140 comments found.
Hello! I have installed dummy data but something wrong with my site. No images, no slider. Installed wordpress correct, activated theme, i guess demo content is corrupted. Please see my work here http://pavellezin.myjino.ru/
Hello. Our techs have received your ticket, please check the reply. Thank you.
Hello, I have installed mega menu & uber menu , but no changes are being reflected on the header inspite of me making changes. When i do the same steps at another website which i own , the menus are displayed properly. Please do let me know of any solutions & clear up my query. Thank You.
Hello, please submit a ticket at https://ancorathemes.ticksy.com with your site details so our tech-support team could check the problem. Thank you.
Hi! Is there a way to have the hyperlink colored in different color than that of the text? Instead of just having the “hover” text colored? I have in the color options of the theme a color code set for the “Color” and one color code set for the “Hover”, yet just the hover seems to work… thank you!
Hello Shephard, if you mean links like http://prntscr.com/dwg57z , you should change their color as Accent 2: http://prntscr.com/dwg5xs at Fonts & Colors. For further assistance please submit a ticket at https://ancorathemes.ticksy.com once required. Thank you.
My visual composer does not work error 500!!!
Hello. Thank you for ticket submitted; it’s received and replied.
yes, thanks
Hi, I am really interested to buy your theme! I am going to design a website for a gym. The customer needs the booking integration system with online payment. I have checked your demo but I would like to ask you some questions: 1. Which plugin have you used for bookings? 2. Is it possible to manage classes done from different instructors and also more classes at the same time? 3. Is it possible to see the schedule of each class? Maybe it could be useful to insert it on the specific class page. 4. Is it possible to manage classes on different locations? 5. Regarding the payment, is it possible to integrate the payment check-out?
Thanks, Silvia
Hello, thank you for your interest in our theme.
The Booking plugin is https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968
Please check its features – https://boxystudio.com/
http://boxydemos.com/wp-signup.php?new=booked
In case it’s not you are looking for, you can use another plugin for booking. cheers!
Dear Customers, In case you recently could not use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is to try creating the ticket again. Unfortunately, the issue occurred for reasons beyond our control. Please take our apologies for any inconvenience caused. Thank you.
Hi, accordion titles are being cut off on mobile unless they are really short. Do you know anything that can be done about this?
Also, how do I go about changing the colour of text after you click in a text field and start typing? I have tried a few things with no success. Believe it is called focus text? Thanks.
Hello. There are extra css rules required. Please check this issue with our support team at https://ancorathemes.ticksy.com
Thank you.
I have created a ticket, thanks.
Thank you!
Hi! How can I change the color of my header?
Hello. Please check Fonts & Color section for colorscheme editing. For further assistance please submit a ticket at https://ancorathemes.ticksy.com once required. Thank you.
Background color of header in this section no appear, only text.
Hi. You can add an extra rule at Theme Options custom css section or style.css file:
.top_panel_middle {
background: #000 none repeat scroll 0 0;
}
For further assistance please submit a ticket at https://ancorathemes.ticksy.com once required. Thank you.
Ok! thanks
Hi, pre- sales question. Is it possible to do immediately the booking request from the schedule page? I think its a few clicks to much. From the schedule to the calendar.. from the calendar to the booking request…would be great if there is a possibility from the schedule to get a pop up and do the booking request….
Hello. There’s particular plugin used on site and it has functionality as you can see on demo. However you can install another third-party plugin with features required.
could you send me the links from those plugins where it would be possible with. Would like to buy this theme but need to be sure all could work as i want to. Thx
Hi, please check this plugin https://pinpoint.world/wordpress/example/default-calendar/. Hope it helps.
The integrated contact form sometimes shows an error message when sending the contactdata through the form -> “Transmit failed! undefined”
Why is this?
Hello. If it happens time-by-time, the problem should be in server, please consult with your hosting provider to test server performance and check error log. Thank you.
Hello,
This is a pre-purchase question.
I wanted to purchase this theme for a banquet hall booking, where an interactive booking calendar shows current status of hall booking and users can book a hall for any available date by clicking on that date, fills the form & doing the payment. After that the date should show as booked/not available.
second, i wanted a list/grid of past, present & upcoming events.
