657 comments found.
Hello i have deactivated the Mikado plugin, please confirm is it required or is it okay to deactivate it? I don’t find it useful
Hi,
Mikado Core plugin must remain activated in order for your theme to work.
Mikado
Hello i have deactivated the Mikado plugin, please confirm is it required or is it okay to deactivate it? I don’t find it useful
Actually the google page speed test result cannot get better than 62 on mobile, Also on gtmetrix it says that your website is using 4 style sheets combine them into one. Can you please check if this is template issue? I have updated to the latest version.
Hi,
Mikado Core plugin must remain activated in order for your theme to work.
For issue with site speed, please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on how to boost your site speed.
Mikado
Hi, How to bring up the subtitle of the page on the mobile version ? Thx.
Hi,
You can add this code into Mikado Settings > General > Custom CSS
@media only screen and (max-width: 600px){
.subtitle {
display: block!important;
}
}
@media only screen and (max-width: 600px){
.title:not(.breadcrumbs_title) .title_holder {
padding: 0!important;
}
}
Also, make sure you’re not using separator line.
Mikado
Bonsoir
Votre thème est superbe, j’adore, cependant, j’ai un soucis avec le formulaire de contact, qui est inexistant malheureusement. Du coup, j’ai installé contact from 7 et après l’activation il me dit ces erreurs :
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Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
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Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
Warning: in_array() expects parameter 2 to be array, null given in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 344
Comment je peux réparer ça ?
Bien à vous.
Hi,
Please open support ticket at https://mikado.ticksy.com/ and provide wp-admin credentials in private post, and our support agents will assist you urgently.
Mikado
Bonjour
J’ai l’impression que vous n’avez pas réglé mon problème 
De plus, depuis la mise à jour que je viens de faire, le site est très long, le temps de chargement et vraiment trop long, et ça c’est pas possible…
Venez moi en aide please. please, please, pleeeaaaasseeeee
Merci.
Le probleme de temps de chargement est revenue à la normal mais j’ai toujours le probleme si dessous.
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Warning: Invalid argument supplied for foreach() in /homepages/43/d608143806/htdocs/kg.kartgable/wp-includes/class.wp-dependencies.php on line 339
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http://kg.kartgable.com/Merci.
Hi,
Please answer your ticket at https://mikado.ticksy.com/ so our support team can help you. Thanks!
Mikado
Hi, we purchased Burst. Can you tell us, we could use the Image of the Woman with the pink hair? And can you tell us the source for this image. thanks
Hi,
Thanks for using burst theme!
All the images you see in demo content are under copyright of http://www.shutterstock.com/ This service provides an option to search database with photo upload. So you can simply find any image that you are interested in, and buy license for it. Then you can use it freely.
Mikado
hey , For some days the theme ‘burst’ shows me this error Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /homepages/20/d435640153/htdocs/wp-content/themes/burst-1/mkdinc/lib/mkd.layout.inc on line 2746, do you know why?
Hi,
Problem is simple and it is usually because of the older versions of PHP , you have to contact your hosting support, and to tell them to increase server PHP version to version to at least 5.4.
Please, notice that required version by WP https://wordpress.org/about/requirements/ – PHP 5.6
Let us know if there is anything else we can do for you, thanks!
Mikado
How can i align the text of the menu. https://www.dropbox.com/s/txydcpber7uqu2t/zzz.png?dl=0
My menu is rightly alligned and i see no option for changing it via mikado setting please
Thanks for your previous support. you guys are awesome. hope u will get more clients for your theme
Hi,
Thanks for kind words!
Please send us direct link to the page so we can send you some CSS code back. Thanks!
Mikado
My menu options are simply not working when i click on it. What can be the problem? i tried custom links and pages both in the appearance—> menu but the menus are not clickable at all
Well actually no link on my website is working. Right click works but not the direct click. please send me your email for you to have a look.
Hi,
You can send us link to the website with wp-admin credentials on this address support@mikado-themes.com
Mikado
it was solved. one of the plugin was running some javascript. i deactivated that plugin and it worked.
Hi,
We’re glad it works now!
Mikado
is there any way we can get a link or something for side area section. Like if someone clicks the link (via button or menu), the side area opens
Secondly, is there any way we can put contact forms in the side area?
Thanks
Hi,
To know all the things about side area please read this documentation and search for word “side area” inside of it
Basically, you need this settings of header and side area will appear http://screencast.com/t/knqncal1 You have to enable side area as well http://screencast.com/t/rrrUXy4ZLpTo insert any content there, you will find Side Area in Appearance Widgets http://screencast.com/t/PGQxhU6yhzv5
There you can embed Contact Form 7 form as well, using Text widget.
Mikado
Thanks for the reply. How can i make text widget embed the contact form in it. Can you share the code or help me understand how to put amy widget via text?
