39363 comments found.
sorry twice send.
Hey @Sinayes.
No Problem 
Thanks
Hi, we need knowledge components. For example look : http://demo.herothemes.com/knowhow/
Don’t want use BBpress because its very slow and comlex.
Only need:
Category list components (show in how much item) Category masonary Category list options Like or Dislike in Singlepost
Thanks..
Hello @Sinayes.
You should actually be able to use blog posts for this particular requirement and disable the featured images on each post to make it appear like your layout above, each post can have its category as well and with a bit of custom CSS help there should be no need of any 3rd party plugin.
That above site is also using posts for this matter 
If you need more assistance on this, please do open a new ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
does this theme support vimeo or youtube video background videos?
Hello @WSDigital
Ofcourse we do! You can assign YouTube , Vimeo or Self hosted videos to our theme container’s background 
You can read all about it here as well : https://theme-fusion.com/fb-doc/elements/fusion-builder-elements-list/#fbel-full
Have a nice day.
Thanks
Ammar
Hello, does fusion builder have an option build custom grids of custom content types like the ‘post grid’ in VC? I mean something that allows you to build the item template of a grid to show various fields including custom ones, and to modify the query as well.
For example, I’ll be making a list of courses at a school with custom taxonomy, and relations to teachers (yet another custom post type). Similar to the staff page I will make teacher lists that should show their title (Custom field).
Thanks!
Hello @Whatsnewsisyphus.
We do have complete support for using Fusion builder on custom posts types to create the layout, however arranging the custom post type on a page in a grid layout like our portfolio or posts is not an option and will require you to use 3rd party plugin, i have seen people using essential grid plugin for this purpose as well.
We will be delighted to welcome you in this Amazing community 
Thanks
Ammar
Thank You For Helping Us Sell Over 250k+ Copies of Avada!
Over the past 4 years, the Avada community has continued to grow and develop. We never thought 200k+ sales would be possible but we are well on our way to 300k!
We are truly honored and humbled to have reached this milestone and know that it would not be possible without our dedicated users, amazing team members and supportive marketplace.
Thank you from the bottom of our hearts!
ThemeFusion Team
Hey,
When I’m hosting a website with primary domain domain.com and aliases domain.fr, domain.de with WPML, can I use one license?
Hello!
Yes as long as it’s the same site content, and only different languages, one license will suffice 
Thanks!
Please help. I need to create a support ticket. When I enter my purchase code it says I have an account already. when I click to reset the password no one on my team receives an email. I don’t know who set it up, and there is no other way to even create a new user. The purpose of my ticket is because I cannot get google maps (not the contact page) to work. Please let me know what I can do. Thank you.
Hello!
I checked on your account and the email address on file is … tammy (at) unrealmktg (dot) com
Do you have access to that? If not, please email support@theme-fusion.com and explain the situation and we can get it changed for you if you provide your purchase code 
For your issue, I imagine it is because of the new change Google Maps has made. Basically they now require a google map API key.
Here is the info about the google maps needing an API key: https://theme-fusion.com/avada-doc/special-features/setting-google-maps-api-key/To apply it in Avada, if you are on Avada v5+, then simply go to theme options > contact > google map to place your API key that you make from Google.
If you are on Avada 4.0.3, then go to Avada > Support tab and look at the bottom for the Avada Patcher tool box. You will see patches (fixes) that can be applied with a single button. Once the Google Maps API key patch is applied, you will see a new field in theme options > contact > google map to place your API key.
You will notice that some patches have to be applied in order so make sure to apply them as they show from top to bottom. Here is more info about the patcher in general: https://theme-fusion.com/avada-doc/install-update/avada-patcher/
This is unfortunately a change Google made and is now required.
