UpSolution

UpSolution supports this item

Supported

This author's response time can be up to 2 business days.

3513 comments found.

jekra

jekra Purchased

Hello, I tried to update to v5.0.1 and got the following error message: “Beim Aktualisieren von Impreza ist ein Fehler aufgetreten: Download fehlgeschlagen. cURL error 60: SSL certificate problem: certificate has expired” (-> “An error occurred while updating Impreza: Download failed. cURL error 60: SSL certificate problem: certificate has expired”) I didn’t change anything since the last update of Impreza, the last times works. So what’s wrong? Can you fix this? Best regards Jenny

jekra

jekra Purchased

It’s www.meinebackbox.de

As I can see everything works right, try updating again and if it won’t help, update theme manually https://help.us-themes.com/impreza/installation/updates/#manual-update don’t forget to make a backup before updating to be in safe.

Let us know if you have any further questions!

jekra

jekra Purchased

Thanks. It works now.

elvyra

elvyra Purchased

Hi! is there any chance to add CSS for – NOT showing the Date in any Portfolio ? i did not find it in the grid layout options ? thx for helping! Elvyra

Hello,

There is no need to add any custom code, you can create the desired Grid Layout without dates and assign it to Grid element.

Let us know if you have further questions.

Hi, can you tell me which web is my license used on?

Hello,

Visit this page to manage your licenses https://help.us-themes.com/user/licenses/

Let us know if you have any other questions!

Hi, I am an unable to activate the theme. I get the following message: ‘api.envato.com is currently unable to handle this request.’ HTTP ERROR 503. I get the same message when I try to log a ticket on your support forum. Thanks in advance.

Done.

Appeared that Envato is under maintenance https://build.envato.com

We are performing routine maintenance on this site beginning at 05:30 UTC on Wednesday 18 April. Please try your request again soon!

So we should wait for Envato, once the issue is fixed, you’ll be available to activate your license.

Sorry for the temporary inconvenience!

Should be working now, please check again.

Hi, can’t login to the support with envato account. API display a blank page Need support to translate “Read more” button, i have found many results on support but i need to log in to read it …

It’s sent :) thanks

Appeared that there was a custom Grid Layout, go to Impreza > Grid Layouts, open this layout in the editor, hover over Buttons element and click on edit button, once window appeared set the desired button text.

Let us know if you have any further questions.

Great ! Thanks a lot ! Eheh it’s the all brand new Grid Layout from Impreza 5.0 ;) I’ll keep that in mind for next time

Hi. I would like to remove the date and time from the portfolio page permanently. How can I do that ?

Hi,

Provide us with a relevant URL so we could check that.

Thanks.

jekra

jekra Purchased

Hi! Will the theme meets requirements of GDPR before 25th may? Concerning Google Fonts, required Plugins, etc.?

Hello,

Impreza itself meets GDPR since it doesn’t collect any data. You can download the desired Google Fonts here https://fonts.google.com and apply them using this guide https://help.us-themes.com/impreza/faq/#q1 bundled plugins also don’t collect visitors data, just don’t use Google Fonts in elements.

Let us know if you have further questions.

jekra

jekra Purchased

Ok, thank you. I just wanted to make sure.

naarwebz

naarwebz Purchased

Hello,

Please help me with below 2 points:

1. How can I have a boxed style layout for a specific page?

2. I would like to have a custom background image for an page. I have tried via the page settings on top right corner adding below css, but it does not change the background image.

How can I change the background image for a specific page? I don’t wish to add a raw and change the background image as then will lose many other subsequent raw settings.

body { background-image: url(”/wp-content/uploads/bg.png”); }

Please see screenshot:

http://take.ms/SLUYW

Please advice.

Thank you

Hello,

1. Unfortunately, Boxed layout can’t be applied to a particular page, you can enable it globally at Impreza > Site Layout. But you can hire a developer to implement this feature for you.

2. Each WPBakery Page Builder row has it’s own background color so there is no way to see your custom background because it will be hidden by row backgrounds. You can create a ticket as Customization and our developers will provide a solution when they have some spare time.

Let us know if you have further questions.

naarwebz

naarwebz Purchased

Hello,

Thank you for your reply. Ok I understand, I will contact the team.

This is still one of the best wordpress themes ever made.

Thank you.

regards,

mixflux

mixflux Purchased

Just installed and slider is not showing when i imported the demo data! [rev_slider_vc alias=”home”]

Hello,

Please make sure you installed WPBakery Page Builder. If it’s installed, create a ticket on our Support Portal so our support guys could investigate the issue.

Let us know if you have further questions!

Gurenet

Gurenet Purchased

Hello I have a problem, I have created a megamenu in a language. and it has worked perfectly for me But when adding a new language and creating its corresponding menu with Mega menu the other does not take the css.

regards

Hello,

This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)

Thanks in advance!

sobel

sobel Purchased

Try using SVG in header builder > image element. You will get this in console. PNG works fine.