Hi
Go to your form (or create one) and take shortcode on top of it
http://screencast.com/t/F4hRHZRtThen add Text Widget into Side Area widget area under Appearance > Widgets like here, and paste your shortcode
http://screencast.com/t/v0mFl6SRxnMikado
Thank you very much. It works as you said.
One thing, I would like to change the icon of 3 horizontal lines which opens the side area as it resembles the menu lines on small screen on left side
1. Can you let me know how do i change this icons from filezilla or any other way? 2. Can you tell me if i can use the trigger of opening the side bar with any button. e.g. if someone clicks purchase button on the package, it opens the side area for them/ please answer 1 and 2 clearly.
Thanks
Hi,
1. When it comes to Icons, we’re using FontAwesome. You can choose any icon here, just send us link, and we’ll send you CSS code back http://fontawesome.io/icons/
2. No, this is not regular button, it is theme functionality. It will require custom codding to do that.
Mikado
for the button on the top right for opening the side area is very similar to the menu icon. is there any change i can change the icon there only? there must be some file via filezilla i need to replace?
Hi,
When it comes to Icons, we’re using FontAwesome. You can choose any icon here, just send us link, and we’ll send you CSS code back http://fontawesome.io/icons/
Basically, this modification is done via CSS not PHP
Mikado
I want envelop icon to be there instead of 3 lines to open the side area. Please check the link you sent me and get me the css for for icon ‘envelop’. Also let me know where to put the code
Hi,
Here is the code you can put in Mikado Otpions > General > Custom CSS field
.fa-navicon:before, .fa-reorder:before, .fa-bars:before {
content: "\f003"!important;
}
However, there are a few of envelop icons, if this was not the desired one, please go to http://fontawesome.io/icons/ open your icon and there you will find the code like here http://screencast.com/t/BLbd3XTTsBVj
Replace f003 number in code we gave you with this new number and the icon will change.
Mikado
Perfect. Thanks a bunch
You are welcome 
I have enabled the footer uncovering but still it doesnt uncover. i want the footer bottom area to be shown first and gradually show all footer upper area upon scroll
is there any setting other than mikado setting -> footer -> uncover footer (yes)
solved. just sometime for some reason it doesnt show
Hi,
We’re glad you solved the problem.
For further issues with that option, please submit the ticket at https://mikado.ticksy.com/ and our support agents will assist you.
Mikado
How to get the likes and share buttons on each page so people can like or share them. I have tried to enable the social likes on pages but it doesnt seem to be shown on the pages. is there any other setting?
Hi,
First, enable social share in Mikado Options > Social to appear on pages http://screencast.com/t/m3mCPqrPOztK
Then you will have to use Social Share shortcode and your share will appear. Looks like this on your page http://screencast.com/t/VoYTjjQVOrB
Mikado
Sorted it out. Thanks
You’re welcome!
I am trying to set masonry but the all the items in the masonry are very much messed up. it has two blocks per line and hard for me to have a perfect block with all the masonries of different sizes. Have a look https://www.dropbox.com/s/e2xvh58zh86f7xz/masonry.JPG?dl=0
Hi,
Can you send direct link to the page so we can inspect what is happening?
Mikado
Sorry for too many questions. Do you happen to know how do i set previews of next slides in the mikado slider? like the small screens of next slides as shown in http://burst.mikado-themes.com/burst2/
I found your answer to one of the other comment in this forum. The solution is to change the setting to show thumb via clicking the slider. I did it but still not working. I made the show navigation thumb = yes but still no luck. Please help
Hi,
For this option to work, navigation circles and arrows should be set to NO http://screencast.com/t/PyFToI0d52mn
Also, make sure you’re entering the shortcode to the page whenever you make some change to your slider.
Mikado
great. it shows now. is it possible to make the thumbnails bit smallers in size? they look weird like https://www.dropbox.com/s/9za2pop2d1v34ox/Capture.JPG?dl=0 because i have many sliders so it makes 2 rows of thumbnails
Hi,
These theme customization will require assistance of our support team, so please, submit the ticket at https://mikado.ticksy.com/ and our support agent will assist you.
Mikado
I tried but failed to know how to change the color of the text on the menu. Like the main tabs color (not background). i want to change it from black color to white because its not visible
I finally found it. please answer the other question if u can
Hi,
We’re glad you solved the problem. Your second ticket was answered too.
Mikado
I recommended and affiliated this theme. But I maked a mistake… 3 days waiting for support #915640 and still no respond.
Hi,
We’re glad you like our theme!
When it comes to delay, it happened because you were writing on your ticket multiple times before we answered. So your latest ticket is 17 min old as well as the whole correspondence instead of 3 days. Since we respond to tickets in order they arrive, we haven’t been able to see your ticket. It is now answered by our support team.
Mikado
Hi,
How can I make the headers like this? http://burst.mikado-themes.com/burst/flat-home/
I imported the theme but i cannot make the headers settings as its shown here.? the settings with import are different with white background. can someone guide me?
