UpSolution

UpSolution supports this item

Supported

This author's response time can be up to 2 business days.

3696 comments found.

ULTIMECO

ULTIMECO Purchased

Hi, looks like the scroll down is very slow, any place where we can speed a little bite? Many thanks

Provide us with a relevant URL so we could take a look.

Thanks!

ULTIMECO

ULTIMECO Purchased

looks lilke the problem is only on Safari, all ok on chrome Many thanks

We can’t replicate the issue. Go to Ultimate > Smooth Scroll and make sure it’s disabled.

Let us know a result.

Could the styles in the layout of the “Ultimate VC Addons” plugin evolve? You are incredibly evolving the template Imprenza, but the pluguin is archaic without changes.

Congratulations on the project

a more modern style applied to the plugin “Ultimate VC Addons”. The plugin does not evolve the layout of elements and does not make it easier to choose models. An example: the double button, graphical elements like button, carousel, the stick element that fits but does not have the option to be released after some distance and etc … You have evolved the imprenza, but this plugin does not evolve.

We’re authors of Impreza theme, we provide plugin as is. Ultimate Addons is a separate plugin with a separate team behind, please contact BrainstormForce directly and ask them to implement the desired features.

Let us know if you have further questions!

Thank you for the quick interaction! I’ll leave my message there. Thank you!

reufjaha

reufjaha Purchased

Hi , can you tell me if im using contact form from impreza not cf7 how can I track form submissions is there any way ?

Hello,

Yes, it’s possible. Read this article for details

Let us know if you have further questions!

Hey, I just purchased a new license and trying to activate but when I login using envato to link the account it keep re-directing me back to that same login page? Is there a way I can manually put my API key in?

and when I go to enter my email it says: View_Exception [ 0 ]: The requested view errors/general could not be found ~ APPPATH/kohana/classes/Kohana/View.php [ 265 ]

Hello,

Unfortunately, license can’t be activated manually, provide us with WordPress admin credentials via this contact form so we could investigate the issue.

Thanks!

ozalazar

ozalazar Purchased

Hi guys, a consultation, do not plan to make a printed demo for municipality or government?

I need to create 5 web pages of municipality and government and I would like to do them all with impreza.

I think it would be ideal and that you could add a reservation plugin for paperwork.

Hello,

Unfortunately, we don’t plan to implement such features in the nearest future. Create a feature request and if it will receive a significant amount of voices from other clients we’ll consider implementing it in one of the next updates.

For now, you can try using third-party solutions. Usually, there are plugins almost for everything.

Let us know if you have further questions!

Wamiori

Wamiori Purchased

Updated the theme and plugins. I cannot edit the theme options and the header completely disappeared form the site.

Hello,

Provide your WordPress admin credentials via this contact form so we could investigate the issue deeper.

Thanks!

mistacup

mistacup Purchased

Hi, My support is expired but I have a problem which I couldn´t solve and don´t know if it´s a bug or not. The mobile menu button is not clickable and instead of at the right place it´s near the logo-text. I tried to disable the header plugin but it didn´t work. Do you have an idea? Thank you for response.

Hello,

Share a relevant URL so we could take a look.

Thanks!

mistacup

mistacup Purchased

Thanks for fast response, I found the issue but couldn´t fix. There are 3 js files which which I moved with the plugin Speed Booster to the footer with the option “Move scripts to the footer”. Those were 2 minify files and wp-content/themes/Impreza/framework/js/jquery.magnific-popup.js Have to look now what to do to improve page speed again

So for some time I’ve been working on a site in a different folder than the currently working site is. THis is the project: http://martimedia.home.pl/martimedia/ Today I’ve decided to change the domain options, so my domain transfers the visitor not to the old site, but to the new – I’ve changed the path to the folder. The site opens up, but every small symbol, like navigation arrows in sliders, “back to the top” button, symbols over text, google maps isn’t working via domain redirecting.

https://imgur.com/ud2erjz -> instead of facebook and instagram icons squares are displayed https://imgur.com/QbaSfLe -> instead of symbols above text squares are displayed https://imgur.com/xu14fBB -> google map is not working, back to the top button is a square.

