Discussion on TheFox | Responsive Multi-Purpose WordPress Theme

Discussion on TheFox | Responsive Multi-Purpose WordPress Theme

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2025 comments found.

Ramanyimi

Ramanyimi Purchased

During the process of activating theme i get this the alert message:

“The purchase code has already been registered. Could you deregister purchase code on the another domain and try again.”

i have licence issue. Please help

Ramanyimi

Ramanyimi Purchased

kindly note that i do not have a support

Hi Ramanyimi,

Even if you don’t have active support, you can create a ticket under the “License registration” category on our support forum.

Please contact our staff and share the license number you want to use.

Best regards

page52 Purchased

I am having the same issue as ignacioruiz22 after updating to Version: 3.9.26 on WordPress 6.1.1. I’ve tried parent theme and same error:

Fatal error: Uncaught TypeError: ReduxFramework_typography::__construct(): Argument #1 ($field) must be of type array, null given, called in /usr/www/users/sitepwjakf/wp-content/themes/thefox/admin/redux-framework/framework.php on line 1638 and defined in /usr/www/users/sitepwjakf/wp-content/themes/thefox/admin/redux-framework/inc/fields/typography/field_typography.php:50 Stack trace: #0 /usr/www/users/sitepwjakf/wp-content/themes/thefox/admin/redux-framework/framework.php(1638): ReduxFramework_typography->__construct(NULL, NULL, Object(ReduxFramework)) #1 /usr/www/users/sitepwjakf/wp-includes/class-wp-hook.php(308): ReduxFramework->_enqueue_output(’’) #2 /usr/www/users/sitepwjakf/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #3 /usr/www/users/sitepwjakf/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /usr/www/users/sitepwjakf/wp-includes/script-loader.php(2180): do_action(‘wp_enqueue_scri…’) .....

Hello, thanks for your feedback and sorry for the inconvenience.

Our team will publish an update to fix this error today.

Best regards

page52 Purchased

Thank you!

Hi, i don´t have support anymore (so i can´t leave a ticket) but it could be an error of the new update so i will put it here:

Hi, with the new update, if i turn on the Typography​ options, a fatal error ocurrs (if i disable them, everything works, as it did with the previous version):

Fatal error: Uncaught TypeError: Argument 1 passed to ReduxFramework_typography::__construct() must be of the type array, null given, called in /var/www/vhosts/xxx.org/httpdocs/xxx/wp-content/themes/thefox/admin/redux-framework/framework.php on line 1638 and defined in /var/www/vhosts/xxx​.org/httpdocs/xxx/wp-content/themes/thefox/admin/redux-framework/inc/fields/typography/field_typography.php:50 Stack trace: #0 /var/www/vhosts/xxx​.org/httpdocs/xxx/wp-content/themes/thefox/admin/redux-framework/framework.php(1638): ReduxFramework_typography->__construct() #1 /var/www/vhosts/xxx​.org/httpdocs/xxx/wp-includes/class-wp-hook.php(308): ReduxFramework->_enqueue_output() #2 /var/www/vhosts/xxx​.org/httpdocs/xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #3 /var/www/vhosts/xxx​.org/httpdocs/xxx/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /var/www/vhosts/xxx​.org/httpdocs/xxx/wp-includes/script-loader.php in /var/www/vhosts/xxx​.org/httpdocs/xxx/wp-content/themes/thefox/admin/redux-framework/inc/fields/typography/field_typography.php on line 50

There has been a critical error on this website.

Could you update the theme with a fix, please? Thank you

Hello, thanks for your feedback and sorry for the inconvenience.

Our team will publish an update to fix this error today.

Best regards

Thank you. It works like a charm

Glad to hear that!

Again sorry for the inconvenience.

jwhawkes

jwhawkes Purchased

does this work with and tested for wordpress 6.1?

Hi Jwhawkes,

Yes, it works with WordPress 6.1

Best regards

Dear author! I have moved my domain to a new hosting service and I like to activate the theme on the same website (the domain remains the same). Would you be able to update my purchase code, so I can use it? Thank you!

Hello KataFarkas,

Please contact our support team under the license registration issues category.

You don’t need active support status to be able to post in this category.

Make sure to tell our team your license number.

Best regards

JoseDone Purchased

I just installed new WordPress and the latest theme version and imported demo content but it looks like this https://imgur.com/YStOMJa

what is the problem please ?

Hello,

It seems you didn’t install all the required plugin.

Please contact our support team if you need help.

Best regards

Hey! We get a critical error after updating the theme where a plugin is loaded. [XXXX] redacted for privacy reasons.

