28314 comments found.
Hi there,
To help you out we need a link and access to your site.
Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support 
Include a link to your site if possible.
I would know if i can sell a product only during certain period. are there some settings that let me selling products for a specific period of time? Besides, i would know if i can modify price dinamically when a customer buy more pieces of the same product. do i need other plugin? if yes, what plugin?
Hi there, we use default WooCommerce functionality, and that is currently not included in WooCommerce, so you need a plugin for that Have you tried google for one?
no, before google it i would ask you if it is included a specific plugin. however if you know a plugin to suggest could be awesome
I keep getting this message:
‘Your theme (Flatsome Child Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.’
Do you have updated WooCommerce template files?
Hi there, have you updated to latest WooCommerce version?
Yes. 2.6.7
And latest Flatsome version?
2.8.5
Latest V2 version is 2.9.6
Since the update, my flatsome theme is completely changed and messed up. For those who currently have the theme, please do not update!!! I think there are bugs that need to be worked out with the latest update.
Hi there, what version did you upgrade from? Did you see this: http://uxthemes.helpscoutdocs.com/article/188-upgrade-to-flatsome-3-0
Since the update to Flatsome 3 something is wrong with the blog page It doesn’t show the list style properly: you only see a small bit of the images, the excerpts are all gone and the divider + the date posted below the exerpt is gone.
This only counts for the option list style, not the other styles. What’s wrong? I can’t seem to open the UX builder for the blog page? Hope you can help me out.
Hi there,
To help you out we need a link and access to your site.
Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support Include a link to your site if possible.
For those who didn’t buy yet , This theme may have some ajax conflict with other plugins , so please test before purchase
Hi there, what plugins are you having problems with?
I want to buy this theme, but I need it in both Arabic & English
Do you have any Arabic demo? (not just support RTL)
Hi there, is this good enough? http://alkhamisoud.com/ It’s a site form one our our customers.
Hi, why I can’t find the Catalog Mode in theme options?
oh, it has been moved to Advanced Options, thx
Yes, that’s correct
Please develop such a good blog template as Flatsome \ o /
Hi there, not sure what you mean. Sorry
Hello,
My share icons are showing duplicates on product pages. Can you help me solve this? http://lukedesigner.com.br/produto/500-cartoes-coloridos-frente-e-verso-com-corte-especial/thank you !
Hi there, try add this to custom CSS:
.social-icons + .social-icons{ display:none!important}
Hi , I have installed TM extra product options , but when field validation is active , “add to cart” button stay in loop if no options selected 
, there is conflict how I can fix this ?
As the author said : “
UX-themes Author about 1 month ago Flag
Hi there, yes that plugin should work with Flatsome
“
But this is Wrong , there is incompatibility
Hi there, we have tested the plugin and it should work. We use default WooCommerce functionality for the product page. Does it work if you change theme to f.ex Twenty fifteen?
Quick question about YITH Product Filter and the theme’s default Sort By filter on the category page.
If a visitor sorts the products on the category page using the YITH filters and then sorts by the Flatsome category page filter (for example sorts by price high to low) they lose all of their YITH Ajax Filters. Is there a way to have this Sort By not perform a page reload? What do you suggest?
Hi,
Do you have a flatsome_demo_content.xml for flatsome 3? When I use the wizard, it completely crash the site each time
Thank you
Hi there, sorry for late reply. Have you tried increase the memory limit? http://uxthemes.helpscoutdocs.com/article/81-increasing-the-wordpress-memory-limit
Hi, we haveno problem with the momory.. Once we finish the wizard we are unable to access the front pages. We only get blank white pages.. The backend carry on working as usual.. We use SSL so could be the problem.. Once we set a newly crated pages in the reading option, then that page is visible again but we simply cannit use the demo content
Could you enable WP Debug and check if you see any error messages? http://uxthemes.helpscoutdocs.com/article/228-enable-wp-debug
hello, I have a question about flatsome theme footer Can I hide or remove absolute footer? Thank you for your interest, Have a nice day.
Please, i bought with an other account and this theme on this new update, have a little failure, on the product page, when have a gallery, the zoom works perfectly but when I have just one picture and no image gallery, the zoom doesn´t work, can you please help me?
Hi there, this should been fixed in V3.1.6
Can i use “woocommerce paypal adaptive payments plugin” with this theme?
Hi there, most payment plugins work with Flatsome I pretty sure that would work with Flatsome.
thank you. i would ask something else. I would know if i can sell a product only during certain period. are there some settings that let me selling products for a specific period of time? Besides, i would know if i can modify price dinamically when a customer buy more pieces of the same product. do i need other plugin? if yes, what plugin?
Hi, I have been enjoying new V3 very much except for one; when I use “ux_products” with masonry style, “shopping cart” icon hovers crossing over “quick view” icon. I would like to control location of “shopping cart” to move to left down corner of picture as it was used to. I was wondering if I could do this? Thanks
Hi there,
Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support Include a link to your site if possible.
Ah, of course. Thanks.
Hi, when I assign a product page in WooCommerce, I can not use the UX-builder anymore. Is this normal? If I change the product page, I can use the UX-builder on the previous product page.
Hi there, sorry but I’m not 100% sure what you mean. Do you have a screenshot of the problem?
Hi, I made some screenshots.
http://imgur.com/a/BGmY3The problem is when I assign a shop page, the option to edit the page does not show up anymore.
Ah, it’s not possible to edit the shop page with the UX Builder. You need to do something like this: http://uxthemes.helpscoutdocs.com/article/233-how-to-edit-shop-header-with-ux-builder
hi, I cant find where to change the order notes text on the checkout page. Thank you
Hi there, we use default WooCommerce functionality for the checkout. You need to use a WooCommerce checkout plugin for that. Maybe this? https://nb.wordpress.org/plugins/woocommerce-checkout-manager/
Quick Question….if you don’t mind. How to set fixed image size in blog post header image (featured image)....I have set header style for Big Featured Image
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