1686 comments found.
Hi, i’m not able to use the Visual Composer. It is activated but when I try to add some elements, nothing happen.
Please help me out.
Thanks in advance
Hi,
Please provide us here your WordPress login credentials so we can take a closer look and see why that’s happening.
Thanks.
Hi,
I bought your theme and this is beautiful. Congratulations!
But I have some issues about send emails. I have installed WP SMTP plugin, have some tests with SMTP data, but don’t work.
Please, help me to fix this issue.
Thanks for your support. André
Hi André,
Thanks for your purchase and your kind words.
Please provide us via here your WordPress login credentials so we can take a closer look and see what we can do for you.
Thanks
Hi,
Should I have send my credentials in message box of envato form? I don´t know!!!
I want deliverer the website to the client…
Hi,
I already sent you the credentials.
Thank you for your support!
André
Hi, Love the theme. Can you please help look into an issue we’re having?
None of the menu links at the top of our site work. When you click on them, it re-directs you to the home page. However, when I’m logged in the back end of wp-admin, everything works fine.
here is our website: greatwhitehut.com
Thank you for your help
Hi vigenp,
Looks you’ve already solved that. Probably the issue was related to .htaccess file?!
Warm regards
Hello Milingona!
I have 2 things to ask:
1 ) I’d like to know how people are supposed to change their password if they forgot it in the “account” page as nothing happens when I click on “Mot de passe perdu?” and the link “modifier votre mot de passe et les détails de votre compte” (modify password and account details) doesn’t work neither and just recharge the account page without giving any possibility to change our personnal data-> cfr www.breadsand.fr
How Am I supposed to configurate this page please?
2 ) How am I supposed to configure my contact form (the one coming on the map on my website) as I went in Bakery -> contact and did it but when I receive a message from this box the phone number and the name of the sender do not appear
Thank you in advance for your answer and keep up the good work
please excuse my english
Dominic
Hello Dominic,
There is no content showing up on your site link. Could you please confirm if you still need help on the above issues and make sure to include your site details so we can investigate the issues from a closer perspective.
Thanks and cheers
Hi , how can I delete the Page Title
on each Page and create my own h1 Title. Thank you
Hi,
You can hide out the Page Title from Page Header Settings area at the end of the page.
Kind regards
billyfNov 24 2016, 6:29 pm Hi zarikadzer,
I’ve installed WordPress for you and am getting the following error message when I’ve uploaded the theme file to WordPress :
PHP Warning: is_readable(): open_basedir restriction in effect. File(D:\INETPUB\VHOSTS\phigital.com.ua\noel.com.ua/wp-content/plugins/D:/INETPUB/VHOSTS/phigital.com.ua/noel.com.ua/wp-content/themes/bakery/includes/options/languages/redux-framework-en_US.mo) is not within the allowed path(s): (D:/INETPUB/VHOSTS//phigital.com.ua\;C:\Windows\Temp\) in D:\INETPUB\VHOSTS\phigital.com.ua\noel.com.ua\wp-includes\l10n.php on line 561
Can you please copy and paste that message to let your web hosting company know so that they can change the exception for that? As given in the instruction here for another theme (but it’s basically the same problem) : https://theme-fusion.com/knowledgebase/getting-php-is_readable-warning/
Thanks and please let me know once the issue has been solved by your web hosting company.
Regards,
Billy zarikadzerNov 24 2016, 6:37 pm done. I’m waiting for the response zarikadzerNov 24 2016, 6:56 pm I’ve got a response. They tell that D:/INETPUB/VHOSTS/phigital.com.ua/noel.com.ua/wp-content/themes/bakery/includes/options/languages/redux-framework-en_US.mo file is absent. billyfNov 24 2016, 11:59 pm Hi zarikadzer,
I’ve just checked and indeed that file isn’t in the theme. Can you please contact the theme author and tell them that you’re getting this error message (just copy and paste it) and there’s no such file in the theme. It’s their responsibility to fix this since it’s an error caused by the theme.
You can contact them here : https://themeforest.net/item/bakery-wordpress-bakery-cakery-food-theme/11112118/comments
Thanks.
Regards,
Billy billyfNov 25 2016, 12:01 am Just let them know that the error message appeared as soon as the theme is uploaded (and you can’t even get to the screen to activate the theme).
Thanks.
How to fix this issue?
problem is here: File(D:\INETPUB\VHOSTS\phigital.com.ua\noel.com.ua/wp-content/plugins/D:/INETPUB/VHOSTS/phigital.com.ua/noel.com.ua/wp-content/themes/bakery/includes/options/languages/redux-framework-en_US.mo)
Somehow two paths were merged.
My issue is still opened. How to fix it?
Hi there,
This is definitely a configuration issue with your server. Please contact your hosting company and ask them for support.
