359 comments found.
Hi guys!
I’m about to finish the website but need an answer to 2 opened tickets. Can you have a look and answer it?
Thank you
Hello,
Sorry, must be responded already by now.
Kind regards.
Hello, I just wanted to know if this theme supports a secondary menu on the top bar.
Thanks
Hello,
A top bar available which accepts HTML but not menu option available (modification required)
Kind regards.
Hey FreeVision Themes Team, how do i enable front-end editing in visual composer in your buildme theme? I read in the themeforest comments, that you disabled it, but my client needs to use the front-end editor. I tried to open a ticket but the support has expired. May you tell me, where i can find the code snippet that needs to be removed to enable front page editing? This would be really great.
Hope to hear from you.
Best regards
Fabian
Hello Fabian,
functions.php line 202;
if(function_exists('vc_disable_frontend')){vc_disable_frontend();}
remove the line or comment out.
Kind regards.
Hello FreeVision, thank you so much. Thats what i call great support.
You’re most welcome 
hello, i am unable to install visual composer on the theme. What can i do ?
Hello,
Please submit a ticket via http://freevision.ticksy.com and let me see it in place, grant me temporary wp-admin panel access, please don’t post your private data here.
Kind regards.
When will 4.6 support arrive?
Hello, current theme version has no issue with WP4.6 Please update your theme if you’re using a previous one along with bundled plugins. Update will be ready soon. Regards
What do you mean by “please update your theme”? do you mean applying themeforest-11242771-buildme-construction-architectural-wp-theme.zip (latest downloaded version)?
Yes, the latest version has no issue with WP4.6. mean you can update to 4.6. Thank you.
also you should take a look at this ?bug?: Warning: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead in /srv/http/_dev1/wp-content/themes/buildme/framework/includes/wpalchemy/MetaBox.php on line 545 ; this happens when you import dummy data
Hello,
Thank you for letting us know. Did this warning message take any issue to you? For further support, please use http://freevision.ticksy.com
Kind regards.
i cant see how it affects but an error is an error. also visual composer classic mode isnt working in freshly installed theme.
as in freshly installed wp 4.6.1 + buildme.+ plugins.
my mistake, visual composer was at the very bottom of the screen. anyway. add element – essential grid – “add selected grid” does nothing. actually every button there does nothing. lots of issues.
Yes, since WP 4+ VC initially appears very end of the page.
Kind regards.
can you confirm if essential grid works with VC?
hi rtl support.(right to left)?
Hello,
Yes, basic. And menu aligning options available to support that.
Kind regards.
thanks!I can see this feature to buy?
Hello,
Menu aligning? Could be tested by the sliding control panel (which located at the left).
Kind regards.
I bought an extension for visual composer. It is conflicting with the theme and they said to ask if it is possible to fix on your end.
They said:
Your theme disabled the frontend editing . Unfortunately the blocks only work in the frontend editor.
Contact your theme author and asks if there is a possibility to activate the frontend option
The plugin is:
https://codecanyon.net/item/pixelthrone-extension-for-visual-composer/12279745Hello, thanks for contacting us. For some reasons yes we disabled front-end editor. Please open a ticket and state your request. We guide you how to enable it. Regards
Ok I responded. This is kind of time sensitive. Anyway you can check the ticket soon?
Hello,
I remember responded your ticket lately.
Kind regards.
Hi, Presales question. I was reading the previous comment from “mcarmine”. What they are looking to do, I thought, would be very basic and possible within Visual Composer without any customisation. Are you saying modifying the headers requires customisation ?
Hello, I think you misunderstood the case. The other buyer were asking extra info line on this particular section which isn’t available with current options. That’s why we said that. Other than as you thought it’s easy and basic to use our theme.
Regards
Hi there is there a way to customise this header section to show this way?
Opening Times Mon – Fri 07:00 – 17:00 Sat – Sun By Appointment
Hi there is there a way to customise this header section to show this way?
Opening Times
Mon – Fri 07:00 – 17:00
Sat – Sun By Appointment
Hello, sure thing it can be arrange with a few customizations. However we don’t provide such customization service. Sorry for that.