If the issue persists, please signup at our support center and submit a new ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
Thank you so much. And, yes, she works here. I will need to speak to her. I will go through what you described for Google Maps and if I still have an issue, I will contact support. Thank you for your quick response and help. Your theme is AWESOME! <3<3<3
Hi there
Thank you very much 
If you have any further questions or need assistance please create a support ticket using the link below an our support team will gladly assist you
Click Here To Create An Account & Get Support
Thank you, MB
WOW! Know Avada a long time, and other “Theme-Frameworks”. Just installed Avada 5, loading page, looking at “Library”, seeing that i can save now the pagelayout, the container, the colums!!! and even the elements!!!!!. Getting tears in my eyes. Wow! Don’t you have pity with your competition? 
Hello There 
Ha, love to hear this! We had tears in our eyes also! Avada has come a long way, and the new Fusion Builder is a huge part of that, it can do 10x more than the previous one, and has so many new features and time saving actions!
In case you’ve not seen it, check out this feature page which goes over most of them: https://avada.theme-fusion.com/fusion-builder-2/
If you have not already we’d love for you to rate the theme on your Downloads tab!
And keep an eye out for more future updates, we have some very exciting stuff in the pipeline 
Thank you very much!
Hello.
After updating to version 5.0.4 I get an error message from the LayerSlider plugin. It tells me that I need to activate the plugin. I need an activation code. I tried the Avada code but it did not accept this. How would I go about receiving this activation code?
Thanks.
Hello @canoevalley.
You do not need to “Activate / Register” your plugin purchase in order to use it with our theme actually, the bundled plugins are shipped free with our theme and License is only require to get premium support and add ons for the plugins, however the updates for each plugins will only be available in this case when we update it on our end (theme update)
You can read all about this here as well : https://theme-fusion.com/avada-doc/sliders/purchase-codes-premium-sliders/
Hope that was helpful.
Thanks
Ammar
So do I just ignore that it needs to be updated? It says NOT ACTIVATED. I have version 6.0.5 and the update would bring me up to 6.0.6
Hello @Canoevalley.
Yes, you can simply ignore it as far as you want the updated version of slider for some specific reason immediately, however in any case we will be including the latest versions for both sliders in our next update anyways 
Thanks
Ammar
hi. just installed brand new Avada 5.0.4 onto a clean WP platform, It came with Fusion core 3.0.4 and Fusion Builder 1.0.4. the page building starts ok, then the fusion builder collapses and converts to Classic Editor!! i get a message: “Content Error
Your page content could not be converted. Most likely it was created with an earlier (pre 5.0) version of Avada. To update old content to Avada 5.0 or higher, you must go through conversion”
why is this happening?
Hello @RedDice.
We have released a patch for this already which can be applied from Avada > Support Tab
More info : https://theme-fusion.com/avada-doc/install-update/avada-patcher/
However if the issue persist, please do create a ticket and our team will gladly take a look at it for you.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Hi Guys
I have already purchased multiple Avada licences, before I buy another I have a question:
Simple website has 5 pages. I need every page to have a different colour scheme inluding the logo. This is how I think I can manage it:
Have one default the other 4 I intend to remove the header and use shorcodes to replicate the default, add a custom menu and custom css for headings etc Is that the best way or can you think of an easier option.
Many thanks in advance Hoey
Hello @Hoey.
This is a possibility but you will need to use custom CSS to hide the main logo and then use CSS background property to assign a different logo to each page, however colors can be changed for each page using our new Fusion Builder custom CSS field on each page
Screenshot : http://prntscr.com/d83k32
This is doable but will require some good amount of custom CSS work, if you need further assistance please do open a new ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Thanks Ammar. Appreciate the advice Hoey
You are very welcome 
Hi there, looks like the column container is set to “background-size: cover”
Is there, by any chance a way to change it to “background-size: contain”?
Tnx 
Hello @Scriptaimago
Indeed it is possible for sure. All you need to do is set a custom CSS class or ID to your column using our respective fields and then you can set the background position to contain, its very easy.
You can read all about how to use custom CSS in our theme here : https://theme-fusion.com/knowledgebase/how-to-make-custom-css-changes/
However in case you need further assistance with it, please do not hesitate to open a new ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar
Tnx! 
