layers/

Let us know if it helped or if you have further questions.

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