1243 comments found.
hi, browse to the unzipped TheGem folder, i con’t find here „Demo_Sliders“ subfolder
Hi, sorry for this delay (weekend). Can you pls provide your URL and wp admin access via our support forum at https://codexthemes.ticksy.com/ ? Thanx
Hi
Can you tell me what basically is the difference between your themes Scalia, Codeus and The Gem? They seem to have very similar features at a first glance, but maybe there is more to it?
Thanks
Hi, sorry for this delay in replying to your request. The main difference is, that Scalia has more power and functionality as Codeus, and TheGem has more features as Scalia. And of course, all this three themes differs in design. The choice, which theme would you like to use for your project depends on your own requirements: what would you like to reach, what features and functions should be covered, and of course – which style would you better prefer (however, please note, that you can easily customize your design and style in all of this three themes).
Friend, I currently have a problem installing: WPBakery Visual Composer Please, I’d like to know how to continue … I wait your answer
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Friends, I still can not install the demo in the black version. Please, I need your urgent help. Do you have any tutorial on how to load the demo? I am looking forward to your response.
Please, accept our kindest apologies for this huge delay! Can you pls submit your URL and wp admin access to https://codexthemes.ticksy.com/ and provide your ticket number here, so I can accelerate the processing of your request? Thanx!
Hello friends. First to thank the excellent work they did with the template.
I have a problem in a site that I have and I want to install the template + the demo in black. But it gives me error, I do not understand because it gives me error, I need to leave the same web as the demo that you have.
I would appreciate a prompt help friends. Have an excellent week!. http://www.conex.clI hope your answer, my friend, I just need some help.
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I hope your answer, my friend, I need your help.
Hi, sorry for this delay because of the difference in timezones. Would you be so kind to repost this request at codexthemes.ticksy.com and provide your URL as well as wp-admin access, my support team will check everything asap. Thank you!
I just added my code and it says it has expired, but I have never asked for help in the support, it is the first time that I request help. And it’s basically knowing why I can not load the demo.xml It gives me error … and I have the last version of its template and the last one of wordpress.
Please request your help for the first time …
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Hi, can you pls contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as FTP access and wp-admin login details? Thank you for your patience
Ready friend, already send the mail, have a great Friday!
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Hi, we have checked your installation. We didn’t see any Codeus on your WP. There is some other theme with ready content. We have uploaded Codeus now, what should we do now?
Friend thank you for your help, but it just missed something, it’s the demo that you did, since with that I want to start working on my website … I only ask you that, please, my friend … I hope your comments, have a great week !!!
Sorry if my English is bad, but I’m using google translator.
Hi, sorry, but I am not quite sure what exactly do you mean and what would you like to achieve?
Hello Friend. Http://codex-themes.com/codeus/ Same thing: you can install your version of demo.xml please Then from the demo I start to modify the web, please friend. I hope you understand me now
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sorry for this delay, we will check it tomorrow morning asap
Thank you very much, my friend, for your help, it helped me a lot. But I have a doubt, it’s the last!
Http://i63.tinypic.com/2qdbuxt.png I do not see that, how can I add that? I would greatly appreciate your help friend. Watch for your comments!
Thank you very much, my friend, for your help, it helped me a lot. But I have a doubt, it’s the last!
Http://i63.tinypic.com/2qdbuxt.png I do not see that, how can I add that? I would greatly appreciate your help friend. Watch for your comments!
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Привет! Помню, что здесь есть русскоязычный саппорт, поэтому задам вопрос на русском) Хочу изменить соотношение сторон widget area в футере, сейчас условно 2/3 и 1/3 (или даже 3/4 и 1/4), а хотелось бы уровнять, чтобы 50/50 было. http://prnt.sc/d8d1ib Как это можно сделать? Спасибо заранее за ответ!
Пожалуйста обратитесь в наши поддержку по адресу codexthemes.ticksy.com , наши коллеги смогут вам помочь
Lovely theme, but it has a few unresolved issues/request.