Uncaught TypeError: Cannot read property ‘url’ of undefined at $usof.field.<anonymous> (usof.js:1383) at n.t.success (load-scripts.php?c=0&load[]=jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-button,jquery-ui-position,jque&load[]=ry-ui-dialog,wpdialogs,hoverIntent,common,admin-bar,suggest,wp-ajax-response,jquery-color,wp-lists,jquery-ui-sortable,postbox,jq&load[]=uery-ui-menu,wp-a11y,jquery-ui-autocomplete,tags-suggest,tags-box,underscore,word-count,post,svg-painter,heartbeat,wp-auth-check&load[]=,jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,shortcode,backbone,wp-util,wp-backbone,media-models,wp-plupload,wp-med&load[]=iaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,imgareaselect,image-edit&ver=4.9.5:416) at i (load-scripts.php:2) at Object.fireWith [as resolveWith] (load-scripts.php:2) at n.<anonymous> (load-scripts.php?c=0&load[]=jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-button,jquery-ui-position,jque&load[]=ry-ui-dialog,wpdialogs,hoverIntent,common,admin-bar,suggest,wp-ajax-response,jquery-color,wp-lists,jquery-ui-sortable,postbox,jq&load[]=uery-ui-menu,wp-a11y,jquery-ui-autocomplete,tags-suggest,tags-box,underscore,word-count,post,svg-painter,heartbeat,wp-auth-check&load[]=,jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,shortcode,backbone,wp-util,wp-backbone,media-models,wp-plupload,wp-med&load[]=iaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,imgareaselect,image-edit&ver=4.9.5:418) at i (load-scripts.php:2) at Object.fireWith [as resolveWith] (load-scripts.php:2) at y (load-scripts.php:4) at XMLHttpRequest.c (load-scripts.php:4)

Hello,

This is a complicated question, a good one for our smart guys from our forum support team. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so they could investigate the issue.

Thanks in advance!

Hi,

I’ve identified this error in the page that edits the site header, which means that when clicking the green button (save changes) it is looped and does not return to normal. I’ve already deactivated all the plugins and this remains.

This error is appearing in the Google Chrome console:

jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1 api_injection.js:8 Uncaught TypeError: Cannot read property ‘appendChild’ of null at executeScriptInDocument (api_injection.js:8) at publishApi (api_injection.js:17) at initApiInjection (api_injection.js:2) at script_injection.js:42 header-builder.js?ver=2.1:224 Uncaught TypeError: Cannot read property ‘tabs’ of undefined at $ushb.EBuilder.hide (header-builder.js?ver=2.1:224) at HTMLDivElement.dispatch (jquery.js?ver=1.12.4:3) at HTMLDivElement.r.handle (jquery.js?ver=1.12.4:3)

Pedro.

Hi, Apparently this has to do with the plugin header builder.

I’ve arranged the above code:

Uncaught TypeError: Cannot read property 'appendChild' of null at executeScriptInDocument (api_injection.js:8) at publishApi (api_injection.js:17) at initApiInjection (api_injection.js:2) at script_injection.js:42 Uncaught TypeError: Cannot read property 'tabs' of undefined at $ushb.EBuilder.hide (header-builder.js?ver=2.1:224) at HTMLDivElement.dispatch (jquery.js?ver=1.12.4:3) at HTMLDivElement.r.handle (jquery.js?ver=1.12.4:3)

Pedro

Hello Pedro,

Deactivate all 3-rd party plugins which aren’t related to Impreza and if the error will disappear, activate plugins one by one to find the issue.

Let us know if it helped!

Hi,

actually the plugin that is causing the conflict is Yoast SEO, you can reproduce the error using the current version of Yoast SEO, current Wordpress and your current Impreza Template 5.0.1.

But ….. This error happened after the last update of Template Impreza. And better than anyone, you can get an old version of Template Impreza for example version 4.10.3 and check that the error does not exist.

I tested this before stating the problem here. I tested version 5.0.1 and version 4.10.3.

Result:

Version 5.0.1: There is an error. Version 4.10.3: The error does not exist.

Follow the code:

api_injection.js:8 Uncaught TypeError: Cannot read property ‘appendChild’ of null at executeScriptInDocument (api_injection.js:8) at publishApi (api_injection.js:17) at initApiInjection (api_injection.js:2) at script_injection.js:42

Uncaught TypeError: Cannot read property ‘tabs’ of undefined at $ushb.EBuilder.hide (header-builder.js?ver=2.1:224) at $ushb.EBuilder.save (header-builder.js?ver=2.1:243) at HTMLDivElement.dispatch (jquery.js?ver=1.12.4:3) at HTMLDivElement.r.handle (jquery.js?ver=1.12.4:3)

POST /wp-admin/admin-ajax.php 500 () send @ jquery.js?ver=1.12.4:4 ajax @ jquery.js?ver=1.12.4:4 save @ header-builder.js?ver=2.1:1281 dispatch @ jquery.js?ver=1.12.4:3 r.handle @ jquery.js?ver=1.12.4:3

Hi, after latest update, the bottom pagination is floating to the left. I would like this centered back as it was prior to update. Thanks www.supreme4sale.com/shop

by
by
by
by
by
by