Thanks
Can you help specify a different font (not from the theme list) for h1 and h2?
Hi there,
Please have a look at this article for more on how to use a custom font in the theme.
Kind regards
thank you for the reply. It’s not so much install the font, it’s more about it’s not working across all devices. Any direction on that part?
So H1 and H2 tags are not being displayed properly across all devices? Please provide us your site URL and we’ll take a closer look at that. Thanks!
Hi there,
Really hoping to get my website up and running in the next 24 hours—I purchased the theme about a week ago and haven’t heard back about my Home page issue. I’m missing the “Home” template in my Pages.
Thanks for your help!
Hi again Emily,
All your previous comments were just responded. Please check them and let us know how we can further help you. We’ll be happy to assist you.
Best reagrds
Sorry, but based on the documentation, to set a homepage similar to the one in the demo, the instructions are “create a new page, set the page template to ‘home’, then set the new page as your ‘front page’ in reading.”
I must be confused.
What template do I use to create a homepage (with the slider) similar to the demo homepage?
No problem, the documentation might be a bit outdated. As previously explained, there is no ‘Home’ template available in the theme. To create a homepage simply create a page, add you content eg. slider, products etc. and choose ‘None’ at Page Header Settings. That’s all! To conclude, there is no difference between a ‘regular’ page and homepage. Homepage is just a page that you set up to be loaded first from Settings > Reading.
Best regards
Awesome. OK! And, last question while I have you. My top menu isn’t showing up (I want it to appear like the demo with the logo in the middle). I only have a hamburger menu on the right side. Is there a trick?
Please check Bakery > Header options. There you will find the possibility to specify all header related options including when to show up hamburger menu etc.
p.s. Please change the rating/review you left few hours ago. I accept that the response was not quickly but usually the support takes 1-5 days. Thank you very much for your understanding!
Best regards
Slider Revolution stop working! It shows a message “not activated” but i can’t click on activate…. there is no link.
Hi,
Can you please provide via here your site URL and your WordPress login details so we can take a closer look at that and then get back to you with more details.
Thanks in advance
Can you give me an e-mail adress? If I post in that link can I put passwords?
Please use the above link to get in touch with the support team. You can freely send any sensitive data there.
done
Hello, How to change the MailChimp code for the newsletter in the footer ? Thank you for your reply ? Clara
Hi Clara,
You can change that from your admin area by going to Bakery > 3rd Party > MailChimp API and MailChimp List ID.
Kind regards
Hello….Thank very much for the last answer…
I have another question. My “Offer Day” is not working. When I click on another product icon it just jumps up and does not show the features of the other product.
Here is the link of my webpage so you can see the problem.
http://s640632874.sito-web-online.it/I’m waiting for your reply.
Thank you.
Hi there,
That is not working because there is a confict with ‘scroll-to-anchor’ plugin you’ve installed. To fix it you should modify the content of ‘wp-content/plugins/scroll-to-anchor/js/scroll-to-anchor.min.js’ file with the following:
jQuery(document).ready(function(t){var e=sta_settings.exceptions.split(","),a='.accordion a[href*="#"]';if(""!=e)for(var n=0;n<e.length;n++)a+=", "+e[n]+' a[href*="#"]';t('a[href*="#"]').not('a[href="#"]').not('a[href*="#respond"]').not('.woocommerce a[href*="#tab"]').not('a[data-toggle="tab"]').not(a).on("click",function(e){var a=this.href.split("#");if(""!==a[1]){var n=window.location.href.split("#")[0],o=t("#"+a[1]);if(n=n.replace(/\/$/,""),a[0]=a[0].replace(/\/$/,""),a[0]===n&&o.length)return t("html, body").animate({scrollTop:o.offset().top-sta_settings.distance},parseInt(sta_settings.speed,10)),e.preventDefault(),!1}})});
Warm regards
Hello, I have a problem with the theme, the product photos make mistakes on safari, the site is: www.artisanpasionne.com, Can help me quickly, it must be active tomorrow thanks again emmanuel
Hi Emmanuel,
Apologies for the late response. Please make sure your site URL is correct because we’re not able to access it as it is.
Thanks
Hi,
Hoping to figure out the issue with my missing “Home” template. I left a comment a couple of days ago but haven’t heard back. The “Home” template is missing when I create a new page.
Hoping to hear back soon!
Thanks,
Emily
Hi Emily,
Sorry for the delay in response. I’ve just answered this question on the other comment. You do not need Home template to set up a page as homepage.
Please let us know if you need any other help.
Thanks
Hi Emily,
Sorry for the delay in response. I’ve just answered this question on the other comment. You do not need Home template to set up a page as homepage.
Please let us know if you need any other help.
