104 comments found.
Hello, please do open a support ticket on http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards
Hi,
I made some edits to my homepage (construction theme) and ever since making some edits, there is a large space between the slider and the download bar – how can I erase this?
Hello, sorry to hear about your issues, would you be so kind and open a ticket at http://anpsthemes.freshdesk.com with your issues and our support team will be glad to help you. Thank you and best regards
How can I change the “All projects” tab name in the Portfolio on the homepage of Construction?
Response?
Hello, sorry to hear about your issues, would you be so kind and open a ticket at http://anpsthemes.freshdesk.com with your issues and our support team will be glad to help you. Thank you and best regards
Turned on box version and don’t want to use a preset image – I want to use a solid color..but the option does not seem to be working correctly. I set the color and save but the color does not change – it’s always white.
Again very sorry to not answering you here but we have much more optnions (screenshots, login to your wp etc.) on our support site http://anpsthemes.freshdesk.com open a ticket and our support staff will be glad to help you. Thank you and best regards
It’s post, page or portfolio? why document not instructed to do
Hi,
thank you for contacting us.
It is a page, where is added custom shortcode (featured content). All shortcodes are very easy to add with visual composer, which is already included with a theme.
If you will have any question or problem, you can always open support ticket on: http://anpsthemes.freshdesk.com and we will glad to help you.
Best regards
When i installed Polylang and i tried to configure it, some of the building elements are not working , like Team Members element as you can see it supose to be under Company Directors on the front page or under FEATURED PROJECT it supose to be a gallery. This is the link to my site http://119.81.50.222/~visioubu/en/
Hello, very sorry for your issues. Please would you be so kind and open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you.
Thank you and best regards
Hello -
I noticed on one of your demos, the navigation arrows aren’t working here on the slider:
http://screencast.com/t/QV4j8Zps8On this page:
http://anpsthemes.com/construction-demo-2/construction/Looking to buy this theme, just want to make sure I don’t have to be the one to hack it to get it to work 
EDIT: Nevermind, thought this was to change the image itself, I see it is to navigate through the thumbnails instead. disregard.
Thanks.
Hello. Yes exactly. If you have any more questions do not hesitate to ask. Hope to se you as our client. Thank you and best regards.
Hi there – what’s the default font? I made a font size increase and when I saved, the fonts reset to something else.
Hello, the fonts might have reseted, because the Google Fonts are not installed. If you don’t see the Google Fonts in the dropdown, installed them in Theme Options – Update google fonts.
The fonts are: Montserrat (Font type 1), PT Sans (Font type 2) and Montserrat (Navigation font type).
Hi, how I can do to display it in the right way?
http://concretiza.com.mx/wp-content/uploads/2016/06/Untitled-1-2.jpgThe issue is occurring due to too much text. You can control the length of the text by activating Excerpt field on the Portfolio posts. To do this, edit a portfolio post and in the top right corner of the page click on “Screen Options” and make sure the Excerpt field is checked.
A new field will be available under the main content editor. Input a bit less text.
Another options is to make the font smaller / make the spacing smaller. Open a ticket on http://anpsthemes.freshdesk.com/ Provide a link to your site and we can send you the CSS code.
Hello, why there’s no page for Our Team ?
Hello, we have a page called “About us” that is like “Our team”. You can find it here: http://anpsthemes.com/construction/about-us/
Or did you find a broken link on our demo?
Feel free to ask us any additional questions.
oh thank you .. can you see this page http://anpsthemes.com/construction-demo-2/smart-houses/
images that you select for slideshow why it look like this? if you make it side-by-side It will be beautiful
Hello, they are suppose to be side by side, as seen on our HTML version: http://anpsthemes.com/construction-html/project-single.html
This is an issue that occurred during updating. We will fix the issue as soon as possible. Thank you for letting us know.
The issue is fixed on our demo sites.
Can I creat WordPress Multisit for multi language with theme?
Yes, the theme supports both multisite and multi language. For multi language we recommend WPML or Polylang.
do you guide me make wordpress multisite with this theme?
We can offer help with what plugins to use and how our theme functions regarding the multisite. The plugins we recommend all have great tutorials and we would recommend that you check those out, as they will be more helpful (videos, tutorials with images).
How to auto change ” Read more” text by languege display
The “Read more” text and other theme texts can be changed by translating using the provided POT file (default WordPress translation method).
The easiest way is to use Loco Translate.
I’m thinking of purchasing this template, how easy to change the primary and secondary colours? Thanks.
Hello, thank you for your interest in our theme. It is very easy. You can see our theme options presentation here https://www.youtube.com/watch?v=aVoBV4BgvZc
Everything is controlled tough theme options or you can also use WordPress customiser, whichever you prefer.
Hope to see you as our client. And if you have any question after the purchase feel free to open a support ticket on http://anpsthemes.freshdesk.com
Thank you and best regards
Hello! If I buy this wordpress theme, how many websites I can use? I have found no specifications on this. I would like to buy a topic that could be used unlimitedly.
