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3090 comments found.

juhasan

juhasan Purchased

@import font is not working either on child style.css or custom code.

Hello,

Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our team could investigate the issue better.

Thanks in advance!

rtadros

rtadros Purchased

I bought the licence but when i try to activate it. it redirect to https://help.us-themes.com/user/activate_license trying to login “Envato login” or putting my credentials. it doesn’t work. Thank you

Hello,

Please try again, we fixed the issue.

Thanks for the feedback!

The same problem as above with activating licence. I cant login to your support forum with envato account too. Thanks

Hello,

Should be working now, please try again.

Why do tabs turn into accordions? Is this a bug?

Will it happen if there are to many tabs?

Yes, if there are a lot of tabs, they will be transformed into accordion.

Thank you so much! It makes more sense now.

My wordpress website doesn’t work anymore and I have the following error message on the screen – Parse error: syntax error, unexpected ‘unset’ (T_UNSET), expecting ‘)’ in /home1/patripn9/public_html/wp-content/themes/Impreza/functions.php on line 24 Please advise

Hello,

This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
  • follow the ticket to receive notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Innovata

Innovata Purchased

Hi, can I update from version 4.4.2 to 4.6.1 without any problems? Thanks in advance!

Hi,

Yes, the update should come smoothly, don’t forget to make a backup before updating. Also, make sure that your server meets minimum requirements.

Let us know if you have further questions!

Hallo,

When i open my page it is blanco. what went wrong?

This is te link. http://carnavalzevenbergen.nl/new-home

I hope you see what is wrong.

Hello,

This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)

Thanks in advance!

Hello,

is it possible to install the theme on a test/staging server, built the website and later migrate it to the live server?

Thanks in advance!

Hello,

Yes, it’s possible, take a look at this article for details.

Let us know if you have further questions!

I’ve got problems activating the theme. It just send me back to activation page instead of going to themeforest. Is there another way to activate so I can use the “header” features.

Hello,

Go to this page https://build.envato.com/my-apps/ click on a Sign out link there, and try activating again.

Let us know if it helped or if you need our further assistance!

Worked! Thank you. And thanks for great support :-)

hi, is it possible to create a header with Impreza theme look like this website : https://www.sintons.co.uk/

Hello,

Yes, you can build a similar header using the Header Builder, most likely you should adjust it a bit with custom CSS code, as I can see, you’re familiar with CSS coding so it won’t be complicated. Also, you can create a ticket on our Support Portal https://help.us-themes.com/ as Customization and our support guys will help you to implement it when they have some spare time.

Let us know if you have further questions!

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