All of the above items work if I visit the site via http://martimedia.home.pl/martimedia/ but when I view it through the short paid domain, the squares appear. Can you help me with this problem?

Hello,

Go to Theme Options > Advanced, turn off/on Optimize CSS size and save changes. Then clear all cache and check again.

Let me know if it helps!

Hi. I’ve tried turning it off and on again, leaving it on, leaving it off. After each time I’ve cleared chromes cache and the only thing that changed is the google maps, now appearing in ‘only for development’. YOu can check the difference now:

http://martimedia.home.pl/martimedia/ http://martimedia.pl/

Did you change URLs at Settings > General? If so, create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)

Thanks in advance!

Hi. I need the to list blog posts like this: https://image.ibb.co/fiD0id/o_q_quero.png Where can I change that in the code? I need Date, Title, short Description and a button below. Thanks.

Hi,

You can create such layout using Grid Layouts, see this https://help.us-themes.com/impreza/grid/layout/

Let us know if you have further questions!

Hi. Thanks. Is it possible to do something like this? Content with scroll? https://ibb.co/hCSDmy

Impreza doesn’t provide such feature out of the box. You can hire a separate developer to implement this layout though.

Let us know if you have further questions!

Hi. How do I do a rectangle background like this in a page? Check this link: https://ibb.co/mepUBy . The rectangle is aligned with the photos and has color: #ffe4d1

Hello,

This is a complicated question, a good one for our support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could find a solution for you.

Thanks in advance!

How do I do this with this theme? https://ibb.co/m03pTd Thanks!

Hello,

You can create this element using Slider Revolution, read this article for details https://www.themepunch.com/revslider-doc/post-based-slider/ Let us know if you have further questions!

davebal4

davebal4 Purchased

Hi, I’ve taken on a site form a client which is running v1.9.8. and have been instructed to update to v5.2.1

As I don’t have access to the envato account that originally bought the licence, could you please tell the best way to proceed with updates from such an old version.

I presume I will need to purchase a new licence, and will probably need to create an API access key for activation?

Is it best to update incrementalIy thru’ v2, v3, v4 to v5?

Thanks

Hello,

1. You need to purchase a license.

2. Create full site backup via hosting panel.

3. Create a ticket on our Support Portal to request previous versions.

4. Update theme gradually.

5. Activate your license.

That’s it! Let us know if you have further questions!

mistacup

mistacup Purchased

Hi, is there a known bug for you at your demo-sites with the actual version of wordfence? If it´s active I can´t click the theme options menus. Thanks for response.

Hello,

We checked Wordfence and it works fine with Impreza, all theme options pages are accessible. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our support guys could investigate the issue.

Thanks in advance!

Hi,

I would the specific page titel in the header to change color when the customer is on that page. So that at all times you can see on what page you are when you navigated to it. Due to the color for example dark blue highlighted people would see they are on that page.

Thanks.

Don’t know what you mean, could you explain the last answer again?

Header Builder has 2 elements (Link Menu and Menu) to add menus. You use the Link Menu element, so you should remove these Link Menu elements and add Menu elements instead.

Let us know how it goes.

Got it! Thanks. Have a good weekend!

Hi, do you support errors of the theme after moving from an apache to nginx server? Thx for response.

Hello,

Do you use CloudFlare? If so, go to CloudFlare dashboard and turn off Rocket Loader.

Let us know if it helped.

Hi, no I don´t use CloudFlare

Please provide WordPress admin credentials via this contact form.

Thanks!

Hello. I have owned this theme for a few years and am finally using it. Please answer this one question. I’m also having my client purchase her own license code to free mine up to use so will use her support when she sends me the purchase code.

How do you make the buttons solid and change colors and hover colors? Only CSS? There aren’t any button styling options? Thanks. Scott

by
by
by
by
by
by