1508 comments found.
We are having visual problems with the Tour (vertical tabbed content). Between the tabs and the content appears a grey area. How can we suppress this area? It was not there one week ago
I’ve tried on our demo and it’s working fine. I’m not sure why it doesn’t work on your site, maybe there was a plugin conflict, please try to deactivate other plugins to see if it works.
If it still doesn’t work, please PM me your site URL: https://themeforest.net/user/wyde#contact so I can inspect the code to see if there is something wrong.
Hi Wyde,
Am I able to re-import demo content without disrupting the current pages, settings etc. to my site?
There’s a design I’m trying to replicate from /vela4 and can’t figure out the settings, so thought I’d check them in the demo content, but don’t want to disrupt any of my existing pages & settings.
I note that on ‘Theme Options – Home – Import Demo’ there is the warning: “Importing demo content will replace your current settings and append your pages and posts. It can also take a minute to complete. You can use WordPress Reset plugin to remove all existing data before importing.”
Thanks for the ongoing support. Tom
Hi,
Unfortunately, you couldn’t re-import demo content because the current pages and settings will be replaced by the demo.
I’d recommend you to create a temporary website or a local website, and import demo to that site instead. And then you can copy the whole shortcodes of any pages from your local site and insert into your live website.
Also, if you’d like you can PM me your email to request the codes and settings of any pages so I can provide them through your email: https://themeforest.net/user/wyde#contact
OK thanks will PM you.
Thanks for your link! Just replied to your email.
Thanks for the support Wyde!
No problem 
Wyde, I’m trying to create a portfolio, I’ve already inserted the images in the library, I’ve already created the categories and the skills too. But when I insert a “portfolio” element on my page, it comes with empty fields and does not display any figures. Can you help me please ?
Please make sure you have set the Featured Image for the portfolio. It’s in the right hand side like when you set the blog post featured image.
If it still doesn’t work, please PM me your site URL: https://themeforest.net/user/wyde#contact
Thanks Wyde! It worked.
I tried installing the demo Vela 3, Business Onepage and it is not displaying as one page.. What could be the issue? http://new.workbase.us/
Seems like the Settings haven’t been imported yet. Maybe there was an error while installing the demo content so it couldn’t import theme settings.
Try to enable “One Page Website” in Theme Options -> Page -> Page Options to see if it works.
Yes, this worked. Thank you.
Hi there! Love the Vela theme.
The issue I am having is how I change the slider at the top? I went into Slider revolution to play with the slides. Now nothing is showing up at the top of the page where the slider was.
How can I go in and change the top slider once I have created a new one? I dont see it in theme options.
Thanks so much!
Hi there,
You can change the slider when you edit the page with Backend Editor, select a slider in the Slider Options below the Header Options at the top of the page.
I am not finding what you’re speaking of. I am a very visual person. Do you mind posting a screenshot of what you’re talking about ?
So after month I still cant use Visual composer with this theme, today I again went in and downloaded the newest theme version, deleted VC then re-installed to 4.12, nothing cant fix it. I have a major clients site rendered uneditable I would really appreciate your assistance.
Maybe there was a plugin conflict, try to deactivate other plugins to see if it works.
If it still doesn’t work, please PM me your site URL and admin login credentials: https://themeforest.net/user/wyde#contact
Hi,
I purchased Vela sometime ago and I had a quick question on updating the theme: I decided to update the them via FTP today to version 1.8.9 but the package I downloaded from Envato today gave me version 1.8.6 – I was wondering if this is from Envato’s side or something from your end or perhaps an oversight on my side?
Thank you for your time!
Hi,
If you’re using the download manager software, maybe it didn’t download the new file but give you the old one instead because the package file name is the same as the old version.
Try to remove the old downloaded file from your computer first and try to download it again.
Also, please choose “All files & documentation” so you will receive the new update of documentation that comes with the new instructions on how to update the theme automatically by using Envato Market plugin.
Hi,
Thanks for the quick response! I downloaded it directly from Envato’s ‘downloads ’ section under my account, not using a downloads manager. But your suggestion worked! I was able to do update through the Envato market plugin.
Thanks!
