286 comments found.
Is Arabic enabled, meaning am i going to able to place my logo in the right side and so forth. and align my post to the right?
Hi,
We don’t have RTL in theme option. You have to customise css directly in this case. Please check this out : https://codex.wordpress.org/Right-to-Left_Language_Support
Thanks for interest by the way 
Is there any possibility you guys update it to support RTL
Unfortunately, we don’t do that. However, you have consider to hire a freelancer to do this. https://wpmatic.io/
Hi, Despite many attempts, and following the instructions, I have still not been able to create the home page in the demo. I have installed the demo content, reset the page many times, but it does not render. Do you have any step-by-step instructions or documentation to do this?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, Why are the Stripe Payment Logos of credit cards so gigantic they are so big about 600px height in the checkout that they are ruining the whole layout. Do you have a tip for me to fix it. with kind regards Andre
Hi,
Can you provide your page url that’s having problem please?
Hello. Where can we find the demo content file?
Hi,
Please check this out : https://www.youtube.com/watch?v=sjsd9EAOnR4&list=PLNIFTA4Bjp3tP3ryRijtSuY3086Pbucv4&index=3
Make sure that when you download the package form Themeforest, download the full package, not only the installable file.
Just wondering if anyone knows of a custom 404 page plugin that will work with this theme? I tried the standard WP 404 plugin but it doesn’t work, even in compatibility mode.
Hi,
I’m sorry. I don’t have experience with 404 plugin as well ..You may need to seek for another one then.
Hi, I dont want the top bar. I want the shopping bag to display after search button on main menu. How can i do that?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, just got a client who is using this theme, they have set the whole site up using plugins but no child theme; so can I just add a child theme to the live site?
Hi,
You can use child theme but need to create it first. Please read how to create child theme here : http://demo.goodlayers.com/document/theluxury/
Hello Master slider and dropdown menu no longer working after woocommerce update, please how do I resolve this?
Hi,
Can you please try to deactivate other irrelevant plugins first and see if it’s fixed or not?
If not, please PM me via my profile page, I’ll send you the updated version of MS so you can try to update MS as well.
Cheers!
Hello, I deactivated the woocommerce plugin and the master slider and dropdown worked but once I activate woocommerce it goes back to having the same issue, I have also downgraded the woocommerce but still get the same result.
Can you please PM me via my profile page, I’ll send you the updated version of MS so you can try to update MS as well.
Hi, how does it work on WP 4.6? is it safe to upgrade? Tnx
As we tested we haven’t found any issues with WP4.6 so it should be fine to update. But if you find any bugs/erros, please feel free to let us know. We will fix it ASAP.
However, please also make sure that all your being used plugins are compatible with WP4.6 as well.
Hi which youtube URL or embed code shall I use for your video element? nothing works yet.
Hi,
No need to put the embedded code, just put youtube url directly. For ex like this : https://www.youtube.com/watch?v=N0haJbDM8ac
Hello, Thank you for the great theme One question, i want to customize the “BG Time” master slider but it looks like the video doesn’t load on the imported master slider which is included in the theme Could you tell me if there is specific things to do to make it work properly ?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
hi there, your theme is awesome and highly customizable. thanks for your great work!
is there any possibility to let the page builder run on cpt?
greetings from germany
Hi,
Thanks for kind words hm, I’m not sure what is CPT ?
Sorry, I ment custom post types or posts.
Oh got that. Unfortunately page builder is only for pages, not posts :/
Hi, how we can have the button cart on the header with dropdown products please? (as you swatch live demo)
Thanks,
You need to activate the plugin ‘Woocommerce’ first and it will appear there.
Hope this help
I’m working with a client who bought your theme last week. They’re trying to get support but the ticket system is telling him they have an invalid purchase code. Please advise.
Hi,
Can you please send purchase code through the form in my profile page so I can check on that?
Thanks!
Hi, we bought the theme and we would like to know if you can build our website. If yes, what is the cost and how long it takes?thank you
Hi,
Unfortunately, We do not accept any additional projects currently as we are really busy these times
hi, did anyone manage to make HTML version of the theme?
Hi,
Unfortunately, we don’t have HTML for our themes We only create Wordpress theme.
Thanks for interest by the way
After upgrading Wordpress to 4.5.2, your THEME not works !! ALL are not working and displayed correctly ! Please SOLVE IMMEDIATELY !!
Actually the theme is working with WP 4.5.2 .
1. Please go to admin panel and click ‘save changes’ once.
2. Make sure that all being used plugins are compatible with 4.5.2 as well. You may try to disable all plugins and see if it’s good or not.
3. Make sure that you’re running the latest version of theme.
If still not help, please send your wp access + ftp access through the form in my profile page. We’ll help looking at that.
Your theme is awesome! Could you help out: where can I find the ‘Enable Mega Menu’ option on top-level menu? On what page or menu item? Please assist… Thank You!
Thanks for kind words! 
on the top lever, check on the ‘enable mega menu’ : http://take.ms/WLCHo then choose column width for child menu.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
When i try to activate Goodlayers Importer plugin i got this: “The plugin does not have a valid header.”
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi Can you tell me if i can make this a One Page Template. I am not interested in the woo commerce shop integrating but I would just like to use the layout as a one page template so when I click on one of the navigation tabs it scrolls down to the area. For example – Click “about” scrolls to about section. click “contact” scrolls to contact.
Thanks
Hi,
Yes you can set up one page in this theme. Please ‘one page menu’ section in the doc we provided : http://demo.goodlayers.com/document/theluxury/
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
