114 comments found.
Hello, i am using your nice theme, can i ask a simple (hope) question? is there a way to have the twitter feed linking to twitter page when clicked? Thanks in advance
Hello, thanks for contacting!
As much as we’d love to help, changing Twitter stripe functionality requires significant modifications, that are beyond our support policy. You can use a third party plugin for this purpose, we just can’t recommend any at the moment as we haven’t tested mentioned plugins compatibility with the theme, that’s why can’t guarantee it. Appreciate your understanding.
Thank you!
thanks a lot, i’ll find a workaround like putting a link “under” the twitter stripe row or something similar, no problem at all. Thanks for your fast reply
Hi, after installing a ssl certificate on my site, all css got messed up. PLease help. The message I get from scanning my site is http://www.depozituldecredite.ro/wp-content/uploads/cmsms_styles/finance-business.css?ver=1.0.0
Hi, thanks for contacting!
Please make sure that you have set “https” in Settings > General, it should be helpful.
If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you. It worked!
Pre sale Question: We went through demo and we like your theme, but we still need to see how events page options look like as we have specific requirement for that. is there any chance to see the backend or if you can add few events on post types called event?
Hello, thanks for being interested in our theme!
For the events functionality we use the Events calendar plugin. Basic Events functionality is available with free The Events Calendar plugin, for more advanced options there’s a need to purchase its PRO add-on. You can find more information about plugins here: https://theeventscalendar.com/product/wordpress-events-calendar-pro/. Both free and pro versions are styled for the theme.
As to core Events Calendar functionality – after the plugin is installed and activated, you can alter the settings in Events – Settings tab according to your requirements. Here’s a screencast showing general settings from our demo. Events can be added under Events – Add New. Events will be shown automatically on a page with a slug you choose in Events – Settings – Events URL slug.
Kindly let us know if you have any further questions. Thank you!
I have not received any updates to this theme that I purchased, where and how do I get teh latest version? Do I have to purchase a new license?
My site is not working on a mobile device with the new WP update, should’t I get an update to fix this?
Hello, thanks for contacting!
We would need to take a look at the issues you mention from your end, as there are no known issues with the theme displaying on the mobile currently. An update for WP 4.9 is currently under upload to Themeforest, yet it might take some time to be reviewed and become available for download. Please submit us a support ticket at http://cmsmasters.net/support and our support agents will provide you with the latest theme version right away. Appreciate your patience and understanding.
Thank you!
i have an error when updating any page : Warning: in_array() expects parameter 2 to be array, null given in /home/veetaegy/public_html/wp/wp-content/themes/finance-business/framework/function/theme-functions.php on line 422
Hello, thanks for contacting!
We have not received any similar reports so far, and we didn’t see anything similar on our end, and we would be really thankful if you submit us a support ticket with the needed credentials so that the support team could investigate the issue on your end and help you.
Thank you!
i’m already have a support ticket #34991 but they take too long for response
Thanks for the clarification! Our support team works Monday to Friday, that’s why we didn’t get back to you earlier. Appreciate your patience and understanding.
We received your request, our support agent Max has responded to it, so please check your inbox and Spam folder.
Thank you!
Too many issues with this template.
Hello, thanks for contacting!
We received your request, its number is #32992, our support agent Max has responded to it, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
Hi, Can you give me link, where i could find all 3 same images you use in home-main slider in your demo?
Hi, thanks for contacting!
Here are the links for the images we use in our demo slider: https://photodune.net/item/business-analytics/3853785; https://photodune.net/item/real-estate-investment/11324695; https://photodune.net/item/young-employee/11487073.Hope it will be helpful.
Thank you, should there be anything else you wanted to ask please do so!
Hi – Has anyone else had the same problem with this theme? It renders well in most browsers, but it seems to strip a lot of the CSS out of older browsers.
I would appreciate any help on this, the website is http://www.alliedfinancialadvice.co.uk/ it works really well in my version of Chrome but will not render correctly in Safari. I have screenshots if needed 
Please help.
Hi, thanks for contacting!
It seems that the issue you have is caused by the browser settings and is not theme-related. The matter is that as I can see from your site, it is displaying correctly in all browsers: Chrome; Safari. Please check your site on any other device. Thank you!
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hi
Thank you so much for getting back to me.
I have screen shots from my Safari where it displays incorrectly.
I appreciate what you say about it is browser settings, however my clients users are obviously going to potentially hit a site that is not rendering correctly.
I will be more than happy to purchase the support, but I just need some confidence that this is able to be fixed. I hope this makes sense?