Nice to hear that it works 
Hello Wyde .. bit strange issue on single product page i have Related products down on the bottom (http://store.halcyonpoland.com/index.php/produkt/kolowrotek-pathfinder/) for product with no Variations/Options Add to cart button is missing unless you mouse over and then it’s different button than other buttons. 2: Is there a chance to remove Shopping cart icon from the button ? 3: Lightbox gallery for woocommerce – can I tweak it somehow ? or any advice which plugin will work best with your theme to replace this ?
Thank you Rafal
Hello,
1. Apology, looks like this is a bug of the theme because we have never tried by this case. Actually the variable products should have the variations/options. Thank you for reporting this issue, it will be fixed in the next update.
2. Sure you can add custom CSS into Theme Options -> Advanced -> Head Content as below to remove it:
<style type="text/css">
.woocommerce a.button.add_to_cart_button:before,
.woocommerce a.button.add_to_cart_button.added:before{
display:none;
}
</style>
3. We will update the lightbox styles on shop page to improve the look of it in the next update. Thanks for your question and comment.
Thank you Wyde !
No problem 
Wyde . .sorry to bother you but can you have a quick look on home page http://store.halcyonpoland.com .. when you mouse over the product on home page .. all is kind of shaking and moving lines down .. I’m not sure is that is caused by some css / template or by plugin .. it was not visible before .. so kinda weird …. thank you
and . .on product page – gallery thumbnails when you mouse over the thumbnail there is a white oval – next/prev button can I remove that oval or make it round ?
1. I’m not sure but I suppose this is a compatibility issue of your Product Carousel plugin, seems like it’s not compatible with the new update of WooCommerce.
As you can see, the demo site of this plugin is using WooCommerce 2.4.7 but your site is using 2.6.4. Also, there are many CSS of the plugin on your site are different from the one on the plugin demo site. Not sure that’s because you have edited it or you are using the different version from the plugin demo site. Try to update that plugin to the latest update if it’s available.
2. To make it to be rounded, try to add custom CSS to Theme Options -> Advanced -> Head Content:
<style type="text/css">
.pp_pic_holder .pp_hoverContainer > a{
border-radius: 4px;
}
</style>
Ad :1 – Thank you !! I know where too look now Ad: 2 – I meant Those buttons http://store.halcyonpoland.com/wp-content/uploads/2016/11/Zrzut-ekranu-2016-11-18-o-13.52.13.png
http://store.halcyonpoland.com/wp-content/uploads/2016/11/Zrzut-ekranu-2016-11-18-o-13.52.44.pngApology, here is the code to change them:
<style type="text/css">
.thumbnails .flex-direction-nav .flex-next,
.thumbnails .flex-direction-nav .flex-prev{
width: 38px!important;
height: 38px!important;
border-radius: 4px;
}
</style>
Thank you !
Just to let you know – Ad:1 – error in CSS (my fault) all works fine now .. Thank you again for help and have a great weekend !! BTW .. any plans for update I will wait for next reg that bug with buttons ..
Glad to hear that it has been resolved!
We will release the next update within a week.
Hello Sir, I purchase your theme on Nov, 4. I want to know that how can I add my Own customised icon in the theme
Hello,
You can add custom font icons into the Icon library via your child theme.
1. Install and activate your vela-child-theme.zip.
2. Go to Appearance -> Editor to edit Vela Child theme.
3. Add the below code to Theme Functions (functions.php):
function vela_get_custom_icons($icons){ $your_icons = array( array( “your-icon-1” => “Icon 1” ), array( “your-icon-2” => “Icon 2” ), ); } add_filter( ‘vc_iconpicker-type-openiconic’, ‘vela_get_custom_icons’ );
return array_merge_recursive( $icons, $your_icons );
The above code will append your icons into the Open Iconic icon set.
