112 comments found.
Great Theme!! Where can I get the changelog?
Hi,
you can check it :
https://premiumcoding.zendesk.com/hc/en-us/search?utf8=%E2%9C%93&query=webly&commit=SearchBest regards.
Hi, When are you guys planning to rectify the resposive design issues. I found the following problems with the theme
1. If the title exceeds four words, the whole grid gets collapased.
2. In Single post, if you use a big word like, “resposive/webdesign” , the responsiveness get distorted and only half page is visible in mobile.
Hi,
I will take a look at that tomorrow and we will release an update asap. Thanks.
Kind regards
Hi,
2. this was fixed, you can check it here:
http://webly.premiumcoding.com/grid/choose-your-branding/1. as for this one I can’t reproduce it, do you have an example on your blog?
Kind regards
Hi,
This theme does support slideshow?
Hi,
It’s not included by default, but you can easily add let’s say Revolution slider and just add the shortcode of the slider.
Kind regards, Ales
Hi,
This theme supports woocommerce? 
Hi,
yes, but only default style of WooCommerce plugin.
Kind regards
woke up this morning to check my blog and found it said there was a “fatal error” and does not show my widgets on the sidebar. It did yesterday but not today? Any idea what I need to do to fix it?
Hi,
please write via support tab and provide url and wp logins. Thanks.
Kind regards
Hi, I will buy the theme soon. But this will be my first WordPress study. So I do not have much knowledge about WordPress. Can you help me with setup and editing ?
Hi,
we can help you install the theme and demo content and you can work from there.
Kind regards
how do i make the header a little bigger to support a bigger logo?
Also, I have chosen the grid style for my blog and am using the dimensions given for the images. However, they are not showing up even on my blogs home page. How can I fix this? www.brandoncannon.com
Hi,
please write via support tab so I can assign support staff and he will help you out. Thanks.
Kind regards
just did
Ok, support will be provided in the ticket. Thanks.
Kind regards
For signle.php, there is no responsive layout for title and post content. How to fix it?
Hi,
which version do you have? We fixed that a while back in an update. Please write via support tab and provide url to your website so I can check it out. Thanks.
If you fix it, you have a new customer
Hi,
thanks, we will check the issue this week and release an update for it. Thanks.
Kind regards
So, no updates yet?
Hi,
I apologize for the delay, I was preoccupied with other Themes but will take a look at that tomorrow and release an update asap. Thank you for your patience.
Kind regards
hi, i want to have header menu inplace of social share ,search section. can you please help me. currently website have following design in headers
1. In left-Header logo&Header Menu
2.In right- Social Menu & search function
But i want to make like this:
1. In left- Logo Only
2. In right- Header Menu & Search Function
Hi,
please write via support tab so I can forward your request to our support staff. Thank you.
Kind regards
i want to disable scroll header, how is that possible? Help me by providing custom css if possible
Hi,
the easiest way to remove it is with this css:
.pagenav.fixedmenu{display:none !important;}
Kind regards
Hi Do you have demo data xml ?
Hi,
yes demo is included. Thanks.
Kind regards
Hi,
The theme is nice, but documentation is missing. First question (some will come later) : How can i change the background color of the upper block ?
Thanks for your reply,
Hi,
documentation is included in the files for download. But for changing this you need some custom css. Please write via support tab and we will help you out. Thanks.
Kind regards
Hello, I just bought the Theme and I wanted to know if there’s a way I could make the thumbnails auto size to fit correctly on the home page. Also the video size shows up wrong http://www.spittinindawip.com/
Hi,
can you write via support tab please for support.
Also about the purchase, can I just ask how long ago did you buy the Theme? Just wandering since it seems there is some problem with Themeforest showing sales (I can see that you bought it though so no problem there.). Thank you.
Kind regards
It’s a nicely designed theme but there are definitely some problems. For example, the gallery isn’t responsive. I added a gallery with four photos and two columns and it wasn’t properly displayed. I have also had some troubles editing the theme using the included child theme. When I try to make changes to the category_3.php file they aren’t applied for some reason. Support ticket: #76462.
Let’s see if they get back or not. I’ll make sure to update here.
Hi,
I have already forward your ticket to our support staff.
Best regards.
I’ve spent hours trying to add custom code and other things to this theme and it has been quite difficult. For some reason the stylesheet of the child theme is applied before the main theme. This basically makes it useless to make any changes to the style.css in the child theme.
I’ve also been trying to figure out why some dates are missing from posts in the grid 1 blog format.
It’s a great theme if you aren’t going to customize it. But if you are, like me, it seems it’s going to be a bit more complicated than what I first thought. Guess I’ll have to hire a freelancer to get this done properly and also clean up some of the code.
Don’t get me wrong. I really like this theme. It looks awesome. As soon I get those problems sorted out it will be fine.
Hi,
thanks for your comment. Our developer will look into these issues and in support ticket we’ll try to sort out anything you need. Thanks.
Kind regards
I agree with the last comment. I’ve submitted several requests for support, the biggest being that the last update broke the theme due to missing code and still haven’t gotten a response. Previously it would take up to two days between communications. The theme looks great, but the support that you’re forced to pay for is a joke.
Hi,
and what is your ticket ID so I can check why you didn’t recived answer?
And what is wrong with last update? You are the first one that have issue with the update.
Best regards.
Very lazy and unprofessional support! I opened a ticket, gave them a login and a password as an administrator, after weeks of waiting they couldn’t fix the issue and worse they just ignored all my requests! the issue is still not solved: my posts are not responsive!!! be careful before you buy this theme. I don’t recommend this theme.
P.S: My support period was still valid when I opened the ticket.
Hi,
I apologize for the delay. We had some problems with support with member on vacation and the other calling in sick and looks like your ticket wasn’t reassigned. I am checking it now personally but the password doesn’t seem to work anymore. Can you check it or send a new one? Thank you and once again I am sorry for the situation.
Kind regards
You had the opportunity to reply on my several kind reminders since weeks but you didn’t. I will hire a freelancer to solve the issue, I don’t want to deal with your team anymore. Good luck
Like I said the ticket was assigned to the support staff which got sick 2 weeks ago and I missed the ticket when reassigning them. I apologized for that so it’s not like you were ignored on purpose. Ok, good luck with that.
Kind regards
Parse error: syntax error, unexpected ‘add_action’ (T_STRING) in /home/colina/public_html/wp-content/themes/webly/includes/widgets/recent_post_widget.php on line 1
add_action( ‘widgets_init’, function() { echo ‘init’} );
my php is > 5.3.x
which sentence correct?
Hi,
please write via support tab and provide url and wp logins so we can check it out. Thanks.
Kind regards
hi how can i remove the sticky menu?
Hi,
you can add this css to custom css box in styling tab in theme’s options:
.fixedmenu {display:none !important;}
and save the settings twice.
Hi,
I would like to buy this item, but i’m looking for a pagination split up. Is this possible?
What i mean:
I would like to split up one post in different paginations. Like:
1 2 3 4 5
Page 1 of 5 Next -> Page 2 of 5 <- Previous Next ->
Is this possible?
Hi,
we use default WordPress pagination. So for that you would need to do a custom php change in the blog/category php file.
Everything seems to be great but the revslider plugin doesn’t work, seems like it’s broken, how can I fix this?
Also, when I change the main theme color, and lower border color in the theme options panel, it also changes the color of the font in my blog post to that same color. I do not want it to do this, what should i do?
Hi,
please write via support tab with your url and wp logins. Thanks.
Kind regards