2) How can i make the menu in the footer at the very bottom of the page like http://burst.mikado-themes.com/burst2/
Tried the “Bottom” Widget but doesnt work
Please guide
Hi,
To import demo with transparent menu, you will have to import Burst 3 – Classic demo http://screencast.com/t/yl8fmCI1Df6F
Make sure that when you redo demo import, content gets overridden by menus duplicated. If you plan to reimport demo, please delete all your menus before.
Mikado
Thanks for the response. Are you sure its burst 3? http://burst.mikado-themes.com/burst/flat-home/
I need multiple headers on top as shown in the link
Hi,
Burst 3 will help you having transparent header like here http://burst.mikado-themes.com/burst3/
When it comes to transparent top bar, we can help you on that after demo import.
Also, sorry cause we didn’t see your question about footer. What exactly do you mean in terms of footer? How it looks like now? It is always the best to import demo (the one you’ve referred to). If you do not want to have multiple demos on the site, you can import locally, and just replicate those settings at your live server.
Mikado
When you go to the very end of the page http://burst.mikado-themes.com/burst2/ you see a menu (Homepage portfolio about etc). How do i get this menu on my page. I have tried to put the menu widget on the “bottom” widget area but it doesnt display. What can be wrong?

Hi,
You will have to put Custom Menu widget into Footer Text widget area. Call side_area_menu (default) or any other http://screencast.com/t/gjbGU05dl
Mikado
Done. Thanks 
You’re welcome! 
Thanks for the responses earlier. I have one problem. My contact forms are not working. When i press send button, it just doesnt work
I have sent an email on the support email please check
thanks
hope to get the response soon.
Thanks for the awesome support so far!
Hi,
Your email was received and assigned to our support agent. It will be answered asap.
Mikado
Solved. Thanks
You’re welcome!
Hello,
Thanks for your response earlier.
I am trying to add the contact form for which I have installed the plugin contact form 7. I am struggling in getting the cf7 design u used in the demo.
Can you send me the contact 7 code for the following contact forms as shown in the demo
http://burst.mikado-themes.com/burst/contact-with-big-map/
http://burst.mikado-themes.com/burst/fullscreen-home/
You can send me on panettacass@gmail.com please
Thanks
Hi,
An email with the forms code was sent to your address. Thanks!
Mikado
Got them, thanks!
I input the code but couldnt find the transparent contact form as i requested. This is the sample i am looking for (totally transaparent)
http://burst.mikado-themes.com/burst2/contact/Got them, thanks!
I input the code but couldnt find the transparent contact form as i requested. This is the sample i am looking for (totally transaparent)
http://burst.mikado-themes.com/burst2/contact/Hi,
To achieve transparency, you will have to choose between various styles you have in your shortcode like here http://screencast.com/t/v1wWc2EaLE Choose which one you like.
Mikado
Hi Visual Composer has stopped working. I have Theme v1.5 and VC 4.12. Thank you
Hi,
Please submit the ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
Hi, I imported from demo account and even remaking the scrolling page dmhdubai.com/6-website-design-and-development/
Unfortunately, its not working as it should be. when i scroll down, it gets stuck and doesnt allow to scroll the page.
Please check. Thanks
I know my support is expired but i have not asked any questions during my support period. will appreciate your response
Hi,
Thanks for using our theme!
We’ve just inspected your page and it scrolls without the problem. Are you still having issues? Here is a little video http://screencast.com/t/TuN8UtfUfLD (sorry for bad quality that is how jing works)
Mikado
Thanks you for reply. The theme is awesome and so is the support. HIGHLY RECOMMENDED THEME
1. I checked the page again, it works in firefox but the chrome is blocking the scrolling of the page. Please check the video https://www.dropbox.com/s/ettaws1j2y8xw8b/error.avi?dl=02. How can i remove the breadcrumbs (titles on the pages). https://www.dropbox.com/s/232xbqdu23zvyu6/breadcrumb.JPG?dl=0
Also,
3. I am very much struggling to get the banner unzoomed. Each banner is being too much zoomed as shown
https://www.dropbox.com/s/l5bixiuyixz949b/banner.JPG?dl=0I want a) the banner to be less zoomed (need control over its zooming or else actual size) b) Responsive to smaller screens.
4. I see a grey shade on the top of the page. How do i remove it.
https://www.dropbox.com/s/lv0ipdv7n15r618/grey%20shade.JPG?dl=0Waiting.
Thanks
Hi,
1. We’ve inspected again and cannot find issue with scrolling in chrome. However, to prevent scrolling issues, you can turn of Smooth Scroll option in Mikado Settings > General http://screencast.com/t/6e5Ub2kte
2. To remove Breadcrumbs go to Mikado Settings > Title and change your Title Area to be Standard http://screencast.com/t/QgIbG31dAn51 Also. These are general settings, but they might be overridden with the settings of the page. So please review the settings of the particular page if problem reappears, to see if page settings match general settings.
3. We’ll need direct link to particular page to see how you’ve set your slider.
4. Same as 3
Mikado