Hello there,

Thank you for purchasing our theme and for reaching us. You can set the product layout in 2 places one is a global setting in Electro > Shop > Single Product Page. You can first choose the layout and then choose a style.

You can also change it for individual product. You can change the layout setting in “General” tab. You will have to first select the layout and then choose a style. “Extended” style is available only for full width layout.

Hope this clarifies. Let us know if you have any other questions.

Thanks, Ibrahim

Sure please do email our support with your FTP and WP admin details and we’ll look into it.

Hello there,

Thank you for purchasing our theme and for reaching us. Please paste the code given here in your child theme’s functions.php :

https://gist.github.com/ibndawood/5cbe4cfb826a4633c6a9f8c25858d252

Hope this helps.

Thanks, Ibrahim

Yes, thanks.

Hello there,

Thank you for purchasing our theme and for your feedback. I understand your questions. Please give me sometime to look into it and get back to you.

Thanks, Ibrahim

Hello Ibrahim,

If you sent an e-mail with the response I didn’t receive it.

Or if you are still waiting please announce me so I know my questions are still in progress

Thanks.

Hello again

I am sincerely sorry that I have completely missed your requirement. Can you please email this question to our support ? That will make sure I don’t miss this question. Our support email can be accessed from the support tab in the item description.

Once again I am really very sorry, please accept my sincere apologies. Ibrahim

It seems it doesnt happen always, we will try to reproduce it and know why it happens and post it to you.

Hello there,

I understand the problem. This is not introduced in 1.2.7. It happens when the sale exceeds the offered quantity.

You can add this code to control the overflow :

.progress { overflow: hidden; } 

Thank youuuuuu

Hello there,

Thank you for purchasing our theme and for reaching us. The specification tab needs to be added via product add screen. More ref here : http://transvelo.github.io/docs/electro/setup/product_archiveshop_page.html#add-custom-tabs-in-single-product-page

shaikrilwan

Hello again,

Thank you for your details. v1.2.7 is the latest version. We’ve updated our description as well.

Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I am sincerely sorry for the confusion. We’ll update the documentation.

Regarding the logo, can you please email our support with your FTP and WP admin details ? I will take a look and get back to you.

Thanks, Ibrahim

FTP login has been sent.

Also can I have the secondary nav to have drop down?

thank you

Thank you for the details. I’ve resolved your issue. Yes you can have a dropdown in secondary nav.

Hello there,

Thank you for purchasing our theme and for reaching us. The product image gallery does work in the single product page. I am not sure why it wouldn’t work. Can you please email our support your FTP and WP admin details and we’ll look into it.

Thanks, Ibrahim

Hello,

Thank you for purchasing our theme and for reaching us.

Please click on screen options on the top right and enable static_block from the pull down menu.

Hope this helps.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. If you are using meta attributes you can find it here : http://transvelo.github.io/docs/electro/setup/home_v3.html#row-2 or visual composer here : http://transvelo.github.io/docs/electro/setup/home_v3_with_visual_composer.html#row-2

Hope this helps.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes it is one time charge only.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Please email our support to let us create a trial for you.

Thanks, Ibrahim

Hello again Solomon,

Please email our support our website URL and I will check what is the issue.

Thanks, Ibrahim

I Creat accounf for you , please look on the ticket.

Thanks.

Please provide your purchase code as well for us to verify your purchase.

Thanks

Hello there,

It is not possible to have a circle around 10000 number. So it is not possible.

Thanks, Ibrahim

OK! But if you have the circles on each side (left and right) they become half circles. Then you could have a black square/rectangle/background in the middle. With some CSS hack I’m sure it’s possible. Can you please consider it again?

Unfortunately that is not possible. You can however hide the circle and change the text color using custom CSS.

Hello Solomon,

I am not sure what is causing the spacing. Can you please share with us your website URL to our support ? I will take a look.

Thanks, Ibrahi

I believe this is due to waypoints library that we use for sticky header. This happens when you use old mobile header with sticky header v3. Is that correct ? If you have more info I will find the cause and provide a fix.

Yes v3, Although after showing the client the new mobile header (the one not shown on the demos) and what we can do with it, the client was pleased. Can you please update the online demos to reflect the new mobile header. That would be great. Thank you for your time!

Thank you for your feedback. I appreciate it. I will deploy the latest version of the theme into our demo servers.

Hello there,

Thank you for your interest in our theme. Can you please email our support ?

Thanks, Ibrahim