No because after doing all the implementation code, after some tests, the player turned out to be super bugged and impossible to work correctly. So if we implement it it can only work horribly, and everybody would complain for womething that is not our fault. So we went for no Beatport player, sorry.

Hi! We are receiving lots of tickets those days, we are answering in few hours for sure. Thanks!

1 day, 14 hours ago and no answers?

Sorry maybe we skipped your message for some reason or it went to spam, can you please link your ticket here?

Helloooooo

Hello we are checking now. Please send an email to info@qantumthemes.com with:

1) purchase code 2) envato username (thebarefoot1) 2) your email 3) email used to subscribe the forum if different 4) username of the forum

I’ll check your account and eventually fix it if something is wrong. Thanks

Hello! You need to subscribe to the forum (create a new account).

If the music drops, is a little package of data lost in the streaming connection, it depends on the streaming provider not from the theme, this for sure because we use this player since many years also for our radio station, and when black out happens it happens also listening the same channel on iTunes.

Hello! No is not possible sorry! You can integrate it using any spotify plugin but it can’t play in the featured player (the round one)

Hello, I’m sorry there is no such function. You may find many plugins to achieve this also in the free wp repository probably.

Thanks pompeiiarts!

Hi, 1) what’s home wallpaper? Some parallax backgrounds are disabled in mobile for performance reasons. There are alternative ways in visual composer to add backgrounds for mobile, which is not using parallax but the normal background function. If this regards visual composer usage, please rely on the plugin’s manual for this part.

2) sorry for the issue with the forum subscription, please send an email to info@qantumthemes.com with the purchase code and envato username (not password) so I can check and eventually force your subscription. Thanks!

Hello! 1) Performance: be sure to have the debugger off in the customizer, and be sure to have a good server. For a fast site you can’t go on 10$/year hosting. We use Valorhisting.eu, where for 50$ a year you can have a very good and fast hosting. They also provide Cloudflare CDN for free.

2) How would you loose money updating theme? Sonik has a automatic update procedure connected to themeforest, very well explained here, setup once and then you have auto update in 1 click forever

Hello, what do you mean for timeout? If the music stops while staying in the same page is because of a stream issue, not from the player. But if you mean that the music stops when changing page, you need to use the player in the header bar (you can add it in Appearance->Customize) and except a small gap when changing page, the music will restart when the new page is loaded.

We can’t add ajax page loading to this theme as in Vice or Slam, because it cuts lot of the plugins compatibility.

Hi, I’m just wondering how to stop the player dropping the connection..is there a timeout setting in the player? We just want to constant stream from the homepage. Don’t need it to keep playing when changing pages.

Hello! Which button do you mean? The top bar button? If you mean that, is a blobal component that you can have only globally for the whole site.

I must say something very important for the good result of the site, we added the autoplay function because many people asked for it, but I don’t actually believe is a good option because none of the big networks uses autoplay for audio, which can result very annoying for the visitor.

So I think that is much better to keep autoplay off, and you won’t need to do other kind of changes. As reproduction of sounds and videos should be a voluntary action of the people on the site, not something automatic.

Hi,

We solved the problem by adding the player to the menu from the Customize sidebar panel.

Thanks, Attila

Yes is exactly the best way for a radio station, the shortcode of featured player is cool and scenographic but stops when changing pages.

Hello, you need to setup the Google maps api key in Appearance-Customize-Google Maps (there is a link to the page with instructions there) thanks!

Hi, very sorry if nobody answered to a support ticket. Please link here the forum topic which is not answered and will provide immediate answer. Thanks!

hello! The main difference of the demos is more about design/colors, as the content are created using the drag and drop functions of Visual Composer, using our Gridstacks elements. So I’d suggest to use demo 0 or demo 2(single artist) and then delete all the contents which you don’t need.

Then you can use the gridstack of the Podcasts in a single page, or create a page and choose the Podcast archive template to create a page with just a list of podcasts, and set it as home in Settings-reading.

Hello! Please find the detailsd instructions here: http://www.qantumthemes.com/manuals/sonik/knowledge-base/1-8-demo-contents/

Hi, is a bit complex to answer here, please use our support forum www.qantumthemes.com/helpdesk/ Thanks

Hello! Will add instagram in next version, no problem. You have to wait a bit thou…

For the change of directory, you can’t change it on the theme, is impossible. There is a way, but involves the use of htaccess url rewrite. This is far from theme support so you have to study how htaccess works or in alternative you can create a new page and choose Team Members archive as page template, so you can make the url that you want. Thanks!

Hi! Please check the support forum for tech issues

www.qantumthemes.com/helpdesk/

Thanks!