420 comments found.
Good theme. There is gallery with photos/videos/gallery. But it is not clear when you click on video – it is just picture. How to show the video?
Hi, Please note our theme only support display image in gallery.
Hm, strange. Why then you put in the demo videos as a part of the gallery?
Hi, Sorry maybe navigation name make mistake
can you tell me how I can add this http://screencast.com/t/1bY2EJZ4J ?
Hi, Please surely you imported widget data.
Hi, the widgets are imported. What is the name of that specific widget ?
Hi, You can check in Header Top Widget
Can you please send a screenshot with how yours looks like ?
Hi, I will send to your mail.
Hi,
May I have a link to your documentation? I would like to check it out before purchasing the theme.
Thank you.
Thank you for your interest, Here we go
http://demo.ovatheme.com/Documentation/eventmanaLooking forward to see you as a customer 
Thanks & Regards, jim
Hi, by any chance do you have a demo version where I can login to see how the backend works ? Or can you email me some screenshots ? Thanks
You can contact via : jakjim@gmail.com so I can send some screenshots for you.
Hello, I am having a problem with visual composer not being an option for Events. Can you please provide some information on how to activate it? Thank you.
Hello again, my question is time-sensitive so please forgive my repeating myself. I am having a problem with visual composer not being an option for Events. Can you please look into this issue and let me know how to build & modify the events pages? They all are in shortcode and there’s nothing in the documentation that I can find that explains how to address this problem. Thank you.
Hi, You can config in Visual Composer >> Role Manager >> Tick choose Event: http://pho.to/APIGu
Hello, I want to know-does this have recurring events?
Hi, Sorry our theme doesn’t support this feture.
I have same problem like Huzan (event speaker session), but not only the pic-broken is the problem on Firefox, but the froggy pic too on Firefox and Chrome.
Hi, Please describe more detail about your problem. Can you send to me some screenshots ?
Hi, I emailed your support directly yesterday about a major problem with the theme – the Breadcrumbs and breadcrumb background image are not showing at all – causing the main menu to overlap the page content. its as if there is a piece of code missing somewhere? I’ve set it up correctly, as far as I can tell from the documentation. This matter is urgent as the site needs to go live in the next couple days. Regards, Anne Nelson
Hi, You can use Padding config in Row setting to make space Breadcrums and page content
Hi, That doesn’t make any difference. I don’t think you get what I mean. Can Isend you a screenshot? It would be unfeasable to ask my client to have to add padding to every singel page or post to get the breadcrumb image and breadcrumbs/page heading to show every time they created a new page. I need to get a site-wite solution ofr this otheriwse the theme is unusaable. Is there anyone else out there having the same issue?
Hi, Please send some screenshots and website link to my email: jakjim@gmail.com . Thanks so much!
Slideshow doesn’t work with WP 4.6.1 and WPBakery Visual Composer 4.12.1
Hi, Please check again. Our demo is using wordpress 4.6.1 and WPBakery Visual Composer latest version.
Hello!
Your theme interest me!
How I can acces to backend for test it?
Can users submit their events? Just when I click “submit” I had redirect to “contact info”.
Hi, Sorry User can’t submit event. You can check our documentation: http://demo.ovatheme.com/Documentation/eventmana/
Product page don’t have footer option.
How can i make default footer setting in this theme?
Hi, You can choose footer option in config of Post/Page. Default footer is Social Footer. You can add Social Footer in Appearance >> Customizer >> Footer settings
How do you even use this theme??? It looks nothing like the demo and I can’t for the life of me see how to edit it. Many thanks
Hi, Please surely you follow exactly the documentation. Please you imported demo data.
how we can display footer widget in Home page.
Hi, You can choose in config (Footer Version) of attribute home- page
i’m not able to checkout. Cart is not working there’s some error. kindly check and solve asap
Hi, Please send to me your wordpress admin + website link ? I will check help you.
Share your email address.
One of the major problem i found is that. Search option search product not event. Kindly fix that. Because we have to focus on Event not on product
Solved
Is it possible to add Quick View + Add to cart option to event like this http://www.ehousestudio.com/uploads/homepage-features/QuickView.jpg
Hi, Sorry No it isn’t
Best regards
Jthemes
how to make Popular Events work..??
Hi, I don’t have idea for this. Do you have some ideas about What is Popular Events ? Thank you!
You’ve give option on Home screen 1 and you don’t know what is Popular Events </strongs> !! Check Your Demo.
And its a humble request to reply asap.
Sorry but its a bad experience !! Bad Support
Hi, Sorry Our theme doesn’t option for this. May we will update Featured Event in next version.
Best regards
Jthemes
If your theme doesn’t support this feature then why did you displayed that in demo. That’s not good. First you show something and then you don’t provide
And for my every concern you’re replying you’ll update this features in next version. Then, When your next version is coming..??
Hi, We will try update this feature soon.
When our cart is empty, it shows an option “Return to Shop” and it redirects to woo commerce shop page but i want to redirect it to Event page
& Click the grid view
http://events.deadlive.co.uk/event-listevents are not organized in Grid view
Hi, Return to shop: We will update in next version
contact form: Please surely you inserted ‘color’ class in Row setting of contact form
Grid view: Sorry I don’t understand your mean.
Grid View : http://events.deadlive.co.uk/event-grid/page/2
Open this link and see how events are being displayed and also do visit all the pages.
Events are not at all organized in Rows
And please kindly make some efforts to solve our issues
Hi, Your mean events don’t display in line. Because your data is differen however we will fix this in next version.
How my data is different ?? kindly give relevant reason. I’m uploading event same as you’ve did. First i’ve upload demo and then i’ve uploaded event in same way as mentioned in documentation.
Hi, If you insert length data the same, all event displays in-line.
How can we change the Footer ?? its 4 Column by default. I want to make it 3 column
Solved
Cool