2102 comments found.
were do i find or how do i import the shop demos you have ? as i only see three on the demo import screen
Hello ghengis,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
I have been using this theme since long time. Just wondering does this theme supports Easy Digital Download plugin? I would like to run this them for woocommerce along with Easy Digital Download. Can this both plugin run side by side on this theme?
Thank you
Hello pramodrimal,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hello,
Is it possible to add a language translator option on the page? and some music player when the page starts.
It would be interesting.
Best regards
Hello angelmois10,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Visual Composer has errors and pages dont load when I install other plugins
Hello Tuanhuiz, thanks for purchasing Thefox!
You shouldn’t have such problems, could you please contact our support team and tell us the theme version and plugins version you are using.
Thanks in advance!
Regards
How do I add the color change option on hover as seen here: http://prntscr.com/dc9b1s
Hello Arke1, thanks for purchasing Thefox!
Please, contact our support team on our support forum they should be able to guide you on how to achieve this!
Thanks in advance!
Regards
Hi supporter, I bought this theme, but I wanna ask that Can I use Multisite wordpress with your theme
Hello Tuanhuiz, sorry for the late reply and thanks for purchasing Thefox!
You can use multisite but you will need one license for each site you create.
Do not hesitate to contact us if you have other questions.
Regards
I wanted to import the one page demo and I see no options, why?
Hello meetgerry,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to help you import the one page demo as soon as possible.
All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Greatest Theme ever. Just updated to newest Version. But, am i right that for using visual composer, i also have to update this plugin to the newest version 5.0?
And that would cost me another 34$. Isn’t visual composer included in this TheFox Theme for free anymore?
Hello deutscheruestungsliga,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
I want to know if I can make the header transparent, over the slideshow, then when the header shrinks.. Change the color from white to black – or semi transparent. Please get back with me asap. Thank you!
Hello mitchelldesigns2011,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
I tried moving /js/customjs.js to the child theme directory, but its still using the parent theme file, any ideas?
Hello webaholicsteam,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hello sofia82,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
The problem is that I don’t have the support anymore and I can’t send a ticket. I think there is some problem with the template. I update everything to the last version and I tried to deactivated all the plugin but It doesn’t work anyway. Thanks.
Hello Sofia82,
If you think it’s a problem from the theme then please create a ticket under the “Pre-sale” category on our support forum.
Create a private ticket and give us access to your dashboard and also give us all the information you can share with us.
Regards
hi, costum headings color is not working when I choose “use default theme font” in VC costum heading addon..
I mean there is problem on Fox Theme Options/ typograpy
Hello,
Thanks for contacting, could you please create a support ticket on our Support Forum, our dev team would be happy to help.
Thanks and Regards,
Tranmautritam Team
How do I change the spacing between lines of text?
After updating Visual Composer to V5, this seems to be changed.
Thanks!
Hello MOconcepts,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hey
Are you planning on sell the PSD version of this seperately like TheFox 1?
Also how many PSD’s are in this version as i might just buy this one just for the PSD’s anyway
Thanks, Dan
Hello Dangamble, thanks for contacting us!
We will include the 2.0 psd file in the WordPress theme this week, we still need to change the image with placeholder but it will be included soon.
Do not hesitate to contact us if you have other questions.
Regards
Awesome, will you be making a PSD only version like https://themeforest.net/item/thefox-multipurpose-psd-template/8894353?s_rank=1?
Thanks, Dan
Hello Dan,
As far as I know we won’t since it’s still a part of Thefox.
Do not hesitate to contact us if you have other questions.
Regards
Hello,
I have a problem with Visual Composer. Visual composer is installed, the problem is that it is not displayed in the pots and pages.
I need the activation number to use visual composer.
Link: image: https://postimg.org/image/ltynieku7/
My web: http://marcoescobedo.com/
I await your response, thank you.
Hello Angelmois10, thanks for purchasing Thefox!
You don’t need an activation number to activate the plugins, if you have it activated under Plugins you should be able to use it in pages and posts by default, if you are not seeing it it’s maybe a conflict with one of the plugins you are using.
Can you please contact us on our support forum and give us access to your dashboard, also when you create the ticket make sure to tell us if we can disable the plugins to make the test.
Thanks in advance.
Regards
Hi, thanks for replying
I solved the problem, uninstalled some plugins, Visual Composer now works.
A question. Is it possible to include Visual Composer Fast Gallery plugin in the download files?
Here the plugin:
https://codecanyon.net/item/fast-gallery-for-visual-composer-wordpress-plugin/9526045Best regards
Hello angelmois10,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hello,
I have a problem with Visual Composer. Visual composer is installed, the problem is that it is not displayed in the pots and pages.
I need the activation number to use visual composer.
Link: image: https://postimg.org/image/ltynieku7/
My web: http://marcoescobedo.com/
I await your response, thank you.
Hello angelmois10,
Many thanks for purchasing TheFox WordPress Theme. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via TheFox’s Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Can you provide a list of the premium plugins that are included in this theme? Is Gravity Forms included?
Hello Daveb123, thanks for contacting us!
The premium plugins included are :- Visual Composer - Slider Revoluion - Layerslider - 4k IconsThe Gravity Forms plugin is not included.
Do not hesitate to contact us if you have other questions.
Regards
Hi there, does the modal feature not work in a footer widget? Im able to get it all setup, however on button click = nothing, despite creating the modal. Thanks for your confirmation.
Hello Chedr,
We are not sure to understand about which modal feature you are talking about, can you please contact our support team.
Thanks in advance.
Regards
Would it be possible to have the demos of the following example?
http://preview.themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/full_screen_preview/11099136and
http://thefoxwp.com/features/It would be very interesting especially for the effects of parallax (I can not get the same result)
Thank you very much for your work
In fact if you could access all the sample presentation it would be really great
Hello Xiupe, thanks for purchasing Thefox!
You should be able to import all the demo from Thefox > Demo importer.
If you only need specific page please contact our support team.
Thanks in advance.
Regards
Hello I have a problem, I set in menu location the mobile menu, but doesn’t appear any menu on mobile, what happend?
Hello Hannieskinny, thanks for purchasing Thefox!
That’s strange, if you have set a menu to the mobile menu then you should be able to see it when on mobile, if you are using the one page template you need to set one menu to the one page mobile menu.
Could you please contact us on our support forum so our support team can check and help you with this problem.
Thanks in advance.
Regards