4. Upload your icon files to child theme folder “wp-content/themes/vela-child-theme/fonts/”.
5. Add custom CSS font icons to style.css in your child theme like below:
@font-face {
font-family: 'your-icon';
src: url('fonts/your-icon.eot');
src: url('fonts/your-icon.eot#iefix') format('embedded-opentype'),
url('fonts/your-icon.woff') format('woff'),
url('fonts/your-icon.ttf') format('truetype'),
url('fonts/your-icon.svg') format('svg');
font-weight: normal;
font-style: normal;
}
[class^="your-icon-"]:before, [class*=" your-icon-"]:before {
font-family: 'your-icon';
speak: none;
font-style: normal;
font-weight: normal;
font-variant: normal;
text-transform: none;
-webkit-font-smoothing: antialiased;
-moz-osx-font-smoothing: grayscale;
}
.your-icon-1:before { content: '\e800'; }
.your-icon-2:before { content: '\e801'; }
Hello! I’ve a question related to WooCommerce theme integrated to ILNY. I’ve istalled the “Product archives” plug in to change the namber of columns for the list of porducts that appear on my shop page. I changed it to 3 and it works for the cathegories layout but not on the products. The size of the pictures change but it keeps a big empty space on the right . How could I solve it?
Hello,
The number of columns for the products in this theme depends on the shop page layout. If your shop page has sidebar, you will have 3 columns of the products, otherwise you will have 4 columns instead.
Even you change the number of columns but it won’t work since it also depends on your page sidebar.
To work around this, you should change the Shop page sidebar in Side Bar Options, please choose left or right sidebar to display 3 columns of the products list.
Disable Row is not working for me. When I check the box it does not disable the row from being viewed in the frontend.
I’m not sure I understand because there is no option to disable the row in this theme.
How do you disable the row? Is it on the third party plugin?
Please let me know if I missed anything.
it is a new features in Visual Composer. See the screen shots. http://prntscr.com/d68n75 http://prntscr.com/d68nkw
Seems like you are using the old version of the theme. What’s the current version of your Vela theme?
I’m sure this feature is not available in the latest update of the theme.
Also, many options in your screenshots are not available in this theme since we have other ones instead.
Okay.. Yes you are correct.. I see now the theme does not support this.
Thank you for your kind understanding 
Hi, I’m trying to insert Team members on a page but there are only 4 people to add. When I reduce the number to display to 1 it makes the images associated with the team member fill the whole page – is there a way to limit the size using the specific CSS for the widget? Also, i’d like to change the order that the team members appear in. I’ve associated new team categories for 1 x director and 3x consultants but I don’t know how to affect the order in which they appear. Many thanks
Hi,
Please contact us from the account that purchased this theme to make sure you’re currently in the correct product page that corresponds to what you have purchased.
I didn’t purchase this theme. My friend (client) purchased it when he engaged the services of another developer who is no longer dealing with the site.
1. To reduce the member image size, you have to reduce the column container width. Instead of using 1 column in a row, you should change the row layout to 3 columns, then move the team member element to the 2nd column in the center. Also, when you edit the column settings, you can set the padding for the column in Design Options tab to reduce the width of the content inside it.
2. You can click on Build query button in Custom Posts option to change the order and add category name into the Taxonomies field to display only members from specific category.
That worked perfectly. Thanks so much for the quick reply and help. One last thing, why does the team slider make small images large? I can’t get it to stop deflecting the bottom of the page when the two larger images load.
Unfortunately, it’s a slider and the image in the slider always stretch to full the slider width. You have to reduce the column width to reduce the width of the slider and images inside it.
It will be easier if I can inspect the issue on your live site so I can provide any custom CSS to fix it. Could you please PM me your site URL: https://themeforest.net/user/wyde#contact
Sorry for the delay in replying. The site is in development at the moment and I’m waiting on improved pictures before I panic about the display since the two good images are fine and two v. small images have been stretched and as such look very poor.
Anyway, there are 2 ways to reduce the size of the images in the team member slider.
1. Reduce the column width by adding the padding to both left and right sides in Design Options tab in the Column settings.
2. Increase the number of Visible Items in the Team Member Slider settings.
Otherwise, you should use the bigger images instead.
Hi, please advise why the ‘older entries’ button goes to a ‘page not found’ – https://sixtymarketing.com/portfolio/
I suppose this is a permalink conflict issue.
Try to check if you have set the Portfolio Slug in Theme Options -> Portfolio as “portfolio”. You have the blog page named “portfolio”, if you set the Portfolio Slug to “portfolio” too, you will have a conflict issue since you couldn’t set the portfolio slug to the same as page or post slug.
