Hi there,

Thank you for taking interest in our theme. No, there is no blog post related feature. But you could add Recent Posts widget in some widget area (sidebar, or content bottom).

Select

Hi,

Here is our Official Manual http://pitch.select-themes.com/documentation/ Unfortunately, there is no video tutorials, but in this documentations all elements all well explained so it should be really helpful for getting started. For any further assistance, just submit a ticket on our support forum at https://select.ticksy.com and our agents will assist you.

Select

Hello,

Thank you so much for interesting in our theme and for your kind words

Yes, of course. There is First main color and in our Select Options > General, instead of pink, you could pick desired color.

Select

Hello,

To hide mobile menu button on mobile header, use this part of code

@media only screen and (max-width: 1000px) {
    .mobile_menu_button {
        display: none;
    }    
}

and paste it in Select Options > General > Custom Code > Custom Css:

Select

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL encloses with wp-admin access so our developers could investigate.

Select

Hello,

On the site you sent you are not using our theme. Pitch is the name, but form some other author http://screencast.com/t/awkPw6QA08u

Select

I’m sorry to waste your time! I didn’t realize it was a different theme. Thanks for getting back to me.

You are welcome!

Hi,

Thank you for interesting in Pitch. Yes, you could make new WP installation, then install/activate our theme, and then start with building your content. After, you could do desired migration from local to live, or from live to live server.

Select

Hello,

There is no option for that in our theme options. Mobile header is enabled for resolutions smaller than 1000px of width. We could only suggest to try with this part of code

@media only screen and (min-width: 1000px) and  (max-width:   1024px){
    nav.mobile_menu {
      display: block;
    }  
    .header_inner_left {
      position: relative!important;
      left: 0!important;
      margin-bottom: 0;
    }
    nav.mobile_menu>ul {
      margin: 0 auto;
    }
    .mobile_menu_button {
      display: table;
    }
    .logo_wrapper {
      display: table;
      height: 100px;
      left: 50%;
      position: absolute;
    }
    .q_logo img {
      top: 0;
      left: 0;
    }
    .q_logo {
      display: table-cell;
      position: relative;
      top: auto;
      vertical-align: middle;
    }
    .q_logo a {
      left: -50%;
      width: auto!important;
    }
    header .q_logo img.dark {
      display: block!important;
      opacity: 1!important;
      position: relative;
      margin: 0 auto;
    }
    .main_menu {
        display: none!important;
    }
    .header_top {
        height: auto;
        line-height: normal;
        display: block!important;
    }
    .header_bottom, .header_top {
        background-color: #fff!important;
    }
    .header_inner_left {
      display: block!important;
    }   
}

and to paste it in Select Options > General > Custom Code > Custom Css.

Hope this would be helpful.

Select

Hello,

We assigned your ticket to our support agent who will get back to you as soon as possible.

Select

Hello,

Please, just submit a ticket on our support forum at https://select.ticksy.com/ where our agents will take a closer look.

Select

found the answer on google

Thank you for the update!

Hi there,

Thank you for kind words and taking interest in our theme!

1) As you could see from our other blog template, for example on blog standard page video post would be shown as video http://pitch.select-themes.com/news/ The same is for Blog Full Width Foto http://pitch.select-themes.com/cross-platform-branding/ and all other blog lists.

2) Yes, blog carousel is shortcode and it could be added on any page, for example we added it to this page on our demo http://pitch.select-themes.com/shortcodes/blog-carousel/

3) No, unfortunately, in blog carousel are shown featured images instead of videos.

4) We cannot confirm this, since we didn’t test our theme with this plugin.

5) Yes, you could add upload video with our options, or embed iframe via Raw HTML http://screencast.com/t/pC0xY0hRt

Hopefully this would be helpful

Select

Thank you!

You are welcome.

Hi,

Thank you for choosing our theme ! We tried both of your sites and we could see that navigation is working as expected. If you are still facing with this issue, please, submit a ticket on our support forum at https://select.ticksy.com/ so our support agents could take a closer look.

Select

Hi there,

In the latest theme update, we added field for google map key. So, first update our theme to the version 1.6, here are instructions https://themeforest.net/item/pitch-a-theme-for-freelancers-and-agencies/13111699/faqs/26960 After that in Select Options > General, you’ll be able to add your key.

Select

thank you for awesome theme, is the best on themeforest

You are welcome Thank you so much for your kind words!

Hello,

Thanks for your message. We haven’t optimized our demo site speed-wise, because we wanted to show all the possible features theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provide individual tips for improvement. The good server configuration is always necessary, plus proper image and content optimization, caching usage…in order to achieve best possible performance.

Select

Thanks for your response. I’ll be purchasing later today.

You are welcome Thank you for choosing Pitch

Hello,

Thank you for taking interest in our theme! We could send you PSD files we got from our designer if you request it via email support@select-themes.com

Select

Hello,

Please, submit a ticket on our support forum https://select.ticksy.com/ and our agents will assist you there.

Select

In that case you need to change our code in php template for Select Slider to make that functionality works for this Custom Post Type – Select Slider

okay please an you tell me which file this is so I can change? Thanks

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com/ where our support agents will assist you and show you file path. You are welcome.

Select

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com/ so our developers could investigate. Just include in your private message, site URL with wp-admin credentials.

Select

Hello,

Your ticket has been assigned to our support agent who is working on your ticket currently. Check response on ticksy soon. You are welcome.

Select

Another one #889589, thanks!

Hello,

You are welcome. At the moment there is an error with our ticksy system. As soon as system is recovered we will check your ticket.

Select

Hello,

This is actually how our responsive is working. Like we mentioned, that navigation is intentionally disabled since there is lack of space on smaller resolutions. The code we provided is unhiding this navigation on mobile anyhow. When it comes to support licence, please, note that is something that Envato Market introduced as part of theme package when you are purchasing your theme, where 6 months are included, and for assistance after this period, you should renew your licence, and we have to respect their rules

Select

Thanks for the reply, and clarifying the rules you have to work under. All we are saying is, the code you gave DID NOT seem to fix the issue. We used an Ipad3 for the test. And the navigation doesn’t show. We double checked the piece of code twice to make sure we had inputted it correctly.

Hello,

We checked manually your custom_css file http://www.surehost-uk.com/thiswork2015-new/wp-content/themes/pitchwp/css/custom_css.css?ver=1473601540 and we cannot find the code we provided. And here is how your site looks when we manually add this code to the bottom of custom css http://screencast.com/t/uR55JRuN9

Select