Hi, thanks for your reply!
Please note that all personal assistance is provided via ticketing system, that’s why there is a need to submit us a ticket here, appreciate your understanding.
You can provide the screenshots with the issue, your WordPress admin login and FTP credentials and our support agents will investigate the issue from your end, and let you know whether it is theme related.
Thank you!
Thanks for your reply
I’m trying to use the icons, but when I open the window to insert icons it crashes and I can not do anything.
Hello, thanks for contacting!
The displaying of icons list is a known issue in Chrome, that will be corrected in the near future. Needed fix will be included to the next theme update. For now we suggest you editing/adding icons in any other browser- it should be helpful. Appreciate your understanding.
Thank you!
I love your theme, but the only thing I can’t love is that you erased the social media section under settings. That is vital for me because is NATURAL in wordpress in order to automatically share content on Facebook, etc. Can you bring it back or do you sell that extension for your template… please I need help in that ASAP because my blog will die because of this over the social networks that autopublish feature in wordpress is nowhere to be found once I activate your theme… please help or I will need to ask for a Refund. I really, really, really love your Theme, but without this feature my website is useless… I can’t imagine why you take that off… please help!!!!! I haven’t Rated this Theme yet…
Also I registered the Twitter APP as instructed and is not working. I put there all the app and token info required, and the widgets are not working. This are the 2 BUGS I have found so far…
Hello, thanks for contacting!
Not sure to understand what exactly you mean. In fact we didn’t change the theme functionality and the Social Icons section can be still found in the Theme Settings – Elements tab. Could you please specify your question and provide us with more details for better understanding? Screenshots of the issue will be highly appreciated.
Concerning the Twitter functionality – in a case you have issues with the Twitter displaying please check Twitter username in the Twitter stripe shortcode. Also please make sure that your Twitter account has needed amount of tweets.
If you still experience any problems, please submit us a personal request here with relevant WordPress credentials and our support agents will be happy to help you.
Thank you!
I will check the strip short code settings for Twitter maybe it was the user name thing… I’ll let you know… About the Settings/Sharing Missing Section I have a screenshot from other of my wordpress ( wp-admin/options-general.php?page=sharing) http://wp.me/a8fgIq-i8
Thanks for your reply and clarification!
The matter is the functionality shown on your screenshot is not provided by the theme, it seems that you used some third-party plugin to achieve it like Jetpack. In fact we do not guarantee the third-party plugins compatibility with the theme, and alas there is not much we can advise regarding this. There are tons of different plugins available and we cannot ensure compatibility with the theme for all of them. Appreciate your understanding.
Concerning the Twitter – please keep me posted about the results on your end, if the Twitter stripe is finally displayed properly. Thank you!
hi after the last update, the logo (in the header and footer) doesn’t turn to the right when I chose the Arabic language !!!!
and the colors of menus doesn’t change when change it from theme setting!
http://beroea.org/wordpress/?lang=arThanks for contacting!
We would really appreciate if you submitted us a support ticket regarding this, so that the support team could take a closer look at it and assist you, because we haven’t received similar reports so far. Please submit your ticket at http://cmsmasters.net/support The support team will make sure to help.
Thanks!
Dear, I wanted some help with Woocommerce in the theme. When requesting card data, the card flag icon (visa, master, etc.) is not displayed. All default wordpress defaults to this icon. Probably a function and / or script has changed. How can I add? Thank you in advance.
Thank you for contacting!
We would appreciate if you submitted us a ticket so that the support team could take a look at the issue on your end. You can do this at http://cmsmasters.net/support
Thank you!
Hello,
I have an issue with the clients slide, the pictures don’t appear anymore. Is there a update or something ?
Thank you very much for your help!
Thanks for contacting!
Please make sure you are using the latest theme version, which is now 1.1.6. If you have an older version, please download an updated archive from Themeforest and update the theme on your server. Should you need any help with update or any otherassistance, please feel free to contact our support at http://cmsmasters.net/support
Thanks!
Thank you very much for your quick answer!
Can I just update the visual composer because I made modification in the theme and I don’t want to lose it.
Thnaks!
Hi again, in fact the theme and composer versions are dependable on each other, you will need to update the theme itself. It is a usual practice to apple custom changes to theme code by creating a child theme – this way your custom alterations will always be saved after theme update.
Thanks!
