UpSolution

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2850 comments found.

ronmkraft

ronmkraft Purchased

How can I change the mobile menu icon? I’d like to use a different hamburger. Many thanks. Greatest theme ever!!!

Hello,

At the moment Impreza doesn’t provide this feature out of the box, you can change the icon using custom CSS if you’re familar with it, or you can hire a separate developer for this particular job.

Let us know if you have further questions!

vigasan

vigasan Purchased

Hey, after the WooCommerce update, the option to edit product variations isn’t working properly. I thought your recent update would fix it but it’s still not working. If you make a product variation, you get a nonstop loading screen. I’ve been getting around it by hiding the loading screen with CSS but would prefer a fix soon if possible. Here is an image of what I mean. https://gyazo.com/30877bb125044564bec84c57cd08faf5

vigasan

vigasan Purchased

Yup I tried Chrome, Edge, and IE. I’ve sent the login details :) Thank you

Hello,

As I can see this issue isn’t related to Imrpeza, because variations don’t work even with default theme, also you are using outdated version of Impreza, please update the theme to the latest version 4.3.1 (read how to do it easily). Once it’s done, update all 3d party plugins to their latest versions as well. Don’t forget to make a backup before updating to be in safe.

Let me know if that issue will persist after update.​ Thanks!

vigasan

vigasan Purchased

Anyone else having the problem, please note that it isn’t Impreza or WooCommerce, it’s actually a plugin called Ultimate Addons for Visual Composer. Disabling or updating this plugin will fix the issue. https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199

is there a way to mix landscape and portrait photos in fullscreen in a carousel? a lot people call it ribbon slider…

Hello,

You can accomplish that with Slider Revolution plugin which comes with Impreza, take a look at this article for details.

Let us know if you have further questions!

xceedbd

xceedbd Purchased

in the theme panel no options working like layout options, colors, header builders etc. why?

Hello,

Please go to our Support Portal https://help.us-themes.com/ create a ticket, and provide your WordPress admin credentials via private reply there, so our support guys could investigate the issue better.

Thanks in advance, waiting to hear from you soon!

Hi, We’ve been using Impreza for our website for a few years now. We have plans for a new site and I’d like to use Impreza again, but I want to play around a bit first. I am trying to figure out how you created the “Services” section on the one-page Agency theme, however, when I sign up for a test drive, it only shows me the main Impreza demo. Can you tell me how this was done?

Hi,

We uploaded shortcodes for this page, open any page on your site, switch Visual Composer to Classic Mode, text editor to Text Mode (take a look at this screenshot), and put these shortcodes in text area.

Let us know if you have further questions!

Fantastic – thank you! That is extremely helpful. :)

I have a trouble with tabs…May I send mail privacy to showing little problem?

Hello,

Go to our Support Portal https://help.us-themes.com/ create a ticket, and provide your WordPress admin credentials via private reply there, so our support team could investigate the issue.

Thanks in advance!

Is the new version 4.3.1 not available for download via Themeforest? I’ve downloaded it several times and only 4.3 is downloaded.

Hello,

At the moment it’s not available on ThemeForest, you can update your theme easily using this manual.

Let us know if you have further questions!

joanadias

joanadias Purchased

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Hello,

Header Builder works just fine, you should activate your license in order to make it work properly, please note that license is per site, it means that you can activate only one site with one license.

Let us know if you have further questions!

Im having massive problems with this theme. The support ticket system doesnt acknowledge my ticket created. Meaning that I create a ticket and it doesnt show in their portal nor do I get a email confirmation stating a ticket was created. My theme is super outdated and I need urgent help. I press activate in the theme about section and it simply redirects to a support page which doesnt work. Kindly I ask you to please help.

Hi,

You can update your Impreza theme using these instructions: https://help.us-themes.com/impreza/installation/updates/ If it won’t help, share your WordPress credentials (URL, admin username and password) via this contact form so we could investigate better.

Thanks in advance!

Hi do you guys provide PSD files with the theme?

Hi,

Unfortunately, we have no PSD files, our themes were built without Photoshop.

Let us know if you have other questions!

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