You are most welcome 
Hi,
in "fusion Builder" I have made some text box and change the content (plus adding some HTML codes), after updating the page, the following error appeared:
“Your page content could not be converted. Most likely it was created with an earlier (pre 5.0) version of Avada. To update old content to Avada 5.0 or higher, you must go through conversion.”
I have checked the avada System Status, but everything is updated and is normal as it should be.
Also checked the following link, and I did not find something to solve this problem: https://theme-fusion.com/fb-doc/technical/converting-fusion-builder-pages/I would appreciate if you provide me a solution.
Best,
Hello @Tangara-Communications.
Please make sure you are on the latest version of theme that is 5.0.4 and latest version of Fusion Core as well as Fusion Builder.
Also please make sure you have applied the patch from Avada > Support Tab as mentioned here : https://theme-fusion.com/avada-doc/install-update/avada-patcher/
Your Conversion link will not appear if you have directly installed Avada 5.0+ version as there is no need for conversion to take place.
However if you need any further assistance we will appreciate if you can please open a new ticket so we can look into this as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you 
Cheers.
Ammar
Hi Ammar,
Thanks for your support and hints. The problem is solved.
Best Regards, Tangara Communication
It is a pleasure, thanks for letting us know 
Hi, No words for you except keep up the good work.
Hey @Nuqtah.
Thank you so much! Small but meaningful and we appreciate that 
Cheers.
Ammar
My client wants links on the page in Visual Editor; they don’t work unless the links are on the page after the Read More… . Is this a glitch with the theme or a larger issue? BTW: I’ve taken over my client’s website which was previously managed by a different web dev. I suppose I’ll have to buy the theme again for my client as I don’t have access to the original purchase code, etc. Thanks in advance for your help. Laurie
Hello @LittleDipper.
Links should work just fine and good in our theme without any issues, however i am not able to properly understand your query here regarding the links and may have a misunderstanding.
There is no need for you to purchase a separate license if you already have one for this site, all you need to do is ask your client for the user/pass of their support account and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Duplicate!
I’ve taken over a site designed using your Avada theme; however, the previous web designer purchased the theme for the client so we don’t have access to the purchase code. This means I will have to purchase the theme so as to be able to make future updates, inc. the most recent one.
To update a theme, do I simply update it using the purchase code? I don’t want to have to reinstall the theme.
Thank you in advance for your help,
Laurie
Hello Laurie.
In that case yes, you need to have your purchase code or more importantly access to an account from which you purchased Avada (ThemeForest) account so that you can register your purchase with that account and get our future updates and valid support.
In order to update the theme all you need to do is generate a token and register the purchase, then you can get the Auto updates for your theme, More info about this can be read here : https://theme-fusion.com/avada-doc/getting-started/how-to-register-your-purchase/
Cheers.
Ammar
i want to create a sub folder mydomain.com/test to build my new avada site… if i add my registration key on this subfolder, will it still work when i move the site to the root domain? thanks
Hello @Salientthemeexamples
Yes, there should be no issues at all regarding the token key and you should be okay to migrate to main domain without changing the key.
Thanks.
Ammar
Love the theme, but the Typography is no longer working, I cannot click on dropdowns and change sizes. I have version 4.03.
Hello @jlamothe980
We are glad to hear that you liked our product, regarding the Typography options please make sure none of your 3rd party plugin is causing this issue, Also please update to our latest version that is 5.0.4 and double check again.
If the issue persist, please do open a new ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you 
Thanks
Ammar
Hello Everyone
We are excited to introduce Avada 5.0! Check out the links below.
We are dedicated to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our support resources and ticket system to interact directly with one of our expert team members.
See What’s New In Our Latest Update!
The Avada Options Network
The Fusion Builder
Our Professionally Designed Demos
Industry Leading Demo Importer
Fusion Builder Elements Overview
Mobile Visibility System
Flexible Site Framework
Advanced Header Options
Responsive Framework
WooCommerce Design Integration & Demos
bbPress Design Integration & Demo
Events Calendar Design Integration
And we have many more amazing features coming in future updates that are free to any customer who has bought a license.
Thank you, we look forward to helping you!
ThemeFusion Team