Fatal error: Uncaught Error: Unsupported operand types: string / int in /home/[XXXXX]/domains[XXXX]/public_html/wp-content/themes/thefox/page.php on line 281

Callstack:

include()
wp-includes/template-loader.php:106
require_once()
wp-blog-header.php:19
require()
index.php:17

Also after updating the theme. Pages with revolution slider have a empty white block at the right side which disappears after scrolling or after a couple of seconds. Seen this on two different sites which both use this theme.

Any solution? Thanks a lot!

Hello Jaimy,

Can you please contact us on our support forum and give us more information?

Best regards

Hello, I have many licences of your theme and never requested any help from you. I recently have a weird problem on the post section of my website. I sent you an email yesterday. Did you receive it ? Can you please help me solve it ? I can’t post on the support forum as my support has expired. Many thanks for your understanding. Best

Hi Kelox,

We didn’t receive your email, please contact us on our support forum under “License registration issues” category, it doesn’t require active support to make a post.

Our team will get back to you as soon as possible.

Best regards

I can’t activate the code. It says license not verified..Please help..

Hello,

Please make sure you are using the theme latest version.

If you still have issues, please contact our support forum under the “license registration issues” category ( where you don’t need active support to post tickets ).

Best regards

Is it possible to create a custom 404 page? I don’t see options under Appearance.

Hi I purchased the item today, I want refund please. I havent’ downloaded the resources. You can check I have also created the ticket PRIVATE TICKET #3113807

Hello,

Please check your ticket.

Best regards

page52 Purchased

Hello! I am using the latest version of your theme and when I have an SEO plugin active (either Rankmath or Yoast SEO), the WooCommerce login error messages (wrong password etc) don’t show for my customers. I have tested this with a default theme and it works fine with SEO active. Is this a known issue – can anything be done?

page52 Purchased

Thank you, I would need to renew support just to have this one thing answered, and even then it might not be resolved? I’m using TheFox theme.

Hello,

Please create a ticket under license registration issue and give us the information about your installation, you won’t need to renew the support.

Best regards

page52 Purchased

Thank you so much, I’ll do that!

You told me that:

Hello Fumagare,

” Please contact our support team under the license registration category and they should be able to help you if you give them your license number and site url. “

-> does not work

ALL links where I try to open a ticket using my purchase code get the error at the end of the form: Error : “2.WHOOPS, SOMETHING WENT WRONG …”

please i need to solve this problem urgently

Hello again,

Please try this link.

For license registration issue you shouldn’t have to use the license registration number.

If you still see the “license number” field, make sure you are using the License registration issue category, and if you still have issue with it try the pre-sale question category.

Best regards

error on the page where you release the license. When we enter the page where we make the license release request (License Registration Issue) at the end this error message appears:

“2.WHOOPS, SOMETHING WENT WRONG…”

all browsers are giving this error, how do i solve this?

Hello Fumagare,

Please contact our support team under the license registration category and they should be able to help you if you give them your license number and site url.

Best regards

does not work

ALL links where I try to open a ticket using my purchase code get the error at the end of the form: Error : “2.WHOOPS, SOMETHING WENT WRONG …”

please i need to solve this problem urgently

Please send an email to contact@wpbuilders.co

Thank you.

Google translator:

i’m getting this message when i try to put the license

“The purchase code has already been registered. Could you deregister purchase code on the another domain and try again.”

I installed the theme the first time it came in a temporary domain, this domain doesn’t even exist anymore, how do I unlink the purchase code from the old domain? thanks

i import the demo, but there are no images, its just text demo

Just a little heads up. The layer slider is out of date. And the site says the latest version address security issues.

Hello, thanks for contacting us!

Layerslider removed their plugin from the Envato marketplace so we don’t have access to update anymore, we are thinking of removing it completely.

Best regards

Hello! I have a problem with the theme… I have a one page with id selectors and I need the menu in mobile to close after clicking, otherwise the content is covered. Do you have a solution for this? Thank you very much!

Hello,

Did you set the template to “One page”?

If you did and still have issue, please contact our support team.

Best regards

Dear support team,

Your server isn’t releasing my license so that I can use it on another domain. When I click to release, it says it did. But when I try them to authorize, it says the license is connected to another domain.

Can you fix the problem with your server?

Thank you in advance, Client

Hello thefilmer,

Please make sure you are using the latest version of the theme.

If you still have an issue, please contact our support team and give us access to your dashboard and give them your license number.

Even if your support has expired, you can create a ticket using the “License registration issue” category.

Best regards

Hello i bought this theme long time ago and now all text became white , thanks

Hello,

It is hard to tell what could’ve gone wrong, without having access to your site, please contact our support team.

Best regards

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