Search page is displaying a blank page. No search bar and no results.
We’ve never seen this issue before, try to deactivate other plugins to see if it works.
If it still doesn’t work, please PM me the page URL: https://themeforest.net/user/wyde#contact
Hi Wyde,
Sorry for more questions. Have inserted contact form 7 (from Vela 5) into VC. Cannot figure out how to set the receiving email address for form submission?
Thanks, Tom
Hi,
Go to Contact on your WordPress admin, select a contact form to edit it. You can set the receiving email in the Mail tab. Put the receiver email into the “To” field, see more here -> http://contactform7.com/setting-up-mail/
Thanks!
Hi Wyde,
Thanks for the quick support, much appreciated.
One more question that I’ve been playing around with to get a solution.
1. I can’t get an ‘Image Gallery’ to center in a VC column? - Have selected ‘Column Settings – Text Alignment – “Center”. - Have also tried writing in Custom CSS: .SCGalImg { display: block; margin: 0 auto; }
2. Is there any way to change the ‘Image Size’ options in that drop-down menu item in the ‘Image Gallery Settings’ window? Or add new size options? (Other than ‘full’)
Thanks, Tom
Ha, just figured it out after all that. Added one thing to the CSS:
.SCGalImg { width: 80%; display: block; margin: 0 auto; }
1. Great job! Glad to hear you figured it out.
2. There are only 7 sizes in the Image Size options in the Image Gallery Settings because these are predefined sizes in this theme, you should choose from these 7 sizes to make sure your images will be fit properly in the gallery layout.
To use other sizes please resize your image to the certain size before uploading, then choose Full (Original) size so it will display as you uploaded.
I can not find where you add items to the top bar. I have created a menu for it but I am wanting to add other things besides a menu. I feel like there should be a widget area for it, but its not there. Is there something I am missing?
There are 2 parts in the top bar menu:
1. Menu items, you can add menu items to the Top Bar Menu. If this menu doesn’t exist, you can add new menu and set it as Top Bar Navigation in the Menu Location section. Then add new item from the Custom Links Type menu so you can set custom URL and Text as you please.
2. Social Icons, you can add social icons in Theme Options -> Social Media.
Also, you can set how these items are displaying on the top bar in Theme Options -> Header, then set the Top Bar Menu option and Social Icons option.
On one of the demos it shows an email and phone number in the top bar. I tired adding this with the menu option but it did not work. How do I do that?
Hi Wyde,
One more question. I’m trying to add a Vela Google Map in VC.
In the ‘Vela : Google Map Setting pop-up winder, under the text “Drag & Drop marker to set your location.” there is no image or marker to drag & drop?
Is there supposed to be an image here or do you add a marker some other way?
Thanks, Tom
Hi,
Please make sure you have set the right Google Maps API key in Theme Options -> Google Maps.
If it still doesn’t work, this might be a bug of Vela Google Maps element that was happened in the recent updates, this issue has been resolved in the latest update, you can update the theme to fix it.
Also, to work around this please disable AJAX Page Transitions option in Theme Options -> Page -> AJAX Options.
Turning off AJAX PT did the trick, thanks!
Sure, it’s my pleasure
Glad to hear that it works!
Hello Wyde Need advice / help 1: Single product page – get rid off product picture background and frame when mouse over on main picture and thumbnails 2: Main menu : I’m using CSS to get menu font color in normal state and on hover as per below. On the Styling option I’m using own color scheme and as a menu background picture with same color. And now when I click on any page and go there – font color on the menu is changing to color from Styling option and because there is blue color chosen and background is blue that text is not visible.. I hope I wrote that clear … can you help please ?
As well for product page needs to change product title font size
Add the custom CSS to Theme Options -> Advanced -> Head Content as below:
<style type="text/css">
/* Remove border and frame from product images */
.woocommerce ul.products li.product:hover a img,
.woocommerce div.product div.images a:hover img {
border: none;
padding: 0;
}
/* Change the menu font color on menu active and hover */
#header #nav > ul > li:hover > a,
#header #nav > ul > li.active > a,
#header #nav ul > li.current-menu-item > a,
#header #nav ul > li.current-menu-ancestor > a{
color: #fff;
}
/* Change product title font size on product page */
.woocommerce ul.products li.product h3{
font-size: 18px;
}
</style>
However, the product title on single product page is an H1 element so you can set the font size in Theme Options -> Typography -> H1.