Hello, standard licence grants you to use our theme for 1 end product/client. If you buy an extended licence we would alow that u reuse the item as long as you do not redistribute it on marketplaces. However extended licence does not grant you that in this manor. I would suggest to contact envato support and ask them. The other simple option is for you to just buy the number of licences that you want. A big bulk purchase of many licences at once would be great for us 
An we do have a great support for any help on http://anpsthemes.freshdesk.com
I look forward seeing you as our client. Best regards www.anpsthemes.com
Hi! Thanks for the theme. Just bought it, try to install a demo site, but can’t find a way to do this? i don’t see the option in ‘tools’. Can you help me out?
Hello, thank you for purchasing our theme. The demo importer can be found under Appearance – Theme Options – Dummy content.
We suggest you use our demo importer not the WordPress Importer (which can be found under Tools – Import – WordPress), as our demo importer also imports menus, widgets, Revolution Slider, etc.
Hello – please can you tell me how to change the 349×446 middle image on Services & Solutions Demo 3? I can’t find it anywhere.
Hello, you can change this in the entire rows edit option under design options. If you need further assistance please do open a support ticket at http://anpsthemes.freshdesk.com for better assistance.
Thank you and best regards
Hi, I want to install the demo, but not loaded. I could be doing wrong?
Hello, in most cases this is due to the server configuration. Demo importer needs a bit more server resources in order to execute successfully. Please take a look at: https://anpsthemes.freshdesk.com/solution/articles/12000005480-demo-import-doesn-t-work
Feel free to ask us any additional questions.
our service providers hosting tell us that is a little problem with the theme and ask us which version .php works
The theme works with PHP 5.3 and newer. Please specify which error you are getting (check the logs folder on your server or any error_log files).
Hi there,
With the projects filter on the project page only, it is only showing the first 9 projects when I have 12 projects inserted.
Is there a setting to change this? I have also opened a support ticket but have not had any response.
If you could help me out that would be great.
Thanks Jack
Hello. Thank you for your purchase. Our support does not work during wekends. The support staff will be on your issue on monday morrning. Thank you for your patience and understanding. Best regards
Hi there. I updated Wordpress to 4.5.2 and updated to the latest version of Construction via the Envato Toolkit and I’ve had some problems since.
I fixed the Visual Composer issues by following your upgrade instructions but we can’t get Google Maps to work, they just show France.
Are you able to advise a repair please?
Thanks!
Hello, please take a look at:
Note: all customers who already have Google Maps added, will need to re-add the markers. We apologize for the issue, but we are unfortunately unable to provide a proper fallback solution. (this update was re-submitted as we did not get a notice if the update was approved and under history we only see our update and no reviewer response). Make sure to also update our Anps Theme plugin.
If you still cannot get it working, please open a ticket at anpsthemes.freshdesk.com
Feel free to ask us any additional questions.
Thanks for the quick response. We did that, and it didn’t work. We also had the latest (1.0.1) version of the Anps plugin.
For some reason though, deleting the Anps and Slider revolution plugins, installing the fresh ones from your server, then recreating the maps, worked.
Thanks for the help, but I am not sure why re-adding the markers didn’t work without basically reinstalling every plugin packaged with your theme?
We apologize for all the inconvenience this caused you. We are also not sure why the update for Slider Revolution was required. Our plugin needed to be updated, as the field changes for Google maps element were done there.
Note that the field names for Visual Composer had to be changed, as only the field with the name ‘content’ can have the visual editor field in Visual Composer. The ‘content’ name was before used for the location, that is why the map needed to be re-inserted. This is why we were unable to provide a fallback for the older versions.
Again, really sorry for all of this.
Was the new version the same version number, 1.0.1? There’s no difference in version number between the one we were using at the one we installed.
Just curious now, but happy it’s fixed
Great to hear it is fixed. We just downloaded the new version and it is set to version 1.0.5. Really strange that the version did not change and that the issue was fixed. Will keep an eye for if we find why the issue was not changed for you.
We purchased this theme last year and wordpress was just updated to v4.5.1 now our visual composer does not work it works in wp v4.5! We cannot edit the visual composer at all. Help please!
Hello. Are you sure you are looking at the right theme since this theme was created february 25 2016? Maybe you bought our other theme constructo or maybe a theme from another author? Thank you and best regards
Yes sorry its the CONSTRUCTO THEME I will post on there. thanks
Hello, I bought this theme a while ago, and Visual Composer had an update, which I bought and updated. However, the front page isn’t loading certain VC elements, such as gallery, and other features. I contacted VC team and they concluded that: “The issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it” I am not sure which code they mean, and they “advise [me] to do so with the help of theme author, otherwise [I] might loose the extra elements added by him.”
Please let me know what code I have to get rid of before I can have it working. Thank you!
Hello. Sorry to hear about your issues. Our theme comes bundled with the vc so you did not need to buy it. And all you need to do is delete our bundled vc and the theme will promt you to reinstall it and you will get the new version. For additional help please do open a support ticket on http://anpsthemes.freshdesk.com . Thank you and best regards
Firstly, thank you for responding so quickly. To update VC, which I already did, requires that I deactivate it, and delete it, while replacing it with the new version. So, I already did what you recommend, unless I am missing something else?
Yes but you would need to install our version which wp propmts you to, not vc that you bougth. If you still are having issues do open a support ticket. Thank you and best regards