Thanks
Hi there, I left you a message about 5 days ago about the top menu appears only when ‘header type’ is ‘logo in the middle’. I hope that you could reply to this question soon.
In addition, I have 2 other questions: 1. I am trying to change the color of the social icon in the bottom footer and i cannot find a way to do it. Can you share the CSS code that control their color. 2. The same goes to the color of the copyright text.
Thanks a lot, Yaron
Hi Yaron,
Please find below the answers to your questions:
1. You already fixed that. You should have used menu right and menu left.
2. Please use the following code in Bakery > Custom Code:
/* Social Icons */
.page-footer .social-icon-container {
border-color: #fff;
}
.page-footer .social-icon-container a {
color: #fff;
}
3. Paste also the code below in Bakery > Custom Code:
/* Copyright */
.site-info {
color: #696969 ;
}
/* Header Background */
.full-header {
background-color: rgba(104,79,64,0.7);
}
Warm regards
This is great. Thank you very much!
Can you explain what the /* Header Background */ section is about – i could not see what it changes.
I also have 2 another questions from another thread that was not answered:
1. I saw from previous how I can remove the color overlay from the header picture: .full-header { background-color: transparent !important; } but in my case I would like to change it to a different color. Is there a way to do it?
2. it seems that the parallax option is not working. The same goes with the original home page and modified one . it seemed that it was reported 4 months ago as well, but there is no solution.
Thanks, Yaron
Hey Yaron,
1. The following custom code removes header color overlay and borders:
.full-header { background-color: transparent !important; }
.full-header-container:after { display: none !important; }
2. Please send us your site URL so we can investigate the issue more closely.
Thanks
The URL is http://danitshomemadegoodies.com/hometemp/ The parallex background should be in the testimonies part.
Thanks, Yaron
Thanks, Yaron. To fix the parallax issue please use the code below in Bakery > Custom Code:
.boxed .vu_parallax-container { z-index: 0 !important; }
Warm regards
Yey, it works!
in the last 2 days, you answered all my questions and you made me and my customer very happy. Super support!
Keep up with the good work!
Thanks, Yaron
One more question if I may about SVG icons: I have my own logos that i would like to embed as part of the services area in the home page. When I save them in Illustrator as SVD files and then later on upload them to the theme, I see them, but they don’t change color on hover. I tried saving them in many different combinations without any luck. Is this something that you can help with? Thanks, Yaron
Hi Yaron,
Thank you so much for being so nice. Really appreciate your kind words.
Here’s the code you should paste in Bakery > Custom Code:
.service-box:hover .icon-big-container svg * {
fill: #6cdddb !important;
}
Note that PNG images you should first convert to SVG using any converter eg. http://image.online-convert.com/convert-to-svg.
Thanks
Hello, I have downloaded this topic, but when installing it in Wordpress, it is practically empty. Could it be that he is doing something wrong?
Hello,
Thank you for purchasing our theme. You did not do anything wrong, after theme installation you simply need to import demo content as well from Bakery > Install Demo Content.
Thanks
Hi there,
I am trying to create the Home page, but “Home” is not one of the template options in my drop down.
Emily
Hi Emily,
First, thank you for your purchase.
The theme does not include any Home template. If you want to set a specific page as homepage you can do that from Settings > Reading and select a static page from Front page displays.
Warm regards
.
Hi there,
I’ve got a problem with getting the main slider not working, I want it similar to the one you already have (Although I’ll change pictures etc.). If I was to send you over my WordPress login would you be able to help me out?
Thanks Tom
Hi Tom,
Looks that you’ve already fixed that. I’d just like to apologies for the delay. Please feel free to ask for any other questions.
Best regards
Hi
No problem, appreciate you guys are busy. Thanks for the support on the other issue I had! Keep up the good work 
Tom
Thank you so much for your understanding. We’ll be here to help you out for any other questions or issues.
Warm regards
Hi I wrote a massege 2 days ago, and I did not get the answer. I do have two quiestions: - If I install the default demo content now, how can I switch on the shop funcion later. - On the oreder form, there is an otion to choose the product, but there is no possibility to choose the quiantity. How can I add quantity option? Thank you, Nikolett
Hi Nikolett,
Sorry for delay in response. Your first question has been just answered on another comment so please check it. Unfortunately, quantity option in the order form is not supported by the theme but we can implement that for you for an extra fee. Please write us here for more details.
Thank you very much.
Hi! I do have a quick question. If I install the “default” version now, later, when I want to make a shop, how can I swich the shop version? Thank you, Niki
Hi Niki,
First, sorry for the delay. If you first decide to go with ‘default’ version and meanwhile switch to ‘shop’ version, you’ll need to install WooCommerce plugin and insert your products using it, i.e. remove the current products under Portfolio CPT.
Thanks and cheers!