Thank you! All works as usually perfect ! Great support! . .Last thing .. Single product page and all products – is there a chance to have own single product background for product picture ? not on hover but permanent ?
I’m not sure I understand but, if you’d like to add border to the product picture, you should add custom CSS as below:
.woocommerce ul.products li.product a img,
.woocommerce-page div.product div.images a img,
.woocommerce ul.products li.product a img,
.woocommerce-page div.product div.images a img {
border: 2px solid #0011d8!important;
padding: 0;
}
Yeap . .that was it.. but still when I mouse over the product I’m getting that blue color. (check on that page please http://store.halcyonpoland.com/produkt/eclipse-pojedyncza-butla-owalny-ksztalt/ ) if I can not remove that effect – can I change that color to different ?
Oh I see! It’s because your images are transparent background so when you hover on them, you will see the background color.
To remove the background color on hovering, you should edit your current CSS as below:
Replace:
.woocommerce ul.products li.product a img,
.woocommerce-page div.product div.images a img,
.woocommerce ul.products li.product a img,
.woocommerce-page div.product div.images a img {
border: 2px solid #f7f7f7!important;
padding: 0;
background: #f7f7f7;
}
With:
.woocommerce ul.products li.product a img,
.woocommerce-page div.product div.images a img,
.woocommerce ul.products li.product a img,
.woocommerce-page div.product div.images a img {
border: 2px solid #f7f7f7!important;
padding: 0;
background: #f7f7f7!important;
}
That’s it !! Thank you again !
Wyde – can u please check this picture -http://store.halcyonpoland.com/wp-content/uploads/2016/11/Zrzut-ekranu-2016-11-10-o-13.53.00.png
When I click to open subpage the submenu link is white. I have try to use
<style>
#header.transparent .dropdown-nav ul ul li a{
background-color:#f6f6f6;
text-shadow:none;
color:#000;
}
to modify but no luck
I do have below css as well to force top menu to be white
<style> #header #nav > ul > li:hover > a, #header #nav > ul > li.active > a, #header #nav ul > li.current-menu-item > a, #header #nav ul > li.current-menu-ancestor > a{ color: #fff; }
Any idea what I can do with this submenu ? Thank you !
You should edit the current custom CSS as below:
Replace:
#header #nav > ul > li:hover > a,
#header #nav > ul > li.active > a,
#header #nav ul > li.current-menu-item > a,
#header #nav ul > li.current-menu-ancestor > a{
color: #fff;
}
With:
#header #nav > ul > li:hover > a,
#header #nav > ul > li.active > a,
#header #nav > ul > li.current-menu-item > a,
#header #nav > ul > li.current-menu-ancestor > a{
color: #fff;
}
Hi Wyde,
Thanks for the theme and support, it is great. First time for me building a website so am learning slowly.
One question I can’t figure out:
- I have ‘Theme Options – Header – Transparent Header’ set to ‘OFF’.
- When I first load a page the Page Title background image is set at a certain view. When I scroll down the page the image ‘jumps’ to a slightly different (lower) view.
- If I re-load the page the image view is set to the ‘lower’ position. The ‘jumping’ only occurs the first time a page is loaded (cache?).
- This doesn’t occur on the Home page Slider, just other pages with a standard Title background image (Pages – Page – Title Options – Title Background = Image).
I am trying to figure our how to stop the image view ‘jumping’ at the first load? (At the moment I can’t crop the background image to the appropriate height due to the jumping.)
Sorry if this question has already been answered. I’ve had a search through this support thread and haven’t found the answer.
Thanks in advance for your help.
Tom
Hi,
Thanks for your link in the email!
I’m not sure but I tried it on both Chrome and Firefox, everything looks good.
The background image on the page title doesn’t jump but scroll as parallax smoothly.
Please let me know what the browser you are using? Maybe, your browser doesn’t support parallax effect, please try to disable Parallax option for the Page Title Background to see if it works.
Thanks for the info Wyde. I turned off Parallax and this fixed it.