225 comments found.
Hello! We will buy this theme, but before, please, tell me: Can we set multi language module in this theme and can we see demo admin panel? Thank you
Hello, Thank you for your interest in our theme! Theme is compatible with WPML plugin. Unfortunately, we can preview our admin panel for security reasons. But you can check our online documentation. http://windsor.themerex.net/doc/ Best regards.
Hello, In case you recently could not use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is to try creating the ticket again. Unfortunately, the issue occurred for reasons beyond our control. Please take our apologies for any inconvenience caused.
Hello, you’ve done an excellent job. When I buy the theme, can I make the language fully in Turkish?
Hello, Thank you for your interest in our theme. Yes you can make it fully in Turkish. Theme has pot file that is easy to translate into another language. Our support team will help you with this issue. Best regards.
Thank you very much for your wonderful work.
Hello, You are welcome! Happy to see you as our Customer. Best regards.
How can I change my email address to receive contact us form enquiries?
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
How to control slave sliders?
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello. After import demo content on page “Home” not work scroll effect on mouse. Help please.
Hello,
Please, contact us via ticket system. It will be much faster and more effective. We need your website name and wordpress admin panel details, in order to check this issue.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello there! I really like your theme. I just have a couple of question before I finally purchase it.
1) Is it possible to add more categories to the apartment plans? For example: # Bathrooms, # Warehouse etc.
2) In apartment amenities I see your using svg icons. I would like to know if I can change them using another type of icons.
Thank you very much!
Hello,
Thank you for your interest in our theme. 1)You can add more categories if you need. 2) We are using fontello.com icons. If you have your own icons in svg format you can upload it to fontello.com and then upload to your website. Our support system will guide you. Also we have list of icons in our theme. May be you will find the one you need.
Best regards.
Hello there! I really like your theme. I just have a couple of question before I finally purchase it.
1) Is it possible to add more categories to the apartment plans? For example: # Bathrooms, # Warehouse etc.
2) In apartment amenities I see your using svg icons. I would like to know if I can change them using another type of icons.
Thank you very much!
Hello,
Thank you for your interest in our theme. 1)You can add more categories if you need. 2) We are using fontello.com icons. If you have your own icons in svg format you can upload it to fontello.com and then upload to your website. Our support system will guide you. Also we have list of icons in our theme. May be you will find the one you need.
Best regards.
Hello,
Great theme! Do you provide customization service? I need theme installation and one page modifications. If yes how much?
Best regards.
Hello,
Thank you for your interest in our theme. If you need any customization service, you can contact our partner https://mockingbird.ticksy.com/. They work with our themes. For our themes they have discounts on installation service.
Best regards.
Hello, is it possible to change menu icons and colors ? thank you
Hello,
Yes it is possible in WordPress Dashboard.
Please, contact us via ticket system.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi, We need the Homepage menu as normal menu and not in side way. I see the normal menu in other pages. Do you have any other versions which contains normal menu on the homepage?
Hello, Thank you for your interest in our theme. In theme options you can chose location of menu. Top menu (as usual menu), letf menu (like you see on our live demo) and right menu. It is very convenient. Best regards.
We dont need the WordPress version. Do you have the HTML version for this theme? If so do you have the menu on top on HTML?
Hello, Yes we have. Please, check it here https://themeforest.net/item/windsor-apartment-complex-single-property-site-template/18939023?s_rank=3 You can make top menu with the help of additional coding in html files. Like it is shown here http://windsor-html.themerex.net/pages-pricing.html Just copy the code for menu. Best regards.
Hi , Hope you are and thanks for the great theme. I have presales questions.
1- Is there front end submission
2- What is the role of woocommerce? Are properties created with Woocommerce?
3- Do you offer customization services?
4- Is this a membership theme. I mean a theme that allows others to register a create a listing?
5-I have I have properties for sale, rent, lease, offers etc
6-According to Google speed test, there are some errors that need sorting. Is this something you are happy to deal with?
Hello, Thank you for your interest in our theme. 1. Theme is using theme customize, so you can manage layout from frontend. Also it uses visual composer and you can edit content with visual composer frontend. 2. This page “apartments-for-rent” is using woocommerce products. The role of woocommerce is for selling products usually. 3. We work with our partner https://mockingbird.ticksy.com/ Here you can submit a ticket and order any customization service that you need. 4.Theme is using BuddyPress and BBpress plugin. You can use functional of these plugins. 5. We have custom posts – services. You can create different service groups (sales rend…) 6.Google speed test works for html templates. It is not correct to use it for cms.
Best regards.
Hello How are you? I wanted to consult how I can edit the text from the menu on the right (top) Given data PHOTO TOUR, COMPLEX, AMENITIES, ETC. Thank you very much
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello there! We are contacting you regarding your template Windsor Apartments. We need to introduce few changes and we got stuck. Maybe you might be at help? First of all , we do need to make the vertical left roll banner wider. There is also a option of the gallery in a matrix, however we cannot make it full screen. There is also a number indicating the current floor level. Is the any possibility of deleting the default numbering? We are also looking for a list of infographics, prefably with a thumbnail, so we can choose them more efficiently.
The most problematic point is the compatability with internet explorer browser. The font does not apply to czech in many cases. And the overall performance of the page is just not to expectations.
Thank you very much for your help. We wish you a great day.
Best Regards Jan Dousek
Hello, Thank you for submitting a ticket to our support system. You have got reply. Best regards.
Hi,
How do I remove the links in the Services widget. I need to show the services but I don’t want any link in it.
Thank you.
Hello, Thank you for your interest in our theme! it is possible to remove links on services. After theme purchase you should contact our support system. They will help you with this issue. Best regards.
Hi. I’m building a website for a cliente and he bought the theme already. Where should I go get support? Thank you.
Hello,
Please, contact us via ticket system.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
Also you can submit a ticket by following this link https://themerex.ticksy.com/
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi, I have a problem. After installing the plugin I skip this: Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 72 bytes) in /home/andreslamas/public_html/wp-includes/l10n.php on line 849
Hello Camimll,
When you get this error, it means that you have lack of memory_limit on your server. Please, contact to your hosting and increase this value. For our theme it should be 128M. If you have any new theme issue contact us via ticket system. It will be much faster and more effective
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello, can I adapt the template for 2 property objects?
Hello Dedenko, Thank you for your interest in our theme. You can adapt this theme for different properties. Best regards.
Can you add a RTL? how much it cost?
Hello, Please, contact our partner customization studio Mockingbird to get a quote on paid customization service. Studio team is experienced enough to help you with advanced options for your website. Feel free to submit a request for our partners at https://mockingbird.ticksy.com. Best regards.
I’m trying to buy more not getting the Envato not this processing the purchase, you can send me another favor by buying link
Hello AgenciaBap, Thank you for your interest in our theme. You can buy these themes only through Envato purchase system. Best regards.
Yes, I’m sure, it happens that I tried to buy in every way with my credits cards and no I managed to complete the purchase pro who should mistake in time to finish (I had plenty of balance), acheio very strange to not be able to buy its theme, I chose another and bought usually not given algun problem, something must be wrong with some setting in your store, this review because you may be having sales problems because said, tried so hard to quit
Hello AgenciaBap, Thank you for this information. We are authors. You need to contact to Envato help center about this issue. There is a link https://help.market.envato.com/hc/en-us They will help you. Best regards.