Are these things possible with your theme?
Hello. There’s plugin booking calendar plugin included in the theme – Booked: http://yogastudio.ancorathemes.com/schedule/
and also there’s Tribe events plugin compatibility.
Please check this theme: https://themeforest.net/item/jarvis-night-club-concert-festival-wp-theme/14397077
Booking, events plugins available in one as well.
Does this theme have parallax or video backgrounds? Thanks.
Hello. Yes, you can apply parallax image/video bg for Row elements or use separate parallax shortcode.
Great! Thanks. Lovely theme!
Thank you, Tomzilla!
I’m having problems installing this theme. How to fix this error?:
Warning: require_once(/home/content/12/13976712/html/wp-content/themes/yogastudio_v1.3/yogastudio/fw/loader.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/12/13976712/html/wp-content/themes/yogastudio_v1.3/yogastudio/functions.php on line 94
Fatal error: require_once() [function.require]: Failed opening required ’/home/content/12/13976712/html/wp-content/themes/yogastudio_v1.3/yogastudio/fw/loader.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/12/13976712/html/wp-content/themes/yogastudio_v1.3/yogastudio/functions.php on line 94
Hello, please try to download the theme package once again and then install it, there can be files or full package corrupted. Thank you.
Tried downloading again and live previewing it, but get this error:
Parse error: syntax error, unexpected T_FUNCTION in /home/content/12/13976712/html/wp-content/themes/yogastudio/fw/core/core.shortcodes/shortcodes_settings.php on line 164
Could there be an issue with the webhost?
The problem should be in PHP version at your server. Please upgrade one to 5.6 or replace that shortcodes_settings.php file with one below:
https://www.dropbox.com/s/tqvjzxidq2rcuwd/shortcodes_settings.php?dl=0
Map in footer in not updating, where can I change that? I even updated the theme options contact Info
Hello. Please change it in the footer settings of Theme Options -> Global Options -> Footer -> Google map parameters (change Show Google Map to Yes to see settings; after settings changed you can turn it to No again).
Thank You
Hi, I like the look of the services widgets, though don’t like having /services/ added to the URL for these pages. Is there anything that you can recommend, so I can use the widgets though not have /services/ in the page URL’s? Thanks.
Hello, you can overwrite that name at the file
wp-content\plugins\trx_utils\includes\support.services.php
change
‘rewrite’ => true
to
‘rewrite => array(‘slug’ => ‘your_name’)
For further assistance please submit a ticket at https://ancorathemes.ticksy.com once required. Thank you.
Thanks for the response, cannot find the ‘includes’ folder in that directory though. Have created a support ticket.
Thank you, we have received the ticket.
I’m having the same problems as RailGallery when installing the theme. Already submitted a ticket.. so hoping I can fix the problem asap. 
Thank you for the ticket submitted, we have received one. Our support team should help you with installation.
Hello my client purchased this theme I am working on it, As i can see here there is an update for theme, how can I Update it from my WP Dashboard, please help.
Hello. Please check the Theme Update section in documentation at http://yogastudio.ancorathemes.com/doc/
For further assistance please submit a ticket at https://ancorathemes.ticksy.com once required. Thank you.
Hi, is there any change to see a working demo? The link you provided does not work for me, I get the message that Criminals have abused this Internet address in order to steal passwords or credit-card details (phishing). Many thanks bluewiresolutions
http://preview.themeforest.net/item/yogastudio-gym-and-healthcare-wp-theme/full_screen_preview/14121782?_ga=1.47029920.66583230.1437160418
http://yogastudio.ancorathemes.com/
We’d appreciate a screenshot of message if it’s still there. Thank you.
From my office its working, thx! From home this link does not work, but I will double check that with my provider.
Thank you for update. Glad you have a chance to review the demo.
In case you recently could not use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is either to try creating the ticket again or to send your request to _Presale questions category which does not require purchase code verification. Unfortunately, the issue occurred for reasons beyond our control, though we continued assisting you in comments and pre-sales tickets all this time.
Please take our apologies for any inconvenience caused.
Does your theme support RTL languages like Hebrew and Arabic?
Hello. Unfortunately there are no styles for RTL layout, you will need to add them to support this kind of languages.