Is there a way to change the scrolling on the BuildMe theme to a smooth scrolling effect like the themeforest website. The build me site seems to jump a little when scrolling.
Hello,
Smooth Scroll already activated, please make sure there are no 3rd party add-on on your browser activated which may has effect on scrolling.
Kind regards.
Hi Dear This Theme RTL Full Support? and .po File? Thank You
Hello,
We have general RTL support and po files are included. Besides, WPML supported and Menu Aligning options available.
Kind regards.
Hi, It opens when I enter the phone. the computer will not open when I click. How do I solve this?
http://i.hizliresim.com/WYvP38.jpg http://i.hizliresim.com/4lonvG.jpgHello, I’m afraid I didn’t get what you mean. Please be more specific. Thank you.
Is there a change log for the latest version released 7/1/16… or is the update email a mistake?
Hello,
Update available on July 2, 2016, and logged already added to theme’s profile page.
- Visual Content Composer plugin updated - New WooCommerce release fixes - Various fixes & improvements
Kind regards.
Thank you!!
Hi. I want setup demo ? http://areca.vn/. Please help me
Hello, thanks for contacting us. I see no purchase badge on your name. Please open a ticket and state your request. Sure thing we help you. Regards
Installing this for a client. your dummie data does NOT include Pages, wondering why?
Hello, thanks for contacting us. Please open a ticket and state your case along with admin credentials so we check things in place. Regards
In import page I got three error:
-Warning: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in /xxx/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 38
Warning: Cannot modify header information – headers already sent by (output started at /xxx/wp-content/plugins/wordpress-importer/wordpress-importer.php:38) in /xxxt/wp-includes/option.php on line 823
Warning: Cannot modify header information – headers already sent by (output started at /xxx/wp-content/plugins/wordpress-importer/wordpress-importer.php:38) in /xxxt/wp-includes/option.php on line 824
and after the wordpress content import I got
Failed to import Media “menu_header_bg_image”
... and many similar
Warning: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead in /xxx/wp-content/themes/buildme/framework/includes/wpalchemy/MetaBox.php on line 545
What I do wrong?
Hello, thanks for contacting us. Please read following instructions via http://doc.freevision.me/buildme/knowledge-base/recommended-hosting-configuration-for-buildme-theme/
If you can’t handle it please open a ticket and state your case along with admin credentials. Best Regards
Hello! server php.ini values are:
upload_max_filesize 2047M post_max_size 2047M memory_limit 256M max_execution_time 200
They seems to be fine!
Hi, as I requested please open a ticket and state your case let’s see things in place. Regards
Is the ticket arrived? I made it a few minutes after the previous entry. I ask just in case, because reading these comments I have impression that sometimes the ticket is lost. Ticket number is #803375.
Hello,
Already responded your ticket.
Thank you,
Kind regards.
Where I found layouts?
Hello, dummy data can be found in “dummy-data” folder. Thank you.
Hello – great theme! A few things
1 Visual Composer and Rev Slider are out of date (just purchased your theme in the last week). Will you be releasing updates for these plug ins?
2 Project pages: Maps are not working.
3 How can I change the footer artwork to either one or two colors or another image?
Thanks!
Hello, thanks for contacting us.
1- Sure thing we’ll release an update soon. Please stay tuned.
2- Please open a ticket and be more specific with your case. So we may help you better.
3- Footer artwork can be replace via Appearance > Theme Options > Color Options / Footer section
Best Regards
Great, thanks! #3 – done. #1 will wait. #2 opened ticket
So, you will get your answer sooner, we are still here at 3AM
Hi, I want to make here writings Turkish ?
http://i.hizliresim.com/ZdELPg.pngHello, thanks for contacting us. To translate such elements please try to edit po/mo files where located in “lang” folder. Best Regards
Hello, I need advice on how to create an exact copy of the page as it appears in Themeforest only import demo data. If I do the dummy data is not the same template. Thanks in advance for the exact procedure. Robert
Hello Robert, thanks for contacting us. Please open a ticket and state your case along with admin credentials so we check things in place and if it’s required we do it for you. No worries.