1. How do I post ‘clients’ and/or ‘portfolios’ as a Slider in pages other than the Home Page (Home Constructor)?
2. How to align an element at ‘center’ and ‘left’ positions? This was asked 2years ago, has there not been an update?
Hi, thank you so much. Could you please submit this request at https://codexthemes.ticksy.com/ and my support colleagues will check it soon, thanx
Thank you for the reply. I added on Visual Composer’s ‘Addon Pack’ and this provided the options for additional alignment.
I may inquire about the item #1 above. 
OK, thank you for letting us know
Hi Codex, What’s the difference between Codeus and The Gem Theme?
Thanks
Hi, you can think of TheGem as of a very extended version of Codeus. TheGem has more features and elements. However, Codeus has its own nice design and style. It depends on what would you like to achieve with the theme you purchase. Actually, you can make any website with Codeus as well as with TheGem. But if you wish to have more different features, menu & header & footer styles, more content elements etc. I would recommend to purchase TheGem
Thank you so much for your help and all the information. You have really great awesome themes, keep up the great work.
Have a great one
.a really satisfied customer _
Thank you so much!
Hey! I would like to ask if the LazyLoad function is available for the gallery ? Thanks in advance!
Hi, sorry for delay because of the weekend and local holidays. In Codeus we do not have such option, but in our other theme – TheGem – we do have this option. Please take a look at https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685
Hi there, we are looking how to get the ’ our clients ‘widget on the homepage – like in your demo page …
Please let us know how to get it…
Hi!
Suddenly clients set became color, not monochrome and color on hover as in your demo. It Is always in color. http://prnt.sc/cu7zy4 Where can be a problem? Thanks!Any answer???
Hi, pls accept apologize for this delay because of weekend and a lot of support requests. Can you pls provide your wp admin access details as well as URL at https://codexthemes.ticksy.com/ and after submitting provide your ticket number? Thanx
I’m very unhappy… with this service. The Codex Theme says its very simple to use I a feel this is false advertising! First off they charge $59.99 for a template and they do not tell you that you need to also purchase a $34.99 license to really use anything. The template looks real fancy and nice, however it has been like pulling teeth to get it to look like the demo they advertised which they claim is easy to do another (FALSE NO, NOT EASY). I have had 3-4 people helping with this and still have not been able to get it to be like the demo. Their Pricing plan widget does not work, we had to find another plug in. I have spent over 48 hours trying to get everything to work and we are really re-inventing the wheel. None of the files they give you in the package really work at all. I have asked twice now for the default template which is really why I purchased this template for $59.99 and no response. Finally when I got a response, To me it seemed like it was a brush me off tell me something I don’t know response. Not helpful at all. My magazine does reviews on businesses and I’ll tell you I am really biting my tongue here…. I strongly recommend anyone that is interested in doing business with Envatomarket and especially Codex Themes for wordpress. Take in consideration all that they do not tell you and don’t expect any customer services or support at all. It took them almost a week to get back to my first ticket.. When I did my second ticket they finally got back to the first. Very poor service and very disappointing. The template was honestly amazing and I was real excited to get this and re-do our companies site.
Hello, I made some questions but none has been answered yet:
1.I´m using qtranslate but I can´t translate the slider 2. I want to translate the “contact” widget too
Hi, sorry for this delay. We are providing support at https://codexthemes.ticksy.com/ and unfortunately we have overseen your request. Could you pls sumbit your question at https://codexthemes.ticksy.com/ and my team colleagues will check it asap. Thanx
HI, I´m using qtranslate but I can´t translate the slider, please Help
Hi, sorry for this delay. We are providing support at https://codexthemes.ticksy.com/ and unfortunately we have overseen your request. Could you pls sumbit your question at https://codexthemes.ticksy.com/ and my team colleagues will check it asap. Thanx
Hello, I downloaded the theme but I can not see the images of woocomerce products, why?
Hi, sorry for this delay. We are providing support at https://codexthemes.ticksy.com/ and unfortunately we have overseen your request. Could you pls sumbit your question at https://codexthemes.ticksy.com/ and my team colleagues will check it asap. Thanx
I’ve done it, but how and response delay time thought there was a faster return. Thank you anyway
Hi, can you pls provide your ticket number?