Dear,
First congratulations for the theme. I would like help with a homologation of a payment portal (cielo). They returned the tests performed and questioned the respect of the card data that remain for the payment error, follow your message:
“Performing the tests we verify that after finishing the request the data of the card remain filled which is not possible, please check and replicate us for new tests”
The theme is compatible with woocommerce. Can this issue be related to the theme? As you suggest I corrected? Through css? Another question is with respect to the fields, where they are out of the standard. Do you have any suggestions on how I can correct it? Woocommerce.
http://i.imgur.com/NwCpUmf.jpgThanks for contacting!
Yet, I’m not quite sure to understand exactly what you mean, and the image you added does not seem to open. We would really appreciate if you described the issue you have in more details in a personal ticket, so that the support team could take a closer look at it and see how we can help you. Please submit your ticket at http://cmsmasters/net/support
Thanks, have a nice day!
by page ABOUT the Button HIRE NOW! has this code button_target”self” when I change this to button_target”http://google.de” the Link is not working, what I am making wrong?
Hello, thanks for contacting!
Please note that to change the button link you need to add the code button_link=”http://google.de” after the cmsms_button. Or you can simply add the new button via the Content Composer shortcodes tool and there will be no need to edit the code.
Let us know if you have further questions, thank you!
Hello! I having a difficult time making the blog page work in masonry layout mode. The blog content block in visual composer has masonry selected. Is there another setting somewhere that might be overriding this selection?
Thank you
http://masonknowsmortgages.com/mason-knows-blog/Hello, thanks for contacting!
If your Blog page is selected in Settings – Reading tab no changes will be applied to it. You see, default WordPress functionality doesn’t have a possibility to select Blog layout on page, so blog feeds are generated in a such way – you pick one page, where all the posts will be placed. But overall page displaying can’t be changed.
In case when you’re having theme like Finance Business there’s actually no necessity to add any page in Settings – Reading, blog functionality is already received via specific shortcode.
Please remove the static posts page from the reading settings, it should be helpful.
Please let us know about the results. Thank you!
Hi CmsMasters, we are interested to buy your theme. We see full-width slider in the images but not in the demo can we have the demo link with full-width slider. And we want know what are the features that comes along with this theme which is related to a financial firm. Is there any option for the customers to share documents and schedule meeting.
Thank you.
Hi, thanks for being interested in our theme!
To have the full-width slider there is a need just to set the left and right section paddings to 0 pixels.
The theme comes with CMSMasters Visual Content Composer plugin that allows to use shortcodes for statistic charts and financial information content, also it includes CMSMasters Contact Form Builder plugin for Contact forms creation and features fully designed and integrated The Events Calendar and The Events Calendar PRO plugin compatibility (PRO addon purchased separately), so you can add events and calendars on your website.
At the moment users can only post content if they have one of the appropriate WordPress user roles. Some third party plugins might provide wider functionality for this purpose, but we can’t advise such plugins at the moment as we haven’t implemented tests.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Hi, Right now in the demo i see boxed layout of your theme with lot of empty space on sides. Can’t we have a full-width layout.
Thanks for your reply!
Please note that our demo theme uses Liquid layout with boxed content width set for sections.
Sure, you can change the content width for sections to Custom in order to have the full-width content displaying.
Kindly let us know if you have any further questions. Thank you!
Hi, how can we update slider revolution plugin, Would you like get us new version of RS please?
Hello, thanks for contacting!
Usually updates for Layer and Revolution Sliders are provided in the update releases on Themeforest, so you can always download them, and update the plugins yourself. They include all the important changes released in major versions that can make affect on your theme’s functionality.
Minor plugins’ versions generally do not contain significant changes. If the latest update is extremely important for you, please contact our support team via this form to receive it.
Thank you!
Hello, i’ve just installed your theme, and everything is fine. But on the contact page, even inserting my GMAPS API under theme settings -> elements -> custom code -> Google maps API the map doesn’t not display correctly. It says “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” I can’t find any wy to have it even display any map correctly. How ca i fix this please?
Hello, thanks for asking!
Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API, it should be helpful.
If you still experience any problems, please submit a personal support request, with relevant WordPress and FTP credentials and our support agents will take care of the case.
Please don’t hesitate to ask further questions. Thank you!
Template doesn’t seem to work with WP 4.5 . Are you planning an update anytime soon?
Hi, thanks for contacting!
In fact we haven’t received any similar requests earlier, neither can we see such a problem on our end – our demo is successfully using WordPress 4.5.3 version. Please describe any issues you’re currently having with Finance Business in a personal support request, along with relevant WordPress and FTP credentials.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
