UpSolution

UpSolution supports this item

Supported

This author's response time can be up to 2 business days.

2313 comments found.

Hi, does it come with tablepress and header builder included? or do I need to purchase those plugins? Thank you

Hi,

TablePress is a free pluign you can find it here, to install Header Builder you should only activate your license.

Let us know if you have further questions!

Hello, thanks for a great theme. Is it possible to make individual elements on a page like an icon, once clicked scroll down to a certain row; like how the nav acts on a one page site.

Hello,

Thanks for the feedback!

Yes, it’s possible, you can add IconBox element, assign ID to the row, for example anchor, add the link to this row (#anchor) at IconBox Settings, take a look at this screenshot.

Let us know if you have further questions!

AWESOME!! .. I tried with the whole website in front of the hashtag, which did not work…. but now it works flawlessly. Thx

HI about to purchase yet another of your themes.. Got a quick question for you tho… The client wants to be able to run an auction every now and then does Impreza support an Auction plugin and if so which would be the best to use. It will need to be simple to use so my client can admin it. Thanks Love UpSolutions themes.. now are my go to themes for alot of my sites. cheers Glenn

Hi Glenn,

Unfortunately, we didn’t test such plugins yet, but you can check plugin compatibility yourself on this test drive server.

Let us know if you have any further questions!

strombose

strombose Purchased

Hi,

first of all your theme is great!

I have a problem with icon in the menu. There is not enough space between text and icon.

Who can i add space between this elements?

See:

http://www.bilder-upload.eu/show.php?file=6d747f-1468841689.jpg http://www.bilder-upload.eu/show.php?file=f6c35b-1468841568.jpg

Cheers

Sven

Hi Sven,

Thanks for the feedback!

You should place title outside of the tag, take a look at this screenshot.

Let us know if you have further questions!

strombose

strombose Purchased

Thank you for your quick response.

Works fine!

Cheers

alildr

alildr Purchased

Hello,

Is it necessary to have coding knowledge to use this theme?

Thank you.

Ali

Hello Ali,

It’s not necessary to have special knowledge, you can check theme, and all its features on this test drive server.

Let us know if you have further questions!

HI, why does the wpml Language switcher is not showing in mobile (<900px)? , I have seen this in your demo(http://impreza.us-themes.com/ ), and also of course in my website( http://www.smiledesign.co.il/)

Hi,

This is regular behavior for this header layout. You should update your theme to its latest version 3.3.1, install Header Builder, and build header layout you want using Header Builder addon.

Let us know if you have further questions!

vserve1

vserve1 Purchased

Dear team , i am not able to create new ticket..Does this theme allow any one ticket to be created at a time? Also when i try to create a new ticket its throwing a error “you cannot create new tickets as you haven’t purchased the theme” . Also FYI i am already taking support for one querry but i have more querries. Whats the problem. i have recently purchased theme with 1 year support then why does it throw that error to me?

Hi,

Please write us a private message via this contact form so we could investigate the issue better.

Thanks in advance!

How do I disable border-radius on option/select dropdown form fields? I have set them to zero with CSS and border-radius does not appear in my computed styles in Developer Tools when selecting the dropdown with the inspector. Input or text fields seem fine. Your assistance is appreciated.

Hello,

This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
  • follow the ticket to receive notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the ticket
Please note: in future, it is better to create forum tickets right away, because forum support is better and faster!

Thank you, we look forward to serving you!

Hi. I’d like to embed a youtube video in a video post only for the “featured video” in blog-list view. I don’t want to see it inside the post cause it’s huge and i can’t take control over width & height. It’s possibile to do this hack? Or can i have featured video in blog list and have control over width-size of embedded video?

Hi,

This is a complicated question, good one for our smart guys from our forum support team.

Please feel free to create a tikcet and continue the discussion there.

By the way, for the best support experience in future, it is better to create tickets there instead of the comments here.

If you need my further assistance, please let me know!

stsam

stsam Purchased

hi! where i can find favicon option in impreza version 3.2? many thanks

Hi,

Favicon option – now it’s migrated to the default WordPress “Site Identity” option of the Customizer.

Let us know if you have further questions!

Hi, your theme looks good, but I´ve one question. Is it possible to use the “timeline” in vertical design, like a real timeline with more then 6 points? If not, can I use VC-Addons (e.g. VisualLine or other) for this with your theme and the included VC?

Thanks in advance.

Hi,

You can use Timeline element of Ultimate Addons which comes with Impreza, take a look at this example, unfortunately, we didn’t check Visual Line compatibility, you can check it, and all theme features yourself on this test drive server.

Let us know if you have further questions!

Great, that looks like a timeline I want to use. Thanks!

Can I group many pictures in 1 single portolio item inside a gallery? I want to be able to click the portfolio item in the gallery and see other pictures from the same Project, without going to another single page. Thank you.

Hello,

At the moment portfolio item doesn’t provide such feature iut of the box. You should go to portfolio item page to see its content. You can add such images galleries inside separate portfolio items, and then add links to these pages.

Let us know if you have further questions!

Hi there! I have a quick question.

I’m having a white gap on my Woocommerce Product page. Please check here: https://www.dropbox.com/s/i5q01rsoc80rjit/Screen%20Shot%202016-07-22%20at%205.30.27%20PM.png?dl=0

As you can see, I still have more products to show but it’s leaving white space for 2 products at the bottom right. Please let me know.

Thanks, Ben https://www.bongidesigns.com

Hi Ben,

Go to Settings > Reading, and increase ‘Blog pages show at most’ value there.

Let us know if you have further questions!

It worked! Thanks!!

by
by
by
by
by
by