Purchase code: cd20fa5d-70e2-49c6-8de9-14dc9b78641e
Ticket: #893750
Good afternoon, with commented am unable to install the xml files
Hi, sorry for this delay. We are providing support at https://codexthemes.ticksy.com/ and unfortunately we have overseen your request. Could you pls sumbit your question at https://codexthemes.ticksy.com/ and my team colleagues will check it asap. Thanx
Good afternoon! I’m having trouble with the installation, I installed all xml files but can not find the place of installation of DEMO …
One more detail, there is error in the import of the xml: Failed to import “Allround Sneakers”: Invalid post type product Failed to import “Hi-Fi Headphones”: Invalid post type product Failed to import “Shorts Variations”: Invalid post type product Failed to import “Stylish Sport Shoes ”: Invalid post type product Failed to import “Vinyl Needles”: Invalid post type product Failed to import “Abibas Sport Sweater”: Invalid post type product Failed to import “Summer Cap”: Invalid post type product Failed to import “Telephone Supreme”: Invalid post type product Failed to import “Camera Bag Deluxe”: Invalid post type product Failed to import “Vintage Filters”: Invalid post type product Failed to import “System Supreme”: Invalid post type product Failed to import “X-Terminator Hat”: Invalid post type product Failed to import “Young Gun Pullover”: Invalid post type product Failed to import “Z-Sound Microphone”: Invalid post type product Failed to import “Zippy Wool Scarf”: Invalid post type product
Hi, could you pls contact our support team at https://codexthemes.ticksy.com/ ? Thanx
I’ve done it, but how and response delay time thought there was a faster return. Thank you anyway
Hi, can you pls provide your ticket number?
Hi there – the demo content does not seem to be importing… I’m not getting any error messages but it’s just not there. What am I doing wrong?
Also wanted to add that I don’t have “Home Constructor” under appearances if that tells you anything. I’m trying to follow the steps in the documentation.
Pages are not there – slider imported.
Hi, sound really strange. Would you be so kind to contact my support colleagues at https://codexthemes.ticksy.com/, provide your URL and wp admin access details, we will check asap. Thanx
In regards to Codex [Ticket #884121] – I tried to reply to an email but I’m getting a bounce back – not sure if it’s going through. I’ve installed the theme again and the demo still won’t work. The theme and layerslider will install, but the demo content will not. Will someone please help me figure it out?
Also get below errors when importing codeus.products_demo.xml file with WP Importer
Failed to import “Allround Sneakers”: Invalid post type product Failed to import “Hi-Fi Headphones”: Invalid post type product Failed to import “Shorts Variations”: Invalid post type product Failed to import “Stylish Sport Shoes ”: Invalid post type product Failed to import “Vinyl Needles”: Invalid post type product Failed to import “Abibas Sport Sweater”: Invalid post type product Failed to import “Summer Cap”: Invalid post type product Failed to import “Telephone Supreme”: Invalid post type product Failed to import “Camera Bag Deluxe”: Invalid post type product Failed to import “Vintage Filters”: Invalid post type product Failed to import “System Supreme”: Invalid post type product Failed to import “X-Terminator Hat”: Invalid post type product Failed to import “Young Gun Pullover”: Invalid post type product Failed to import “Z-Sound Microphone”: Invalid post type product Failed to import “Zippy Wool Scarf”: Invalid post type product
Hello! One question: how can I disable page title area? I don’t need this space: http://prnt.sc/cd09zd Thanks!
Hi, could you pls submit your ticket at http://codexthemes.ticksy.com/ and my colleagues will help you asap. Thanx
My support has been expired but I didn’t do any work with this template so can you please give me an answer in comments. Thanks!
Hi, pls use following in custom css in theme options:
.page-title-block {display:none;}
Thanks! Also I need some custom modifications, how can I contact you? My purchase code has been expired and I can;t contact you throw ticket.
Hi, pls use our contact form here https://themeforest.net/user/codexthemes . Thanx!
Can you guys please look into Private Ticket #850876?
Hi, pls apologize this delay, I was out of the office for some days. I will check it on monday with highest priority.