Support for TheFox | Responsive Multi-Purpose WordPress Theme

tranmautritam

tranmautritam supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What To Do If Demo Content Import Fails

If the import stalls and fails to respond after a few minutes, or it fails with a simple error message like “Import failed,” You are suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to increase those limits to a minimum as follows:

  • max_execution_time 3600
  • max_input_time 3600
  • memory_limit 256M
  • post_max_size 64M
  • upload_max_filesize 64M
  • max_input_vars 3000

You can verify your PHP configuration limits by installing a simple plugin found here. And you can also check your PHP error logs to see the exact error being returned.

After doing this you can reset your database using the WordPress Database Reset Plugin and try to re-import the demo data ( WARNING : Reset the database will make you lost all the data of your current wordpress )

Plugins Licences

You can ignore all the warning about “update” or “authorize this site

We will update the theme with the newest plugins version every time the plugins got a new version.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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